Etsi halvat lennot reitille Varsovasta $[81-Suomeen

Plussat: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Miinukset: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Miinukset: "Improve quality of on board announcements."

Miinukset: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plussat: "Free entertainment, excellent food"
Miinukset: "Cabin was too warm; unable to adjust air at seats"

Plussat: "We landed safely. I like the A380."
Miinukset: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Plussat: "The crew was very responsive. The dinner food was good."
Miinukset: "The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "On time, onwith excellent care by staff"
Miinukset: "The long walk on the airport for connecting flight"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Clean new Airbus 380. Nice crew"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The food was excellent."
Miinukset: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Plussat: "Timeliness of fligyts"

Plussat: "Very pleasant crew."
Miinukset: "No complaints"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Arrived safely."
Miinukset: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Plussat: "Plane lwas delayed for 4 hours. The ground staff work hard to help out and give updated information. The Crew on plane worked hard, great service. Main issue: It was extremely cold in the plane, neeeddd to blankets to feel comfortable."

Miinukset: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Plussat: "The entertainment was wonderful the staff was nice."
Miinukset: "CONSTANT ANXIETY!! Our flight to Chicago was delayed. By 2 hours. This normally is not a big deal but it caused us to miss our connecting flight from Munich to Bremen. Then our new flight with a later time to Bremen was cancelled 20 minutes prior to boarding with no more flights to this area. The service center helped us redirect another flight to Hamburg, Germany. We had to fly to Vienna and then to Hamburg. We made it to Vienna after a 40 minute delay however, this delay caused us to miss our connecting flight once again. We were placed on an early flight the next morning to Hamburg which was an easy flight. When we got to luggage in Hamburg we noticed our luggage was missing. Supposably still in Munich. We then missed this flight and missed out on valuable time with friends who live in Germany."

Miinukset: "My luggage was covered in a liquid similar to honey. The wheels for my baggage was broken and i had to carry the bag instead of drag it."

Miinukset: "I was waiting over 1 hr for my l"

Plussat: "Good Service , and overall friendly crew"
Miinukset: "Automaten Check in / boarding Cards, is hard for some people and took really long . Extra help on these machines would be good"

Plussat: "Randomly gave me better seats!"

Plussat: "Overall, the main leg to Frankfurt was fine for entertainment and boarding; the staff was pleasant; but, the seats on all legs were ridiculously tight, and the planes were packed like sardines. I was stuck on window seats on 2 of 3 legs, despite requesting window seats, and the comfort on all legs was terrible. In future, I will take advantage of an upgrade offer from the Airline."
Miinukset: "Read previous comments on likes. In summary, the flight was too full, and the service for my seating was OK. That is it... OK."

Miinukset: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"

Plussat: "1. I like the plane and the comfort of my seat. 2. I was pleased to find my luggage in Athens as Lufthansa was the only airline that in the past twice had misplaced my luggage and had to wait for one day to get them. 3. The flight arrived at the scheduled time and going through the airport , security to my connection was especially easy. 4. The sandwiches also at the airport were tasty."
Miinukset: "1, It isn't really a 100% complaint because I'm also responsible. As I was waiting for the dinner to be served it took more time and I felt asleep watching a bad movie, so I missed dinner when I finally woke up. This is the reason I have no opinion about the food. My sole complaint is about the general practice in all airlines that they serve first the slim minority that does not eat meat. Democracy means that the majority should be served first. Unless the airlines consider the vegetarians as some kind of sick people! 2. The crew didn't offered us enough liquids during the flight and the excuse that they didn't wish to disturb our sleep is too lame."

Plussat: "Left in time, arrived too early"
Miinukset: "Boarding took a lot of time"

Plussat: "The crew were excellent and plane was comfortable"
Miinukset: "The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit."

Plussat: "Everything was great!!!"
Miinukset: "The crew attitude!!! Instead of saying "excuse me" she said "can I pass" she was rude"

Plussat: "Everything!!"
Miinukset: "Me starting to get sick!"

Miinukset: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."

Plussat: "Nothing"
Miinukset: "Nothing"

Miinukset: "Delayed flights for a day"

Plussat: "The flight was on time. Helpful, friendly crew. Will use Condor services again."

Plussat: "The seats were comfortable, we all had a bottle of water at our seats, we were immediately served drinks and snacks, the meals were really nice (haven't had this in years). Plane crew were friendly and helpful. Kids loved the entertainment selection - it kept them occupied throughout the flight in spite of their young age (3yrs and 5 yrs)."

Plussat: "Service was great, pilots were amazing no decompression pain in my ears."
Miinukset: "The flight was delayed in Warsaw for 1:30 hours"

Miinukset: "Delay"

Plussat: "Shortbread snacks were awesome"

Miinukset: "The airplane was very late, so I didn't make it to my connecting flight."

Plussat: "Roomy seats, excellent service!"
Miinukset: "Nothing I didn't like!"

Miinukset: "This flight was late and because of that we missed connecting flight to NY!"

Plussat: "The big deal for me was that I was upgraded (at no cost) to Premium Economy class. I enjoyed the extra leg room and the ability to lie back (further than in regular economy class). The free drinks were also a plus."
Miinukset: "The only thing I can remark upon is that because someone in front of you can lie back so far, it becomes difficult for the person sitting in the window seat to leave his or her seat without disturbing the person in front of him or her."

Plussat: "Excellent service and efficiency."
Miinukset: "Nothing"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Service!!"

Miinukset: "I don't expect good food, but found both served meals to be inedible. Confusing security situation at airport - multiple passport controls and at the final point there was only one check in line for all departing US flights. Since most of these flights left within an hour of each other it was bad news. Once again another chance to stand in line for way too long."

Plussat: "This flight was slightly delayed, but the delay was small and didn't affect my connecting flight."
Miinukset: "the boarding wasn't "ordered" like last rows boarded first to avoid trying to get by people in earlier rows - that slows down boarding."

Plussat: "The crew was incredibly pleasant and helpful"
Miinukset: "No entertainment"

Plussat: "Nice service easy flight"
Miinukset: "Hot, ridiculously warm on the plane"

Miinukset: "Comfort mostly"

Plussat: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Miinukset: "40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration..."

Plussat: "Good amount of leg space"
Miinukset: "Entertainment"

Plussat: "They have Economy class seats on the business class. Uncomfortable."

Plussat: "On time & clean"
Miinukset: "Can’t really say"

Plussat: "No wifi or any entertainment. Flight delays and lost baggage!"
Miinukset: "No wifi or any entertainment. Flight delays and lost baggage!"

Miinukset: "The 34 minute flight was delayed by almost 2 hours."

Plussat: "Crew was good and entertainment was great."
Miinukset: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Plussat: "New dream-liner from Wew to ORD"
Miinukset: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"

Plussat: "Quick boarding decent legroom"
Miinukset: "Breakfast was not great"

Miinukset: "The crew dropped the bottle to the head of my son."

Miinukset: "very rocky,, too confined for such a long flight.thank you for a good lesson not to go austrian again"

Miinukset: "I missed my flight because of the delay in Zurich"

Plussat: "Liked all except the food"
Miinukset: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"

Plussat: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Miinukset: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Plussat: "I'm so happy I did not book Austrian Airlines for the way back to Zurich."
Miinukset: "My checked in baggage did not arrive with me, the staff told me it'll arrive the same day in the evening but it did not and nobody informed me, I only found out after calling them 5 times (which 2 times they hung up on me after putting me on hold). My bag only arrived almost 35 hours after i already landed Hong Kong, without being able to tell me when exactly and made me sit and wait for them to deliver it at mid-night."

Plussat: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Plussat: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Plussat: "Everything was good"
Miinukset: "Red uniforms are ok but red tights awful"

Plussat: "Great staff, good meals, snacks, and drinks thru the entire flight."

Plussat: "I liked that the plane eventually came..."
Miinukset: "That the plane was an hour late..."

Plussat: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"

Plussat: "Life is beautiful"
Miinukset: "My fellow passenger fended off my sexual advances like a pro"

Plussat: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Miinukset: "Seat backs were rock solid without use of a personal pillow."

Plussat: "Was a fine solid flight by Austrian."

Plussat: "Personal entertainment screens, average choice of movies."
Miinukset: "2.5 hrs late departure with little information meantime, almost missed our connection. our luggage did not arrive with us. Poor food, almost no service during flight."

Plussat: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Miinukset: "Reschedulle of my journey to next day, everything tat followed"

Miinukset: "They cancel the flight without letting me know!"

Plussat: "You guys have. Very professional crew !!"
Miinukset: "The customer service In Europe wasn’t helping out at all"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Boarding process quick and on time."
Miinukset: "no entertainment to rate."

Miinukset: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Plussat: "The crew was super nice"
Miinukset: "Not enough food during the long flight"

Plussat: "Smooth strait flight, friendly polite crew"

Plussat: "Helpful service, decent food."

Miinukset: "The flight was delayed but due to efforts of the pilot we were on time!"

Plussat: "Spacious aircraft. Polite crew. Even good food. On time."

Miinukset: "It was late No food"

Plussat: "I like the food , service and clean airplane."

Plussat: "Nice staff. efficient."

Miinukset: "economy class eats sold as business class !!! very poor and cheap strategy --"

Plussat: "Was on partner airline Austrian Air. Very good service."
Miinukset: "At Vienna gate G31 it was difficult to hear announcements."

Plussat: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."

Plussat: "Good movie selection on flight"
Miinukset: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."

Plussat: "Short flight and the crew was attentive and pleasant."
Miinukset: "Loading of the bus to the terminal was slow only 1 bus was available."

Plussat: "bording, take off, landing were on time excellent service on board crew was professional, present, smiling, creating feeling of comfort would definitely fly again with Austrian and recommend the airline to my friends and family"
Miinukset: "On my way to Bulgaria, I flew to Varna and would have liked to have a return flight from Varna, that makes the connection for Chicago"

Plussat: "Made it there safely."
Miinukset: "Not much space in the seats on the flight especially for 10 straight hours."

Miinukset: "My luggage was lost again It is the second time in a row that happens"

Plussat: "Boarding was efficient and the crew were nice."
Miinukset: "the seating is horrible. it was the tightest seating I've ever experienced."

Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."

Plussat: "The crew tried to be helpful but were equally frustrated with the ground crew."
Miinukset: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Flight and the crew!"
Miinukset: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Plussat: "Crew was nice and pleasant"
Miinukset: "Flight very late"

Plussat: "Nice aircraft"
Miinukset: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Plussat: "Crew was nice and friendly"
Miinukset: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Plussat: "Being fed was amazing and watching free TV was great!"
Miinukset: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Plussat: "Helpful and kind crew"
Miinukset: "I wish there was WiFi"

Plussat: "Food provided, staff kind"
Miinukset: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Miinukset: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Plussat: "I love the food"

Plussat: "Lovely crew, very helpful"
Miinukset: "N/A"

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Plussat: "The crew was efficient. Flight left on time. Food and wine served."
Miinukset: "No entertainment."

Plussat: "Crew was great, very nice"
Miinukset: "Not enough legroom"

Plussat: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Miinukset: "Nothing to say"

Plussat: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Miinukset: "No complaints about anything."

Plussat: "Comfort was better than on the previous Dash-8. Food was OK."
Miinukset: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Plussat: "Good entertainment options. Nice flight attendants"
Miinukset: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plussat: "kLM staff was great."

Miinukset: "Didn’t happen."

Plussat: "The attendants took great care of us. Super smooth flight."

Plussat: "Great service"

Plussat: "The staff was very helpful and professional. Promp response to calling for attention."
Miinukset: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Miinukset: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Plussat: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Miinukset: "Nothing"

Plussat: "Very friendly and helpful personnel."

Miinukset: "At some point the luggage was lost. here."

Plussat: "The food was excelent"
Miinukset: "I have to pay to pay a little more confort"

Plussat: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Miinukset: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Plussat: "Crew was very helpful.food"
Miinukset: "Food was not upto the mark."

Miinukset: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Plussat: "Everything. Staff incredible."

Miinukset: "magazines very dog eared and some badly torn"

Plussat: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Miinukset: "The entertainment was quite dated and didn't have new movies etc"

Plussat: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Miinukset: "The seats in economy were a little too small for a 12 hour flight"

Plussat: "."

Plussat: "Flight attendants tried their best given what they had to work with."
Miinukset: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Plussat: "Wide selection of entertainment, food was good."
Miinukset: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Miinukset: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed that the flight didn't have wifi / USB):"

Plussat: "Nothing"
Miinukset: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Plussat: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Plussat: "It was very comfortable"
Miinukset: "The crew was great"

Plussat: "Delays and no proper customer service."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Miinukset: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."

Plussat: "No"
Miinukset: "Everything"

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "Yes"

Plussat: "food good"
Miinukset: "techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs."

Plussat: "Boarding process was smooth."
Miinukset: "Cramped seats, at least it was a short flight."

Plussat: "Clean and very good stewardesses"

Plussat: "My flight has been cancelled"

Plussat: "Overall, an incredible experience!!!"
Miinukset: "The food was excellent"

Plussat: "Good value for money. Just about on time, 8 minutes late only. Boarding was very fast. Coffee serves for free."
Miinukset: "Obviously, no food or water in Economy."

Plussat: "Boarding on time"
Miinukset: "Unfriendly crew & awful food"

Plussat: "Plane was fine and it arrived on time."
Miinukset: "Main meal was awful. Crew was hard to find. Also water or juice was not served on flight after the meal (for hydration)."

Plussat: "Nice staff, comfortable."
Miinukset: "Not sure why they only have like 20 movies, most of which are not good. Delta has hundreds of movies to choose from. Old and new. When entertainment is included in the high price of these long haul trips, it helps to have a semi-decent selection."

Plussat: "i ended up missing the flight, due to car accident which involved injuries."

Miinukset: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"

Miinukset: "Not enough characters to express my disappointment."

Plussat: "price, water, easy boarding, in time"
Miinukset: "noise, no snacks"

Plussat: "I liked the movie selection! I also like the spacious size of our seats! There was just the right amount of leg room for the time of the flight. Also, the meals were served in a timely manner!"
Miinukset: "The breakfast entree was salty and a beverage was not served with our meal. The gap between the entree was too long for enjoymenty. My friends and I were thirsty when we were eatinmg. Also, the wine selections were not the standard fan favorite. Not many enjoy Zinfandel or the white wine they were serving."

Plussat: "Entertainment options"
Miinukset: "Super hot throughout flight. Had a 9 hour layover and the flight arrived after the gates closed so the only options for 12am-5am were wooden benches in random sketchy areas. Had to wait in line to wait to get in line to finally board the plane The food was two rolls ups three hours apart"

Plussat: "Good boarding, crew nice and professional, lots of entertainment choices, plenty of bathrooms. Overall a very good flight."
Miinukset: "No opportunity to rest on flight back home and wine a bit expensive for a European flight."

Miinukset: "On the flight Copenhagen to WAW only one cup of water per passenger..?????....."

Plussat: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."

Plussat: "Plane was clean, flight staff was friendly."
Miinukset: "No problems!"

Plussat: "Flight attendants kind and helpful. Boarding from both sides of the aircraft made it easier to get situated."
Miinukset: "Full Flight was very hot and cramped. not sure if the AC was broken, but no effort was made to cool the cabin despite my requests. This made for a very sweaty, uncomfortable flight"

Plussat: "Super Ontime"

Miinukset: "I tried to change the return date, as my work schedule changed. And I was told it would cost me $1300. So I had to buy a whole new ticket and ended up not using my ticket bought on Kayak at all. Shame."

Plussat: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."

Miinukset: "Delay after delay. Screaming kid"

Plussat: "On time and courtesy"

Plussat: "At least on long-haul flights SAS Plus is quite nice, much closer to business class service than your usual premium economy offering. Real silverware, good drinks, pretty good food, plenty of space and a nice blanket and pillow. The lounge in Copenhagen is quite nice too."

Plussat: "I really don¨t know. As my connecting flight was delayed, my tickets were cancelled and I never reached the flight to Sundsvall."
Miinukset: "N/A"

Plussat: "Clean plane, decent food"

Plussat: "Nothing at all"
Miinukset: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"

Plussat: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"

Plussat: "Smooth Flight and on time with a bit of Aurora (night flight to Tromso)"
Miinukset: "Voucher does not show details of check-in baggage limitations (limited to 20 KG.) and has to use Oslo airport self check-in which is quite confusing for inter-continental traveller.."

Plussat: "Flight itself was OK"
Miinukset: "It was very difficult to understand from the reservation or the website if I need to pay extra for a checked baggage. My emails weren't answered, and when I finally realized that I did have to pay - it was 85$ for one suitcase!!!!! SAS - are you out of your mind?! The suitcase cost more than the flying ticket! Sorry, but no SAS for me anymore. BAD BAD service and exploiting of customer's naivety. I'm furious."

Plussat: "Clean Cabin/Food selection/"
Miinukset: "it all started at Boarding..... long lines with no access for premium passengers to board. get to Aircraft and no greeting......Late /Delayed Departure which caused a HELL of a Trip including missed connections in IAD and Sleeping in the Airport till that next day! my 16 hour trip back home turned into 37 Hours.........Cabin Crew not so friendly and in a rush! I was surprised, normally they are always pleasant and smiling."

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "No delays, early landing which made my 50 minute layover seamless."
Miinukset: "I have no complaints"

Plussat: "The staff was very friendly and I noticed how kind they were to a mother travelling along with an infant and toddler."
Miinukset: "I've had blankets on previous plane rides. It would have been nice to have something to cover up with."

Miinukset: "Crew service is very poor Flight cleanliness was poor Food served was very low quality Inflight entertainment was very basic"

Plussat: "Entertainment system is very good - like 100 movies on demand even games available."
Miinukset: "Economy seats had little leg room; weren't offered a choice of entrees Make sure you call ahead if you need vegetarian meals."

Plussat: "On time. Efficient boarding."
Miinukset: "Not even water or coffee was free. Charge for everything."

Plussat: "Attendants allowed any standing to ease weary legs as long as it was out of the way."

Plussat: "All of it."
Miinukset: "None of it."

Miinukset: "All was great"

Miinukset: "No food"

Plussat: "I was informed by email the evening before my return flight back to London that the flight had been cancelled. I tried calling multiple SAS offices overnight, and finally reached someone the morning of my flight and was rebooked to a different flight, via Berlin. When I got to the airport the booking hadn't been updated, so I had to go through the entire process again with customer service. Because of the flight cancellation and the difficulties rebooking, I was not able to book my luggage so I was charged a penalty fee at the airport when I was finally checked in for the flight via Berlin, and paid much more for my bag than I should have."

Plussat: "The Plus Seating was really good"

Miinukset: "Customer Service was terrible at the counter. Check in was aweful. Surpirse very expensive bag fee. There was no effort to make me aware of the bag fees before the flight. Automatic recheck of bags didn't work. Everything took longer than expected and nobody was interested in helping solve the problem."

Plussat: "Smoothest landing I have ever experienced! The one rating for food and entertainment is because you don't have an n/a tab on your site."

Miinukset: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."

Plussat: "Nothing"
Miinukset: "Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever."

Miinukset: "I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket."

Plussat: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Miinukset: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "The crew was great!"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "Clean less of the plane"
Miinukset: "Entertainment system did not work at all"

Plussat: "I got there"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Miinukset: "My headphones didn’t work"

Plussat: "Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again."
Miinukset: "Everything. Worst flight in my life"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "Seats were not very comfortable, although there was enough leg room"

Plussat: "Good food."
Miinukset: "Entertainment TV did not work. Flight attendants were unable to fix it. Made for a long, boring 7.5 hour flight."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Miinukset: "Nice crew. Basic services. Early arrival."

Plussat: "good service in spite of rather crammed conditions and short flight, UK newspaper was available, plenty of leg room (biz class consisting of one row in the front:))) - the lucky 4 in that 1st row were the only ones to get food, and also drink for free, it seems... and yes, the flight was short and otherwise uneventful, I was the 1st to walk off the plane."
Miinukset: "The plane was a tiny oldish commuter jet with 2 seats on each side of the aisle. In "biz class" you still had to rub elbows with your neighbor, something other airlines with newer planes have sorted out, but allowing extra space between seats.... but overall, for a short flight (not much longer than an average subway commute in NYC), it really was not a huge deal...."

Plussat: "Very friendly and efficient service. Food on this flight was surprisingly good. All families traveling with children got gifts from the airline. Nice touch!"
Miinukset: "I flew economy class and my seat was not the best. I was in between two big guys. I suppose that was just bad luck."

Plussat: "The plane was good, the flight time was nice, just 9.5 hours."
Miinukset: "The boarding was kind of chaotic, but the crew was kind. The plane seemed comfortable but the seats sit too far back, so when the person in front of me sat his seat back, his head was almost in my lap. It made it hard for me to move or read or do anything. The food was super bland and the drink options were pretty limited. The entertainment selection was much more limited than most flights."

Plussat: "Entertainment, quick de boarding, food tastes good, free drinks"
Miinukset: "Extra long boarding process and the air conditioner was broken. We sat there like that for at least 30 minutes. Also, the airline had overbooked so we weren't able to check in the day before and pick our seats. That was a huge inconvenience."

Plussat: "1)Magazine says you under need for modern communication and aiming to improve. There are no chRging ports and no internet. That would help. A little behind the times on that one, do t you think? 2) Getting gangway attached after landing appeared to be very innefficient. Thanks for trying"
Miinukset: "Crew great!"

Plussat: "Pilots did a great job at Helsinki. There were a strong wind and rain. Crew was really sweet."
Miinukset: "There was a confusion with boarding passes in Helsinki. Some of passengers were waiting almost until beginning of boarding with no seat number. Also was a delay because they're waiting for a some passenger from a connecting flight . Seats haven't enough leg room for person 5"8 but crew and food was amazing."

Miinukset: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "leg room, service, movie selection"
Miinukset: "the arm rests don't go up, the food was weird. It's nice that they served two meals but both of my vegetarian option meals were cold and unidentifiable."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "They lost my luggage at some point in the short journey."

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Very easy check-in process, very easy boarding process, flight attendants were pleasant. Comfortable seat which allowed sleeping easily"
Miinukset: "no problems"

Miinukset: "Wasn't given vegetarian option for food and don't eat meat."

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "One cool things is that some of the moveis were translated with several different languages in addition to English and Europearn languages."
Miinukset: "Distance between the seats are short and seats are somehow uncomfortable."

Miinukset: "flight # 742 canceled put in another plane, from other provider (LOT) going straight to Chicago; was not ready for it; we arrived at airport 2 hr before time of boarding and were rushed to plane going up in 45 min; very stressful; my daughter cried and we had no time to say good bays to family paid for selected seats - money not returned selected special meal - stayed hungry (8 hr fly) because they were not aware about our special needs; Finnair shold take care of it when canceling flight and putting us with other provider."

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "Professionalism, punctual, friendly service"
Miinukset: "You pay for your food just like you do on American Domestic airlines. However they offered coffee and their special Finnair grape juice."

Plussat: "Flight was cancelled at lasy minute. so, all other flights missed. Last minute notification. rebooked on Lufthansa, but wrote wrong codes - more delay."

Plussat: "Very nice crew, Economy Premium seats had enough legroom, not a bad choice of movies on the flight"
Miinukset: "Worst food I ever had on a plane (frequent traveler), I would be afraid to feed it to my dog, let alone eat it myself. Barely ate anything, spent most of my flight very hungry. Refused to eat breakfast at all, it was that bad! Please do something about it, it is outrageous to give people garbage like that."

Miinukset: "very little leg room for anyone over 6 feet"

Miinukset: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"

Plussat: "Not much to enjoy"
Miinukset: "The service. 3 hour late flight, had to rebook my connection out of my own pocket. After we got on the plane, we find out the issues were not fixed and had to wait another hour. Terrible food. Yogurt was actually expired, so I had no breakfast. People were all nice as they told me I should have booked the flights together. Hmmm... Maybe you should not have been 4 hours late. I planned my trip with more than enough time to make connection... Called about my travel insurance and found out it kicked in after 6 hour delay. Customer service should never make you feel like the issue is your fault."

Plussat: "That I made it safely to my destination. Updates from the cockpit were appreciated. Plane was nearly empty, so I was able to stretch out over severa seats."
Miinukset: "I haven't heard good things about American Airlines, and now I know why. Probably the oldest plane in the fleet. Entertainment was 2-3 fold down screens from the ceiling. I can't remember the last time I flew on a transatlantic fight with no entertainment- nearly 20 years ago I'm sure. Airplane food is never great, but food options were worse than normal. American Airlines customer service at JFK was horrendous, resulting in several passengers missing their flight. (I was there if 4 hours to spare, but had to wait 1hr+ to have my birthdate changed in the system.)"