Etsi halvat lennot välille Yhdistynyt kuningaskunta - Suomi

Punctuality!!!!

Crew can be a bit annoying

Slick boarding. Smooth landing.

Hard seat.

Delay at departure one hour, long queues in Luton at passport control

Easy boarding and flight. The onboard meal deal tasted alright and wasn't as had value as I'd expected.

Not the most comfortable seats but bearable for a few hours if you're not trying to sleep.

There was a lot of carry on luggage on this flight, like the one from Denver to Heathrow, but it was handled in a much better manner. We were invited to board early if we check in our carry on luggage. During the boarding process the crew gave continious reminders to place items under the seat which fit there, This lead to a very smooth boarding process.

No basic drinks and snacks were offered. Of cousrse, meal type foods cost money, but it should be possible to provide something to drink on or snack.

finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50

3 hour flight without any complimentary beverage or snack. Had to request even a cup of water.

Crew were great, food good : better business class than international BA!

Too many passengers with over size carry on

The new Airbus A350

Onboard food and drink is quite expensive

The time. Ity was very delayed. Almost lost my last connection.

Great service on biz class, comfortable seat, quiet airplane (A350).

I liked it all.

Far better quality and value than BA, it's OneWorld partner.

It was all good.

the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Nothing.

Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again.

Modern airplane

Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Smooth flight, good service, seats above average

Food quality has gone down

Smooth boarding.

The cramped seats, not a lot legroom and people complained once you reclined.

Flight attendants Was nice and friendly, I do like theirs Sevice .

I loved that the staff made everyone comfortable and answered all questions. The captain was in constant communication with us. and especially that the ground service team managed to rebook us all the way home to Tucson the same day.

That the flight was so late getting to Munich that we missed our flight from Rome to Houston and then to Tucson.

Crew was nice, boarding was quick, flight was smooth and arrived 20 minutes early to our destination. I looked ahead on their site and paid a little extra for XL seats, with those you get speedy boarding and can bring a purse or backpack on top of your one rolly-bag carry on - they make it VERY clear on their site that you are only allowed 1 carry on within very specific size measurements. The XL seats were worth it for the leg room and extra small bag.

No snack, no entertainment, and a charge for water.

Easy boarding and flight. The onboard meal deal tasted alright and wasn't as had value as I'd expected.

Not the most comfortable seats but bearable for a few hours if you're not trying to sleep.

EasyJet is always a good option. Baggage is included which is not common these days among small airlines. Flight attendants are very friendly.

Friendly

EasyJet is always a good option. Baggage is included which is not common these days among small airlines. Flight attendants are very friendly.

Easy boarding and flight. The onboard meal deal tasted alright and wasn't as had value as I'd expected.

Not the most comfortable seats but bearable for a few hours if you're not trying to sleep.

Crew was nice, boarding was quick, flight was smooth and arrived 20 minutes early to our destination. I looked ahead on their site and paid a little extra for XL seats, with those you get speedy boarding and can bring a purse or backpack on top of your one rolly-bag carry on - they make it VERY clear on their site that you are only allowed 1 carry on within very specific size measurements. The XL seats were worth it for the leg room and extra small bag.

No snack, no entertainment, and a charge for water.

Crew were lovely and the seat space was good, although we were on an exit row which gives a bit more anyway. Slick exit on landing.

You can’t control children on flights but when you get one kicking the back of th seat, well you wish there was a child free seating area!

Huge queues for security at Budapest airport that stretched to the front doors of the terminal, followed by terrible gate facilities in a warehouse structure in the middle of the runway away from the terminal building. Flight delayed by 40mins but no information shared with passengers who were standing in the queue with no access to facilities or any information about how long the delay would be. Flight itself was (eventually) fine but not encouraged to fly easyjet again from Budapest if it can be avoided.

Staff were helpful and friendly

Flight was delayed over an hour and ended up parked so far from terminal, not the best for a late flight. The new smal airbus was cramped legroom wise, I had hoped for an improvement over 737

Slick boarding. Smooth landing.

Hard seat.

Crew was nice, boarding was quick, flight was smooth and arrived 20 minutes early to our destination. I looked ahead on their site and paid a little extra for XL seats, with those you get speedy boarding and can bring a purse or backpack on top of your one rolly-bag carry on - they make it VERY clear on their site that you are only allowed 1 carry on within very specific size measurements. The XL seats were worth it for the leg room and extra small bag.

No snack, no entertainment, and a charge for water.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed.

The movie options, as well as music and TV options were limited. There were no electrical outlets.

Nice flight ...was comfortable travel ...good food.Thanks

No such things

Good flight, arriving well on time.

The crew was great and made the flight comfortable and easy! They brought drinks as needed, free of charge, movies and headphones were provided, and the flight arrived ahead of schedule in London! A wonderful experience! Would absolutely fly again and was so pleased to find the deal on kayak!!!!

5 hours delay

Food was probably best

1. Both legs of flights delayed 2. Need an update to their entertainment screens 3. Flights were on the hot side

Cabin crew.

Food service painfully slow.

Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment.

Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive.

The time. Ity was very delayed. Almost lost my last connection.

Customer service and efficiency

The delay because of a software glitch

This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

The plane is not comfortable, but the flight is very short. It balances out.

Modern airplane

Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Newer plane for this stretch.

Nothing.

Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again.

The time. Ity was very delayed. Almost lost my last connection.

Beautiful new modern aircraft & plenty of spare seats on the flight. Paid for Economy comfort & it was worth it.

Did not like that you had to pay for drinks & snacks. For someone of Finnair’s standing, you would think they would include it.

The new Airbus A350

Onboard food and drink is quite expensive

The blueberry juice was good!!

Sitting by the bathrooms. There weren’t even pretzels.

Waiting 6 hrs

5 hours delay

3 hour flight without any complimentary beverage or snack. Had to request even a cup of water.

finding the gate only 30 minutes before eprture in long walk for 76year old man glass of soda for $3.50

Flight on time

UAL sucks, as expected.

Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints.

Nothing

Excelent service

I liked all

Smooth flight, good service, seats above average

Food quality has gone down

There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass

most of the crew were polite and helpful

super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

Newer plane for this stretch.

Short, convenient, direct, value for money.

Not comfortable, small plane.

WE got there.

We had purchased tickets with 2 bags at 15 Kg ea. The day before I realized that was under & I called to increase to 23 for one bag & 20 for the other. They initially said Increase would be 90 euro but when I complained that was terrible she lowered to 60. confirming email showed the icrease to 27 for 1 & 21 for the other. Actuals 22.3 & 16 . 3 for the 2nd.

Crew was nice, boarding was quick, flight was smooth and arrived 20 minutes early to our destination. I looked ahead on their site and paid a little extra for XL seats, with those you get speedy boarding and can bring a purse or backpack on top of your one rolly-bag carry on - they make it VERY clear on their site that you are only allowed 1 carry on within very specific size measurements. The XL seats were worth it for the leg room and extra small bag.

No snack, no entertainment, and a charge for water.

Punctuality!!!!

Crew can be a bit annoying

Crew were lovely and the seat space was good, although we were on an exit row which gives a bit more anyway. Slick exit on landing.

You can’t control children on flights but when you get one kicking the back of th seat, well you wish there was a child free seating area!

Far better quality and value than BA, it's OneWorld partner.

It was all good.

Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment.

Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive.

Great service on biz class, comfortable seat, quiet airplane (A350).

I liked it all.

The new Airbus A350

Onboard food and drink is quite expensive