Sao Paulo hotellit lähellä Hospital Sírio-Libanês

Plussat: The top floor bar with amazing views of the city

Plussat: A great hotel

Miinukset: Not much

Plussat: Everything

Miinukset: Price

Miinukset: OLD carpeting, and all that terrible smell in the rooms from carpeting and recycled AC. No windows that open in the rooms.

Plussat: Located perfectly just a block away from the Paulista with access to the great metro system. Few blocks away from MASP. The breakfast is very elegant, served in a delightful space and everything that was served was absolutely delicious. The staff was super attentive, cordial, friendly and very knowledgeable. Our room was clean, nicely designed and very spacious.

Miinukset: Clients should have access to the spa facilities. It’s a cheap and great marketing tool to sell other services and make your guest even happier.

Plussat: Breakfast was great

Miinukset: Coffee Machine in the room

Plussat: Location

Miinukset: It feels like you're in a two star hotel, but you are actually paying for a five star. They do not provide free water in the rooms. The rooms are outdated and there is chipped wood on the doors.

Plussat: Hotel was excellent, staff was amazing, especially Fillipe who helped me out loads. A mistake was made to my booking and I was upgraded. This hotel is a true 5 star experience... and it charges 5 star rates... however, I thought the 5 star rates were competitive with other 5 star hotels. Everything really was to the expected standard so I give it full marks.

Miinukset: I was traveling all around Brazil and by the time I got to Tivoli I had some laundry to do. It cost me 430 reais to do a white and dark load... wooops!!! I should have checked that they were charging 10 reais to wash a little pair of underwear... (may as well just buy new stuff for that price). Bit exorbitant to say the least!

Plussat: the staff

Plussat: Modern, efficient staff, good location and very nicely decorated rooms. Good breakfast selction also

Plussat: A neat, nicely decorated, wall placed hotel in the center of the city, not two minutes walking from the busy Av. Paulista and the MASP museum. It's safe to walk around both during daytime and night. The staff is efficient and good humoured, though they indulge themselves a bit to much in ocasions. The spa, gym and restaurants ara A-class but a bit too expensive. I would have appreciated some all-inclusivce offers as to take more advantage to what the premises have to offer. Excellent on the whole, though.

Plussat: Excellent personal service. Beautiful modern design. Great location.

Miinukset: Expensive.

Plussat: The staff were very friendly and helpful. It's a lovely location, near shops, restaurants, etc. The little outdoor heated pool amongst sofas etc was very pleasant. I was able to do some work seating in the sunshine, excellent for Londoners. The common areas are trendier than the actual rooms which are bit traditional. Overall a pleasant stay.

Miinukset: Little niggles: no printed list of numbers/hotel facilities; spa was ridiculously expensive; kettle was provided but no cups/tea/coffee; hairdryer plug didn't fit in the bathroom plug, had to go out with wet hair (in fact there was a knack to fitting it but some of the staff did not know it); my room was very small, and lastly it was clear that they saved a bit on the hotel refurb as some of the...

Plussat: Being at the center of Sao Paulo

Miinukset: The room was too small

Plussat: Perfect location in Jardins. Excellent facilities (gym, pool...). Good breakfast buffet with most helpful staff.

Miinukset: Upon early arrival (just a couple of hours), I was told I would be charged for an early check-in, which I agreed to. However, I did not find fair that they would charge exactly the same daily rate offered at booking.com.

Plussat: It is at a very convenient location, the room is quite large, the bed is super comfortable. The service is the best of all. I have suddenly developed tooth ache, the staffs helped me find the hospital to get prescription, and helped me find where to get the medicine. I can not thank enough to their help and kindness...... I will recommend this hotel to everyone. It is one of the best hotel I have ever stayed.

Miinukset: No

Plussat: Staff was friendly and able to accommodate us for a late-checkout easily, although it might've been just because of the low volume given the covid-19 situation. Easy to get food from Uber eats, plenty of places that can deliver to the hotel room. The bed was ok, not the best I've seen but comfortable enough for a night or 2.

Miinukset: Almost everything. The room was not very clean (dust at points, a hair in the bathroom door are just a couple examples), and had a weird smell. It's almost as if the non-smoking room was smoked on. Carpet had an old look and a few spots at places. Central AC was broken on our arrival, when we entered the room it was at 25C, and after we tried lowering the temperature it actually got warmer (26C). Had to call the lobby so they could send technicians to fix it, but even so the most we got the room down to was 20C. The thermostat buttons themselves are not working properly and need to be pressed "the right way" to work. We also had to get water delivered to us by Uber Eats because we had an empty minibar at the room, and the front desk didn't let us know during our late night check-in that because of the covid-19 measures we wouldn't be able to get any room service late at night, even though the menu at the room says there's 24h service for drinks and some snacks.

Plussat: Located in a street with restaurants and coffees.

Miinukset: Dear all this one is nothing to do with an Intercontinental. Needs urgently to be refurbished and personnel completely lost when checking in. They gave us a smoking room on the 12th floor. Did not get it initially as the whole floor smelled weird a mix of cigarette and humidity. The carpet was awfully dirty and needed to ask for sleepers and additional shampoo etc. The room was prepared for only one person. At check out I complained and it is there where other staff member told me the smell is because we were given a smoking room on the smoking floor. Overall the hotel is not luxurious at all. The reception is ultra small with 2 old sofas you could see it to the color and material. Not a single decoration for Christmas and New Year’s Eve (we flew from Doha and Christmas decorations were all over the city and hotels for a Muslim country). Deceived and not to go there again.

Plussat: Management of this hotel is doing it right. Not only is this hotel very attractive, management has instilled in the staff the correct attitude for customer service. The staff goes out of their way for guests. A really great stay Nice pool, gym and lobby bar

Plussat: The Staff was amazing. A special thanks to James and Sadrac for being so fantastic. The rooms was perfect and the location amazing.

Plussat: Great location, very clean rooms and friendly staff.

Miinukset: Everything was fine

Plussat: Staff very friendly

Miinukset: Pool very dirty

Plussat: Excellent

Miinukset: The jacuzzi in the bathroom did not work

Plussat: This was my 6th stay at the Renaissance Hotel. Service is impeccable, the rooms are luxurious, and I feel welcome. Thank you for making my stay special.

Miinukset: Everything was great!

Plussat: Wonderful hotel. Gym is excellent. Staff is very friendly. Rooms are big for a city hotel. Breakfast is plentiful. Location is between paulista and Oscjar Freire in the jardins. No complaints!

Miinukset: Pool is smallish since it is in the city.

Plussat: Located in safety area, close to Paulista area and close to good restaurants

Miinukset: Bad traffic, entire Paulista area is one way driving.

Plussat: Location is very good

Miinukset: i arrived at midnigth and the buffet service never answer the call to service to my room..., on another hand they didnt wake me up at the last moring and i needed to run to the airport...,

Plussat: The way the room has been designed, the efficiency of the staff

Miinukset: The breakfast (though offering plenty of options) could be a little bit better in terms of quality.

Plussat: the room was spacious, good location

Plussat: Liked the service provided by the reception and very accomodating.Good Location.

Miinukset: N/A

Plussat: Very well situated. Excellent price.

Plussat: Good money for value hotel. Very central location. Nice staff

Plussat: They had an English speaking staff member who was very helpful!! The location was very convenient, a few blocks from Metro and MASP museum. Nice neighborhood restaurants also including Subway and Domino's Pizza all within walking distance. The room was very clean, roomy, had cable TV, the bed pretty comfortable, had a desk area, overall very nice for the price, would stay again!!! Also the breakfast buffet was very good and plenty to eat!

Miinukset: No complaints at all!

Plussat: clean rooms, good location for business purposes, good breakfast, helpful staff, good value

Miinukset: wireless only in lobby

Plussat: the receptionist speaks fluent english and is very helpfull . The location is perfect, only 5 minutes walk to Av.Paulista . The hotelrooms are large and clean. The restaurant is very good.

Miinukset: we were in the hotel during the winter and the breakfast room inside is not large enough for all guests, so we had to sit outside in the garden, which was cold and not comfortable.

Plussat: it is close to paulista ave. and the area were is located is nice.

Miinukset: very old hotel, carpets and deco old. room was not so clean, but it was larger than i espected.

Plussat: Staff was very friendly

Miinukset: The hair dryer wasn’t working

Plussat: Nice location In jardins

Miinukset: Break fast is cheap and bad food Room are not attractive.. I check in in 1120. The room smelled so bad .... they changed me Old hotel with a bad maintenance Gym is quite poor. No bench The staff is not nice enough and welcoming Especially at the desk and breakfast place Paying for that kind of service and confort is a shame Traveling a lot... I rarely comment so bad

Plussat: Good location close to Paulista and walking distance to restaurants, rooftop bar and nice views

Miinukset: Peeling wallpaper in room suggests need for refurbishment

Plussat: Good value for the price. Great location. Nice pool and rooftop Bar. Decent breakfast. Very clean. Good size rooms

Miinukset: Rooms are old and bathroom would need an upgrade (however very clean)

Plussat: Location of the hotel was convenient. Work out facilities were better than expected.

Miinukset: Would have been nice if front desk could have excahnged currencies. The breakfast buffet was not appealing.

Plussat: nice, location, nice room

Plussat: Very nice and helpful staff. Excellent location. Good and fast internet for no extra charge.

Miinukset: The look of the corridors was a bit dated, some of the furniture in the room a bit worn - this did not cause any problems but influences the general impression of the hotel.

Plussat: The room was really big and the twin bed was super big. Nice and fresh room! Breakfast was also good with fresh fruits, yogurt, granola in addition to good selection of bread (also Brazilian cheese bread) Pool was small but good enough with a nice scenery over the rooftops

Plussat: Only the location. The water pressure is great though.

Miinukset: The hotel has a nice front desk and lobby area, but the rooms are very much old and not well kept. The beds are very uncomfortable. The floor is a plastic carpet, and still has stains, so its not properly cleaned. The beds have wheels, so they move as you shift during sleep or trying to sleep. The views from the third floor at least are not good. YOU CAN HEAR EVERYTHING IN YOUR FLOOR, and even the rooms above, literally. We could hear the conversations in the other rooms on the floor, like they were talking to us and the bathroom noise and all, it was very uncomfortable. They also didn't allow us to cancel before the ending of our stay, we wanted to move to another hotel, but they had a no cancellation policy. This was stated on the booking page, so that one is on me, but still, no cancellation after booking, nor after staying a few days there.

Plussat: Excelent location, confortable room, wonderfull stuff providing best stay possible

Miinukset: Furniture in rooms needs repairs and update

Plussat: location is ok

Miinukset: need refurbishment. naked electric cables in the wall, The staff did not speak english, breakfast is so so.

Plussat: The room has an excelent size. Super clean. Nice bed. Excellent breakfast.

Miinukset: The swimming pool was a bit dirty and it isn´t heated. The smell of the corridor to get to the room wasn´t good, although i think they were renovating the spaces (painting, etc)

Plussat: The staff is really friendly and professional! The location is good, next to a lot of things and on a center part of the city where it’s easy to reach most relevant locations and tourist sites. Rooms are very clean and impressively big, around 50/60sqm with kitchen, living room with sofa bed, a separated office room, bathroom and separated sleeping room with big queen bed.

Miinukset: Hotel is under renovations on some part but didn’t affect the guests in any way. Breakfast is very simple, with not too many options, needs improvement.

Plussat: *supportive staff , receptionist speak English * very good location and nice area with everything around you , malls, Paulista main street, restaurants ..etc

Miinukset: * TV channels, as all hotels in SP , NO ENGLISH channels at all * Breakfast choices limited especially for hot items * No Tea and coffee replenishment in room !

Plussat: The location is great, 4 blocks from Paulista Ave. the hotel is down a drive way, so a bit off of the street made it quiet. Staff very helpful, though the older man who works in reception at night looked like death warmed over, maybe he was having a bad night?

Miinukset: Seriously... get new towels, some of them are so old and thin they had holes in them, a bit embarrassing actually.

Plussat: location

Miinukset: Room very old, TV wasn't working. They forgot to towel in the toilet, restaurant terrible ... service level very poor ... they took 45 minutes after placing my order to inform that they didn't have the meal I had requested...

Plussat: Very good breakfast and friendly staff.

Plussat: Lobby is very elegant. Rooms are spacious.

Miinukset: They don’t pay attention to details. For example my room had one bath towel and one face towel. I requested couple more towel sets and they only brought an additional bath towel. Towels were very old. No tissues in bathroom or in the room. Elevator noise was very loud in my room.

Plussat: The room was enormous, modern and very comfortable. The location is excellent, surrounded by loads of restaurants and bars. The hotel is very nicely done up and clean.

Miinukset: The breakfast was very limited for a vegan diet, they didn’t have any kind of milk alternative. The gym is quite poorly equipped for a hotel like this.

Plussat: Staff Service Location Price benefit

Miinukset: Old looks inside room Bathroom could be improved

Plussat: Location is great, close to Avenida Paulista en subway/metro. Clean and big rooms, clean bath.

Miinukset: Breakfast is ok, but quite standard.

Plussat: Location is superb. Close to the metro station. Heart of the city with plenty of place to shop and sightseeing and eating and drinking. Safe area. Place is relatively clean. The service is spot on.

Miinukset: Breakfast was ok. Nothing too spectacular. The room could up updated. Dusty around the edges.

Plussat: Location is good. Close to the Paulista Avenue. But you shouldn't walk in the streets when its dark.

Miinukset: Hotel staffs are very rude and there is nobody to control them. So they can talk and treat you as they wish and there is no place you can complain them. And also don't expect European Standards from this hotel.

Miinukset: We' ve seen the staff people at the breakfast room cleaning up the tables with used napkins at the two mornings we're there.

Plussat: The rooms are comfortable and spacious. I liked the wooden floors. The staff is very helpfull and kind. An excellent breakfast buffet.

Miinukset: Bad quality sheets

Plussat: the rooms are big

Miinukset: I had problems with the water in my room

Plussat: Location is excellent. Very near to Avenida Paulista (5 minutes by foot) which has shopping centers, restaurants and cinemas. Hotel is clean and secure. Rooms are large and comfortable.

Plussat: Hotel is secure and clean. Location is excelent. Very near and easy to reach to Avenida Paulista (5 minutes by foot). Kind and helpful staff. Rooms are large.

Plussat: Friendly staff, good breakfast.

Miinukset: Renovating the gym and swimmingpool, so no access. The rooms are old and needs to be renovated!

Plussat: nice warm shower, strong current

Miinukset: the fact 4 each friend I took 2 my room, I had 2 pay 20 euro extra, even if it was 5 minutes, due 2 'double room/single use' policy...

Plussat: the size of the rooms and location

Miinukset: the rooms need a uptodate, internet did not work , the staff need more training, and if you have a visitor comming to your room They will charge you R$ 70,00 that.

Miinukset: Remontti aulassa