San Antonio hotellit lähellä Tower Life Building

Plussat: The view

Miinukset: Nothing

Plussat: The location was great being so close to the riverwalk; however, it is by a construction site which was VERY noisy in all hours of the night (one night).

Miinukset: Construction next door, which is not the hotel's fault. Having to valet due to parking limitations was kinda frustrating as it took over an hour to get our vehicle when we checked out. I'm thankful we did not have a flight to catch.

Plussat: Room was good. Service was exceptional. They give you three free drinks in the afternoon. Breakfast is a reasonable mix of standard stuff. Plenty to get you going for the day. Right on the Riverwalk near everything.good for a weekend's getaway. One of the bigger places, plenty of hustle and bustle, like a new York hotel.

Miinukset: Elevators weren't all working,so sometimes a long wait. $23 a day parking in their own garage is high

Plussat: Location, within walking distance of amenities. Lovely staff and very friendly

Miinukset: There was a shortage of luggage trolleys and the wait for the valet parking to return car was crazy

Miinukset: no room service, there was no food or drink service open during the day

Plussat: Great location and complimentary food and drinks was a great perk

Miinukset: Elevators need to be checked out. Too long of a wait for an elevator 15 minutes or so. And 1 st night I had to walk 17 flights up to get to my room. Fire dept had to come get people stuck in elevator. Other than that I loved this stay.

Plussat: Free kickback

Miinukset: Pools to small

Plussat: After thr way we were trestef by this hotel nothing.

Miinukset: Not only was I stuck in the elevator for 30 minutes, my car was also stolen from the valet lot. This is the lot that you were required to use and they did nothing to.help and are forcing us to hire a lawyer to fight this hotel about responsible. I would not recommend staying in this hotel security is very bad and the staff although nice cannot handle any real problems. I would not stay at any drury hotel as the corporate office does not seem to.care about the safety or security of their guests.

Plussat: Everyone from check in to vale went out of their way to give good customer service. The made you feel important.

Miinukset: Elevators were not always working.

Plussat: The lobby could’ve been a little cleaner.

Miinukset: The cold nacho cheese.

Plussat: Clean rooms very pleased with breakfast.

Miinukset: Valet parking and the elevators. The staff showed no concern over the scratch they caused on my vehicle.

Plussat: It is THE ONLY hotel that has a indoor and outdoor pool with sauna... Most hotels usually have one or the other. I really enjoy their cocktail hour. 3 free drinks! My room was huge and very clean, & nice and cold during these summer days.

Miinukset: I wish the 3 free drink special they have lasted at least 2 hours, instead of just 1 1/2...

Plussat: This hotel is extremely luxurious but they are per friendly and the staff is the best!

Miinukset: They changed me $222 for incidentals for one night without telling me about it first.

Plussat: The decor was stunning

Plussat: The beds were wonderful. Rooftop pool had an amazing view. Room service was kind and gracious and cooked us something at 3AM without any complaining which was very nice of them. Breakfast was nice. The entire hotel is stunning and we really enjoyed just walking around and looking at everything.

Miinukset: You definitely need the in room speakers to connect to bluetooth so you can hook up your phone. For a hotel that's more than $300 a night, I feel like that's something that shouldn't be overlooked. The mini bar we had in our room was not even remotely cold at all. I suppose I should have called down but we were only there for a short stay so I didn't bother even though we did take a few things from the mini bar, we just accepted that they weren't going to be cold.

Plussat: The valet were super friendly along with the reservation staff.

Miinukset: Our room was not fully vacuumed. The toiletries were not restocked at all during our stay. The toilet paper holder and the toilet seat were broken. We ordered room service and the food was luke warm. I’ve never stayed in a 5 star hotel with this type of service.

Plussat: Rooms were spacious, bed was so comfortable

Plussat: Food was good

Miinukset: Had a total of 3 different rooms over course of 2 night stay. Phone and safe did not work in room 1. Second room bathroom covered in ants and bathroom not clean. 3rd room fine. Changing rooms twice took sometime. Lots of urine from homeless.

Plussat: Absolutely beautiful unique hotel

Miinukset: No

Plussat: The hotel is beautiful, but not on riverwalk its surrounded by homeless people and construction. At 10:00 pm the fire alarm alerted we all had to evacuate the building twice after the scare we walked to riverwalk just to come down.

Miinukset: Hotel parking is 45.00 we were charged for two nights.

Plussat: nothing!

Miinukset: I would NEVER recommend this property again nor will I EVER darken their door in the future! Being a doctor I was called away to deal with a medical emergency one day earlier than my three day reservation, and I was told a refund would not be given. This is terrible business and a method to alienate customers. If I conducted my profession in this manner, I would not only be out of business, but would justifiably suffer legal repercussion! Stay anywhere else, not here! Dr. Robert T. Marks

Plussat: Great location, very helpful staff an all round great experience

Miinukset: Nothing really.

Plussat: The character of hotel

Miinukset: No

Plussat: Its a nice hotel and clean facade.. So close to everything like restaurant and shopping mall. Its a walking distance..

Plussat: The experience was great

Plussat: Location

Miinukset: Cost of parking added on is outrageous

Miinukset: The pool area ... needs a snack bar with drinks...

Plussat: Conveniently centered and amenities.

Miinukset: Phone didnt work, there was a 4" blood stain on the comforter.

Plussat: It was so beautiful. Also liked that it was close to different activities we did.

Plussat: The location was amazing, right across the street from the Alamo and right in the heart of the riverwalk!

Plussat: I think the location is great, clean.

Miinukset: I didn’t like the extra fees for parking..We as the guests are already paying for our stay & 38 bucks a night is unbelievable..45 for valet parking?? Guests should either get free parking....or 5 bucks max..downtown SA at night is dangerous work on that....small pool for such a big hotel that says 35 people max....I counted over 45, that is something I would think the hotel would be in hot water for if something happened, 35 max for a reason, my daughter was almost hit in the face due to over occupancy.

Plussat: Location

Miinukset: Room's price does not meet expectations. I paid for similar price or less on other hotels and in my opinion where much better.

Plussat: Great location on the river walk and close proximity of good food and bars !

Plussat: Richard at the front desk was very professional and helpful. With all the guests he helps, two days later he remembered my name . He is truly an asset to the company.

Plussat: Location was on the riverwalk

Miinukset: Yes. Walls were very thin which made the noise coming from the adjacent room very loud. A/C did not work well. Staff did not seem to care about our concerns

Plussat: Location to Alamo was great. Otherwise in the middle of EXTREME touristy area. San Antonio is so much more than the river walk. I would stay up north by the Pearl next time or south by Blue star art district

Miinukset: Very busy convention type hotel. Parking was a nightmare so valet is pretty much the only option and pricey for multiple nights

Plussat: Listen it was clean and beautiful going in. But Scroll down

Miinukset: I booked my room and got to town around 8pm and supposedly my booking didn’t go thru I was upset trying to get a room last minute Totally unacceptable My credit card wasn’t the issue I don’t know where this went sideways My weekend getaway went horrible

Plussat: Great Service by Check-in Staff and Great Location

Plussat: The breakfast was very good with lots of choices and the kids ate free. That was a plus. Our view of the river was nice to see each day. The location was great for what we wanted to do. Overall our visit was very nice.

Miinukset: I wish the beds were queen size rather than just a double. I didn't like paying $44 for one day of parking. I know this area of San Antonio has limited space for parking, but it could have been more reasonable. The wait time to get the car was long. The pool was nice but small.

Plussat: Breakfast was great. Location right on the river as we requested. Alowed me to go ahead and park even though we arrived earlier than expected.

Miinukset: I have no complaints.

Plussat: Location was excellent

Miinukset: We had to wait 2 hours for vallet to get our car. Not exaggerating...

Plussat: I like the location.

Plussat: River walk access. Balcony overlooking river walk.

Miinukset: Valet parking was a hidden cost. No parking garage. My family spent an extra $100 just for parking.

Plussat: The staff was extremely helpful and friendly.

Miinukset: I can’t think of anything.

Plussat: Loved the view of the riverwalk. Beds were comfortable.

Miinukset: Air conditioning was not working at peak performance and room wasn’t as cool as I prefer.

Plussat: It was downtown. So the location was great.

Miinukset: Took forever to get our car parked with valet. (Felt like we were overlooked or dismissed because our car wasnt as nice). Then once we checked in I asked if we could change our room from a double bed to a king and it took forever to do but she never told us how much it was (price difference was $200 apparently). Also I was promised a receipt/invoice but never did receive one. The room said 65 degrees but I was burning up in that room. The mirrors were dirty. But the hugest disappointment was the joke of a pool, it was maybe 10x10 and barely enough room around the edge for the pool chairs. And that stupid elevator system (took FOREVER).

Plussat: It was conveniently located near a lot of places on the Riverwalk.

Miinukset: N/A

Plussat: Room and breakfast

Miinukset: No one answer on Monday at restaurant downstairs we wanted food service taken to or room.. and I wash clothes today there only was one wash and one dryer and dryer doesn’t work was there since 3am to 6:30 am to wash two small color clothing

Plussat: The staff was very sweet and helpful.

Miinukset: We had issues with hot water, had to take cold showers and then finally they had to shut off the water and they had to move us to another room. We stayed two nights - I thought they would have comp’d at least one night of the stay, but they only took off the valet and $15 each night.

Plussat: Ambience was amazing. The design and comfort of the hotel is amazing. The hotel staff was absolutely amazing

Plussat: It's sheer beauty!! Rooms are spacious and have a tremendous feel. Everyone morning coffee and pastries are waiting for you in the lobby w the perfect blend of music. Valet staff cannot be beat. It's a perfect stay.

Miinukset: Place is amazing. I little bit further walk to major attractions and restaurants and such, BUT it is a fabulous stay.

Plussat: The location and staff were amazing !

Plussat: Staff was awesome, bellman were so helpful! Aaron gave us some wonderful ideas for lunch and new places close to the hotel!! Thank you for a great weekend!!

Plussat: Great on the Riverwalk

Miinukset: It was great.

Plussat: Great location on Houston street. Very nice decor, friendly staff Comfortable bed.

Miinukset: Cleaning of the room was just OK. Room felt a little stuffy. No pool.

Plussat: What a beautiful hotel in a beautiful location

Miinukset: Absolutely nothing bad at all

Plussat: The food at the restaurant was elegant and tasteful.

Miinukset: Mandatory valet with a charge of almost $40 for overnight parking?!?! Not to mention their valet was a joke, took us an HOUR to get our car back after being on a tight schedule. The service from the front desk staff, waitstaff, and valet were AWFUL.