San Antonio hotellit lähellä Tower Life Building

Miinukset: Only valet parking. Inconvenient for us

Plussat: Location

Miinukset: Elevator use was impossible, walked down stairs from 15th floor with luggage.

Plussat: My room was very nice and had everything I needed for the week. I had a fully size fridge, microwave two desks and a separate room. It was nice to walk outside the hotel and be directly on the Riverwalk with great restaurants like Macy's, Ritas on the River and Iron Cactus just a few steps away. In the evening the hotel offers three free adult beverages with "snacks" but it could easily be a meal. We had chicken strips, salad, pasta and a baked potato available most evenings. The Air Force sends me here for training once a year and I look forward to staying at the Drury Plaza.,

Miinukset: My dresser was difficult to close, but it didn't bother me enough to report it until I checked out. No other complaints at all.

Plussat: Excellent hotel near the heart of the riverwalk.

Plussat: Great breakfast, lovely bathroom, comfortable beds.

Miinukset: Very slow elevators. Unfortunately we were leaving the same time a large group from a convention was checking out and the 3 elevators could not keep up with the demand.

Plussat: Enjoyed the kickback and proximity to riverwalk.

Miinukset: they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?

Plussat: I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend.

Miinukset: Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)

Plussat: We loved the hotel. It was very beautiful and clean. Even tho they were renovating we didn't hear a thing. The staff was magnificent and always helpful. We will be staying there again. Only if we get a room with a view of the park. Lol

Plussat: Hotel had large rooms very clean. Staff was very helpful and friendly

Plussat: location is great, staff was friendly

Miinukset: hotel is under renovation. any and all pictures you find on line are completely inaccurate or downright deceptive. even the official website shows a hotel that does not look anything like this one. rooms have no soundproofing so you hear EVERYTHING. bathrooms look institutional, ceiling tiles hanging out of the hallway ceilings, etc.... the place is a mess, loud and not very pleasant to stay at. only saving grace was we didn't spend much time in the room.

Plussat: The location. Within walking distance to the Riverwalk and The Alamo. Also many fine restaurants located nearby. Also, the staff was very friendly and accomodating.

Miinukset: The hotel is in the process of a big time renovation. There was a slight inconvenience at times because of construction dust and noise and elevator shutdowns.

Miinukset: Air conditioner in the room would not cool below 74 degrees. Too warm to sleep comfortably.

Plussat: The staff was great. Food was good. Great location

Miinukset: The hotel in under renovation and it didn't look as nice as it have looked. I realize is an older hotel and it's good that they are renovating. Just wished I was there after renovations were completed. I was not aware of construction when I booked.

Plussat: Friendly staff, excellent sized rooms, convenience of location to major city attractiions, quick response to issues.

Miinukset: Shame about the construction, but that is a fact of life re hotel lifecycle.

Plussat: We loved the location, just a block from the RiverWalk. The staff were wonderful. The shower in the room was amazing! The pool was the high-light of the trip!

Plussat: The pool was beautiful...staff very friendly and helpful

Miinukset: Cant think if anything

Plussat: Location

Miinukset: Staff was very unhelpful and place was really dirty and loud besides the room because it was under construction.

Plussat: The only thing we did like was the fact that it might be haunted.

Miinukset: I have pictures if globs of hair in the drain and strands if hair on the sink faucet and floor.

Plussat: Close to Riverwalk, Alamo. Good breakfast, Service Despite rebuilding activities a good stay is possible. Compensated by excellent free lunch for two

Miinukset: Warm water shower not on temperature.

Plussat: Rooms clean. Easy access to riverwalk. All employees helpful and friendly

Miinukset: Nothing

Plussat: Convenient to Alamo & other attractions! Easy entry!

Plussat: Very convenient to Riverwalk and other attractions

Miinukset: I think having breakfast included like other chains do would be a nice addition

Plussat: Great location. Beautiful hotel

Plussat: Location was wonderful, room was clean

Miinukset: Hotel was dated. Too expensive for what we got. Upon return to our room we discovered our AC was not working. Front desk sent up a tech but he couldn't fix it. So they gave us a fan.... No one from mgmt contacted me and no apologies. Just nothing. I paid less for my room at the beautiful La Cantera the night before.

Plussat: The view of the room was amazing! Enjoy time on the top level pool with an amazing view of the city.

Miinukset: Construction on the second floor during the day.

Plussat: Staff extremely friendly service great location great

Plussat: Centrally located in Downtown, you are minutes from most sites and right on the scenic river walk. Nice and helpful staff will greet and assist you.

Miinukset: sound proofing. With construction across the street waking you up at 6:40 am, easily hearing the conversations of others in the hall ways and flushing of toilets, sleep was easily disrupted. shower tub and carpet had stains/not fully cleaned. bathroom fixture groves had visible dust collected. really small pool, not sure if its that i'm from Miami, Fl where there is many pools. its about the size of the elevator hallway and maybe 4 ft deep.

Plussat: Fabulous location, very friendly staff who were very accommodating. Excellent bronch every morning. Wait staff in the restuara to were friendly and helpful.

Miinukset: Room was a reasonable size but bathroom was a little bit worn. On the one day we forgot to leave a tip, the cleaning staff did a less than adequate job cleaning the room.

Plussat: Hotel was clean, the staff was friendly, exclusive access to the Alamo and Riverwalk

Plussat: The location right on the riverwalk is excellent! Hotel is very nice and staff is very friendly! Would definitely stay again in the future.

Miinukset: My only compaint about the hotel is the cost of parking. Valet parking is $40 and self parking is $30 per night. Very expensive. If you stay a few nights parking ends up costing you as much as an additional night's stay.

Plussat: Room was nice and orderly. Friendly staff.

Miinukset: Couldn't get the room cool enough. Didn't sleep very well due to the room not being cool enough. Very humid.

Miinukset: The construction limited the entrance to a single, slow, temporary, small elevator to the check-in counter on the second story. Hotel services were limited to a makeshift bar and restaurant.

Plussat: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.

Miinukset: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.

Plussat: I liked the friendliness of the staff, the attentiveness of the staff always willing to help. Hilda the housekeeper kept the room cleanliness very well and orderly. I am happy with my experience. It was a great location right on the river walk.

Plussat: Staff was unprofessional. Check in was at 3, we got there at 7 and the room still wasnt ready. While we waited for 45 minutes we had to get dressed in the public restroom and my girlfriend had to straighten her hair in the hallway because there was no outlets in the restroom. After we finally got our room we had to rush to the spurs gsme that we had planned and ended up missing the first quarter all because of the staff at the hotel. We decided to switch hotels the next day. Other than that the hotel was really nice looking.

Plussat: Everything was great. The staff are all amazing and go above and beyond to make your stay even better. I will definitely be coming back. The only thing that was annoying was how exspensive the things were in your room mini bar.

Plussat: Location was great

Miinukset: Kind of dark interior needs brightening.

Plussat: All the staff we encountered were courteous and helpful from the valet to the manager. Keep up the great service

Plussat: Bed was comfortable

Miinukset: Bed corners are very dangerous, I end up with bruises because bed woods expand from mattress and you can hit your legs easily unless you are very careful. I had the opportunity to talk to other guests and they complain about the same dangerous corners. Bathroom have to many gabs on counter and your personal products can fall while cleaning is happening and you will never find them. If your leave something you have to go to a website to file lost and found. That is very far from what is the main reason of hotels, customer service...... Very poor in that part. Most rooms the city view is the windows of the next building.

Plussat: large rooms with a lot of amenities friendly, helpful staff

Plussat: The location, the staff, the great breakfast, and comfy room

Miinukset: Nothing

Plussat: The staff and the place are great !

Plussat: We really appreciated the location of the hotel, it was really convenient in that sense, it was within walking distance to many attractions and restaurants. The staff was also really friendly.

Miinukset: Almost everything was perfect, but it would have been nice to have a mini fridge in the room to store our own food and drinks. Also one of our beds was squeaky and that made it uncomfortable to sleep on so better beds would have been nice.

Plussat: Was impressed by everything... I think I heard some unexplainable noises during the night ... Nice location

Plussat: Cookie!!!! Wife liked cookie!!! It was a very nice experience me an my wife enjoyed it greatly

Miinukset: No microwave in rooms or fridge.

Plussat: Great location. Comfortable view.

Miinukset: Parking was difficult. I wish the stay came with parking instead of having to use valet. I had to pay for valet and to park right outside each day as I have to have quick access to my car. Although it was a nice hotel, I won't be staying here again.

Miinukset: Valet was $35 ...should have been included with hotel

Plussat: Everything

Miinukset: I think the parking at $30 a night is a little too pricey.

Plussat: Although I was stuck with the smallest room they have it was still cozy and comfortable. Also they were also low staffed but despite that they were still friendly.

Miinukset: I thought the valet was overpriced and they should at least allow one free parking per reservation

Plussat: The view from the room was fantastic! The location is also great!

Miinukset: The room felt like it needed to be steam cleaned with bleach... The room appeared to be updated sometime in the early 2000. But has not been maintained well. The bed was as hard as the floor. The shower head was loose and the bathroom smelled of old urine. We ordered Breakfast to our room the first morning. The breakfast was good and when we where ready to leave for the day I called to let the staff know so they could come up and clean our room. We where gone the entire day and come back to the same mess we left that morning... At 250 a night plus 30 a night valet parking This should have never happened. That night I went to drink a water bottle the staff provides for you in the room and there was no seal on the lid on either bottle. The cleaning person didn't even bother to change our water bottles. just filled them up with tap water and called it a day. If you are looking for a clean room with basic hotel services I would look past this place!!

Plussat: Location, location, and location! Hotel is right across the Alamo with plenty of cheap public parking around the area. Also, the warm chocolate chips cookies from the front desk are a plus.

Miinukset: Outdated hotel facility and Kayak's incorrectly rated hotel stars do not match the overpriced money for my stay.

Plussat: Location is great right in the heart of San Antonio next to the Alamo. Room was clean but very small.

Miinukset: Trying to reach front desk and room service repeatedly at night and no answer. Finally answer and the late night food was just quickie microwaved crap. We couldn't even eat it.

Plussat: This hotel was very nice! Our room was ready when expected and they placed us with a corner room with a great view, for no extra cost. Staff were great and the check in/check out process was so simple! The location could not have been better for the main attractions, such as the Alamo and Riverwalk. I would definitely stay here again and recommend to others.

Plussat: The location was great. Short walk to the convention center, riverwalk, alamo. The staff was also very friendly and nice.

Miinukset: The building is old and the rooms show it. My first night there was a some fan, or machinery noise that made it impossible to sleep. I was able to switch rooms that night which was nice. One morning I had no hot water. The staff listened, but didn't seem concerned about it. I only had one breakfast at the hotel restaurant, but it was quite underwhelming and definitely not worth paying for.

Plussat: Location

Miinukset: Could not think of anything we did not like