San Antonio hotellit lähellä Casa Navarro State Historic Site

Plussat: Cyn from the front desk and Michael at the concierge desk were fantastic! They helped make my stay amazing!

Miinukset: I thought it was closer to all the restaurants on the Riverwalk.

Plussat: nice "earthy' atmosphere and location love the suite option

Miinukset: very expensive valet parking and no self parking lot poor room service options and other snack options no balconies or windows to open poor ventilation in rooms small pool and hot tub broken

Plussat: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.

Miinukset: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating. The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.

Plussat: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition. The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.

Plussat: very clean, great location, friendly staff,

Plussat: Nothing such to like

Miinukset: I feel it’s over priced and not worth for 100$/ night poor room service and not much options for food

Plussat: Staff was AWESOME

Plussat: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.

Miinukset: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.

Plussat: The staff was very friendly and accommodating!

Miinukset: The fee for parkig at the hotel was ridiculous, $36 per night.

Miinukset: The front desk staff was unprepared and it to over 45 minutes to check in

Plussat: Location and large size rooms

Miinukset: Issues with hot water and terribly slow and incompetent valet

Plussat: The experience was great

Plussat: I didn't have breakfast at the hotel.

Miinukset: The elevator bank isn't really adequate to handle the entirety of the hotel. Especially at checkout time. I waited easily over 5 minutes, having to let several elevators go past because they were already full.

Miinukset: The pool area ... needs a snack bar with drinks...

Plussat: Conveniently centered and amenities.

Miinukset: Phone didnt work, there was a 4" blood stain on the comforter.

Plussat: It was so beautiful. Also liked that it was close to different activities we did.

Plussat: The location was amazing, right across the street from the Alamo and right in the heart of the riverwalk!

Plussat: I think the location is great, clean.

Miinukset: I didn’t like the extra fees for parking..We as the guests are already paying for our stay & 38 bucks a night is unbelievable..45 for valet parking?? Guests should either get free parking....or 5 bucks max..downtown SA at night is dangerous work on that....small pool for such a big hotel that says 35 people max....I counted over 45, that is something I would think the hotel would be in hot water for if something happened, 35 max for a reason, my daughter was almost hit in the face due to over occupancy.

Plussat: Location

Miinukset: Room's price does not meet expectations. I paid for similar price or less on other hotels and in my opinion where much better.

Plussat: Great location on the river walk and close proximity of good food and bars !

Plussat: Richard at the front desk was very professional and helpful. With all the guests he helps, two days later he remembered my name . He is truly an asset to the company.

Plussat: Location was on the riverwalk

Miinukset: Yes. Walls were very thin which made the noise coming from the adjacent room very loud. A/C did not work well. Staff did not seem to care about our concerns

Plussat: Location to Alamo was great. Otherwise in the middle of EXTREME touristy area. San Antonio is so much more than the river walk. I would stay up north by the Pearl next time or south by Blue star art district

Miinukset: Very busy convention type hotel. Parking was a nightmare so valet is pretty much the only option and pricey for multiple nights

Plussat: Listen it was clean and beautiful going in. But Scroll down

Miinukset: I booked my room and got to town around 8pm and supposedly my booking didn’t go thru I was upset trying to get a room last minute Totally unacceptable My credit card wasn’t the issue I don’t know where this went sideways My weekend getaway went horrible

Plussat: Great Service by Check-in Staff and Great Location

Plussat: The breakfast was very good with lots of choices and the kids ate free. That was a plus. Our view of the river was nice to see each day. The location was great for what we wanted to do. Overall our visit was very nice.

Miinukset: I wish the beds were queen size rather than just a double. I didn't like paying $44 for one day of parking. I know this area of San Antonio has limited space for parking, but it could have been more reasonable. The wait time to get the car was long. The pool was nice but small.

Plussat: Breakfast was great. Location right on the river as we requested. Alowed me to go ahead and park even though we arrived earlier than expected.

Miinukset: I have no complaints.

Plussat: Location was excellent

Miinukset: We had to wait 2 hours for vallet to get our car. Not exaggerating...

Plussat: I like the location.

Plussat: River walk access. Balcony overlooking river walk.

Miinukset: Valet parking was a hidden cost. No parking garage. My family spent an extra $100 just for parking.

Plussat: The staff was extremely helpful and friendly.

Miinukset: I can’t think of anything.

Plussat: Loved the view of the riverwalk. Beds were comfortable.

Miinukset: Air conditioning was not working at peak performance and room wasn’t as cool as I prefer.

Plussat: It was downtown. So the location was great.

Miinukset: Took forever to get our car parked with valet. (Felt like we were overlooked or dismissed because our car wasnt as nice). Then once we checked in I asked if we could change our room from a double bed to a king and it took forever to do but she never told us how much it was (price difference was $200 apparently). Also I was promised a receipt/invoice but never did receive one. The room said 65 degrees but I was burning up in that room. The mirrors were dirty. But the hugest disappointment was the joke of a pool, it was maybe 10x10 and barely enough room around the edge for the pool chairs. And that stupid elevator system (took FOREVER).

Plussat: It was conveniently located near a lot of places on the Riverwalk.

Miinukset: N/A

Plussat: Room and breakfast

Miinukset: No one answer on Monday at restaurant downstairs we wanted food service taken to or room.. and I wash clothes today there only was one wash and one dryer and dryer doesn’t work was there since 3am to 6:30 am to wash two small color clothing

Plussat: The staff was very sweet and helpful.

Miinukset: We had issues with hot water, had to take cold showers and then finally they had to shut off the water and they had to move us to another room. We stayed two nights - I thought they would have comp’d at least one night of the stay, but they only took off the valet and $15 each night.

Plussat: Ambience was amazing. The design and comfort of the hotel is amazing. The hotel staff was absolutely amazing

Plussat: It's sheer beauty!! Rooms are spacious and have a tremendous feel. Everyone morning coffee and pastries are waiting for you in the lobby w the perfect blend of music. Valet staff cannot be beat. It's a perfect stay.

Miinukset: Place is amazing. I little bit further walk to major attractions and restaurants and such, BUT it is a fabulous stay.

Plussat: The location and staff were amazing !

Plussat: Staff was awesome, bellman were so helpful! Aaron gave us some wonderful ideas for lunch and new places close to the hotel!! Thank you for a great weekend!!

Plussat: Great on the Riverwalk

Miinukset: It was great.

Plussat: Great location on Houston street. Very nice decor, friendly staff Comfortable bed.

Miinukset: Cleaning of the room was just OK. Room felt a little stuffy. No pool.

Plussat: What a beautiful hotel in a beautiful location

Miinukset: Absolutely nothing bad at all

Plussat: The food at the restaurant was elegant and tasteful.

Miinukset: Mandatory valet with a charge of almost $40 for overnight parking?!?! Not to mention their valet was a joke, took us an HOUR to get our car back after being on a tight schedule. The service from the front desk staff, waitstaff, and valet were AWFUL.

Plussat: large rooms with a lot of amenities friendly, helpful staff

Plussat: Well prepared,fast and was delicious. The waitstaff was friendly and efficient. Good value for the price.

Plussat: Awesome place. Wonderful atmosphere & very relaxing.

Plussat: Beautiful corner room with very tasteful decor. Convenient location. Desk staff were not sll friendly - valets and restaurant staff were amazing - friendly and generous.

Miinukset: Did not know how to get discounted parking in lot next door.Valet was expensive but they were so nice did not matter in the end.

Plussat: The people were nice and helpful. The valet service was quick and very friendly. The staff were really eager to please their customers. I thought the pool was awesome.

Miinukset: I didn’t like the elevator situation or the fact that in the restaurant there weren’t many options to choose from on the menu.

Plussat: great location, great staff, amazing views and room.

Miinukset: bathtub took a long time to fill and they only have valet parking at $40 a night.

Miinukset: Swimming pool very small

Miinukset: The signature drink was horrible. But that is my own taste.

Plussat: The history and the food.

Miinukset: The elevators took too long, the rooms were too small and no balcony’s

Plussat: Staff was very kind and the room was clean and comfortable.

Miinukset: The parking is always an issue; and waiting for elevators but other than that no issues. The remote to the TV wouldn’t work unless you got out of bed every time to get closer. Had to figure the remote out, the battery might have been going dead. It was hard to control than most.

Plussat: Clean, historical, location

Miinukset: NA

Plussat: The architecture, esthetics and location was absolutely beautiful. The staff was also very pleasant.

Miinukset: To start it would courtesy for the valet service to inform you of the fee which by the way the Grand Hyatt offers free free parking passes. Unfortunately the room itself could greatly benefit from some updates. Once in my room which was a good size I was somewhat disgusted with the stains on the dated carpet. The bathroom tub was wonderful however the small hole in the ceiling which was plugged up with what looked like toilet paper was unfortunate. The toilet room itself was slightly worse with no ventilation the smell of urine was gross and it could benefit with a fresh coat of paint.

Plussat: I loved that there was just a small walk to the downtown attractions from the hotel. The front desk clerk was amazing and super sweet! My kids loved the cookies that were kept warm when we checked in.

Plussat: It was close to downtown

Miinukset: We got there , our first time ever staying there . Did valet the parking guy told us it was $30 plus tax for our whole stay & later we were charged $77 .. the pool was nasty it had a pad in it .. our tv was not working .. a total mess .

Miinukset: Valet is quick, Used the side streets to get there, excellent service and check in/out and very nostalgic. No fridge , no problem, I brought my own cooler and they had ice for me