Etsi halvat lennot reitille Wyoming $[7232-Helsinkiin

Plussat: "crew was great, food was delicious, seats were comfortable."
Miinukset: "updated movie library, better handling of boarding for priority customers."

Miinukset: "Everything is Good."

Miinukset: "Between two seats so narrow even you can’t seat.I was so nervous when you flaying such a long distance you need to more space.I don’t like it at all."

Plussat: "Food"
Miinukset: "Plane is old, seats are economy in business class. Dont fly business no need tonpay extra"

Plussat: "Every thing"

Miinukset: "The Turkish airline is always late at take off Security check on the airport was horrible Not friendly people who work there And definitely no any kind of help Which make me for the second time miss my connection flight And definitely loose more money"

Plussat: "Staff"
Miinukset: "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"

Plussat: "Food was good."
Miinukset: "Way too hot. It felt like we couldn’t breathe the first 90 minutes of the flight it was so hot. Then we kind of got used to it. Bathrooms were dirty and the whole plane smelled of pee. Awful experience."

Miinukset: "Y"

Plussat: "Everything I like"

Plussat: "The flight attendants are always helpful and very nice!"
Miinukset: "I have been flying Turkish Air quite a bit since 2011. I have noticed that on some shorter flights they are using newer planes with a bit more leg room, but on their longer flights (Like the one I take quite a bit from Los Angeles-Istanbul) they are using older planes that are horrific for anyone over 6' tall. I can't even sit in the seat without my legs jamming against the seat in front of me, and when the recline, I have to sit sideways. They are also very small sideways. I am a big guy, but not overweight, and barely fit in the seats. Their seats are definitely getting worse since I started and they ended their economy plus seat option, which at least gave you an option, for a couple hundred dollars more, you could have a nice seat. This is of course to make more money and jam more people on their planes without caring at all for the passengers comfort when you are flying, and it makes those long 12-14 hour flights miserable! Also, the planes are very hot when you board, which can be very uncomfortable, and they no longer give you a hot towel (As they used to) until the plane has taken off. They also do not serve a 1st beverage right away after take off (10,000'). Your first beverage is with the first meal, and then you are not served anything again until the second meal, whereas most other airlines serve drinks throughout the flight. SO you fly for 12 hours with 2 service times and no offers of drinks, snacks, etc. during the flight."

Plussat: "Courteous staff. Comfortable plane."
Miinukset: "My transfer flight was physically impossible to make. Though my flight from Zagreb to Istanbul was on time, by the time I got into the terminal they were already making a final boarding call to my flight to JFK."

Miinukset: "Tightly set seating was very uncomfortable."

Plussat: "Finally loved that they had a vegan sandwich for me!"
Miinukset: "We were supposed to land with an hour and a half till my next flight. We landed and they were already boarding my next flight. It was very slow getting off the plane also. Took forever to pull up to be able to let us unboard."

Plussat: "I d like everything the service all the crew was very helpful an Cain"
Miinukset: "Yes I will recommend Turkish airline"

Plussat: "The food, when you get what you ask for, isn't bad"
Miinukset: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."

Plussat: "Convenient take off time. Arrived earlier for better connection."
Miinukset: "Nothing"

Miinukset: "Lost my luggage"

Plussat: "great crew and flight!"
Miinukset: "We would have loved to have been able to easily upgrade to business class but weren't able to."

Plussat: "crew, fod, entertainment was great"
Miinukset: "seats"

Plussat: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Miinukset: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."

Plussat: "Entertainment is good, many movies and games for kids."
Miinukset: "Flight attendants are rude and food was terrible! No menu and no selection to choose."

Plussat: "The entertainment options were great."
Miinukset: "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Seatback entertaininment options were amazing. Food wasn't always designed for the American palette, but most of it was pretty good, and they put a good effort into it, unlike US carriers. Flight attendants were great. Boarding was organized and smooth."
Miinukset: "It's just hard to make a 14 hour flight in economy comfortable. Another inch or two of space would have helped, but I understand the tradeoffs involved in that. Baggage collection at IAH took about 30 minutes, but that may have been the airport's fault and not the airline's."

Plussat: "Great Airlines"

Plussat: "pleasant flight attendants good food food always available which is nice for 11+ hour flight superb selection of movies"
Miinukset: "Turkish Air desk at airport gave us incorrect information that nearly made us miss our flight"

Miinukset: "My bag did not make it to final destination & there was no excuse for it as there was enough time during layover AND I arrived to airport by required time before flight."

Plussat: "I liked everything in general . I had the assistance on time from the airport that you asked for me . I was asist from a person to abbord the plane and when I came to Paris and took me to get a taxi"
Miinukset: "Nothing"

Miinukset: "None"

Miinukset: "They moved the time up without prior notice. I could have lost the flight. They checked my bag in Antalya via Istanbul to Naples. When arrived in Naples no luggage. After long wait was told it is held in security in Istanbul. They should have not boarded me if they had problem with the luggage or at least they should have told me in Istanbul not after arriving at destination and have to search for an answer. Extremely poor airline and will never fly with them again."

Plussat: "The flight attendants are very kind unlike the one with United airlines."

Plussat: "Nice staff"

Plussat: "Timeliness Cleanliness Orderly boarding Courteous crew Seats relatively spaciois On board meal edible - even tasty"
Miinukset: "No device charger USB slots (charge phone/iPad/computer"

Plussat: "Everything"

Plussat: "Everything"

Plussat: "A lot of media content"
Miinukset: "driving to the plain by bus"

Miinukset: "Good floght"

Plussat: "Food and entertainment are great"
Miinukset: "For suggesting that you are the best airline the airplane was VERY unconfortable. seats are super narrow, absolutely no leg room, 12 hrs in that space makes you insane. I would not recomend the airline to anyone. I had high spectations and they werent satisfied at all."

Plussat: "Nothing, just the price"
Miinukset: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"

Plussat: "- service was good. staff is very friendly"
Miinukset: "- it was VERY cold on the plane. on such a short flight i wore a sweater, jacket and ordered a blanket and I was still very cold. I even requested another blanket but they were out. Everyone was complaining about the same thing - seats were very upright, not very comfortable"

Plussat: "US airlines ought to take lessons on customer service and satisfaction!"
Miinukset: "Boarding was a bit chaotic. Ought to have better organization and identification for different boarding status .. A B C D etc."

Plussat: "The fares were cheap and there was no mistaking we were in economy class: the seats were relatively uncomfortable, and the cabin seemed a bit out-of-date. BUT: for being economy class, legroom seemed above average. The food service was amazing, and cabin crew was incredibly attentive and friendly. I will absolutely look to fly Turkish Air in the future!"
Miinukset: "The worst part of the trip: other passengers. Some of them were pretty pushy and aggressive, while others had somewhat dubious standards of personal hygiene."

Plussat: "The food and service was outstanding. The pillows and blanket provided were excellent in Economy."
Miinukset: "Second trip to/from Europe on Turkish Airlines. Overall the flight was quite good and the food, service, and entertainment was excellent. However, the comfort level was the worst. This was mainly because the cabin crew kept the temperature of the plane almost like a sauna. Sweating, opened shirt, rolled up the sleeves, impossible to get comfortable or get any sleep!! The plane just seemed to get hotter and hotter! This was on all four segments across and back! The local flights seemed to be a bit better, and while not as cool as I personally like, they were acceptable. For clarification I am a premier flyer with star alliance, primarily United, and fly close to 100,000 miles per year. To date I have received NO mileage credit for any Turkish Airline flight!"

Plussat: "Very professional and helpful crew, food was above what was expected, and even during my short 1.5 hour flights to and from Athens from Istanbul, we were fed meals! I felt very safe and well-taken care of. I will fly Turkish Airlines wherever I go! Çok teşekkürler!!"
Miinukset: "Smal seats, little leg room."

Plussat: "The service, food, and in flight entertainment were great. The leg room in coach was on par with other major carriers that I have flown transatlantic. The layover in Istanbul was pleasant (go to Staarbucks for free wifi). And I saved $500 over the price of other flights. I'd definitely take Turkish Airlines again, and maybe even arrange for a longer layover to be able to see Istanbul."

Miinukset: "Aggressive staff, terrible food"

Miinukset: "Baggage handling was rough. Dented one new bag and broke the buckle on another."

Plussat: "Service."

Plussat: "The crew was fun, informed, and very helpful."
Miinukset: "The seat, the entertainment, the headphone jack, the food."

Miinukset: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Plussat: "Seat was comfortable, food was good."
Miinukset: "The woman seated next to me was the mother of one of the flight attendants. She had terrible body odor that nearly brought me to vomiting—and this was a 10 hour flight. She was also brought all kinds of amenities from the attendants from the 1st class cabin—not really appropriate."

Plussat: "More leg room"
Miinukset: "Leg room and bigger seats"

Miinukset: "Flight was delayed"

Plussat: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "I was happy with everything stewardess where very friendly everything went smoth"

Plussat: "Great"
Miinukset: "No problems"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Most uncomfortable flight in years. No space. Hard seats, horrible food, had to beg for water. Little service, and not friendly. Overall a horrible flight. At least we made there on time"

Plussat: "The crew and amenities are excellent!"
Miinukset: "Economy space is really tight."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Staff was very responsive and quick to disperse food and beverages."
Miinukset: "I didn't care for the breakfast. The eggs tasted like the chicken and rice from the meal for dinner."

Plussat: "Nothing"
Miinukset: "I have been transatlantic for forty years on various carriers. Without a doubt this was my worst flying experience ever."

Plussat: "This flight is usually fully booked but there happened to be an empty seat next to mine which was much appreciated"
Miinukset: "Nothing"

Plussat: "Efficient"
Miinukset: "Plane was HOT"

Plussat: "movie selection"
Miinukset: "I missed my lufthanza connection"

Miinukset: "Horrible customer service"

Plussat: "everything"

Plussat: "Food. Variety of entertainment. Flight had empty seats."
Miinukset: "Over an hour delay sitting with bad air quality. At least it was only 20 minutes late so I didn't miss my connecting flight."

Plussat: "Great service. everything was on time, or early. overall pleasant experience."

Plussat: "Great service!"
Miinukset: "Breakfast and movie selection could have been better"

Plussat: "Visa for India was not checked in Denver. Landed in Frankfurt and discovered that the visa was expired. Stuck in Frankfurt for 3 nights until new visa was issued. No babes the entire time I was in Germany. Arrived in Mumbai after paying the $350 US change fee and no bags. Bags finally arrived on Monday at 9AM Without clothes, toiletries and medications for 6 nights. Now I am delayed and will probably have to pay rebuke and fare change to extend my stay here."

Plussat: "Slept like a baby with no interruptions."

Plussat: "1 hor 30 minutes instead of 2 hours 15"
Miinukset: "Worst food ever, and zero entertainment"

Miinukset: "Limited choice of types of meal - no vegetarian option."

Plussat: "The crew was very friendly and polite. The airplane was clean. The boarding was quick and easy. The entertainment was varied and enjoyable."
Miinukset: "It wasn't an issue on my flight since there were empty seats in my row, but I don't enjoy the spacing provided for personal items on the floor under the seat in front you. For four seats there are three sections; so, you can hope that someone doesn't need any space or else you have to decide how to awkwardly split it up."

Plussat: "very professional cabin crew"
Miinukset: "The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold."

Plussat: "See above"
Miinukset: "See above"

Plussat: "The best in-flight service I have ever had on the Lufthansa flight from Denver to Munic!"

Miinukset: "We were charged a rebooking fee by Lufthansa when customs searched luggage causing us to miss connecting flight"

Plussat: "Crew worked very hard to accommodate us."
Miinukset: "Was seated in a section with many noisy infants. I could not sleep or even hear the entertainment system sometimes. Not the airline's fault. People should know better than to travel with infants. I felt sorry for the crew."

Plussat: "Great crew service"

Plussat: "Great service, on time departure, excellent amenities"
Miinukset: "The flight was over before I expected it!"

Plussat: "the crew are exellent"

Plussat: "Got upgraded to Business Class"

Plussat: "Flight was on time comfortable good crew clean and upbeat"
Miinukset: "Boarding"

Plussat: "Lufthansa certainly stands out above ALL American carriers"

Miinukset: "The crew we had was very impatient and irritated quickly. The flighy attendent name was Jorge. Starting at the beggining of the flight before we took of I asked him about the head phones. One child had one on tye chair and I asked him if its suppose to be on the seat or given later on. He said it will be passed later and then with a patronizing manner he gave another head phone set and said: "I guess we havw an emergency". On the flight, every time he with the food and drinks he just stood there next to me talking over my head with the passenger begind me. Very uncomfortable, especially when it happens 6 or 7 times. When asking what drink we wanted ( the first time), i replied apple and orange juicewith no ice. He replied, with a patronizing manner "this it European company, not American company. Here we don't put ive if you do not ask for it".The incident that bother me the most is one that involved my kids also. My daughter (3 years old) was a bit scared of the flight, tired and did not want to sit on her chair. We tried to keek her on the chair buy she started crying laying down on the floor infront of our seats. Jorge the flight attendant saw her and told me to put her on the seat. Not in a manner I expect out of soneone in the service industry. I told him we are working on it and we will have her on the chair as soon as we can. When I said that he got irritated and a bit aggressive. For no reason the situation became hostile. The flight attendent on the other side (do not know his name). Can over and asked us what we needed amd if we need help. I told the other flight attendant we need 5 minutes and he said OK. After a few minutes she calmed down. Anotger passenger asked Jorge what beer it is and he replied, with contempt, " its German beer, its good"."

Plussat: "Good flight good seats smooth ride."
Miinukset: "Boarding was not organized."

Plussat: "United is a good partner to Lufthansa. I like United. It was a quick flight, but a good one."

Plussat: "Everything"

Miinukset: "Couldn't sleep because of seating."

Plussat: "No communication"
Miinukset: "Unhelpful and now luggage has been lost going on 3 days in same clothes"

Plussat: "Nice crew"
Miinukset: "Lack of leg room!!! After my bicycle box was inspected they failed to secure my bike the way I had it in the box. Bike was flipping around in box. Bent rear brake calipers. Bent brake hoods. Rear skewers were uncoupled. No way to treat a $10,000 bike! Very upset!"

Plussat: "Pleasant crew."
Miinukset: "Annoying kids in seats behind us :( Not enough leg room for someone over 6 feet tall."

Plussat: "Excellent service from a very friendly staff. Wonderful entertainment options to pass the time on a lengthy flight. Couldn't have been a smoother experience."
Miinukset: "Nothing at all!"

Plussat: "The direction"
Miinukset: "One flight attendant was rude to me"

Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"

Plussat: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Miinukset: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Plussat: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Miinukset: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Plussat: "Comfort"
Miinukset: "Wifi on klm"

Plussat: "Professional crew. Good simple check in."
Miinukset: "Nothing."

Plussat: "The crew tried to be helpful but were equally frustrated with the ground crew."
Miinukset: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "I congratulate the KLM crew!"

Plussat: "Reasonable space in economy class seats"
Miinukset: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Plussat: "Cabin facilities"
Miinukset: "They didn’t bring one of my bags"

Plussat: "Being fed was amazing and watching free TV was great!"
Miinukset: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Plussat: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Plussat: "Helpful and kind crew"
Miinukset: "I wish there was WiFi"

Miinukset: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Very pleasant, professional crew"
Miinukset: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Miinukset: "old screens and entertainment system leg room to small"

Plussat: "The staff tried to help me when it was evident we would not arrive on time"
Miinukset: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Plussat: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Miinukset: "Boarding was chaotic and congested with not much information or order."

Plussat: "The flight was perfect! Great food,movies and I even got to sleep !"
Miinukset: "All was well!"

Plussat: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Miinukset: "Flight was cancelled."

Plussat: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Miinukset: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Miinukset: "Bag was lost"

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Plussat: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Miinukset: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Plussat: "The supplied pack of toothpaste/toothbrush"

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "Cabin crew very pleasant"
Miinukset: "Lost our bags, little sympathy from staff"

Plussat: "good service"

Miinukset: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Plussat: "Everything - Checkin, crew, food, entertainment"
Miinukset: "Nothing"

Plussat: "On time."
Miinukset: "No negative"

Plussat: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Miinukset: "As above"

Plussat: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Miinukset: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Plussat: "quick boarding, responsive Airline stewardess, very polite."
Miinukset: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Plussat: "Loads of leg room"
Miinukset: "Loved everything"

Plussat: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Plussat: "Boarding was very efficient."
Miinukset: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Plussat: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Plussat: "Friendliest economy class service I've ever encountered."

Plussat: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Plussat: "Enough space good wine and on time"
Miinukset: "Nothing"

Plussat: "Was able to check in online, very convenient and easy to access site."
Miinukset: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Plussat: "Crew was excellent"
Miinukset: "Economy was very tight! Seats were uncomfortable"

Plussat: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Miinukset: "Nothing​"

Plussat: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Miinukset: "Food was not very good Tasteless and rubbery"

Plussat: "They flew full speed to catch up with the delays."
Miinukset: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Plussat: "Captain was updating us with the delay status."
Miinukset: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Miinukset: "They did not have hamburgers but when I called about seat reservation I was told I had order a hamburger but they weren’t even on the menu."

Plussat: "Reasonable fares. Good baggage accommodations. Denver to Iceland direct. Nice flight staff. The flight attendant pointed out the people who were awake the northern lights which was definitely the highlight of my trip!"
Miinukset: "Seats small. Surprised no meals unless purchased. But didn’t matter too much I ate before the flight left. And it was nice to have something to purchase if needed. It was confusing where I could purchase my baggage ahead of the me while checking in online so I just paid for it once I got to the airport."

Plussat: "On time departure Landed earlier than expected"
Miinukset: "Disappointed alcohol was not complimentary like all my previous international flights."

Plussat: "Great crew, comfortable seats although was unable to choose seats prior to check in."
Miinukset: "Got charged for bags when we had booked regular economy class, NOT economy “light”. Was told the baggage policy changed since we booked - TOTAL BS! Also, c’mon, give us ONE free beer on a 7 hour flight."

Miinukset: "Seat comfort"

Plussat: "The overall mediocre entertainment was the best part."
Miinukset: "Bag drop took 75 minutes waiting in a line with minimal signage. The middle seat is not designed to accommodate a small backpack, let alone, my tiny, size 5 feet. There are no snacks provided (7.5 hour flight) and NO refills on WATER!!"

Miinukset: "Delay in Philadelphia affected this score"

Plussat: "They boarded the back of the plane first. The flight was on time."
Miinukset: "Checked-in online, got baggage tag from kiosk, only to find that there was no baggage drop, and everyone had to stand in line whether they had already checked-in or not. They had several airlines mixed together and no signage to tell you where to go, so people ended up in the wrong place first. Knew there would be no food, so brought snacks, only to have the crew tell us there was a person who was allergic to peanuts on the flight and we were not allowed to open our snacks because they contained peanuts."

Plussat: "On time. Luggage arrived to destination."

Plussat: "The flight was smooth and the service was great."
Miinukset: "Nothing to complain about"

Miinukset: "Surprised by very large bag fees, reservation was unclear about baggage allowance and charges."

Plussat: "Price"
Miinukset: "Flight was canceled due to strike in Iceland, and Iceland Air offered NO COMPENSATION. We were stranded in the Denver Airport for two days with kids, but our dog was not brought back to us during that time. We were finally re-routed via another airline."

Miinukset: "I thought there would be an on flight meal with the international flight."

Plussat: "Comfortable planes, nice crew, great pilots"
Miinukset: "No food served"

Plussat: "Clean. Good service. Just way better than most domestic flights in recent memory."

Miinukset: "Never flee international without getting a free meal before. Pretty sad. Plus, they charged for earphonestoo. Ridiculous."

Plussat: "Nice people, efficient, Good coordination of flights in Reyjavik."
Miinukset: "Food and seats. All airline seats are made for very tiny people. I was cramped and I'm not fat."

Plussat: "On time, good service, quick boarding. Overall very good experience."

Miinukset: "I wasn't on their passenger list. Wi-Fi is expensive for how unreliable it is. Sometimes it works flawlessly, sometimes it doesn't work at all. They also lost my luggage. Overall, a very poor showing."

Miinukset: "Lack of food for a 7hr flight"

Plussat: "Non"
Miinukset: "Non"

Plussat: "Crew was nice"
Miinukset: "Tight fit...herded like cattle in Iceland...barely made my connecting flight. No one available to give info on where to go or why we were delayed. Oh...and seven hour flight...no food. But pretty sunset"

Plussat: "Kindness and flexibility of staff with health concern."

Miinukset: "3 hour delay from Denver translated into a 6 hour delay to my final destination. Food on board is expensive, even when other airlines offer food in their ticket prices. Very likely will not fly on Iceland Air again."

Plussat: "I liked how small the airport was in Iceland no freaking out when your plane lands and your connection is already boarding"
Miinukset: "There was no meal provided which was a bit of a surprise for an international flight.."

Plussat: "Best airplane experience I've ever had! Great airline!"

Plussat: "Found Iceland Air flight cancelled at airport after a thirty minute wait in line and finding the ticket agent. Eventually given phone number, called and found re-booked on Lufthansa Airlines. Now that flight was perfect, with the best Airline Food ever. Booked through Frankfurt with great connection to Amsterdam. Will compare if we get return trip through Iceland Air."
Miinukset: "No E-mail or other notice as to cancelled flight. No sign at counter. No specific agent found. Finally upon talking with a substituting Lufthansa agent we were given a number to call. Very bad customer service at the counter."

Plussat: "Non stop great service"
Miinukset: "Nothing"

Plussat: "Very comfortable seat in row 5"

Miinukset: "They dont offer a meal for free."

Miinukset: "My wife's bag did not make the plane from KEF to AMS. Still hasn't arrived 30 hours later."

Miinukset: "Depending on the seat you get (aisle, middle, or window) you either can or cannot fit anything under the seat in front of you. Each seat has different space. What I usually take wouldn't fit anywhere but the window. The middle seat space is USELESS as there is something installed that MAY give you about 6 inches from floor to it. The aisle seat's forward under space is a cube shape, so typical carry-ons won't fit there either. As I slept the whole way to Reykyavik, I don't know much about the service. The under seat space may lead me to not booking Icelandair again."

Plussat: "Icelandair is great because your connection waits for you even if your flight is late."

Plussat: "The crew was nice and it was nice that they gave my 8 year old son an activity bag and free meals. The entertainment center was great. The flight was on time and everything seemed to run smoothly."
Miinukset: "It felt like a domestic flight in that there wasn't a lot of extra space and we had to pay for everything (food, snacks, headphones, wifi) aside from soft drinks."

Miinukset: "Didn't like the disorganization - didn't call passengers by rows or any other system - didn't like taking the bus to the tarmac"

Miinukset: "No blankets and the temp in the plane was freezing. Possibly this is only for this specific flight, very little info on delay and almost no info on what was going on."

Miinukset: "Arrived late."

Miinukset: "Meals on menu were not available."

Miinukset: "Got bumped from flight and caused layover. Lost baggage. Tv sound did not work in air."

Plussat: "I enjoyed everything about my experience with Icelandair. I am going to be flying into London through them for now on and hopefully on an annual basis!"

Miinukset: "The movies were all old, no new variety. They refused to let us take our bag on to the plane even though it fit in their provided sample bin and made us check it at the gate. There was plenty of room on the plane bins and several bigger backpacks than our small duffle bag! This caused us a lot of extra time spent upon arrival waiting for it"

Miinukset: "you cancelled my flight, no more Iceland air for us, we had to cancel our entire vacation."

Plussat: "-This was the first time flying with Icelandair and will definately fly with you again. Hot coffee was very good and so was the Yogart."
Miinukset: "Not having a meal available. Next time I will know to pack a sandwich."

Plussat: "Folks were friendly and efficient."
Miinukset: "Not enough space"

Plussat: "I slept most of the flight. I did not use entertainment"
Miinukset: "My husband forgot his head phones in the seat pocket (9C)."

Plussat: "I appreciated the fact that we were able to fly out despite there being a major snow storm and closed airport just hours before our takeoff. We also appreciated being able to switch our connection flight fairly easily once we knew we would be delayed. The staff was very kind and since we had a longer layover in Keflavik, we were very grateful for the food vouchers to used in the airport while we waited."
Miinukset: "The airline wouldn't make a decision about whether or not the plane would be flying out on time or be delayed until about an hour before our original boarding time. Seeing as the airport and only road getting to the airport were closed, it seems like they would have been able to make that decision and alert all passengers much sooner. We kept calling in to check on the flight status and they said we would receive texts and emails with any changes, but I never did."

Plussat: "Huge snowstorm in Denver caused the airport to shut down. Plane left about 5 hours late. We missed our connection and even though it wasn't Icelandic Air's fault they gave me a taxi, a room and three meals until I caught my connecting flight the next day. Amazing service."

Plussat: "Comfortable seat and enjoyed movie/TV selection."

Plussat: "I liked the professionalism of the crew, the comfort of the seating, and the blankets. I found the safety briefing very creative and entertaining."
Miinukset: "I did not like having to pay for snacks or the fact that our row could not access the flightpath on our screens. I also was most annoyed by the passenger behind me who seemed not to know that her tapping fingers on the screen in front of her were actually tapping the back of my head as I tried to sleep. Perhaps airlines could remind passengers that what they do to the seat in front of them affects the occupants of those seats?"

Plussat: "Food and entertainment options a step above US options"
Miinukset: "Icelandair used other airlines personnel to check us in in Denver. Did a poor job describing flight options such as Saga Club access to Nited Club lounge."

Plussat: "Crew was friendly, food was good"
Miinukset: "Entertainment was broken in one of our seats, the seats were not comfortable"

Plussat: "The seats were comfortable"
Miinukset: "Everything was ok"

Plussat: "Nothing, total stress making us re-check our baggage"
Miinukset: "British AIrways could have checked our bags through from Denver to Paris....after all it was British Airways to British Airways, but they made us check only to London, retrieve bags carry them to another terminal recheck them for what Simon the BA ticket writer was nothing but pure error by British"

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "The departures and arrivals were on time."

Miinukset: "Our flight was delayed causing us to take a red eye, missing our connection,long layover, missed our hotel for the night, thripled our time in transit. The worst travel experience I have had."

Plussat: "Easy boarding, on-time departure, clean aircraft, friendly crew, decent food, free drinks."

Plussat: "The crew was very friendly. Lots of movie options. I got a voucher due to the delay."
Miinukset: "The delay was a bit of a bummer and it would have been nice to be compensated with more than a voucher that couldn't be used in LHR because it was in USD. I also would have liked to been told they were still planning on serving dinner despite the midnight departure; I fell asleep because they turned off the cabin lights and I assumed the meals had shifted, but instead I missed out of my dinner. Lastly, I am quite petite and still struggled with legroom."

Plussat: "Crew was friendly and helpful, food was ok."
Miinukset: "The flight was delayed by roughly 5 hours, causing us to miss our connection and have to wait for the next flight. We missed a half day in Rome and instead spent over 8 hours waiting in airports. The seats were also terribly worn and uncomfortable."

Plussat: "Orderly boarding and disembarkation."
Miinukset: "This airline is one of the worst in Europe, for the simple reason of putting short-term profits ahead of decent treatment of the customer. My flight across the Atlantic was 4 hours late, and BA refused to put me on the next available to Prague, even though the lateness forced me to miss the BA flight I have been booked on. Their reason referred to a technicality in the booking procedure, but actually BA has put in place "policies" aimed at their financial advantage, over and above reasonable treatment of the customer. BA's refusal to rebook me cost me a lot of inconvenience (3 hours on the phone, for one thing) plus about $150 (I am taking another route to Prague); BA was then able to sell both my original seat and an extra seat on the next flight from Heathrow to Prague. I will never fly BA again in my life if I can help it."

Plussat: "Food and hospitality and staff"
Miinukset: "We were late 20 minutes and sat in tarmac another 15 minutes. Didn´t allow us enough time to get train, take bus, we had over 500 people lined up for bus, get through TSA, they pulled my suitcase for inspection, but didn´t look at it for 15 minutes until i called a supervisor as my connecting flight was leaving, and in fact, it had left as TSA does this purposefully and maliciously as it apparently happens all the time per ÇBritish Airways who had to reticket us. We had to return to A section another 20 minutes to be reticketed and luckily got on another flight to

Plussat: "On board service and amenities"
Miinukset: "Kayak customer service"

Plussat: "I like to fly BA because the crews ( and I assume the maintenance) are top notch"
Miinukset: "Tired old 747. Needs an upgrade. Packed in like sardines on an old plane that shows it age. Should have flown Norwegian. Major delay caused me to miss my connections though the BA staff were all over it."

Plussat: "I arrived safe and sound"
Miinukset: "Even though I purchased an exit row seat we were packed in like sardines. I know airlines have to make money but that flight was ridiculous. also, the plane was way too warm for much of the flight. Not sure if there was a problem with the air but for these prices...fix it please."

Plussat: "They were extremely accommodating."
Miinukset: "N/A"

Plussat: "it was very clean on a board."
Miinukset: "even water for money"

Plussat: "The seat was comfortable and featured the good headrests."
Miinukset: "Food was inedible so I left it. The sound on the movies was tinny making hearing difficult."

Plussat: "The plane wasn't full, so there was an empty seat in-between my aisle and their window, as well as open spots throughout the plane."
Miinukset: "Plane was delayed several times. Website wasn't clear about what time to show up to the airport. Food was served late and was mediocre."

Plussat: "Excellent food and service."

Miinukset: "Tight seating altho many open at rear so was able to move there"

Plussat: "Treated coach like first class."
Miinukset: "Nothing"

Plussat: "Boarding went fast."
Miinukset: "Too tight, not possible to sleep a little bit."

Miinukset: "Waiting 6 hrs"

Plussat: "Nothing"
Miinukset: "I didn’t like that I paid for first and received terrible service in the air and on the ground"

Plussat: "Crew were exceptional in service friendliness and attentiveness."

Plussat: "Food was delicious and out flight attendant was very helpful. Plane was quiet and the movie options were good."
Miinukset: "Plane was honestly very dirty. There was a ton of crumbs and gross stuff in th seat back pocket. Which I did not even use because I didn't want any of my things to touch. The overhead lights were covered in dust. So make sure you have some some type of cleaning wipes with you!! I do understand that I was flying economy, but that doesn't mean nothing should be cleaned."

Plussat: "Clean plane"

Plussat: "Seats were comfortable and staff was very attentive as well as respectful of us when I was sleeping"
Miinukset: "There was condensation leaking from the ceiling of the cabin. A crew member said this was normal, would have been nice to know this ahead of time to reassure me that for a first-time overseas flier that this is normal."

Plussat: "food was good"
Miinukset: "IFE was not good the equipment is very old and selection is limited"

Plussat: "Cabin crew was friendly and accommodating. Flight was on time and landing was excellent."
Miinukset: "No complaints"

Plussat: " Miinukset: "I was disappointed in the food. On my second flight that day my ticket said I would get a meal but I didn´t."

Plussat: "Service, food, safety video"
Miinukset: "Delayed flight"

Plussat: "Fligth attendants of British, Iberia provided excellent and friendly service. Some of London British Airways desk and gates officcers, gave me really poor service."
Miinukset: "My flight to London was pretty good,. Service was excellent.. But not my transfer to Madrid , I lost my conecttion. On London airport, I was sent back for the gate because I showed up early and they ask me to take care of the screen and wait for the gate #, when they showed the # , I went to the gate and was told my flight had left an hour ago and sent me back walking . I was wearing an orthopedic shoe, due to a toe fracture and i had to walk again all this long distance back to the terminal.!! British airway gave another flight and had to pay $279 dlls for a ticket to Madrid.2 hrs later. My flight was by Iberia and the service. was excelent. I wonder if the insurance , I bought initially will cover something of the $ 279 dlls ticket ? Fligth back to EUA was by AA and service was excellent"

Miinukset: "The seats on these flights are poor. As well as being narrow, there are bars on either side that dig in to your sides. My ongoing one hour domestic flight had more comfortable seats. Fod choice poor. Chicken Curry or Cheese/Tomato Lasagna. If I want a vegetarian meal I'll order one beforehand. Give me two meat options. This isn't the first time I've noticed this. Is it cost cutting? Seems like it to me. Not impressed."

Plussat: "Very courteous attendants"
Miinukset: "All good"

Plussat: "Very little."
Miinukset: "Flight was delayed. The seats are uncomfortable and too small for even normal size male. Food was disgusting. Staff were very nice and helpful if asked. I think all the space and comfort were in buisiness and first class. Economy class is still paying for a ticket, make up most of the passengers and deserves better. Getting into a seat was like getting into a straight jacket."

Plussat: "The food was better than expected and the crew did everything they could to keep us comfortable"
Miinukset: "That plane was so gross. The upholstery was stained and frayed. It was also insanely small. Holy cow!"

Miinukset: "food was not good."

Plussat: "Absolutely nothing"
Miinukset: "Flight was delayed by 2 hours. Then they bumped us out of the seats we had reserved. Made it just in time for our connection. Then they bumped us from that flight. Others were given generous compensation for that bump. However we were given nothing. At least they us we could rest in the BA lounge because I am elderly and disabled and we would have a 9 hour wait. Got to the lounge and we were not listed in the system. So we were denied entrance. We will have have spent 2 nights on a plane and 36 hours instead of one night and 16 hours. Rotten way to depend your 50th anniversary."

Plussat: "not much"
Miinukset: "5.5 hours delay"

Plussat: "Just so comfortable and friendly. I'll fly them again next time!"
Miinukset: "Nothing."

Plussat: "I loved the legroom in the emergency seat I had and the service was top notch. The food and food choices was also really nice and the wine served with dinner was great."
Miinukset: "Overall loved my emergency row seat the only negative for my particular seat was once the rest of my row was filled in and the 2 seats in front of me it made it impossible to get out of the seat and stand up unless I could had the person sitting in front of me get out of his seat."

Plussat: "Nothing"
Miinukset: "Old plane, flight attendants boardering in rude, very poor food (!), de-plane via steps to the tarmac and at least 7 coaches at Heathrow (an aged 747, so it took nearly an hour!)"

Plussat: "Everyone was awesome"
Miinukset: "The staff was awesome"

Plussat: "The food was elevated and we were fed twice on our 9 hour flight! The beverage service was also provided often with a good assortment. I loved that there were new release movies available for free. The staff was friendly and available. If I were to do another long flight like that, I would seek out British Airways."
Miinukset: "Nothing."

Plussat: "Wine with dinner."
Miinukset: "No tv for 9hr flight. Breakfast was awful."

Miinukset: "We purchased upgrades to an exit row seat because my knee locks up when cooped up for that long. They changed the plane and I understand that happens but they denied our refund request with 7 days deadline to re-request. So now we have to spend valuable vacation time dealing with their incompetency"

Plussat: "No turbulence!!!"

Plussat: "For economy class it was good seats (bulkhead), the crew were nice, and the food was good."
Miinukset: "The tiny screens for movies were awful. Worst of all, the horribly loud voices that nearly break eardrums when the crew comes on during the flight was both painful and annoying."

Plussat: "Easy and quick boarding. Dinner tasty, but it is hard to cut a fillet steak without hitting the next passenger in the elbow"
Miinukset: "Only one check-in agent running all desks including bag drop - long wait. 19 year-old 747 had narrow seats in premium economy, uncomfortable and too much body contact with adjacent passengers. Outbound to SFO in an Airbus 380 had sparkling wine pre-take off, hot towels twice, this DEN-LHR flight only had juice or water on offer (crew said "don't serve that on this route") no hot towels, crew's objective seemed to be get around cabin in one go and leave Pax to it Breakfast was abysmal, soft-pretzel roll, no juice or water served, just indifferent coffee"