Etsi halvat lennot välille Yhdistynyt kuningaskunta - Suomi

Plussat: staff were polite, helpful, and efficient

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

Plussat: Arrival in time

Miinukset: Compartment for hand luggage was full, no space

Miinukset: Short flight and unmemorable (that's a good thing)

Miinukset: Announcement At the airport and the plane needs speak English more clearly. Thanks!

Plussat: Seats and crew great boarding was a nightmare

Miinukset: Better boarding patrol

Plussat: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Miinukset: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Plussat: Crew were great, food good : better business class than international BA!

Miinukset: Too many passengers with over size carry on

Plussat: The crew was amazing

Miinukset: Great job

Miinukset: The time. Ity was very delayed. Almost lost my last connection.

Plussat: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Miinukset: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Miinukset: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Plussat: Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment.

Miinukset: Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive.

Plussat: On board crew was good.

Miinukset: Free beverages like every other airline. Not good at all boarding/checking in.

Miinukset: We were impressed with this airline. Service was prompt, airplane was clean, and staff was friendly.

Plussat: The crew were very friendly and helpful.

Miinukset: Flight was three hours late to depart with very little communication made to passengers.

Plussat: The online tutorials are very helpful. Once the counters were open it was very easy to check our luggage and the option for holding the cabin bag is a plus.

Miinukset: There was no announcement when to start boarding the plane. We paid extra for more leg room and I’m glad we did. The space between rows is minimal.

Plussat: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

Miinukset: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.

Plussat: nothing

Miinukset: very rude staff. I think what they do is illegal. they lie to customers and advertise wrong information. I wish i had the time to take them to court.

Plussat: Service was good. Flight attendants were friendly

Miinukset: The departure area at terminal 1 YYZ was crowded and not the most comfortable experience

Plussat: Cabin staff were cheerful and helpfully

Miinukset: We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option

Plussat: Seats and crew great boarding was a nightmare

Miinukset: Better boarding patrol

Miinukset: Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall

Plussat: There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine

Plussat: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Miinukset: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Plussat: Arrival in time

Miinukset: Compartment for hand luggage was full, no space

Miinukset: Horrible customer support

Plussat: flight crew was amazing.

Miinukset: Boarding was poorly handled by airport staff

Plussat: Tallin airport is beautiful

Miinukset: Lost luggage and indifferent assistance.

Miinukset: The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia.

Plussat: Helpful crew

Miinukset: Nothing

Plussat: All fine

Miinukset: Flight delayed 2 hours

Plussat: flight crew was amazing.

Miinukset: Boarding was poorly handled by airport staff

Plussat: The crew was good, very helpful.

Miinukset: The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane

Plussat: Pilot was friendly and addressed the crew and passengers multiple times with updates.

Miinukset: Waiting 6 hrs

Plussat: Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight

Miinukset: Trip was a disaster

Plussat: Short, convenient, direct, value for money.

Miinukset: Not comfortable, small plane.

Plussat: My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.

Miinukset: no food or water in economy - for a 5 hour flight.

Plussat: Absolutely nothing

Miinukset: Everything

Plussat: Comfy seats in coach!

Plussat: Yes

Miinukset: Nothing except the airport

Plussat: Nothing really

Miinukset: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Plussat: Smooth landing

Miinukset: It was a bit warm

Plussat: Easy boarding prep was and bag check! Flight attends and crew were very pleasant!

Miinukset: Nothing

Miinukset: Delays meaning I missed my train in Gatwick and wont be home before 1am. Crew was not exactly nice either

Miinukset: No delays

Plussat: Fácil abordaje

Plussat: amazong

Plussat: Aircraft and crew

Miinukset: Food

Plussat: Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight

Plussat: The crew was good and the food from Frankfurt to Abuja was good

Miinukset: The layover time was extremely too long and would even be longer during my return

Plussat: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Miinukset: The seats were a little uncomfortable but to be expected on long flights.

Plussat: Crew

Miinukset: American airlines connections were terrible

Plussat: Seat confort

Miinukset: 2 hours delayed, even tea has to be paid

Plussat: Smooth landing

Miinukset: It was a bit warm

Plussat: economy plus seats were nice, great movie selection, especially international movies

Miinukset: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Plussat: Great plane and staff

Miinukset: Delayed

Miinukset: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Plussat: Nothing much to say. The crew was polite, kind and professional.

Miinukset: nothing.

Plussat: Absolutely amazing service

Miinukset: No any healthy snacks like nuts or just dried veggies or biscuits with less sugar.

Plussat: Pilot kept us informed throughout the flight.

Miinukset: Onboard services.

Miinukset: I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it.

Plussat: It was overall officient, basically on time and comfortable

Miinukset: Getting off the ground took quite a while even though we arrived basically on time

Plussat: Flashy new seats.

Miinukset: Flight delayed

Miinukset: Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall

Miinukset: Better drink selection

Miinukset: My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience

Plussat: These ladies work hard on this plane. They were checking on you and serving food or drink every hour. Always polite and accommodating. The seats are very comfortable and roomy. Great selection of entertainment. I would highly recommend.

Plussat: Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight

Plussat: Absolutely amazing service

Miinukset: No any healthy snacks like nuts or just dried veggies or biscuits with less sugar.

Plussat: The crew was really good

Plussat: A350, smooth and quiet. Nice plane

Miinukset: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Plussat: Smooth flight

Miinukset: Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow

Plussat: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Miinukset: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Miinukset: Delayed to and from London...

Miinukset: Less confusion about checking bags at the gate. We were told to talk to the desk and then she ignored us for 15 minutes.

Miinukset: No delays

Plussat: Boarding was fast.

Miinukset: Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane.