Etsi halvat lennot välille Englanti - Lappi

Miinukset: long delays

Miinukset: 5 hour of delay!!!! For the second time in the same flight

Miinukset: It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket.

Miinukset: Flight was 2 hours late

Miinukset: - Leave in time - Working onboard entertainment system

Plussat: Crew was great and welcoming

Miinukset: Some features on screen did not work, also seat handle wasnt possible to lower

Plussat: meal

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: The crew was brilliant. They were so cordial and helpful. Every one of the, was attentive and cheerful. Well done

Miinukset: The filet I ordered was so tough that it was inedible. On the whole, the food was not very good, ev n the tea service which was weird. Also, the business class seat are poorly designed. If one is in a window seat and the person on the aisle is using the foot rest, one is trapped in place.

Plussat: Crew good, plane clean.

Miinukset: Seats very cramped.

Plussat: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Miinukset: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Miinukset: I booked and paid for special seats (last row in one of the cabins ) but they changed my seats as they changed the plane!

Miinukset: It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket.

Plussat: Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick.

Miinukset: Better leg room and organisation of the hand luggage in above lockers

Plussat: It's a large company in London so it was easy to navigate at the terminals.

Miinukset: It was a budget airline and not bad for a short flight. Nothing special.

Plussat: Budget carrier. No frills. You get what you pay for.

Miinukset: At least provide water.

Plussat: All as expected

Miinukset: All as expected

Plussat: The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue

Plussat: The seats were more comfortable than on the way out. Crew were friendly, polite and efficient. Took off on time and landed early

Miinukset: Boarding - why do EasyJet put you through the boarding gate only to then have you queueing on a staircase or air bridge? They do this every time, so you end up with no seat. Also, check in was really slow, even though we were only doing a bag drop as we'd checked in online.

Plussat: leg room, crew and flight comfort inc access to toilets was better than BA! (No business class hogging the front toilet)

Miinukset: Boarding was slow and crowded, and flight was from a remote gate which is always less comfortable than an air-bridge much worse than BA

Plussat: The crew were very friendly and helpful.

Miinukset: Flight was three hours late to depart with very little communication made to passengers.

Miinukset: 5 hour of delay!!!! For the second time in the same flight

Plussat: Nothing

Miinukset: The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled.

Plussat: Nothing

Miinukset: Unexpected baggage charges despite only taking carryons

Plussat: On time, fast and efficient.

Miinukset: A bit more friendly boarding

Miinukset: Delays meaning I missed my train in Gatwick and wont be home before 1am. Crew was not exactly nice either

Plussat: Everything except ridiculous baggage fee

Miinukset: The fee to pay when I was forced to check-in a carry on size small piece of luggage. 52 euros is a bit insane. I do not mind paying a fee, but that amount is insane

Plussat: The staff was really nice and on time

Miinukset: N/A

Plussat: The crew was very friendly and helpful.

Miinukset: The seats were incredibly cramped - felt like the seat back in front of me was right in my face!

Plussat: Board on time or at least updates why we are waiting.

Miinukset: Communication

Plussat: Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick.

Miinukset: Better leg room and organisation of the hand luggage in above lockers

Plussat: The cabin crew was very good. The check in process was tough but the representative was nice.

Miinukset: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Plussat: A350, smooth and quiet. Nice plane

Miinukset: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Plussat: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Miinukset: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Plussat: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Miinukset: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Plussat: Nothing

Miinukset: Customer service

Miinukset: Delayed by 4 hours

Plussat: The online tutorials are very helpful. Once the counters were open it was very easy to check our luggage and the option for holding the cabin bag is a plus.

Miinukset: There was no announcement when to start boarding the plane. We paid extra for more leg room and I’m glad we did. The space between rows is minimal.

Miinukset: It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket.

Plussat: leg room, crew and flight comfort inc access to toilets was better than BA! (No business class hogging the front toilet)

Miinukset: Boarding was slow and crowded, and flight was from a remote gate which is always less comfortable than an air-bridge much worse than BA

Plussat: Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Miinukset: Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Miinukset: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.

Plussat: Flight space was quite empty in my section so that was AMAZING. Crew was lovely and helped with a few requests for myself and travel companions. Very good selection on tv and movies and the refurbished aircraft was very comfortable for me on this flight. Probably helps having seat to self.

Miinukset: Nothing on this occasion

Miinukset: Plane was late taking off, Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

Plussat: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Miinukset: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Plussat: Flight as such was good and smooth

Miinukset: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Plussat: Everything

Miinukset: None

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Miinukset: fligjt delayed

Plussat: From the moment we checked in at Barcelona airport the airport staff were brilliant, my partner and his daughter are on the autism spectrum and struggle with crowds and social behaviour, but the gentleman that escorted us and helped us board could not have been nicer thank you

Miinukset: The staff were great but there was a rather large rid group that could have triggered an episode, but after a quiet word with the crew we were again supported a quick exit

Miinukset: Get rid of the nickel and diming!

Miinukset: It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket.

Plussat: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Miinukset: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Miinukset: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Plussat: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Plussat: The crew was amazing. The food was good

Plussat: Seat was not comfortable

Miinukset: Seats

Plussat: Love love love this airlines! I wish the US carriers were like this!

Plussat: Nice seat I got.

Miinukset: I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :(

Plussat: Food was really good and no delays. Entertainment also really good.

Miinukset: Can't really think about something.

Plussat: One particular member of the flight crew (Jennifer Foster-Moore, I think) was stupendously kind and helpful. The cabin service manager (a young gentleman) was also very helpful. The ice-cream bar mid-flight was a nice touch.

Miinukset: The equipment for this flight is a 747-400. Hence, the personal entertainment system is old: no games, and the video can be shaky.

Plussat: Crew was nice. No water or basic beverage service

Miinukset: Water or basic beverage service

Plussat: Pilot communication

Miinukset: Free snacks & drinks

Miinukset: First of all my booking didnt have a checked bag included !! Since when british air do not include checled bags in their tickets . Second its way too expensive to add the baglike 100$ for each flight !! 400$ for me and my wife !! Third when i checked in and wanted to chose my seat 50$ each !!!

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Miinukset: A better breakfast...

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.

Plussat: The crew were welcoming and friendly and once we were able to board it was all very efficient. The pilot then kept us informed about delays and progress at all times.

Miinukset: Mykonos Airport is chaotic, our plane was delayed but there was no communication and the information boards were not updated. There are no Easyjet staff members anywhere so you are just left to get on with it. The plane was a small so this meant little leg room - just about okay as a short flight.

Plussat: Short comfortable flight, no free drinks or snacks

Miinukset: One piece of our luggage didn't make it. It's been 3 days, still no luggage!

Miinukset: It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket.

Plussat: The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue

Plussat: Our flight attendant was awesome. Very friendly and attentive.

Miinukset: The cabin temperature was cold and the flight was delayed by over an hour.

Plussat: Seats and crew great boarding was a nightmare

Miinukset: Better boarding patrol

Plussat: It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money.

Miinukset: Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA.

Plussat: Flight space was quite empty in my section so that was AMAZING. Crew was lovely and helped with a few requests for myself and travel companions. Very good selection on tv and movies and the refurbished aircraft was very comfortable for me on this flight. Probably helps having seat to self.

Miinukset: Nothing on this occasion

Plussat: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Miinukset: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Plussat: Larger airplane, good seat.

Plussat: Lovely crew, very good entertainment system.

Plussat: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Miinukset: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.