San Antonio hotellit Harlandale

Plussat: Great hotel and friendly staff

Miinukset: N/A

Plussat: Location

Miinukset: Great relaxing place

Plussat: Very clean rooms, Hotel staff were very friendly. Decent area of town with plenty of restaurant options.

Miinukset: Did not keep the snacks/beverages stocked. Would have been nice to have bottled water on-hand.

Plussat: Location

Miinukset: Unable to get room service

Plussat: Location near shopping and dining

Miinukset: N/A

Plussat: The breakfast was great!

Plussat: Staff was great! It wwould have ben better if the pool was open but i get darn covid! Overall good experience

Miinukset: I am not a fan of cold breakfast! Really wish the hot breakfast was available.

Plussat: Great service and great rooms

Miinukset: I like shower

Plussat: Super clean. Right off the highway. Fast check in. Would stay here again

Plussat: Nothing the overnight lady was so rude

Plussat: Reasonable good location to mall, stores, restaurants and freeway. Ample free parking.

Miinukset: Bed sheets dirty, NO HOT WATER! Was moved to another room again bed sheet dirty, had difficulty getting internet connection, no soap to wash hands in second room. Way below my standard.

Plussat: the front desk help was AWESOME..helped to assure me (due to COVID19) that rooms were extra clean and even provided disinfectant if i needed to reassure me. Wifi was such a help for work as well.

Plussat: Nice, clean, big rooms, quiet, good breakfast. Just a very nice Hotel.

Miinukset: No hook on bathroom door for makeup bag. Finding channels on tv was hard. numbers didn't match. It was kind of strange. water pressure was awful. like to have never got soap out of my hair and it didn't get hot. just luke warm.

Plussat: The hotel rooms were very clean and the hotel was quiet. I was able to get much needed rest.

Miinukset: No

Plussat: We travel from Canada to the Yucatan with our dogs and this place is by far the best for anyone travelling with their pet.. made sure we had ground floor and they have an outdoor dog run that they even supply poo bags for.. the staff is very friendly, you would swear they were Canadian!! Lol. Definitely the place to go if u have a pet and price was very affordable..

Miinukset: It was in all a very good experience

Plussat: I love the bed

Miinukset: There was nothing I dislike

Plussat: The whole area was clean and hallways quiet

Miinukset: I did not like the fact that they charged my card for incidentals and have not returned my money. I called them and they told me 3 to 5 business days for the money to go back into my account. It has been 8 days and no refund.

Plussat: The location was excellent, and the staff was quite helpful.

Miinukset: The business center and fitness center were not in that great of shape.

Plussat: Not sure Nothing comes to mind Very poor

Miinukset: Staff was very rude when we tried to extend our stay. The room smelled and though the cleaning lady sprayed the room, it still smelled and the bed and sheets smelled.

Plussat: The full breakfast was great, not just continental foods. The location was excellent, near everything that one could ask for! The facilty was clean and the staff practiced all methods that made us feel safe during this COVID-19 period!

Miinukset: The facility didn't accept the bank card that I used to hold the reservation which forced me to use a credit card that I didn't plan on using to avoid an ATM fee for cash. Also, there was no elevator service to the second floor. This could be a problem for a handicapped person if there was no more availability on the 1st floor.

Plussat: Nothing

Miinukset: Several times I was offended by staff and their staff it was not completely clean. I will never recommend this place again.

Plussat: Courteous staff very helpful

Miinukset: None

Plussat: Nice people.. Really clean. good breakfast. Would definitely go back

Miinukset: Thin walls were a bit noisy when you have drunks next door.. That however is the nature of the beast..

Plussat: Nice front desk clerk, breakfast was ok, beds were comfortable. You can walk to Carl's jr and movies, if you have protection. We lived thru the night.

Miinukset: We used our own blankets because the hotels had stains. We did not use the shower because there was black hair all over it. This hotel is old, right on the freeway. Loud thumping music in the back of the hotel. Bad area overall area.

Plussat: The ladies were nice...

Miinukset: The whole hotel experience besides the kind ladies were horrible. I had spiders in the rooms, no fridges, no microwaves, tub leaking, no bed skirts in one of the rooms, had to have the top sheets replaced, spotted with what looked like BLOOD! Rooms smelled so old and molded. I should have taken pictures. I was just too out done for what they charged. THE PICTURES they put on the webpages DO NOT SHOW THE TRUE IMAGE OF THE HOTEL!!!! The hotel room door would not lock from the inside. We had two rooms and I paid over $640 for both. I should have followed my first mind and paid the add'l $50 and stayed downtown! LESSON LEARNED THE HARD WAY!

Plussat: Clean rooms comfortable beds and pillows. No roaches.

Miinukset: Tv only like 5 stations worked everything else was unavailable. Toilet was not flushing would drain real slow. Wrong side of the city to many people slamming doors walking around at all hours smoking weed. Also employees such as maintenance, front desk, manager or owner wasnt wearing mask at the height of the covid pandemic yet were asking everyone else to wear mask that wasnt really enforced.

Plussat: The second room was cleaner, had a refrigerator and bed was very comfortable

Miinukset: The first room didn't have a refrigerator, the toilet wasn't clean

Plussat: No breakfast this hotel was a disappointment i want money back smh

Miinukset: Drug dealers trashy people and an even trashier hotel

Plussat: Nothing. I booked for two days, I left after the first night. It was too late to look for a new hotel to stay. We left the following morning as soon as possible.

Miinukset: Everything. STAY AWAY FROM THIS HOTEL.... It was discusting, the room was filled with roches, and it smelled like it the room had been flooded and was not properly dried. The A/C was not working properly, the mattress was uncomfortable, sheets were dirty.

Plussat: Not too much

Miinukset: No counter clerks wear mask No social distancing Just not pleasant

Plussat: Nothing, location was bad, breakfast was bad, room smell weird

Plussat: Very clean comfortable

Miinukset: Nothing

Plussat: Clean quite area

Miinukset: No

Plussat: Very clean

Miinukset: The morning lobby staff was rude. No friendly at all. I had questions and none were answered. I'm very disappointed, I have had great experiences at other La Quintas, but not this one.

Miinukset: By far the wrost place, worst customer service, stupidist receptionist whose knowledge stems from the stupid manager. Horrible experience and if I cannot find any place to stay in San Antonio again, I would rather sleep in my car.

Plussat: Nothing place was disgusting.

Miinukset: Everything was horrible un this room. The rooms were gross and dirty.the room was hot no ac working. The TV didn't work had to call the manager to make repairs.

Plussat: The staff was outstanding very clean

Plussat: Bed was soft

Miinukset: The floors need more mopping