San Antonio hotellit lähellä Institute of Texan Cultures

Plussat: The location and gym were great

Miinukset: Nothing

Plussat: Our room was so very comfortable having everything you could possibly need from an unbrella, robes balcony seating etc.

Miinukset: Front desk men unhelpful and stern on arrival and during our stay but Female on the front desk on the day we left was a delight.

Plussat: The location is really all we liked about this hotel. Very over rated.

Miinukset: The pool was very dirty, the staff was not helpful, the room was small, very bland for the price.

Plussat: First class hotel worth every penny. Fabulous staff in every area, comfortable room, bed and pillows and great spa. I have stayed here several times and have yet to have a negative experience. I highly recommend staying here.

Miinukset: Nothing I did not like

Plussat: Everything

Plussat: Great quaint boutique like hotel right on the river. Great view, workout room, pool and amenities. Loved it!

Miinukset: I had only one day

Plussat: Appearance, it was beautiful! Customer service was outstanding! In room breakfast was prompt, delicious and beautifully served

Miinukset: We loved everything about this hotel. Would go back again and again.

Plussat: Everyone was very accommodating

Miinukset: Parking was a bit difficult

Plussat: This place was amazing! Simply the best! The staff, everyone of them make you feel welcomed!

Miinukset: Nothing at all!

Plussat: Great spa and staff. Wonderful rooftop pool. The restaurant was exquisite, Orsa. Nice jacuzzi tub. One of my best stays. The perks was much appreciated.

Miinukset: Pillows a little too soft. A few large size bathrobes, like 3X. Access to a computer, like a business center. More locations in other cities.

Plussat: The entire staff was friendly and eager to help. The decor in the room and lobby was very tasteful. The smell of the lobby was extremely appealing. This hotel was one of the nicest hotels that my wife and I had the pleasure of visiting.

Plussat: Everything

Miinukset: The internet was out of service when we were there in the middle of a long weekend. Poor plannings

Plussat: Fantastic service, and well-appointed all-suite hotel. The hotel exceeded expectations, and was truly a great value.

Miinukset: An included breakfast would have been great, but I knew this was not included when I booked, so it doesn't diminish my opinion whatsoever.

Miinukset: I thought it was closer to all the restaurants on the Riverwalk.

Plussat: nice "earthy' atmosphere and location love the suite option

Miinukset: very expensive valet parking and no self parking lot poor room service options and other snack options no balconies or windows to open poor ventilation in rooms small pool and hot tub broken

Plussat: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.

Miinukset: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating. The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.

Plussat: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition. The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.

Plussat: very clean, great location, friendly staff,

Plussat: Nothing such to like

Miinukset: I feel it’s over priced and not worth for 100$/ night poor room service and not much options for food

Plussat: Staff was AWESOME

Plussat: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.

Miinukset: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.

Plussat: The staff was very friendly and accommodating!

Miinukset: The fee for parkig at the hotel was ridiculous, $36 per night.

Miinukset: The front desk staff was unprepared and it to over 45 minutes to check in

Plussat: Location and large size rooms

Miinukset: Issues with hot water and terribly slow and incompetent valet

Plussat: Location

Miinukset: Air conditioner was broke. Had 2 people come to fix it and still was 75 degrees in the room. Was not offered a different room

Plussat: Great location, convenient to everything.

Plussat: The bed was very comfortable. The best was the location. It's close to the mall, Ripley's, The Alamo.

Plussat: Did not like that a price fixed breakfast was the only option. Would have preferred an a la carte menu be made available. 20 for breakfast is just too pricey!!!

Miinukset: Fixed price breakfast and lunch !!!!!! An a la carte breakfast and lunch menu, please.

Plussat: The location is just perfect.

Miinukset: No. I will definitely stay here again.

Plussat: Everything !!! The people that work here, clean and affordable

Miinukset: No complaints

Plussat: Hotel was beautiful and very well kept. The staff was excellent, very polite and helpful

Miinukset: The room was very nice but small. Since we did not spend a lot of time in our room it was not really a issue

Plussat: Location was perfect for what my Wife and I wanted to see and do near San Antonio Riverwalk.

Plussat: Location Cleanliness Accommodating Friendly

Miinukset: Cost for parking

Plussat: Location and the rooms are fabulous.

Miinukset: It's ridiculous to charge people $4 dollars for a candy bar, just because you can. I mean, c'mon.

Plussat: Terrible.

Miinukset: Tv channels didn't work. No cell service in my room. No WiFi in the room either. Staff at front desk went out of his way to be more than incredibly rude when I had pre paid for 4 nights but left after 2 nights just to get out of there.

Plussat: Quick check in, valet parking service, very quick

Plussat: Location was excellent

Miinukset: We had to wait 2 hours for vallet to get our car. Not exaggerating...

Plussat: River walk access. Balcony overlooking river walk.

Miinukset: Valet parking was a hidden cost. No parking garage. My family spent an extra $100 just for parking.

Plussat: Location was Great. Accomodations were very good.

Miinukset: The furnishings were not what we expected in a 4 Stars hotel bath. And the idea of charging for the little things says cheap not luxury. The little things should always be included in a luxury hotel as complementary

Plussat: Well, I liked it pretty good, I guess. That big 'ol pitcher winda' was cool. An the room had hot an col' runnin' water, and one of those new fangled ' water closets ', all shiny an white. The feather bed was right comfortable, and they even had a tv.

Plussat: the location is exceptional. close walking distance to dining and entertainment. easily walk down the river and enjoy the scenery. very classy accommodations. Restaurant food was exceptional!!! ALL of the staff were so pleasant, from the bell hop, reception to the restaurant waiters. All so eager to assist and make your stay exceptional. JUST LOVED EVERY MOMENT WE WERE THERE.

Miinukset: NO PARKING, but that's San Antonio.

Plussat: Very nice.

Miinukset: The bed was a bit uncomfortable.

Plussat: It was great

Plussat: Nothing

Miinukset: Service

Miinukset: A lot of noise at night, they don't let me sleep, the towels look like sandpaper that tore my skin, the dirty bathroom with mold and abundant dust on the banks, lack of hot water, I had to wait 8 minutes for the water to get warm, líes offer.

Miinukset: We found the bed to be too soft. It appeared to have a "swell" in the middle.

Plussat: I really like the location.

Miinukset: My balcony view facing the water tank.

Plussat: Very comfortable room, courteous staff, great food!

Miinukset: That I didn’t ask for a view of the river walk.

Plussat: Convenient location

Miinukset: It was a little pricey for the size of the room.

Plussat: Overall quality and most important friendliness of All the staff.

Miinukset: N/A

Plussat: The facility was wonderful. The parking garage felt very safe, and the staff was kind and helpful.

Plussat: Beautiful place and location. Lovely room and amenities. Anything i needed was provided. Close to Riverwalk and shops. Relaximg and quiet rooms

Miinukset: Parking expensive

Plussat: Location

Miinukset: Yes, there was hair in the restroom on the toilet. The neighbors kept me up until 5 am with loud music and fighting even after security told them to lower the music. They were in hallway fighting at 4am.

Plussat: Very convenient and clean

Miinukset: Smell of the room

Plussat: location, staff, cleanliness, up to date amenities

Miinukset: The hotel charged my credit card $150 when I checked in for incidentals, and three days after checkout, they still have not issued a credit.

Plussat: quiet and comfortable

Miinukset: no

Plussat: Great staff, clean and suited our needs.

Plussat: Location

Plussat: Great location but I would stay somewhere else

Miinukset: The room was not as nice as others on the Riverwalk in same price range. Biggest complaint was the maid banging on door at 9am even though we had the sign up. She returned at 10:15 showing us her phone saying the room HAD to be clean at 10:30 so go now.

Plussat: Very quiet room, quiet floor, very easy to get to, everything in working order, absolutely no problems or surprises

Miinukset: No