San Antonio hotellit Near East Side

Plussat: Although I did not use the pool or exercise room, I can confidently say everything else was excellent! Staff, room, breakfast...all great!

Miinukset: None

Plussat: The location was great. We enjoyed the shuttle rides to river center. The room was comfortable and the breakfast was nice.

Miinukset: Nothing

Plussat: Location, staff, breakfast.

Miinukset: Noise from street.

Plussat: Bed

Miinukset: Pool to small

Plussat: the big room, good breakfast, polite and responsible staff

Miinukset: the design of bathroom's ground is not reasonable, water may flow to the corridor. But it is fine if you are very careful when you take a shower.

Plussat: Clean.Friendly front desk.Great free shuttle service downtown.Nice breakfast.

Miinukset: Nothing

Plussat: Nothing

Miinukset: Everything. I didn't enjoy my stay AT ALL. Very sketchy location and things were falling off the walls and broken I was scared to sleep at night. There was sketchy people hanging around. I would recommend to anyone

Plussat: The bed was super comfy but the shower had great pressure massage type and I was able to relax even more

Miinukset: Smelly towels- extremely grossed and disappointed T at this

Plussat: Bed

Miinukset: N/a

Plussat: Shuttle to downtown was convenient. Breakfast was good.

Plussat: Very clean, great breakfast, nice bed, internet fast.

Miinukset: Wouldn't change a thing

Plussat: The breakfast was good

Miinukset: Everything was nice but one elevator is little scary

Plussat: The rooms were clean and tidy

Miinukset: The rooms were not soundproofed and there is no mention of the trains that pass close by throughout the night alongside it being on a very noisy street. I would have thought that families with children would be placed at the back of the building and not on the main road.

Plussat: The staff was extremely helpful. They went above and beyond to make my stay comfortable. Front desk, maintenance, housekeeping, were always welcoming and pleasant. Breakfast was delicous. The gentleman assisting with breakfast was informative and made certain there was always plenty to eat.

Plussat: location

Miinukset: room was ok

Plussat: The big spacious room and Really Comfortable Beds!!! Best room ever!!!

Miinukset: Breakfast could have better choices.

Plussat: The front desk staff were very helpful and fast.

Miinukset: When I pulled into the lot, there was a homeless lady sitting right outside. Then, I went to lay down and found multiple hairs on my pillow. I know some things you can't help, but those were a couple of negative experiences I had.

Plussat: Clean and friendly staff

Plussat: Room was comfortable. Location proximity to downtown was good.

Miinukset: Location neighborhood not desirable.

Plussat: Great place!

Miinukset: The location could be better a lot of homeless people around and stuff

Miinukset: Didn’t realize it was in a bad part of town.

Plussat: The hotel is a little older, but it was very clean and nicely maintained. The staff were so AMAZING and helpful! My door lock went out at 9:30 at night and they came up and fixed it immediately!!! The free breakfast was plentiful and delicious!

Miinukset: The pool area wasn't great and the smoking section outside was right next to it.

Plussat: Pool was clean and enjoyed swimming and breakfast was delicious.

Plussat: Location great and perfect conditions and very very clean.

Miinukset: N/A

Plussat: Location ideal

Plussat: Bed was very comfortable room was clean. No bad smell

Miinukset: No breakfast provided

Plussat: Comfy bed, great location

Miinukset: Staff didn't really seem that personable at all

Plussat: Everything was convenient

Miinukset: N/A

Plussat: It's location.

Miinukset: Having spent a night in this same hotel approximately three months ago, a night which was more than satisfactory, I was thus astounded to be met with such poor service and poor room quality in my most recent stay. I will not stay here again.

Plussat: The location

Miinukset: They overcharge me by $50

Plussat: The guy at reception was amazing. Very friendly and chatty.

Plussat: The restroom seemed renovated.

Miinukset: It smelled humid & wet inside the room. We opened the window & turned on the air but the smell wouldn’t go away.

Plussat: This hotel was very close to the downtown and the most important attractions as The Alamo and River Walk

Miinukset: The bathroom. It was no door between room and bathroom and It had a tube inside the room.

Plussat: The location was great and the room was clean.

Miinukset: I wish they offered breakfast! Love the breakfast you get at a hotel. Also the parking lot was very tiny. So tiny that when we came back from our date we had nowhere to park. Luckily the hotel across the street had some cars parked along the shoulder and their valet said it was okay if we parked there. But we still worried about being towed.

Plussat: Very nice room love the jacuzzi tub walking distance very good to river walk

Plussat: Everything was great

Miinukset: Excellent service

Plussat: The beds were made nice, checking in was pretty simple.

Miinukset: N/A

Plussat: Very clean

Miinukset: Ok

Miinukset: Lady at the front desk was rude.

Plussat: Room was clean. The gentleman who was working in the morning was very nice.

Miinukset: Bathroom is entirely too small! It was 105° outside and when we came in the air conditioner was not on, and we had a terrible time staying cool enough for the rest of the day.

Plussat: Very clean

Plussat: Close location to AT&T. Whataburger and Valero close by.

Miinukset: Everything was good. Comfortable bed, refrigerator, microwave and spacious room.

Plussat: Yes

Miinukset: Nothing

Plussat: It was really close to AT&T center. The rooms looked updated.

Plussat: From the The moment I stepped in to the hotel lobby it was all downhill, the customer service was way below par. I waited nearly an hour to even get checked in by a desk clerk and nearly 15 minutes to get checked in. After receiving my key card that was broken in half and taped back together I went to my room to find it was filthy. So you can say that there is nothing very likable about this experience

Miinukset: Nearly an hour long wait to get checked in to a hotel room that was dirty. The inability for a manager to speak to me even though he was speaking to the desk clerk on the phone. talking to him but refusing to speak to the customer. Refusing cancellation because they can and they don’t have any regard for customer satisfaction. Be wary of this hotel do not book with them!!!!

Plussat: Loved how close it was to the AT&T center :)

Miinukset: no complaints

Plussat: The location was convenient for downtown and the riverwalk. I disliked EVERYTHING else!!!

Miinukset: I don't understand why anyone would give this hotel a good review. First off, there was a lot of construction going on right in front of the hotel, which I know is not their fault, but still very inconvenient. The facade of it was horrible (must've been enhanced with Photoshop for the web). The employee at the front desk didn't quite know what she was doing and took forever to check us in. The room was horrible. Very outdated and could have been a lot cleaner. In fact, I had to take a towel back to the front desk because it had stains on it. Also, I found hair that did not belong to me or my family members in a couple of different places. The bottom line is...DON'T STAY AT THIS HOTEL!!! I suggest somewhere near the airport or medical center. It will be convenient enough and won't cost as much as staying downtown or on the riverwalk.

Plussat: The staff was really friendly and helpful. Overall a nice hotel for the price.

Miinukset: No fridge or microwave in the room, but overall a comfortable stay.

Plussat: Everything Was Good.

Miinukset: The Hotel Room We Got, And Should Have More Breakfast, And The Train Was Annoying.

Plussat: The layout of the room was not like ur average room. Cozy, different, clean, & over all good hotel to stay at. No loud noises, the staff was great, even though we kept coming & going for snacks & munchies. I would most definitely stay there again

Miinukset: No. I loved everything especially the huge mirror behind the bed!

Plussat: Location

Miinukset: The check in manager was nasty

Miinukset: The room smells humid

Plussat: Hotel is right off the highway, and is easily accessible. The parking and breakfast are included in the price. I was in town for comic con and this was a 7 minute drive from the AT&T Center where the event was taking place, so it was very convenient. The breakfast had plenty of hot and cold items to choose from.

Miinukset: As a single female I felt mostly safe at this location, but once I was in my room, I noticed it was hard to open the door, as it scraped the carpet and had to be pushed really hard to gain entry. Not ideal if I'm trying to get into my room quickly. Also, 2 lights in my room did not work and were flickering like strobe lights. The bulbs were changed once this was reported to the front desk. The dining area consists of 4 tables for the entire hotel, yet they have a sign up that says you can't take any food out of the dining area. I guess they want you to stand up and eat in that area.

Plussat: The location to the event location and that was it.

Miinukset: WiFi sucked AC was stuck on 65 and so the room was freezing the entire time The elevator broke several times we were there and I had to walk up 3 floors worth of stairs

Plussat: The price of the hotel and the staff were friendly.

Miinukset: The lights and light fixtures were messed up. The bedding was par at best. It was very dingy and had stains on the blankets and sheets. Listen you get what you pay for, and I do get that. This is a two star hotel. It met our needs but it's not amazing.

Plussat: Check in was fast

Miinukset: Breakfast and area. No refrigerators in rooms

Plussat: Location was right across from splashtown!!

Plussat: The comfort of the bed and cleanliness

Miinukset: The breakfast was not great, the food was ok not great

Plussat: Close to good thai and location for business. Staff was good.

Miinukset: Only 2 Recepitcales worked in the room, and 2 were inaccessible l. The towels were terrible, like trying to dry off with a rag. The channels on the tv did not correspond with the "guide" on the tv. The tv was placed up close to the ceiling.

Plussat: Place is really nice and peaceful and very near the attractions ~ hardly 10 minutes drive. Highways are super accessible from this place which makes it super convenient from in and out stand point.

Miinukset: overall architecture is also and some elements needs renovation like our safely lock was broken, walls were showing signs of age & debris pop-up. Breakfast was somewhat ok nothing exciting

Miinukset: Room poorly organized. The room was suppose to be a suite. It was not. Not the quality I expected from a Quality Inn.

Plussat: The bed and pillows were so comfy. I loved that breakfast has hot food like egg, sausage, waffles. I would stay again but ask for a 2nd floor room away from entrance/exit

Miinukset: The eggs at breakfast had a fake taste to them. I didn't like that my room was near the entrance/exit because I could hear everytime someone came in and out. Lady at the front was kind of rude.

Plussat: The person working the front desk I believe his name is Billy was awesome very friendly and helpful.

Miinukset: The beds were too small, We were given a room even though we booked a suite, and there was a few dead cockroaches as soon as we walked in to the building they booked us in, at 5am we had a power outage, and in the morning we had to go to the hotel next door for breakfast. We had a very good experience at this hotel the first time we stayed here, but this time it wasn't good.

Plussat: Improve the breakfast

Miinukset: The breakfast

Plussat: I really loved the whole stay! We booked a suite which you would think is too much but the roomy space was so satisfying and great for a night with your partner. The room was so clean and the pool and hot tub were amazing!!

Miinukset: We didn't see the booklet of all the services because it was covered with magazines. Maintance is on a specific floor and you must make a request for house keeping which we didn't know. Other than that it was a great experience.

Plussat: I liked the location.

Miinukset: I didn't like the fact that they charged my card before I arrived when it clearly stated that it would not be charged until I arrived.

Plussat: Quiet. Close to base where I'm stationed.

Miinukset: Outdated TV

Plussat: Swimming pool

Miinukset: Just the area where it was located

Plussat: Reasonable price. Parking lot open, secure. Staff efficient. Breakfast good.

Miinukset: Rooms & hallways need upgrades.

Plussat: The man on the front office was really nice and friendly

Miinukset: The room was not clean there was cake on the floor and the ac was not really working .Housekeeping should really do their job ....

Plussat: The outdoor pool was clean and refreshing.

Miinukset: Tried to check in at 2pm, no rooms available and counter clerk not around for 6 minutes. Told to come back 30 minutes. Check in 245pm. Got room key went to room, Not clean door open sheets towels on floor. Told to come back in 30 minutes by housekeeper.