Sao Paulo hotellit Bom Retiro

Miinukset: This is not the first time that I do not receive the receipt. The hotel says that they will send by e-mail, but I did not receive for the last stays (many). I have also registered as business client and that I need the receipt. But I did not receive the receipt. I am quite sure that there is some failure in the system of the hotel for this issue. With exception to this issue, the hotel is very comfortable and convenient in all aspects.

Plussat: The staff were super friendly and extremely helpful. Lovely big room, huge bed, awesome view. Near train station if you are ising public transport.

Miinukset: The fitness center could have had more weights, as the selection was limited and not hwavy at all.

Plussat: Luz Plaza is a very upkeep moderately priced hotel in the center of Bom Retiro. It's our go-to hotel in Sao Paulo. Please keep up the standard!!!^^

Miinukset: I think it's time to install new air conditioners, these have been the same these last 10 years and no longer emit cool air! For the standard I am familiar with Luz Plaza, the maintenance should be top priority. Also, what about installing night lights by the bed? That would be greatly appreciated!

Plussat: The hotel is excellent, great location! I loved the breakfast with a nice environment, many options, fresh and yummy.

Miinukset: I liked the experience. One thing i got disappointed I wanted to use the spa and I was informed it was just allowed for men. I think the reception should explain us about the facilities and this specific issue. I would love if the swimming pool were heated.

Plussat: This hotel is good for people who will stay for one or two nights in sao paulo as transit as the price is not bad

Miinukset: the rooms were small, and at night not best place to be around

Plussat: Friendly staff, comfortable and clean room. Lavish breakfast.

Miinukset: A tiny pool, unfit for swimming. More like a bath tub. They should not advertise as having a swimming pool.

Plussat: Very closed to Expo Center Norte.

Miinukset: Not all personnel speaks English.