San Antonio hotellit lähellä Rivercenter Mall

Plussat: We loved the hotel. It was very beautiful and clean. Even tho they were renovating we didn't hear a thing. The staff was magnificent and always helpful. We will be staying there again. Only if we get a room with a view of the park. Lol

Plussat: Hotel had large rooms very clean. Staff was very helpful and friendly

Plussat: location is great, staff was friendly

Miinukset: hotel is under renovation. any and all pictures you find on line are completely inaccurate or downright deceptive. even the official website shows a hotel that does not look anything like this one. rooms have no soundproofing so you hear EVERYTHING. bathrooms look institutional, ceiling tiles hanging out of the hallway ceilings, etc.... the place is a mess, loud and not very pleasant to stay at. only saving grace was we didn't spend much time in the room.

Plussat: The location. Within walking distance to the Riverwalk and The Alamo. Also many fine restaurants located nearby. Also, the staff was very friendly and accomodating.

Miinukset: The hotel is in the process of a big time renovation. There was a slight inconvenience at times because of construction dust and noise and elevator shutdowns.

Miinukset: Air conditioner in the room would not cool below 74 degrees. Too warm to sleep comfortably.

Plussat: The staff was great. Food was good. Great location

Miinukset: The hotel in under renovation and it didn't look as nice as it have looked. I realize is an older hotel and it's good that they are renovating. Just wished I was there after renovations were completed. I was not aware of construction when I booked.

Plussat: Friendly staff, excellent sized rooms, convenience of location to major city attractiions, quick response to issues.

Miinukset: Shame about the construction, but that is a fact of life re hotel lifecycle.

Plussat: We loved the location, just a block from the RiverWalk. The staff were wonderful. The shower in the room was amazing! The pool was the high-light of the trip!

Plussat: The pool was beautiful...staff very friendly and helpful

Miinukset: Cant think if anything

Plussat: Location

Miinukset: Staff was very unhelpful and place was really dirty and loud besides the room because it was under construction.

Plussat: The only thing we did like was the fact that it might be haunted.

Miinukset: I have pictures if globs of hair in the drain and strands if hair on the sink faucet and floor.

Plussat: Close to Riverwalk, Alamo. Good breakfast, Service Despite rebuilding activities a good stay is possible. Compensated by excellent free lunch for two

Miinukset: Warm water shower not on temperature.

Plussat: Rooms clean. Easy access to riverwalk. All employees helpful and friendly

Miinukset: Nothing

Plussat: Convenient to Alamo & other attractions! Easy entry!

Plussat: Very convenient to Riverwalk and other attractions

Miinukset: I think having breakfast included like other chains do would be a nice addition

Plussat: Great location. Beautiful hotel

Plussat: Location was wonderful, room was clean

Miinukset: Hotel was dated. Too expensive for what we got. Upon return to our room we discovered our AC was not working. Front desk sent up a tech but he couldn't fix it. So they gave us a fan.... No one from mgmt contacted me and no apologies. Just nothing. I paid less for my room at the beautiful La Cantera the night before.

Plussat: The view of the room was amazing! Enjoy time on the top level pool with an amazing view of the city.

Miinukset: Construction on the second floor during the day.

Plussat: Staff extremely friendly service great location great

Plussat: Centrally located in Downtown, you are minutes from most sites and right on the scenic river walk. Nice and helpful staff will greet and assist you.

Miinukset: sound proofing. With construction across the street waking you up at 6:40 am, easily hearing the conversations of others in the hall ways and flushing of toilets, sleep was easily disrupted. shower tub and carpet had stains/not fully cleaned. bathroom fixture groves had visible dust collected. really small pool, not sure if its that i'm from Miami, Fl where there is many pools. its about the size of the elevator hallway and maybe 4 ft deep.

Plussat: Fabulous location, very friendly staff who were very accommodating. Excellent bronch every morning. Wait staff in the restuara to were friendly and helpful.

Miinukset: Room was a reasonable size but bathroom was a little bit worn. On the one day we forgot to leave a tip, the cleaning staff did a less than adequate job cleaning the room.

Plussat: Hotel was clean, the staff was friendly, exclusive access to the Alamo and Riverwalk

Plussat: The location right on the riverwalk is excellent! Hotel is very nice and staff is very friendly! Would definitely stay again in the future.

Miinukset: My only compaint about the hotel is the cost of parking. Valet parking is $40 and self parking is $30 per night. Very expensive. If you stay a few nights parking ends up costing you as much as an additional night's stay.

Plussat: Room was nice and orderly. Friendly staff.

Miinukset: Couldn't get the room cool enough. Didn't sleep very well due to the room not being cool enough. Very humid.

Plussat: The hotel has a great location on the riverwalk in a quieter area next to the mall. The room we had (handicap) was very large, and the bed was comfortable. The lobby was nice, there was a starbucks in the lobby, and the food at the bar and restaurant were good.

Miinukset: This was one of the biggest hotel disappointment I've had in the past. year. I traveled over 200 days in the past year and stayed at quite a few different hotels, so I don't say this lightly. When we first walked into the room (905 handicapped) the bathroom stood out as an eyesore. It was at least 5-10 years past when it should have been renovated. The grout was multiple different colors that made it look like it could be moldy, the wallpaper was peeling from the walls, and there was a general lack of craftmanship in the way it was constructed. The final straw was when I went to take a shower, and the shower head connection was leaking and spraying water in all directions. It wasn't just a loose connection, because I was unable to stop the leak. This is something a guest should never have to deal with at a chain like the Marriott. I asked the front desk to be transferred, but because it was a busy time the only available room was the room below us (805). This bathroom was in slightly better condition, although there were a few cracked and chipped tiles. Although the shower head worked, it was a very low end and cheap looking model. The bigger problem was when my wife tried to take a shower the first night, she was unable to maintain a constant water temperature. It would alternate between cold and very hot. She showed me how red her feet were, and I can only imagine what sort of a problem this could pose to an elderly or handicapped person. The other problem was the terrible tv reception while we were trying to watch the sugar bowl in our room. It would constantly blur or pause, making it nearly impossible to watch the game. Fortunately or unfortunately, the reception on the large tv's at the bar was fine. In summary, this is not the type of property I would expect for a Marriott. For the time around the new year the value wasn't bad (just under 200) however I would have preferred to spend 50% more on a room that looked like it had been renovated in the past 10-20 years. In the past year the only time I have experienced bathrooms in this sort of condition were in $50 rooms in towns with less than 5000 people. Buyer beware.

Plussat: Awesome location, walking distance to most of San Antonio's sights. Super clean hotel with great amenities and a helpful staff.

Plussat: Location was right no the river. Beautiful Lobby Rooms were very comfortable, awesome view of the tower.

Miinukset: Valet Parking was $37 + Tax = $40.00!

Plussat: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.

Plussat: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.

Plussat: Beautiful view. Very peaceful.

Miinukset: Didn't realize there would be 60$ charge for parking

Plussat: I loved the location. Steps from the river and the mall.

Miinukset: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.

Plussat: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back

Miinukset: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.

Plussat: Very nice accommodations.

Miinukset: Breakfast buffet was understaffed, was not explained properly

Plussat: The staff was very friendly, helpful, and professional.

Miinukset: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.

Plussat: Almost everything.

Miinukset: The fact that self parking beneath the hotel costs $30 a night!

Miinukset: The room was small and we couldn't even upgrade

Miinukset: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again

Plussat: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.

Miinukset: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.

Plussat: Was impressed by everything... I think I heard some unexplainable noises during the night ... Nice location

Plussat: Cookie!!!! Wife liked cookie!!! It was a very nice experience me an my wife enjoyed it greatly

Miinukset: No microwave in rooms or fridge.

Plussat: Great location. Comfortable view.

Miinukset: Parking was difficult. I wish the stay came with parking instead of having to use valet. I had to pay for valet and to park right outside each day as I have to have quick access to my car. Although it was a nice hotel, I won't be staying here again.

Miinukset: Valet was $35 ...should have been included with hotel

Plussat: Everything

Miinukset: I think the parking at $30 a night is a little too pricey.

Plussat: Although I was stuck with the smallest room they have it was still cozy and comfortable. Also they were also low staffed but despite that they were still friendly.

Miinukset: I thought the valet was overpriced and they should at least allow one free parking per reservation

Plussat: The view from the room was fantastic! The location is also great!

Miinukset: The room felt like it needed to be steam cleaned with bleach... The room appeared to be updated sometime in the early 2000. But has not been maintained well. The bed was as hard as the floor. The shower head was loose and the bathroom smelled of old urine. We ordered Breakfast to our room the first morning. The breakfast was good and when we where ready to leave for the day I called to let the staff know so they could come up and clean our room. We where gone the entire day and come back to the same mess we left that morning... At 250 a night plus 30 a night valet parking This should have never happened. That night I went to drink a water bottle the staff provides for you in the room and there was no seal on the lid on either bottle. The cleaning person didn't even bother to change our water bottles. just filled them up with tap water and called it a day. If you are looking for a clean room with basic hotel services I would look past this place!!

Plussat: Location, location, and location! Hotel is right across the Alamo with plenty of cheap public parking around the area. Also, the warm chocolate chips cookies from the front desk are a plus.

Miinukset: Outdated hotel facility and Kayak's incorrectly rated hotel stars do not match the overpriced money for my stay.

Plussat: Location is great right in the heart of San Antonio next to the Alamo. Room was clean but very small.

Miinukset: Trying to reach front desk and room service repeatedly at night and no answer. Finally answer and the late night food was just quickie microwaved crap. We couldn't even eat it.

Plussat: This hotel was very nice! Our room was ready when expected and they placed us with a corner room with a great view, for no extra cost. Staff were great and the check in/check out process was so simple! The location could not have been better for the main attractions, such as the Alamo and Riverwalk. I would definitely stay here again and recommend to others.

Plussat: The location was great. Short walk to the convention center, riverwalk, alamo. The staff was also very friendly and nice.

Miinukset: The building is old and the rooms show it. My first night there was a some fan, or machinery noise that made it impossible to sleep. I was able to switch rooms that night which was nice. One morning I had no hot water. The staff listened, but didn't seem concerned about it. I only had one breakfast at the hotel restaurant, but it was quite underwhelming and definitely not worth paying for.

Plussat: Location

Miinukset: Could not think of anything we did not like