Etsi halvat lennot välille Yhdistynyt kuningaskunta - Suomi

Miinukset: We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive.

Miinukset: In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket.

Miinukset: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again

Plussat: On time boarding and departure. Clean plane and friendly staff.

Miinukset: Nothing, all was good.

Plussat: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Miinukset: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Plussat: Well oiled service machine.

Miinukset: None.

Plussat: Customer service and efficiency

Miinukset: The delay because of a software glitch

Plussat: I enjoy my flight

Miinukset: Again no complains

Miinukset: I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately.

Miinukset: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

Plussat: More spacious seating. Crew was happy, nice and seemed to care. Good entertainment choices.

Miinukset: Food

Plussat: All except bfast

Miinukset: Bfast

Plussat: We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag.

Miinukset: We will seriously think of a different air line

Plussat: service

Plussat: Preferential boarding was useful as the flight was full and cabin baggage space was tight.

Miinukset: People shouldn't be allowed to carry two bags of the same size and dimensions onto the plane, space is too tight for that, they should be made to put all their bags into the hold.

Plussat: Everything was wonderful, even the weather

Miinukset: old screens and entertainment system leg room to small

Plussat: The crew!!

Miinukset: Not enough leg room

Plussat: The crew was really friendly.

Miinukset: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

Plussat: Cheap

Miinukset: Boarding was a mess and we landed very roughly

Plussat: On time great service

Plussat: Flight on time, luggage handling ok

Miinukset: The long walk to and from the plane. The stupid trail down the steps into the cold and rain, across the tarmac then back up the steps into the plane. At Birmingham airport. Fine at Malaga no problem.

Plussat: We got there eventually

Miinukset: No updates on why we were late. Then checked us in after the time of them posted delay just to make I stand 20 minutes outside in cold enough temperatures that you can see your breath. Why bring us outside? Ryanair is horrible

Miinukset: Check in online or pay $17. They don’t tell this. Ticket I had was for no luggage. Do not recall this when I purchased the ticket. Another $45. Agents are rude, not helpful. 7am flight. Only serve water, no coffee.

Plussat: Ther baggage policies are a Ripped off There is no customer service whatsoever. And the company is a predator, Praying on you to take money out of you,

Miinukset: I didn’t like that when I bought the ticket that says that it’s include baggage, on the way back from my trip in the airport they say that it’s including the baggage just the first way and not both ways and I would have to pay a ridiculously high amount for a suitcase to take my suitcase back homeb

Plussat: We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time.

Miinukset: Is not comfortable plane also old .I never had again Ukrainem airlenes

Miinukset: Lack of legspace

Plussat: Speedy boarding process, good meal choices.

Miinukset: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.

Miinukset: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Plussat: it was on time

Miinukset: it was a poor food choice again.

Plussat: reasonable leg room comfortable seat

Miinukset: No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Plussat: If water was free it would be better. Other than that everything was fine

Miinukset: .

Miinukset: In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket.

Miinukset: We were told upon check in that there was a charge to check in. I have never heard of such rubbish in 43 years of air travel. We were told we could check in online but we only had 4 minute in which to do it. We were charged €150 for 5 people. The check in Sgent was sour faced as well. Once aboard the plane (a nice new aircraft) we found the stewardesses sour faced as well. Overall not impressed by air Baltic!

Plussat: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Miinukset: Our boarding was an hour and a half delayed

Plussat: Nice crew

Miinukset: old plane, not clean, flight delayed not airlines fault

Plussat: There was room available.

Miinukset: This was not business class!

Miinukset: The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Miinukset: This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain.

Plussat: Flight was short and sweet, no problems to report.

Miinukset: The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia.

Plussat: Pleasant crew, efficient boarding, flight was on time

Miinukset: No in-flight service

Plussat: Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle

Miinukset: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Miinukset: My headphones didn’t work

Plussat: Speed boarding process.

Miinukset: No entertainment system on a 3 hour flight...

Plussat: Nice new plane, on time.

Miinukset: I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck.

Miinukset: We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive.

Miinukset: They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line.

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Plussat: Speed boarding process.

Miinukset: No entertainment system on a 3 hour flight...

Plussat: This was a very good and on time flight from London to Helsinki. The exit row had lots of legroom.

Plussat: All good. Very hospitable cabin crew, great service.

Miinukset: Nothing.

Plussat: Flight attendants are polite

Miinukset: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

Plussat: Nothing

Miinukset: Everything

Plussat: Though departure was delayed 45 minutes, service on board was superb. wine flowing, food great, Baileys for dessert, and great movie selection

Plussat: On time with excellent care by staff

Miinukset: Long walk on the airport for connecting flight

Plussat: Flight was ok once we finally got on the plane. Very basic but ok for a short flight

Miinukset: Customs clearance que was ridiculous, a massive line that was slow moving. Took well over an hour and got out of control as many people on the flight tried to fight there way to the front. I’ve traveled to many many countries over 30 years and it’s one of the worst travel experiences I’ve had. The one easyjet person that we could find had no clue and all he could do was try and hurry everyone up which added to the panic and made it worse. I won’t be rushing back to france.

Plussat: The crew were lovely and took care of us.

Miinukset: The delay was over an hour and we just sat on the plane.

Plussat: service

Plussat: Everything was so speedy with them, the checkin process, boarding and off boarding it’s all done with such efficiency and purpose. Staff are incredibly friendly and I think that they do a terrific job for such fair pricing.Would absolutely recommend them over the other budget carriers!

Miinukset: There’s no entertainment, so bring downloaded Netflix movies, or a book. I gave a slightly lower score for food as my first choice was not available.

Miinukset: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Miinukset: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Plussat: Crew was in a festive mood, the meal was unexpectedly delicious

Miinukset: Seats ok, but could be more comfy

Plussat: Short flight and being able to escape from drunk belligerent Passenger on previous flight

Miinukset: Nothing

Plussat: Professional appearance

Miinukset: Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage.

Plussat: Nice new propeller plane on time

Miinukset: No free water or coffee. Luggage fee not told about when I booked. No entertainment.

Plussat: The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them.

Plussat: Pleasant crew, efficient boarding, flight was on time

Miinukset: No in-flight service