Etsi halvat lennot välille Yhdistynyt kuningaskunta - Suomi

Miinukset: Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold

Miinukset: Too long standing around for boarding as the plane was delayed and needed cleaning

Plussat: On time, clean on the plane.

Miinukset: Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check.

Plussat: Great crew and comfortable seat

Plussat: Flight took off on time. Boarding was organized.

Miinukset: Cabin was cramped. Food quality was so so.

Plussat: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Miinukset: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Miinukset: More entertainment options

Miinukset: A crew member fell ill before take off so we had to taxi back to the terminal - and extra 1.5 hours !

Miinukset: At least a complimentary glass of water or juice in Economy.

Plussat: Very nice plane and we left on time and the flight was very smooth.

Plussat: Big space to front seat

Miinukset: offer drinking water

Plussat: The crew, plane and procedure was all great.

Miinukset: Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing.

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Plussat: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Miinukset: Food a bit bland and uninspired

Plussat: Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment.

Miinukset: Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive.

Plussat: Great service and yummy food.

Miinukset: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Plussat: See previous note about lost bag.

Miinukset: See previous note about lost bag.

Plussat: Flight was fine....

Miinukset: ....but departure wa delayed over an hour

Plussat: To reach the goal.

Miinukset: Food. Time.

Miinukset: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge

Miinukset: Water should be free on the flight

Plussat: The plane itself was beautiful and the seatback entertainment was serviceable.

Miinukset: Boarding was an hour late for no discernible reason, food for a nine hour flight was for pay only at about eight dollars a sandwich, crew was rude, and seats were very uncomfortable and close. I would never fly this airline again and will tell my friends to avoid it.

Plussat: Entertainment

Miinukset: Seats

Miinukset: Premium cabin service and amenities very poor. No snacks available with premium ticket. Also no socks or hygiene products typically available on other business class flights. Will not fly Norwegian again.

Plussat: We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight.

Miinukset: The snack sandwich was freezing cold...

Plussat: Food was not available for flight.

Miinukset: Food

Plussat: Comfy seats in United Polaris

Miinukset: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Plussat: It was an uneventful flight. The entertainment system worked well and food was good.

Miinukset: The lights kept coming on every few minutes making sleep nearly impossible.

Miinukset: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Miinukset: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Plussat: Comfort

Miinukset: Internet

Plussat: Nice crew, good food.

Miinukset: Both bathroom were not working in business class area.

Plussat: Simple Flight

Miinukset: Small plane. not a lot of leg room

Plussat: Flights on time. Friendly crew. Nice interior on the Aircraft. FREE WIFI!!

Plussat: Very small airport so ease of check in was perfect.

Miinukset: No wifi or tv screens at all.

Miinukset: the plane was delayed. no reason giving. when boarding, it was a white plane with no markings. inside it had Norwegian signs, but probably the plane was a substitute. Once in the air, the flight was fine.

Plussat: Crew great and aircraft was good

Miinukset: A little more space in sits

Plussat: Everything very good

Plussat: Nothing

Miinukset: seats and food

Miinukset: Comfort seats for tall people

Plussat: Very kind and helpful crew

Miinukset: Boarding process with a wheel chair passenger should be better organized

Miinukset: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue

Plussat: Flight was pretty smooth

Miinukset: Seats allocated

Plussat: Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .

Miinukset: If you could keep your handbag with you as well as hand luggage .

Plussat: nothing

Miinukset: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Plussat: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.

Miinukset: N/A

Plussat: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

Miinukset: The plane is not comfortable, but the flight is very short. It balances out.

Plussat: Not a lot.

Miinukset: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Miinukset: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Plussat: See previous note about lost bag.

Miinukset: See previous note about lost bag.

Plussat: comfortable plane

Miinukset: small pastry with coffee

Miinukset: connection information very poor

Plussat: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Miinukset: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Plussat: The crew and service were welcoming, caring and attentive

Miinukset: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Plussat: The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.

Miinukset: Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.

Miinukset: A better breakfast...

Plussat: Decent service crew

Miinukset: Boarding, seating, comfort, media, food and general value..

Plussat: The crew was attentive and friendly. The seat was relatively comfortable. My special meal was good.

Miinukset: I was frustrated with the entertainment system. I watched one film, and that was fine, but immediately after, I could no longer watch anything, even the film I watched previously, and it turned out that something had happened to all of the screens in my central section. Even after rebooting the system, it would not work again.

Plussat: It was great.

Miinukset: Delayed

Plussat: Crew were efficient and friendly.

Miinukset: Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable.

Miinukset: Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late.

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Plussat: Yes

Miinukset: Trips

Plussat: Check in was so easy.

Plussat: Crew was sour.

Miinukset: Crew could have been friendly.

Miinukset: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Plussat: Calm, friendly and professional crew, good food and spotlessly clean aircraft.

Miinukset: Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been. I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this.

Plussat: All is great.

Miinukset: Nothing is not good.

Plussat: The crew was amazing. The food was good

Plussat: The crew was really good

Plussat: Larger airplane, good seat.

Plussat: Uncomfortable seats

Miinukset: Nothing

Miinukset: Beef main course overcooked and dry.

Miinukset: I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Plussat: Very accommodating staff

Miinukset: breakfast served was still frozen.

Plussat: We made it safely to our destination.

Miinukset: There was no WiFi. Comfier seats or at least a pillow and blanket.

Miinukset: Horrible customer support

Plussat: The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane.

Miinukset: There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass).

Plussat: My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue.