San Antonio hotellit lähellä Aztec Theatre

Plussat: Accommodations were excellent!! Everyone was professional and very helpful. Had a wonderful time

Plussat: Great location with a comfortable room, except for the clogged shower (which is absurd as I only needed a bed and a shower

Miinukset: The shower was clogged, and I asked the reception next day (nobody could find the manager) to clean-up. The maintenance arrived but it was a bit uncomfortable as he came with very large dirty boots (not his fault but we usually keep everything clean) and tried first with his tools, and then couldn’t do anything - he left leaving his footsteps to get more tools... he came back later with a drill and a long cable and he was about to start the process when I thought twice and asked him to stop as I just could see that the bathroom would become a war zone... I left the hotel day, and the man at reception asked me how was my stay... I told what happened and he said “sorry, we will make sure the next customer will get the room clean”. So I am happy for you that is reading now, be sure it will be all right now.

Plussat: The location is really all we liked about this hotel. Very over rated.

Miinukset: The pool was very dirty, the staff was not helpful, the room was small, very bland for the price.

Plussat: First class hotel worth every penny. Fabulous staff in every area, comfortable room, bed and pillows and great spa. I have stayed here several times and have yet to have a negative experience. I highly recommend staying here.

Miinukset: Nothing I did not like

Plussat: Everyone was very accommodating

Miinukset: Parking was a bit difficult

Plussat: This place was amazing! Simply the best! The staff, everyone of them make you feel welcomed!

Miinukset: Nothing at all!

Plussat: Quietly elegant with very helpful and friendly staff.

Plussat: Great spa and staff. Wonderful rooftop pool. The restaurant was exquisite, Orsa. Nice jacuzzi tub. One of my best stays. The perks was much appreciated.

Miinukset: Pillows a little too soft. A few large size bathrobes, like 3X. Access to a computer, like a business center. More locations in other cities.

Plussat: Location location location. Exceptional service. The spa was one of the best. No complaints.

Plussat: The entire staff was friendly and eager to help. The decor in the room and lobby was very tasteful. The smell of the lobby was extremely appealing. This hotel was one of the nicest hotels that my wife and I had the pleasure of visiting.

Plussat: Everything

Miinukset: Nothing

Plussat: Spacious room. Located next to the river walk. Nice rooftop with swimming pool

Miinukset: Mix feelings about the staff, some not very friendly.

Plussat: The location.

Miinukset: The room was very cramp. The restroom door was hard to open and close. The dresser doors in the room would not stay shut. We were accused of smoking in the room. We do not smoke! It was a very noisy hotel. Many homeless people at the entrance always.

Plussat: The location of the hotel is highly ideal if you are wanting to stay downtown and be close to the Alamo and River Walk. Love the antique feel to the hotel; beautiful old floors, original marble, door frames, etc.

Miinukset: The hotel had an odd smell to it, especially on the first floor/lobby area. Our room was on the 3rd floor and we could hear every noise outside very loud and clearly; very poor sound quality control. Bed frame was too large for mattress.

Plussat: The best thing is the people who work the breakfast and the bar tender.These people made us feel so much at home and helpful with any questions we had about the area.

Miinukset: I have only two things I didn't care for . The view from our room was of a roof and outside walls of other buildings ,be sure not to get room 305 .Also the was a sound of water running either above our room or soewhere near.I was told it was not

Plussat: The staff was friendly, and welcoming. And the location was the best in the city in my opinion. You are steps away from the Alamo. The bed were comfy. And the culture and history of the place is amazing too. You can’t beat it.

Miinukset: I loved it, there was nothing I didn’t like.

Plussat: location, staff, and facility,

Miinukset: n/a

Plussat: We are moving from coast to coast during the COVID 19 crisis. The Gibbs Hotel (across from the Alamo) was not just open, they were extremely welcoming and caring within the necessary restrictions. We had the most beautiful room ever overlooking the Alamo. Although beautiful San Antonio was closed during the pandemic, we will not forget our stay at the Gibbs. It makes things so much better when everyone is worried and stressed to have a place where they not only remember their history, they preserve their beautiful hotel with all the modern amenities. This is a 5* property with 5* staff.

Miinukset: As a downtown hotel, they have parking in a city lot which is certainly going to be very busy and crowded in normal tourist times in downtown San Antonio.

Plussat: Great location, friendly helpful staff and well furnished roms

Miinukset: No

Plussat: Not your standard chain hotel where every room is the same as in the last city. Nice to have wood floors, a view of the Alamo, very well located, and a very good breakfast. A welcome surprise. Will be back.

Miinukset: Everything but my car being towed from next door parking lot

Plussat: Location was great.

Miinukset: No small refrigerator in room

Plussat: I loved the hotel. But they only offer Valet parking at an additional $31.39. You can park at the meters (free until 7 am but then you have to feed them or there are other paid parking lots that are not affiliated with the hotel and it’s not exactly a great option. I had no problem paying it, but was not made aware of this until showing up. After driving for a long time and getting in close to 1:30 am I was not trying to figure out alternatives. The hotel was great. The breakfast included were store bought muffins, yogurt, oatmeal and coffee. I think there are usually breakfast tacos, but due to the COVID-19 stuff they were t offering them.

Miinukset: The parking options

Plussat: The hotel was very clean. No hidden problems. Courteous and did their best to to take care of our childrens wishes. Made texas style waffles for the kids. All three kids were happy.

Miinukset: The free water for the coffee was missing. I mentioned that, and they promptly gave me fresh water, and an apology.

Plussat: Staff was friendly.

Miinukset: No bath tubs...showers only. Bugs everywhere. Elevators were extremely slow. Restaurant was sub par. Beds were cheap.

Plussat: Fantastic service, and well-appointed all-suite hotel. The hotel exceeded expectations, and was truly a great value.

Miinukset: An included breakfast would have been great, but I knew this was not included when I booked, so it doesn't diminish my opinion whatsoever.

Miinukset: I thought it was closer to all the restaurants on the Riverwalk.

Plussat: nice "earthy' atmosphere and location love the suite option

Miinukset: very expensive valet parking and no self parking lot poor room service options and other snack options no balconies or windows to open poor ventilation in rooms small pool and hot tub broken

Plussat: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.

Miinukset: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating. The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.

Plussat: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition. The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.

Plussat: very clean, great location, friendly staff,

Plussat: Nothing such to like

Miinukset: I feel it’s over priced and not worth for 100$/ night poor room service and not much options for food

Plussat: Staff was AWESOME

Plussat: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.

Miinukset: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.

Plussat: The staff was very friendly and accommodating!

Miinukset: The fee for parkig at the hotel was ridiculous, $36 per night.

Miinukset: The front desk staff was unprepared and it to over 45 minutes to check in

Plussat: Location and large size rooms

Miinukset: Issues with hot water and terribly slow and incompetent valet

Plussat: Bed was an awesome size. The bed was very very comfortable. I LOVE the pillows. I wanted to steal one. ha ha

Plussat: Location

Miinukset: Air conditioner was broke. Had 2 people come to fix it and still was 75 degrees in the room. Was not offered a different room

Miinukset: We asked AJ very nicely to take the next elevator, since the COVID-19 stuff is going on, and he rolled his eyes at us and said “unbelievable”. we did not want to put him or ourselves in danger and he was very unprofessional about it.

Plussat: Good location, nice Riverwalk access.

Miinukset: Beware when booking that your room doesn't face the noisy atrium. Ours was just above the mezzanine, RIGHT ABOVE, where breakfast events for 150 took place. Our final night there was a very loud, very bad band. Key access in elevators was a hassle.

Plussat: The staff was excellent. Everyone we encountered was friendly and helpful. The breakfast was excellent with a great variety of choices.

Plussat: Hotel was beautiful and very well kept. The staff was excellent, very polite and helpful

Miinukset: The room was very nice but small. Since we did not spend a lot of time in our room it was not really a issue

Plussat: The ONLY good thing about this hotel was the location & that's ALL!!

Miinukset: My husband & I usually stay at the Drury Plaza which we never have any issues staying at that hotel but unfortunately, we chose to do something different & stayed at the Hyatt which was the worst experience EVER! We have never dealt with so much disrespect from the staff; managers & security. The first night we stayed there the room was extremely hot around 80 degrees & we thought it would cool down but it never did, they sent maintenance & the problem was still not fixed, then next day they moved us to another room & the toilet didn't work. Our vacation was a total nightmare! This hotel service doesn't even deserve a 1 but there is nothing less I can put for their poor service & staff!! BEWARE BEFORE YOU STAY HERE!!!!!

Plussat: Location was perfect for what my Wife and I wanted to see and do near San Antonio Riverwalk.

Plussat: Location Cleanliness Accommodating Friendly

Miinukset: Cost for parking

Plussat: Location and the rooms are fabulous.

Miinukset: It's ridiculous to charge people $4 dollars for a candy bar, just because you can. I mean, c'mon.

Plussat: Terrible.

Miinukset: Tv channels didn't work. No cell service in my room. No WiFi in the room either. Staff at front desk went out of his way to be more than incredibly rude when I had pre paid for 4 nights but left after 2 nights just to get out of there.

Plussat: Quick check in, valet parking service, very quick

Plussat: This hotel "does it right." Also, the staff is amazing and the management knows how to truly care for a customer. There is a reason they are a five star hotel.

Plussat: The hotel's location is great and not too noisy. The staff is fantastic.

Miinukset: Unfortunately, when we came down for breakfast, there was no one to be found (at 09:00 AM), so we could not get breakfast. Also, there was no place to sit to relax in the room.

Plussat: Got the extras for us

Miinukset: Parking price

Plussat: cleanliness and room arrangement.

Plussat: Comfortable beds

Miinukset: Valet was $40+ a day and several times took an hour or more.

Plussat: Beautiful hotel and an equally nice staff.

Plussat: Room and location.

Miinukset: The Valets and Bellhop (1) were completely rude and incompetent. We waited with about 30 other guests for 45 min to get our car. It was such poor treatment I felt foolish for spending so much to stay there and wouldn’t recommend it to anyone.

Plussat: Room was great, service was amazing.

Miinukset: There wasn't anything that I didn't like.

Plussat: Great atmosphere!

Plussat: It was very quiet, loved the view of the Riverwalk and the skyline. Breakfast was great.

Miinukset: It was a great stay.

Plussat: Very quite, clean, great location.

Miinukset: Bar on site. Yesenia the bartender was very sweet!

Plussat: Beautiful and clean hotel.

Miinukset: Hotel was understaffed, check in was not the friendliest experience, valet was horrible (took an hour to get our car pulled up at 10am).