San Antonio hotellit lähellä Institute of Texan Cultures

Miinukset: Only valet parking. Inconvenient for us

Plussat: Location

Miinukset: Elevator use was impossible, walked down stairs from 15th floor with luggage.

Plussat: My room was very nice and had everything I needed for the week. I had a fully size fridge, microwave two desks and a separate room. It was nice to walk outside the hotel and be directly on the Riverwalk with great restaurants like Macy's, Ritas on the River and Iron Cactus just a few steps away. In the evening the hotel offers three free adult beverages with "snacks" but it could easily be a meal. We had chicken strips, salad, pasta and a baked potato available most evenings. The Air Force sends me here for training once a year and I look forward to staying at the Drury Plaza.,

Miinukset: My dresser was difficult to close, but it didn't bother me enough to report it until I checked out. No other complaints at all.

Plussat: Excellent hotel near the heart of the riverwalk.

Plussat: Great breakfast, lovely bathroom, comfortable beds.

Miinukset: Very slow elevators. Unfortunately we were leaving the same time a large group from a convention was checking out and the 3 elevators could not keep up with the demand.

Plussat: Enjoyed the kickback and proximity to riverwalk.

Miinukset: they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?

Plussat: I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend.

Miinukset: Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)

Plussat: If you want a little history stay, this place is it. This place is great old school hotel with the oldest bar in town. Has a nice pool and inner garden to chill. Nice helpful staff Rooms were clean and large. The shower could have stronger flow and pool service coming around a bit (there is a phone to place order) but that is not a big deal. Location is perfect - Riverwalk starts right here and Alamo is a cross the street

Miinukset: Can't open windows in the room (the old bulding) Shower has weak water flow

Plussat: Location is excellent

Miinukset: Beds are quite narrow. Air conditioning went out one night. Thankfully, it was repaired the next day.

Plussat: Historical, legendary hotel - also comfortably contemporary ... Plus, the staff at the front desk was polished and helpful. They made us feel they were serious about our enjoyment of the hotel.

Miinukset: Would have liked to have stayed another day to enjoy more of the amenities, such as the Menger Bar and its TR Rough Riders connection. Note: You really need a "none of the above" category for the second question on who was in your party -- none of those definitions fit. This was frustrating and I almost didn't write this review, but decided to submit it by checking "group of friends" even though it's wholly inadequate to describe my party, which was me, my sister, and mother, and my sister's boyfriend.

Plussat: The historic portion of the hotel is beautiful! Rooms are small,full size bed... but very nice and very clean.

Miinukset: I would like to suggest that better quality sheets be used on the bed... sheets were way to big, so they tangled up at your feet. The beds are not the most comfortable to begin with and the sheets only made it worse.

Plussat: The hotel's location can't be beat: a block away from the Alamo, a couple blocks away from the convention center, and right next to a shopping mall with a wide variety of restaurants and stores. The staff was very friendly.

Miinukset: The room worked for what I needed, but it could have been better. The bathroom was small and was, for some reason, built 6-8 inches higher than the rest of the room. You could hear everything through the walls.

Plussat: San Antonio's 1859 hotel was all it promised. Perfect central location next to the Alamo, and the Menger Hotel itself is rich in history, generously displayed throughout the building. The room itself was just fine, but I am interested mostly in the ambience outside the room (so long as the beds, showers and such are good). We will return. One note of special interest: the maid was a great source of info; cheerful and helpful!

Miinukset: The view from the window? - a wall! Next time we will ask for a courtyard or other external, interesting view. Otherwise, all was well.

Plussat: The Menger is very historic and literally right across the street from the Alamo. There are lots of things to do that are within easy walking distance that give you the San Antonio experience. The historic nature alone is worth the stay.

Miinukset: We didn't get a room in the old, original, historic section. Our room was outdated and in need of renovation.

Plussat: We liked the location so much!! Just besides the Alamo, and the hotel is nicely preserved!!

Miinukset: You can see the age of the hotel in the rooms! The bathroom was extremely small but usefull. The valet it's on the expensive side!!

Plussat: Beautiful hotel with charm and character. So close to everything and convenient for someone on foot/ for public transport/ for tours. Great pool. People working there were very nice - allowed late check out at 1:00pm.

Miinukset: A bit noisy at night - one night it was loud drunk tourists, once it was random construction at restaurant in mall next door, & once the fire alarms went off. I don't think it's the hotel's fault though.

Miinukset: Ordered breakfast off the restaurant menu. It was high priced and the portion size was small. 1 breakfast taco with sides was $16!

Plussat: I like the over all feel for the hotel.

Miinukset: The size of the room. But looked at the other rooms and i guess for a bit more you gst more space.

Plussat: I stay here often and I have tried other places it's so luxurious for the money and the location is in the middle of everything!

Miinukset: I got an upgrade to another room and it was awesome there on out

Miinukset: No free wifi

Plussat: Loved the view and the costumer service! Had a great time! The rooms were clean and quiet!

Miinukset: The beds are horrible! Shame on you Hilton. I get that running a full service hotel downtown may be expensive but don’t cut on mattress quality.

Plussat: Staff, service, room, and the hospitality was awesome.

Plussat: Great location, very nice and clean. Great customer service.

Miinukset: No parking

Plussat: We stayed river side and enjoyed the balcony view and relaxation. All employees were extremely kind and considerate! Thanks for a wonderful stay.

Miinukset: Parking was too expensive.

Miinukset: Seemed to have difficulty getting auto from valet parking. Took 50 minutes one time.

Plussat: Love the location and the facility. It was very clean and very comfortable and we had a blast. It's near every type of food you can think of!

Miinukset: Parking is terrible. Traffic does not allow you to easily park and you have to park on the 7th floor or above. That costs $29 a day! If you want Valet, it's $42 a day. Absolute headache.

Miinukset: The construction limited the entrance to a single, slow, temporary, small elevator to the check-in counter on the second story. Hotel services were limited to a makeshift bar and restaurant.

Plussat: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.

Miinukset: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.

Plussat: I liked the friendliness of the staff, the attentiveness of the staff always willing to help. Hilda the housekeeper kept the room cleanliness very well and orderly. I am happy with my experience. It was a great location right on the river walk.

Plussat: Staff was unprofessional. Check in was at 3, we got there at 7 and the room still wasnt ready. While we waited for 45 minutes we had to get dressed in the public restroom and my girlfriend had to straighten her hair in the hallway because there was no outlets in the restroom. After we finally got our room we had to rush to the spurs gsme that we had planned and ended up missing the first quarter all because of the staff at the hotel. We decided to switch hotels the next day. Other than that the hotel was really nice looking.

Plussat: Everything was great. The staff are all amazing and go above and beyond to make your stay even better. I will definitely be coming back. The only thing that was annoying was how exspensive the things were in your room mini bar.

Plussat: Location was great

Miinukset: Kind of dark interior needs brightening.

Plussat: All the staff we encountered were courteous and helpful from the valet to the manager. Keep up the great service

Plussat: Bed was comfortable

Miinukset: Bed corners are very dangerous, I end up with bruises because bed woods expand from mattress and you can hit your legs easily unless you are very careful. I had the opportunity to talk to other guests and they complain about the same dangerous corners. Bathroom have to many gabs on counter and your personal products can fall while cleaning is happening and you will never find them. If your leave something you have to go to a website to file lost and found. That is very far from what is the main reason of hotels, customer service...... Very poor in that part. Most rooms the city view is the windows of the next building.

Plussat: large rooms with a lot of amenities friendly, helpful staff

Plussat: The location, the staff, the great breakfast, and comfy room

Miinukset: Nothing

Plussat: The staff and the place are great !

Plussat: We really appreciated the location of the hotel, it was really convenient in that sense, it was within walking distance to many attractions and restaurants. The staff was also really friendly.

Miinukset: Almost everything was perfect, but it would have been nice to have a mini fridge in the room to store our own food and drinks. Also one of our beds was squeaky and that made it uncomfortable to sleep on so better beds would have been nice.

Plussat: The hotel has a great location on the riverwalk in a quieter area next to the mall. The room we had (handicap) was very large, and the bed was comfortable. The lobby was nice, there was a starbucks in the lobby, and the food at the bar and restaurant were good.

Miinukset: This was one of the biggest hotel disappointment I've had in the past. year. I traveled over 200 days in the past year and stayed at quite a few different hotels, so I don't say this lightly. When we first walked into the room (905 handicapped) the bathroom stood out as an eyesore. It was at least 5-10 years past when it should have been renovated. The grout was multiple different colors that made it look like it could be moldy, the wallpaper was peeling from the walls, and there was a general lack of craftmanship in the way it was constructed. The final straw was when I went to take a shower, and the shower head connection was leaking and spraying water in all directions. It wasn't just a loose connection, because I was unable to stop the leak. This is something a guest should never have to deal with at a chain like the Marriott. I asked the front desk to be transferred, but because it was a busy time the only available room was the room below us (805). This bathroom was in slightly better condition, although there were a few cracked and chipped tiles. Although the shower head worked, it was a very low end and cheap looking model. The bigger problem was when my wife tried to take a shower the first night, she was unable to maintain a constant water temperature. It would alternate between cold and very hot. She showed me how red her feet were, and I can only imagine what sort of a problem this could pose to an elderly or handicapped person. The other problem was the terrible tv reception while we were trying to watch the sugar bowl in our room. It would constantly blur or pause, making it nearly impossible to watch the game. Fortunately or unfortunately, the reception on the large tv's at the bar was fine. In summary, this is not the type of property I would expect for a Marriott. For the time around the new year the value wasn't bad (just under 200) however I would have preferred to spend 50% more on a room that looked like it had been renovated in the past 10-20 years. In the past year the only time I have experienced bathrooms in this sort of condition were in $50 rooms in towns with less than 5000 people. Buyer beware.

Plussat: Awesome location, walking distance to most of San Antonio's sights. Super clean hotel with great amenities and a helpful staff.