Sao Paulo hotellit Bela Vista

Plussat: Hotel is based in a charming old building of some sort. They weren't able to locate my Kayak reservation without the full confirmation, so fortunately I had brought that along. I was surprised that the included wi-fi was so bad although it worked better towards the front side of the room. Breakfast was nice with good service. Used their taxi into GRU which was professional and reasonable.

Plussat: Guest service: Allow me to check in early and check out late without extra charges Location Peace and quite right off Avenida Paulista Close to most things you may want for pleasure and business

Miinukset: The internet service is extremely slow, unstable (drops on an off). I had to find a virtual office elsewhere for a very important conference call. I had some other calls at the hotel where the client had to call me at the hotel and another one where they heard most but not all that I was saying. I called before booking the hotel and they told me they had made improvements 2 weeks ago. When I experienced problems and questioned the staff, they told me that they just added access points but no improvements were mad about speed (extremely slow), not could they control the stability of the internet (dropped connection). I should mention that even at the virtual office I had problems and had to make a call using international data roaming on my cell phone due to internet problems there too.

Plussat: The location was good, facilities were clean.

Miinukset: The internet connection was unreliable at best and generally nonexistent. It was slow during the day (speedtest.net about 2-3mb/s) but wouldn't work at all during the evenings. The hotel felt tired and in need of a facelift.

Plussat: the service... the food.... the security.... the location...the people they personally knew me by Mr _______ do not pass this hotel up i will never anywhere else

Miinukset: nothing i did not like

Plussat: Nice boutique hotel. Attentive service, clean. The Cab service provided to the airport was great, very comfortable and was reasonably priced ($R160). Very well located. Very comfortable bed

Miinukset: The carpet was old and worn but I believe they were in fact changing the carpet during my stay. Had a crying baby throughout the 3 nights I was there, in the next room and the walls are very thin. I have a reasonable tolerance to that but others may not. I guess there is not much the hotel can do about that but I was surprised given that my perception was that this is a business hotel. Other than that nothing negative to say.

Plussat: Love this hotel. I've stayed in three hotels in Sao Paulo and this is the one I'll be returning to. Such a lovely welcome. Great room and amazing breakfasts. The added and unexpected extras such as sparkling wine, chocolate and the japanese hot tub made the stay very special. Thank you to all the staff at L'Hotel Porto Bay.

Plussat: Best Hotel I have ever stayed in Brazil. Although it is expensive, the hotel offers you high quality.

Miinukset: If you need a taxi, don't ask it to the reception and don't take the ones waiting in front of the hotel. The Black colored taxis are luxurious but charge you more money. Take the usual white colored taxis.

Plussat: Exquisite service and attention to detail! One of the best hotels regarding the service that I have ever stayed in - anywhere. Period!

Miinukset: Two minor details. I was not aware that I have to pay extra for the cappucino that I was ordering every morning. The taxi service provided/associated with the hotel is even more expensive than the already expensive taxi service in SP. They should provide free taxi service/shuttle from-to the airport.

Plussat: The bed was huge for Brazilian beds. Very comfortable. Good location (1 block from av. Paulista, and close to metro, MASP...). Staff is very helpfull and attentive.

Miinukset: The food. We ordered roomservice: chicken soup and pasta. The chicken soup had no taste, despite the fact you could see it was done with fresh vegetables. The pasta was cold and nothing special. Just a bunch of cream with strong flavour of lemon. It was also quite expensive. The breakfast was also on the poor side. Lots of people and small sizes portions of everything. Staff couldn't manage the quick pace in refilling the buffet. Also you have to wait till they breng coffie to you. You took too long! (specially if you wanted a second round...). Main guests are business people.

Plussat: Close to where I needed to be, and close to the central avenue for shopping

Plussat: The staff were really friendly and always willing to help. I like the chinese jaccuzi, but remember, you have to call to reserve it, it takes time for it to heat up (free of charge). The pool and gym are bit too small but sufficient. The breakfast is good. I would definitely go back. While in SP, make sure to visit Skybar at hotel unique (the view and atmosphere is marvelous)

Miinukset: Wished that the pool was an outside pool :)

Plussat: Love Porto Bay Hotels and this is one was no exception. Fantastic Gym, Pool and Spa, Very helpful service and very nice breakfast. I will definitely be back!

Plussat: If the price/quality ration stays the same, this will probably become my best address in Sao Paulo. Maybe not 100% full five star but the service is extreemly high quality, rooms are very confortable (bathrooms a little small) and breakfast is perfect. Location is good as well.

Plussat: The members of staff at the Hotel is exceptionally helpfull

Miinukset: no

Plussat: Bathroom tub is great. Breakfast is delicious.

Miinukset: Send email to inquire about billing method but gets no response. It's not a big deal but hope they could be more attentive. Stay there for 5 days and the room is relatively small considering the room rate.

Plussat: Great location, nice staff and good price

Miinukset: Small rooms and not cleaned thoroughly; beds not very comfortable, shower not consistent, and thin walls

Plussat: The breakfast was good, the live music and bar were very nice, the staff was very attentive.

Miinukset: Check in time of 2:00 PM is very late. Check out time of 12:00 PM is very early. Wireless internet access should be free like most hotels in the US.

Plussat: Location is good. Close to the Paulista Avenue. But you shouldn't walk in the streets when its dark.

Miinukset: Hotel staffs are very rude and there is nobody to control them. So they can talk and treat you as they wish and there is no place you can complain them. And also don't expect European Standards from this hotel.

Miinukset: We' ve seen the staff people at the breakfast room cleaning up the tables with used napkins at the two mornings we're there.

Plussat: The rooms are comfortable and spacious. I liked the wooden floors. The staff is very helpfull and kind. An excellent breakfast buffet.

Miinukset: Bad quality sheets

Plussat: the rooms are big

Miinukset: I had problems with the water in my room

Plussat: Location is excellent. Very near to Avenida Paulista (5 minutes by foot) which has shopping centers, restaurants and cinemas. Hotel is clean and secure. Rooms are large and comfortable.

Plussat: Hotel is secure and clean. Location is excelent. Very near and easy to reach to Avenida Paulista (5 minutes by foot). Kind and helpful staff. Rooms are large.

Plussat: Friendly staff, good breakfast.

Miinukset: Renovating the gym and swimmingpool, so no access. The rooms are old and needs to be renovated!

Plussat: nice warm shower, strong current

Miinukset: the fact 4 each friend I took 2 my room, I had 2 pay 20 euro extra, even if it was 5 minutes, due 2 'double room/single use' policy...

Plussat: the size of the rooms and location

Miinukset: the rooms need a uptodate, internet did not work , the staff need more training, and if you have a visitor comming to your room They will charge you R$ 70,00 that.

Miinukset: Remontti aulassa