Halvat lennot Varsova

Plussat: Helpful crew

Miinukset: Nothing

Miinukset: Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late.

Plussat: most of the crew were polite and helpful

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

Plussat: The crew, plane and airport was great!

Miinukset: Part of our luggage was disassembled and not delivered to the final destination.

Plussat: It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture

Plussat: Comfy seats in United Polaris

Miinukset: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Miinukset: Everything

Miinukset: Entertainment unit was very slow and not even possible to operate properly. I had to ask for resetting it several times.

Plussat: Modern airplane

Miinukset: Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

Plussat: My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.

Plussat: Absolutely nothing

Miinukset: Everything

Plussat: Big space to front seat

Miinukset: offer drinking water

Plussat: The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen.

Miinukset: The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through.

Miinukset: All was good

Plussat: Drinks served on flight. Comfortable seats.

Miinukset: Food.

Plussat: Excellent service and food.

Miinukset: Seat could really use a real footrest instead of the metal bar.

Miinukset: No food on board, very poor services but punctual

Plussat: Great staff and smooth on time flight

Miinukset: Small plane

Miinukset: Late boarding

Miinukset: Everything

Plussat: The crew, plane and airport was great!

Miinukset: Part of our luggage was disassembled and not delivered to the final destination.

Plussat: All fine

Miinukset: Flight delayed 2 hours

Plussat: Very nice and comfortable place by Air Baltic. Nice and polite crew.

Miinukset: Flight was delayed

Plussat: Modern airplane

Miinukset: Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

Plussat: Quick trip clean cabin

Miinukset: Sits

Plussat: Full bottle of water and continuous refreshments in flight.

Miinukset: Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies

Plussat: Salmon dinner was the best dish Lufthansa ever served

Miinukset: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Plussat: We left with hour delay but still made it on time for the next connection. Lufthansa had already announced they would have taken care of all inconveniences.

Miinukset: Nothing

Plussat: The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane.

Miinukset: There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass).

Miinukset: Flight was late

Plussat: Crew were efficient and friendly.

Miinukset: Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable.

Plussat: All fine

Miinukset: Flight delayed 2 hours

Plussat: Excellent service and food.

Miinukset: Seat could really use a real footrest instead of the metal bar.

Plussat: Full bottle of water and continuous refreshments in flight.

Miinukset: Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies

Miinukset: The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes.

Plussat: Punctuality Pleasant crew

Miinukset: No food on the flight! Due to some problems with the catering service, only a small sandwich was available.

Miinukset: Being on time

Plussat: Tallin airport is beautiful

Miinukset: Lost luggage and indifferent assistance.

Plussat: everything was good enough

Miinukset: I would like a meal and drinks on the board

Plussat: Instructions for connected flights at airpotr were clear

Miinukset: Connection time 10 minutes instead of planned 30

Plussat: Not even a bump ...seriously an amazing plane and pilot!

Miinukset: The afternoon snack was disgusting ....(not just my exclusive opinion)

Miinukset: This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.

Miinukset: I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!

Plussat: Very accommodating staff

Miinukset: breakfast served was still frozen.

Plussat: It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture

Plussat: Punctuality Pleasant crew

Miinukset: No food on the flight! Due to some problems with the catering service, only a small sandwich was available.

Plussat: crew attentive the plane is very clean

Plussat: Good enough.

Miinukset: No food on board, very poor services but punctual

Plussat: Confort

Miinukset: The crew and the food, specially the food.

Miinukset: I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!

Plussat: Boarding was crazy and confusing. Ground crew poor communication and rude