Sao Paulo hotellit lähellä Mosteiro de São Bento

Plussat: The top floor bar with amazing views of the city

Plussat: A great hotel

Miinukset: Not much

Plussat: Everything

Miinukset: Price

Miinukset: OLD carpeting, and all that terrible smell in the rooms from carpeting and recycled AC. No windows that open in the rooms.

Plussat: Located perfectly just a block away from the Paulista with access to the great metro system. Few blocks away from MASP. The breakfast is very elegant, served in a delightful space and everything that was served was absolutely delicious. The staff was super attentive, cordial, friendly and very knowledgeable. Our room was clean, nicely designed and very spacious.

Miinukset: Clients should have access to the spa facilities. It’s a cheap and great marketing tool to sell other services and make your guest even happier.

Plussat: Breakfast was great

Miinukset: Coffee Machine in the room

Plussat: Location

Miinukset: It feels like you're in a two star hotel, but you are actually paying for a five star. They do not provide free water in the rooms. The rooms are outdated and there is chipped wood on the doors.

Plussat: Hotel was excellent, staff was amazing, especially Fillipe who helped me out loads. A mistake was made to my booking and I was upgraded. This hotel is a true 5 star experience... and it charges 5 star rates... however, I thought the 5 star rates were competitive with other 5 star hotels. Everything really was to the expected standard so I give it full marks.

Miinukset: I was traveling all around Brazil and by the time I got to Tivoli I had some laundry to do. It cost me 430 reais to do a white and dark load... wooops!!! I should have checked that they were charging 10 reais to wash a little pair of underwear... (may as well just buy new stuff for that price). Bit exorbitant to say the least!

Plussat: the staff

Plussat: Modern, efficient staff, good location and very nicely decorated rooms. Good breakfast selction also

Plussat: A neat, nicely decorated, wall placed hotel in the center of the city, not two minutes walking from the busy Av. Paulista and the MASP museum. It's safe to walk around both during daytime and night. The staff is efficient and good humoured, though they indulge themselves a bit to much in ocasions. The spa, gym and restaurants ara A-class but a bit too expensive. I would have appreciated some all-inclusivce offers as to take more advantage to what the premises have to offer. Excellent on the whole, though.

Plussat: Excellent personal service. Beautiful modern design. Great location.

Miinukset: Expensive.

Plussat: The staff were very friendly and helpful. It's a lovely location, near shops, restaurants, etc. The little outdoor heated pool amongst sofas etc was very pleasant. I was able to do some work seating in the sunshine, excellent for Londoners. The common areas are trendier than the actual rooms which are bit traditional. Overall a pleasant stay.

Miinukset: Little niggles: no printed list of numbers/hotel facilities; spa was ridiculously expensive; kettle was provided but no cups/tea/coffee; hairdryer plug didn't fit in the bathroom plug, had to go out with wet hair (in fact there was a knack to fitting it but some of the staff did not know it); my room was very small, and lastly it was clear that they saved a bit on the hotel refurb as some of the...

Plussat: Being at the center of Sao Paulo

Miinukset: The room was too small

Plussat: Perfect location in Jardins. Excellent facilities (gym, pool...). Good breakfast buffet with most helpful staff.

Miinukset: Upon early arrival (just a couple of hours), I was told I would be charged for an early check-in, which I agreed to. However, I did not find fair that they would charge exactly the same daily rate offered at booking.com.

Plussat: The facilities are excellent, very clean and well kept. excellent breakfast. most important, a very friendly and helpful stuff. I will certainly return to this Hotel!!

Plussat: Location. Clean, well maintained, quiet.good breakfast.

Miinukset: WiFi in rooms really doesn’t work.

Plussat: Best hotel that we know of in Higienopolis area. Swimming pool is quite large, and garden at back is nice. Breakfast was fine.

Miinukset: An enclosed kid´s play area would be a plus for families with small children.

Plussat: the dimensions of the room

Miinukset: small parking

Plussat: clean, comfortable, smooth towels

Plussat: nice place but ridiculously slow and expensive internet - when are they going to include free, broadband wireless?

Miinukset: nice place but ridiculously slow and expensive internet - when are they going to include free, broadband wireless?

Plussat: location, great breakfast buffet, excellent low priced offer, young abd friendly straff

Plussat: Beatiful neighborhood, but not centrally located.

Miinukset: Terrible service: backed up toilets, broken air conditioner, no towels at pool, etc. We were not the only ones to have this experience. This is a nice facility with poor management.

Plussat: the service was excelent

Miinukset: Price of internet at 256 speed or 512 speed is outragous! the free service is of 64 kbt !

Plussat: Located near tourist attractions and good restaurants and bars. Good price. Room was spacious by urban hotel standards. Room was clean. Good internet. Spacious bath. I would stay again given price I paid of US$50/night

Miinukset: No English-speaking staff. None. And some of them were not very friendly or respectful of my poor attempts to communicate in Portuguese. Foreign travelers should be warned. Learn a little Portuguese if you want to stay here. For room size, there was only one little chair, so not terribly comfortable to relax. Breakfast was average or slightly below. AC seemed hit and miss. Comfort in the room went up and down. Hotel was advertised as 5 star. It was OK but I would peg as 3-4 star.

Miinukset: The room safe was locked. Couldn't use it. They didn't come to unlock it. Couldn't lock (from inside) the room door. Couldn't lock the balcony window (from inside). Could have allowed access for theft through the neighbours balcony.

Plussat: It was very clean and comfortable. If you like getting into the mix of the local population it is in a great location for that. Lots of fun things to do in the area but be careful it can be dangerous.

Plussat: They even did late check out for me.

Plussat: Location WiFi

Miinukset: No functioning tv Old crummy pillows No irons in rooms Staff appears to listen but unwilling to act

Plussat: The location

Miinukset: Very unfliendly staff

Plussat: Location, breakfast, cleanliness, and price were amazing.

Miinukset: What a great hotel. My only concern would be the front desk. After standing for 10 minutes we were finally acknowledged. The front desk was far more interested in their personal conversations than checking anyone in.

Plussat: It’s close to everything and area was fun to roam around and shopping

Miinukset: N/A

Plussat: The room is clean and new. I loved the bed and the pillow. It clearly is an executive minded hotel. Really good bathroom with a great shower. It is also located besides a movie theater.

Miinukset: The rooms facing the street are noisy. Elevators are few and small. This hotel has a very central location in São Paulo - which means the neighborhood isn´t great.

Plussat: Bed confortable

Miinukset: Dirty and old

Miinukset: Not charging for temporary guest visits

Plussat: second stay. Nice welcome back. Staff is great. Breakfast as well.

Plussat: The Staff was nice

Miinukset: Cleanliness was lacking.

Plussat: Breakfast ! Great choice and every day some new things to taste. The staff at the front desk are great Very helpful and friendly and concerned. Bed very comfortable.

Miinukset: Elevators are bit slow. shower has no removable hose

Plussat: Good location. Good buffet breakfast, and excellent aubergine soup in the restaurant!

Miinukset: Reception staff not particularly welcoming or helpful

Plussat: Staff is kind, efficient and professional. Breakfast was fresh and tasty.

Plussat: The staff. The breakfasts. The neighbourhood. The city view.

Miinukset: The hotel has begun charing for internet access. This is disappointing in an otherwise good hotel. Why should I pay to use my computer in my room?

Plussat: The staff are lovely.

Miinukset: Room a little faded.

Plussat: Good, central location. The hotel is a calm oasis in a hectic city. The staff were lovely; flexible about check in times, flexible about check out times, and keen to help. Nothing seemed to be a problem. Good breakfasts too. Thoroughly recommended.

Miinukset: Area not great, next time would stay more in jardins area

Miinukset: on the hotel descritption it claims to be a desing hotel wich is far from it, it just a normal hotel and I would say a 3 stars not 4

Plussat: Erinomainen hinta-laatusuhde, hyvä hotelli hintaan nähden.

Plussat: Hotel was fine.

Miinukset: Location. Dangerous.

Plussat: This is old hotel ,but everything is good ,Good locatate , good sevice ,good breakfast,we can’t speake Spainish ,but they have one staff he can speak english,he is very helpful ,help us to call the taxi to international airport,we command to tourist .

Miinukset: Nothing!

Plussat: Reception, breakfast, cleaning.

Miinukset: Nothing, I'm always there.

Plussat: The property was in good condition even though it was an old building. The check in process was great. A gentleman who was there was very helpful.

Miinukset: There promised breakfast and when I went into the dining room I had to wait for a longtime and there was no one to serve me. Later on a staff member came and took me to the kitchen to prepare my breakfast. I then lost it and left. When I was checking out I was met by a rude lady who was to check me out at reception.

Plussat: Great staff

Miinukset: None

Plussat: Only 5mins walk from metro station then its 15 mins on metro to Tiete coach terminal. Supermarket opposite and a couple of bars and restaurants in the same block

Miinukset: Rooms a bit dated. Could do with a deep clean including window sills etc

Plussat: The breakfast is supreme. Real value for your money.

Miinukset: Not much people speak English

Plussat: We spent there just one night with my friends. So for this period of time it was a good choice.

Miinukset: The neighbourhood is kinda dogdy but you can always catch an uber.

Miinukset: The staff is very unpolite, we had and inconvenience with our reservation and they didn’t give us an answer, they didn’t even try to help us. We did email booking telling about that and they answer back that it was up to the hotel staff to change our reservation! But the hotel staff didn’t help us. Also the place is not like the pictures, is very old and ugly, not a comfortable place to stay, there are way much better places to stay in Sao Paulo for the same price. I had been booking my hotels in booking for years and it was the second time I had a problem with my reservation, the first time (back in 2017, at a hotel in Israel) the hotel gave me a solution and staff were so careful and helped me! But this time, very DISAPOINTED. Worst experience ever, I don’t know if all the good reviews and comments here are real because ANY of it are true.

Plussat: Normally I stay at Marian Palace Hotel close by which is being renovated but I willseriously consider staying at the Shelton Planalto in future

Plussat: The location as well as the comfort in the room

Miinukset: This hotel is located in the city centre which is not very safe and there is no safety deposit box in the rooms. The rooms include a bed and a table. This hotel is more suitable for locals that are familiar with the area and speak Portuguese.

Plussat: Near the Repblica Square. Many restaurants choices nearby.

Miinukset: Almost all staff don't speak English. No airport shuttle bus. The servant opens the door without knocking.

Plussat: There isn’t much to eat , just bunch of breads , not a typical breakfast but it’s fair enough

Miinukset: Everything else is fine

Plussat: Location

Miinukset: To old fashion

Plussat: The breakfast is standard, the staff is helpful, nice hotel.

Plussat: English is a big problem for staff

Plussat: Set out very well and found the available swimming and gym to be good

Plussat: location is nice , price as well

Plussat: The staff, reception, concierge made the stay impeccable.

Miinukset: Lift didn't work sometimes and breakfast was very basic

Plussat: I liked the area and that the Hotel have balconies.

Miinukset: The lobby was dark, the lamps wasn’t on. The furniture are old and tasteless . The elevator was not working all the time, so we as guest had to use the staff one.

Plussat: Location may be considered dodgy but it is actually charming. Staff couldn’t be more thoughtful and hands-on:)

Miinukset: Room smelled of mold. Found small roaches in the wardrobe. Breakfast unimpressive.

Plussat: Good location, nice people working !!

Miinukset: The bathtub was really small at all..

Plussat: A charming hotel near the Plaza Republica (and Metro Station). Good breakfast.

Plussat: The room was great and had a big bathroom and also the balcony. The staff was pretty helpfull and friendly.

Miinukset: The elevators are under maintenance, witch is indeed necessary. The old ones are slow and there were always a queue after the breakfast to take them. Hope that the new system works well

Plussat: Nothing

Miinukset: It is not nice hotel looks better than what is is at the pictures, price is crazy for the hotel and location, also the elevator is old take to long to get to the level I have to take the stairs at all the time, not good to walk around alot of crackers and bad people around, noise very noise hotel because the stretts and people hanging out until later, tehy charge for 2 hours later check out almost $40.00usd, also my booking was for 2 but just me check in even I let them know 2 days before they charge for the 2 people, I have emails that show my cancellation of one person stay.