San Antonio hotellit lähellä Mexican Cultural Institute

Plussat: Very well kept and clean. Staff was wonderful

Miinukset: Nothin

Plussat: The location.

Miinukset: The room was very cramp. The restroom door was hard to open and close. The dresser doors in the room would not stay shut. We were accused of smoking in the room. We do not smoke! It was a very noisy hotel. Many homeless people at the entrance always.

Plussat: They room was beautiful I appreciated the hard wood floor! No carpet to walk on.

Miinukset: Our room could have used an arm chair to make it more comfy. The breakfast was minimal. Muffins, oatmeal, and yogurt.

Plussat: The staff was friendly, and welcoming. And the location was the best in the city in my opinion. You are steps away from the Alamo. The bed were comfy. And the culture and history of the place is amazing too. You can’t beat it.

Miinukset: I loved it, there was nothing I didn’t like.

Plussat: location, staff, and facility,

Miinukset: n/a

Plussat: We are moving from coast to coast during the COVID 19 crisis. The Gibbs Hotel (across from the Alamo) was not just open, they were extremely welcoming and caring within the necessary restrictions. We had the most beautiful room ever overlooking the Alamo. Although beautiful San Antonio was closed during the pandemic, we will not forget our stay at the Gibbs. It makes things so much better when everyone is worried and stressed to have a place where they not only remember their history, they preserve their beautiful hotel with all the modern amenities. This is a 5* property with 5* staff.

Miinukset: As a downtown hotel, they have parking in a city lot which is certainly going to be very busy and crowded in normal tourist times in downtown San Antonio.

Plussat: It was nice

Miinukset: The parking was very bad.

Plussat: location is good

Miinukset: the guy on the reception lie to me about parking i think he have a deal whit some street people because i see him telling personal information to street people look like trai to robe them he over charge me i was going to pay 74 he charged me 106

Plussat: The location was amazing, the authenticity of the facility was wonderful. Staff was very attentive and accommodating. Comfortable room.

Miinukset: There were a few stains on the bedding. However housekeeping was prompt with clean bedding.

Plussat: Not your standard chain hotel where every room is the same as in the last city. Nice to have wood floors, a view of the Alamo, very well located, and a very good breakfast. A welcome surprise. Will be back.

Plussat: The location was beautiful. With a nice view of downtown San Antonio.

Miinukset: Didn't have a mini fridge.

Plussat: The hotel was very clean. No hidden problems. Courteous and did their best to to take care of our childrens wishes. Made texas style waffles for the kids. All three kids were happy.

Miinukset: The free water for the coffee was missing. I mentioned that, and they promptly gave me fresh water, and an apology.

Plussat: Staff was friendly.

Miinukset: No bath tubs...showers only. Bugs everywhere. Elevators were extremely slow. Restaurant was sub par. Beds were cheap.

Plussat: Fantastic service, and well-appointed all-suite hotel. The hotel exceeded expectations, and was truly a great value.

Miinukset: An included breakfast would have been great, but I knew this was not included when I booked, so it doesn't diminish my opinion whatsoever.

Miinukset: I thought it was closer to all the restaurants on the Riverwalk.

Plussat: nice "earthy' atmosphere and location love the suite option

Miinukset: very expensive valet parking and no self parking lot poor room service options and other snack options no balconies or windows to open poor ventilation in rooms small pool and hot tub broken

Plussat: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.

Miinukset: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating. The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.

Plussat: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition. The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.

Plussat: very clean, great location, friendly staff,

Plussat: Nothing such to like

Miinukset: I feel it’s over priced and not worth for 100$/ night poor room service and not much options for food

Plussat: Staff was AWESOME

Plussat: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.

Miinukset: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.

Plussat: The staff was very friendly and accommodating!

Miinukset: The fee for parkig at the hotel was ridiculous, $36 per night.

Miinukset: The front desk staff was unprepared and it to over 45 minutes to check in

Plussat: Location and large size rooms

Miinukset: Issues with hot water and terribly slow and incompetent valet

Plussat: Bed was an awesome size. The bed was very very comfortable. I LOVE the pillows. I wanted to steal one. ha ha

Plussat: Location

Miinukset: Air conditioner was broke. Had 2 people come to fix it and still was 75 degrees in the room. Was not offered a different room

Miinukset: We asked AJ very nicely to take the next elevator, since the COVID-19 stuff is going on, and he rolled his eyes at us and said “unbelievable”. we did not want to put him or ourselves in danger and he was very unprofessional about it.

Plussat: Good location, nice Riverwalk access.

Miinukset: Beware when booking that your room doesn't face the noisy atrium. Ours was just above the mezzanine, RIGHT ABOVE, where breakfast events for 150 took place. Our final night there was a very loud, very bad band. Key access in elevators was a hassle.

Plussat: The staff was excellent. Everyone we encountered was friendly and helpful. The breakfast was excellent with a great variety of choices.

Plussat: Hotel was beautiful and very well kept. The staff was excellent, very polite and helpful

Miinukset: The room was very nice but small. Since we did not spend a lot of time in our room it was not really a issue

Plussat: The ONLY good thing about this hotel was the location & that's ALL!!

Miinukset: My husband & I usually stay at the Drury Plaza which we never have any issues staying at that hotel but unfortunately, we chose to do something different & stayed at the Hyatt which was the worst experience EVER! We have never dealt with so much disrespect from the staff; managers & security. The first night we stayed there the room was extremely hot around 80 degrees & we thought it would cool down but it never did, they sent maintenance & the problem was still not fixed, then next day they moved us to another room & the toilet didn't work. Our vacation was a total nightmare! This hotel service doesn't even deserve a 1 but there is nothing less I can put for their poor service & staff!! BEWARE BEFORE YOU STAY HERE!!!!!

Plussat: Location was perfect for what my Wife and I wanted to see and do near San Antonio Riverwalk.

Plussat: Location Cleanliness Accommodating Friendly

Miinukset: Cost for parking

Plussat: Location and the rooms are fabulous.

Miinukset: It's ridiculous to charge people $4 dollars for a candy bar, just because you can. I mean, c'mon.

Plussat: Terrible.

Miinukset: Tv channels didn't work. No cell service in my room. No WiFi in the room either. Staff at front desk went out of his way to be more than incredibly rude when I had pre paid for 4 nights but left after 2 nights just to get out of there.

Plussat: Quick check in, valet parking service, very quick

Plussat: The location the views room service valet

Miinukset: Rooms were kinda small fridge was small

Plussat: Location

Miinukset: Motion sensor light in the bathroom did not read when taking a shower so light turned off while I was showering. Small lobby area. Able to hear outside noise.

Plussat: Lots of good things. Location right on the Riverwalk. Balcony overlooked River walk. Really nice accommodations. But the best by far was the customer service. Every employee we crossed paths with was very friendly and helpful.

Miinukset: Like all large downtown location they charge for parking was steep. Came to $47 per night. Great valet service however. You texted your ticket number and you were notified when your car was ready for pickup.

Plussat: Great stay right on River Walk. Nice pool and rooms are big and clean. My bedside light and reading light didn't work, but that's my only complaint!

Miinukset: See above

Plussat: Location to Riverwalk.

Miinukset: Expensive parking ($45/night)!

Plussat: Location was right next to river walk

Miinukset: None

Miinukset: I was no told that the car PARKING was 45.00 ? night!!!! That added to the hotel price- to much For the hotel Price!!! will not do it again!

Plussat: Location

Plussat: Location and accessibility to attractions.

Miinukset: Parking

Plussat: Staff

Miinukset: All good,except parking

Plussat: hotels very conveniently located on the Riverwalk close to all attractions

Miinukset: room in the early morning was a little noisy there was some sort of pump making a loud noise near our room

Plussat: Amazing location! Clean and friendly service. My family of 4 was able to get everywhere we wanted within a short walk or ride. Breakfast was included from the downstairs restaurant upon request and we had the most amazing waiters and waitresses that made each morning wonderful. Would highly recommend to anyone wanting a family vacation on the Riverwalk!

Miinukset: Middle dresser drawer would not stay closed. I had to put folded paper in the side to keep it closed. I told the front desk about it but it was not fixed. Hopefully they will take care of it before the next guest checks in that room. :)

Plussat: Close to the RiverWalk and other activities.

Miinukset: There was nothing to dislike.

Plussat: Location, lots to do, very nice and beautiful and lots to explore and see within the hotel and around it was close to everything

Miinukset: Nothing i loved kt

Plussat: Beautiful historic hotel within walking distance to the Alamo and river walk. Outdoor area with well kept garden and fountain. Comfortable seating in the lobby to visit with friends.

Miinukset: Stayed in the old part of the hotel where rooms are small but beautifully decorated. Walls are “thin” so you might hear your neighbor next door!

Plussat: Service and Room

Miinukset: Not have vending machines. No way to get anything to drink after 11: o’clock pm .

Miinukset: The ghost on the 4th floor stole $5 then replaced it on the bed

Plussat: Location was first class right in the action of San Antonio.

Miinukset: Thought breakfast could have been a bit better for the price

Plussat: The historical relevance of the hotel. The hotel is definitely an old structure with the charm of squeaking floor boards and the convenience of modern amenities . We will stay again in the future.

Miinukset: Being an older hotel, the ac & heating did not work well. We had to request a floor fan for coolness at night

Plussat: The location in unbeatable. The Hotel is beautiful. Love the palm court with the fountain and rockers. The sitting areas around the hotel make it very easy to host many types of conversations and meetings as needed. We even took roomservice hamburgers late one evening. Good service.

Miinukset: The Wifi was inadequate.

Plussat: Historically amazing

Miinukset: Litte warm in room ac wasn't working properly & loud neighbors

Plussat: We liked the historical value of the hotel

Miinukset: This hotel is very loud. You hear every other guest in hallways and next to you

Plussat: Very nice and location is great . Coffee at breakfast is the best I have ever had!

Miinukset: No