Sao Paulo hotellit lähellä Prefeitura de São Paulo

Plussat: The top floor bar with amazing views of the city

Plussat: A great hotel

Miinukset: Not much

Plussat: Everything

Miinukset: Price

Miinukset: OLD carpeting, and all that terrible smell in the rooms from carpeting and recycled AC. No windows that open in the rooms.

Plussat: Located perfectly just a block away from the Paulista with access to the great metro system. Few blocks away from MASP. The breakfast is very elegant, served in a delightful space and everything that was served was absolutely delicious. The staff was super attentive, cordial, friendly and very knowledgeable. Our room was clean, nicely designed and very spacious.

Miinukset: Clients should have access to the spa facilities. It’s a cheap and great marketing tool to sell other services and make your guest even happier.

Plussat: Breakfast was great

Miinukset: Coffee Machine in the room

Plussat: Location

Miinukset: It feels like you're in a two star hotel, but you are actually paying for a five star. They do not provide free water in the rooms. The rooms are outdated and there is chipped wood on the doors.

Plussat: Hotel was excellent, staff was amazing, especially Fillipe who helped me out loads. A mistake was made to my booking and I was upgraded. This hotel is a true 5 star experience... and it charges 5 star rates... however, I thought the 5 star rates were competitive with other 5 star hotels. Everything really was to the expected standard so I give it full marks.

Miinukset: I was traveling all around Brazil and by the time I got to Tivoli I had some laundry to do. It cost me 430 reais to do a white and dark load... wooops!!! I should have checked that they were charging 10 reais to wash a little pair of underwear... (may as well just buy new stuff for that price). Bit exorbitant to say the least!

Plussat: the staff

Plussat: Modern, efficient staff, good location and very nicely decorated rooms. Good breakfast selction also

Plussat: A neat, nicely decorated, wall placed hotel in the center of the city, not two minutes walking from the busy Av. Paulista and the MASP museum. It's safe to walk around both during daytime and night. The staff is efficient and good humoured, though they indulge themselves a bit to much in ocasions. The spa, gym and restaurants ara A-class but a bit too expensive. I would have appreciated some all-inclusivce offers as to take more advantage to what the premises have to offer. Excellent on the whole, though.

Plussat: Excellent personal service. Beautiful modern design. Great location.

Miinukset: Expensive.

Plussat: The staff were very friendly and helpful. It's a lovely location, near shops, restaurants, etc. The little outdoor heated pool amongst sofas etc was very pleasant. I was able to do some work seating in the sunshine, excellent for Londoners. The common areas are trendier than the actual rooms which are bit traditional. Overall a pleasant stay.

Miinukset: Little niggles: no printed list of numbers/hotel facilities; spa was ridiculously expensive; kettle was provided but no cups/tea/coffee; hairdryer plug didn't fit in the bathroom plug, had to go out with wet hair (in fact there was a knack to fitting it but some of the staff did not know it); my room was very small, and lastly it was clear that they saved a bit on the hotel refurb as some of the...

Plussat: Being at the center of Sao Paulo

Miinukset: The room was too small

Plussat: Perfect location in Jardins. Excellent facilities (gym, pool...). Good breakfast buffet with most helpful staff.

Miinukset: Upon early arrival (just a couple of hours), I was told I would be charged for an early check-in, which I agreed to. However, I did not find fair that they would charge exactly the same daily rate offered at booking.com.

Plussat: It is at a very convenient location, the room is quite large, the bed is super comfortable. The service is the best of all. I have suddenly developed tooth ache, the staffs helped me find the hospital to get prescription, and helped me find where to get the medicine. I can not thank enough to their help and kindness...... I will recommend this hotel to everyone. It is one of the best hotel I have ever stayed.

Miinukset: No

Plussat: Staff was friendly and able to accommodate us for a late-checkout easily, although it might've been just because of the low volume given the covid-19 situation. Easy to get food from Uber eats, plenty of places that can deliver to the hotel room. The bed was ok, not the best I've seen but comfortable enough for a night or 2.

Miinukset: Almost everything. The room was not very clean (dust at points, a hair in the bathroom door are just a couple examples), and had a weird smell. It's almost as if the non-smoking room was smoked on. Carpet had an old look and a few spots at places. Central AC was broken on our arrival, when we entered the room it was at 25C, and after we tried lowering the temperature it actually got warmer (26C). Had to call the lobby so they could send technicians to fix it, but even so the most we got the room down to was 20C. The thermostat buttons themselves are not working properly and need to be pressed "the right way" to work. We also had to get water delivered to us by Uber Eats because we had an empty minibar at the room, and the front desk didn't let us know during our late night check-in that because of the covid-19 measures we wouldn't be able to get any room service late at night, even though the menu at the room says there's 24h service for drinks and some snacks.

Plussat: Located in a street with restaurants and coffees.

Miinukset: Dear all this one is nothing to do with an Intercontinental. Needs urgently to be refurbished and personnel completely lost when checking in. They gave us a smoking room on the 12th floor. Did not get it initially as the whole floor smelled weird a mix of cigarette and humidity. The carpet was awfully dirty and needed to ask for sleepers and additional shampoo etc. The room was prepared for only one person. At check out I complained and it is there where other staff member told me the smell is because we were given a smoking room on the smoking floor. Overall the hotel is not luxurious at all. The reception is ultra small with 2 old sofas you could see it to the color and material. Not a single decoration for Christmas and New Year’s Eve (we flew from Doha and Christmas decorations were all over the city and hotels for a Muslim country). Deceived and not to go there again.

Plussat: Management of this hotel is doing it right. Not only is this hotel very attractive, management has instilled in the staff the correct attitude for customer service. The staff goes out of their way for guests. A really great stay Nice pool, gym and lobby bar

Plussat: The Staff was amazing. A special thanks to James and Sadrac for being so fantastic. The rooms was perfect and the location amazing.

Plussat: Great location, very clean rooms and friendly staff.

Miinukset: Everything was fine

Plussat: Staff very friendly

Miinukset: Pool very dirty

Plussat: The facilities are excellent, very clean and well kept. excellent breakfast. most important, a very friendly and helpful stuff. I will certainly return to this Hotel!!

Plussat: Location. Clean, well maintained, quiet.good breakfast.

Miinukset: WiFi in rooms really doesn’t work.

Plussat: Best hotel that we know of in Higienopolis area. Swimming pool is quite large, and garden at back is nice. Breakfast was fine.

Miinukset: An enclosed kid´s play area would be a plus for families with small children.

Plussat: the dimensions of the room

Miinukset: small parking

Plussat: clean, comfortable, smooth towels

Plussat: nice place but ridiculously slow and expensive internet - when are they going to include free, broadband wireless?

Miinukset: nice place but ridiculously slow and expensive internet - when are they going to include free, broadband wireless?

Plussat: location, great breakfast buffet, excellent low priced offer, young abd friendly straff

Plussat: Beatiful neighborhood, but not centrally located.

Miinukset: Terrible service: backed up toilets, broken air conditioner, no towels at pool, etc. We were not the only ones to have this experience. This is a nice facility with poor management.

Plussat: the service was excelent

Miinukset: Price of internet at 256 speed or 512 speed is outragous! the free service is of 64 kbt !

Plussat: Staff was very friendly

Miinukset: The hair dryer wasn’t working

Plussat: Nice location In jardins

Miinukset: Break fast is cheap and bad food Room are not attractive.. I check in in 1120. The room smelled so bad .... they changed me Old hotel with a bad maintenance Gym is quite poor. No bench The staff is not nice enough and welcoming Especially at the desk and breakfast place Paying for that kind of service and confort is a shame Traveling a lot... I rarely comment so bad

Plussat: Good location close to Paulista and walking distance to restaurants, rooftop bar and nice views

Miinukset: Peeling wallpaper in room suggests need for refurbishment

Plussat: Good value for the price. Great location. Nice pool and rooftop Bar. Decent breakfast. Very clean. Good size rooms

Miinukset: Rooms are old and bathroom would need an upgrade (however very clean)

Plussat: Location of the hotel was convenient. Work out facilities were better than expected.

Miinukset: Would have been nice if front desk could have excahnged currencies. The breakfast buffet was not appealing.

Plussat: nice, location, nice room

Plussat: Very nice and helpful staff. Excellent location. Good and fast internet for no extra charge.

Miinukset: The look of the corridors was a bit dated, some of the furniture in the room a bit worn - this did not cause any problems but influences the general impression of the hotel.

Plussat: employees' cooperation and help when needed. nice area, close to main street Paulista

Miinukset: weak internet signal in the room TV has NO English channel at all, all channels were in Portuguese

Plussat: Chech un and out prcesses, very good and accurate. Cleanliness. Excellent breakfast. Nice guest courtesy offers for free (15 minute massage and so). Location is great. Personal, very friendly and helpful.

Miinukset: Only buffet served one night for dinero was not so good. Miñor issues with TV settings.

Miinukset: We had a problem with our reservation! The breakfast was not include and 42 reais e too expensive per person!

Plussat: Breakfast is nice but staff members at the restaurant take too long to serve you.

Miinukset: The internet was really bad. I could not work.

Plussat: Bed Comfortable desk Personel was flexible and open

Plussat: Location

Miinukset: Room service ........soup.......terrible..........no salt, no spices, no taste.

Plussat: room and bathroom were nice and clean. Close to subway.

Miinukset: breakfast expensive and not included

Plussat: Rooms are modern and clean. Not much by way of services in the hotel, just a place to sleep.

Miinukset: Expensive

Plussat: Staff service

Miinukset: Rooms are not confort for the rate you are paying

Plussat: Convenient location. Functional facilities, if minimal. Polite staff.

Miinukset: They overcharge for everything, adding taxes that were pre-paid. Outrages fees for interente use if you don't have a laptop. High prices for food and drinks.

Plussat: Staff was very helpful. Close to shops and amenities. Close to subway. Decent size bathroom.

Miinukset: Not many restaurants close by.

Plussat: Staff was very helpful, especially Ms. Julia, location near to almost every thing. The breakfast was very good

Miinukset: The rooms are small, hotel can be considered as a 3 start not 4 (American standard).A little bit expensive for facilities.

Plussat: The location is great (taxi, subway, bus stop, shopping centers, restaurants, etc, at walking distance and the service is good.

Miinukset: I had an odd experience at the check out desk. I was presented a bill with the total amount of expenses but no details. All hotels I have stayed in usually give you a detailed list of expenses for your review and approval before billing your credit card. The clerk wanted to convince me to wait the detailed electronic invoice I should receive by email 2 days later!!!! I had to insist, even talked to another clerk to get an expenses details. And guess what? There was a little mistake and they were kind enough as to remove it from my bill. But I had to sign a paper informing that I was notified that the withdraw of the amount was subject to later approval. This is ridiculous! I believe Accord should be told about this strange procedure

Plussat: Food

Plussat: Friendly staff, good location.

Miinukset: More like a 3 star hotel, not 4. Rooms rather small.

Plussat: location

Miinukset: Room very old, TV wasn't working. They forgot to towel in the toilet, restaurant terrible ... service level very poor ... they took 45 minutes after placing my order to inform that they didn't have the meal I had requested...

Plussat: Very good breakfast and friendly staff.

Plussat: Lobby is very elegant. Rooms are spacious.

Miinukset: They don’t pay attention to details. For example my room had one bath towel and one face towel. I requested couple more towel sets and they only brought an additional bath towel. Towels were very old. No tissues in bathroom or in the room. Elevator noise was very loud in my room.

Plussat: The room was enormous, modern and very comfortable. The location is excellent, surrounded by loads of restaurants and bars. The hotel is very nicely done up and clean.

Miinukset: The breakfast was very limited for a vegan diet, they didn’t have any kind of milk alternative. The gym is quite poorly equipped for a hotel like this.

Plussat: Staff Service Location Price benefit

Miinukset: Old looks inside room Bathroom could be improved

Plussat: Location is great, close to Avenida Paulista en subway/metro. Clean and big rooms, clean bath.

Miinukset: Breakfast is ok, but quite standard.

Plussat: Location is superb. Close to the metro station. Heart of the city with plenty of place to shop and sightseeing and eating and drinking. Safe area. Place is relatively clean. The service is spot on.

Miinukset: Breakfast was ok. Nothing too spectacular. The room could up updated. Dusty around the edges.

Plussat: Location is good. Close to the Paulista Avenue. But you shouldn't walk in the streets when its dark.

Miinukset: Hotel staffs are very rude and there is nobody to control them. So they can talk and treat you as they wish and there is no place you can complain them. And also don't expect European Standards from this hotel.

Miinukset: We' ve seen the staff people at the breakfast room cleaning up the tables with used napkins at the two mornings we're there.

Plussat: The rooms are comfortable and spacious. I liked the wooden floors. The staff is very helpfull and kind. An excellent breakfast buffet.

Miinukset: Bad quality sheets

Plussat: the rooms are big

Miinukset: I had problems with the water in my room

Plussat: Location is excellent. Very near to Avenida Paulista (5 minutes by foot) which has shopping centers, restaurants and cinemas. Hotel is clean and secure. Rooms are large and comfortable.

Plussat: Hotel is secure and clean. Location is excelent. Very near and easy to reach to Avenida Paulista (5 minutes by foot). Kind and helpful staff. Rooms are large.

Plussat: Friendly staff, good breakfast.

Miinukset: Renovating the gym and swimmingpool, so no access. The rooms are old and needs to be renovated!

Plussat: nice warm shower, strong current

Miinukset: the fact 4 each friend I took 2 my room, I had 2 pay 20 euro extra, even if it was 5 minutes, due 2 'double room/single use' policy...

Plussat: the size of the rooms and location

Miinukset: the rooms need a uptodate, internet did not work , the staff need more training, and if you have a visitor comming to your room They will charge you R$ 70,00 that.

Miinukset: Remontti aulassa

Plussat: Really helpful staff, good breakfast, good location and value for money.

Miinukset: Not charging for temporary guest visits

Plussat: second stay. Nice welcome back. Staff is great. Breakfast as well.

Plussat: The Staff was nice

Miinukset: Cleanliness was lacking.

Plussat: Breakfast ! Great choice and every day some new things to taste. The staff at the front desk are great Very helpful and friendly and concerned. Bed very comfortable.

Miinukset: Elevators are bit slow. shower has no removable hose

Plussat: Good location. Good buffet breakfast, and excellent aubergine soup in the restaurant!

Miinukset: Reception staff not particularly welcoming or helpful

Plussat: Staff is kind, efficient and professional. Breakfast was fresh and tasty.

Plussat: The staff. The breakfasts. The neighbourhood. The city view.

Miinukset: The hotel has begun charing for internet access. This is disappointing in an otherwise good hotel. Why should I pay to use my computer in my room?

Plussat: The staff are lovely.

Miinukset: Room a little faded.

Plussat: Good, central location. The hotel is a calm oasis in a hectic city. The staff were lovely; flexible about check in times, flexible about check out times, and keen to help. Nothing seemed to be a problem. Good breakfasts too. Thoroughly recommended.

Miinukset: Area not great, next time would stay more in jardins area

Miinukset: on the hotel descritption it claims to be a desing hotel wich is far from it, it just a normal hotel and I would say a 3 stars not 4

Plussat: Erinomainen hinta-laatusuhde, hyvä hotelli hintaan nähden.

Plussat: Hotel was fine.

Miinukset: Location. Dangerous.

Plussat: This is old hotel ,but everything is good ,Good locatate , good sevice ,good breakfast,we can’t speake Spainish ,but they have one staff he can speak english,he is very helpful ,help us to call the taxi to international airport,we command to tourist .

Miinukset: Nothing!

Plussat: Reception, breakfast, cleaning.

Miinukset: Nothing, I'm always there.

Plussat: The property was in good condition even though it was an old building. The check in process was great. A gentleman who was there was very helpful.

Miinukset: There promised breakfast and when I went into the dining room I had to wait for a longtime and there was no one to serve me. Later on a staff member came and took me to the kitchen to prepare my breakfast. I then lost it and left. When I was checking out I was met by a rude lady who was to check me out at reception.

Plussat: Great staff

Miinukset: None