Sao Paulo hotellit lähellä Centro de Convenções Frei Caneca

Plussat: almost everything

Miinukset: I had to pay for the wifi!!!!

Plussat: It was a standard service i will wont be staying there again

Miinukset: Staff was awfull. And was all round experience. Front desk wasnt helpful at all. Bar staff walked by 3 times before i could catch eye contact with someone and they werent busy. Talking amoung eachoher

Plussat: The location is excellent and the staff were friendly. It's really worth paying the extra £10 or whatever for lounge access - breakfast and evening drinks were great!

Miinukset: The rooms are not cheap and, for the price, things are a little 'tired' compared to an equivalently-priced hotel in Asia or North America. The lounge is excellent with the exception of the computers, which are slow (if they work at all). There are more reasonably priced places in the same area, but it is still a great hotel, so if you want a bit more luxury/a few more facilities and are prepared to pay for it, this could be your place!

Plussat: Location

Miinukset: The service at the 23rd club floor ends to early. It is not worth it to Upgrade the room, not good value for the higher cost.

Plussat: Service , staff , Gym , lounge

Miinukset: Everything was stellar

Plussat: This was my 6th stay at the Renaissance Hotel. Service is impeccable, the rooms are luxurious, and I feel welcome. Thank you for making my stay special.

Miinukset: Everything was great!

Miinukset: We had booked from sunday 28 because we had an early arrival on monday 29 and they did NOT HAVE rooms available for us.

Plussat: Loved everything. Very special

Miinukset: Nothing

Plussat: Wonderful hotel. Gym is excellent. Staff is very friendly. Rooms are big for a city hotel. Breakfast is plentiful. Location is between paulista and Oscjar Freire in the jardins. No complaints!

Miinukset: Pool is smallish since it is in the city.

Plussat: Loved the location, the views and the gym.

Plussat: Great location, great staff, nice room

Miinukset: If you are an extremely sensitive sleeper you might hear city noise at night

Plussat: Top quality hotel with top quality service

Miinukset: Nothing

Plussat: Great value for a one night stay. Convenient to everything! Breakfast was excellent! Staff is friendly and helpful.

Miinukset: The internet was really bad

Plussat: Staff is very friendly and warm. Breakfast was excellent too. Very well located and general amenities just around the corner.

Miinukset: Even though it's a traditional and comfortable hotel, it's in need of renovations when it comes to decoration.

Miinukset: Not a 5 stars hotel service ! Only 2 open desk from 5 exiting on check -in . Missing basic In bathroom as vanity kit , body lotion , dental kit (available on request from reception:((. overcrowded breakfast hall. Queue was 30-40 people! Total mess ! Absolutely disappointed !

Plussat: Not worth for the money.

Miinukset: Renovation was not that good. The lobby is beautiful but the rooms are old.

Plussat: Great location!

Miinukset: The hotel is very outdated! It needs a total makeover from the outside and in! The VIP club room smells mold.

Plussat: Position

Miinukset: Dark hotel; Very dirty carpet; Extra cost for early check in

Plussat: Great staff. 5 star experience.

Miinukset: Need some renovations

Plussat: Location

Miinukset: There isn’t even a plastic glass in the room.

Plussat: Location is great!

Miinukset: No comments

Plussat: Location

Miinukset: Rooms could be bigger, microwave and pressing iron in the rooms

Plussat: Happy hour no hotel

Plussat: The restaurant is great and bar ambiance good as well!

Miinukset: A bit could at night, not really a comfort feeling!

Plussat: Good access to Paulista.

Miinukset: Terrible staffs!!!! It took about 1 hour for check-in process!!!! They did not recognized our reservation confirmation thru booking.com.... Staffs did not focus on our check-in and talked to other customer.... Staffs changed three times for our check-in.... Duplicate confirmation and check-in process....We were so tired of that. We never stay at this hotel.

Plussat: The breakfast was really good and the bed was comfortable.

Plussat: The location is excellent, right on the Paulista Avenue, besides it is a walking distance from a subway station. The hotel is modern and is perfect for people on business trips as well as people on vacation.

Miinukset: everything was perfect

Miinukset: The price very high compared to other Ibis hotel.

Miinukset: The bed.

Miinukset: They placed me in a room next to another room where the resident has a dog and the dog barked at night when I was sleeping They knew there was a dog there and did not have the courtesy of checking with me if this was a problem

Plussat: Pillows

Miinukset: Understaffed reception, waited very long. Breakfast room had no atmosphere.

Plussat: Staff, location and cleaness

Miinukset: It was very was noisy 2 nights

Plussat: Great place to stay. The staff was very helpful, kind and welcoming. Lovely rooms, quiet and great space. The area is safe and within a few minutes of walking you find a mall. Also few places to eat and have a drink around. Great breakfast in the morning also.

Plussat: Location and comfort was really good. Also the rooms are very clean and have a nice view.

Miinukset: Everything was good, but two things I didn't like: even with 'don't disturb' sign on the door, I'd have staff coming to the door to ask for replacement of mini-bar (everyday). That was kind of annoying. Other thing, my friend, a transgender person, suffer from transfobia, since when she got to the hotel to visit me, the staff on reception asked for her ID, and because it was with a male name, they didn't want to let her in? So I had to go downstairs to facilitate this. It was a really bad situation for us. Maybe the staff could be more informed and the hotel could provide education on how to treat transgender and non-binary people :)

Plussat: The family room is amazing. Comfortable. Clean. Warm. The staff was very professional, sympathetic and helpful. The location is very good, close to shopping and restaurant. We loved our stay here.

Miinukset: The price for breakfast is a little high.

Plussat: Very professional hotel with attention to the finer details. I travel quite often so I get to compare hotels. The room size is big. Location great. Decor and facilities good to ok. Overall I would definitely come back. Price was reasonable too.

Miinukset: A bit of attention to the gym could be great. Extend the room out and get more machines. Nothing that bothered me much.

Plussat: Location

Miinukset: Construction in the building, really noise. Elevators out of work for hours had to go up and down the stairs twice.

Plussat: Location. Clean, well maintained, quiet.good breakfast.

Miinukset: WiFi in rooms really doesn’t work.

Plussat: Quiet and safe location but easy to get on the metro to anywhere in the city

Plussat: Fruits

Miinukset: Most of the time breakfast not hot food cold

Plussat: Very friendly girls both at check in and check out (Fernanda), got a room on one of the top floors (25th) with a great view and excellent facilities, also 24/7 selection of items for room service, overall best Novotel hotel Ihave stayed throughout, also SP such a great city.

Plussat: Our check in was very efficient, and the attendant pre-filled most of the details that needed signing, which is a pleasant change from many of the other hotels we stay in Brazil where you can be standing there for more than half an hour while every hotel guest is forced to fill out their life details on individual forms. We found the check in process, and staff in general, to be very welcoming. We found the lifts to be efficient. The room we had (executive suite) was big enough for 2 parents, 2 children, and had a bath. We slept well. The main bed was comfortable. The bath / shower worked well. It is very close to the Famiglia Mancini restaurants where we had a birthday.

Miinukset: The sofa bed was sagging and wouldn't have supported an adult (but served OK for our little 3 year old). The attendant who setup the sofa bed told us it is due for replacement. The TV in our room had poor reception (fuzzy) and was on a swivel - that kept swivelling. The other room we had booked (for the grandparents) did not have that problem. The breakfast wasn't quite as good as the previous hotels we've stayed at during this same travel: it's a huge breakfast room with which it is hard to achieve the same cosiness as with more boutique hotels. I guess it does have to efficiently process hundreds and hundreds of guests. However we also had to chase around to get cutlery. There was a pair of men's underwear just under the bed, so the cleaning of that room can't have been too thorough.

Plussat: Location close to Mancini Italian Restaurant ... walking distance . Thats all.

Miinukset: 1. Musty smell in the Lobby / Reception .. 2. Very slow check in / out process 3. Cleanliness in room 4. Worn out furniture with stains 5. Breakfast was --so so crowded

Plussat: The location was excellent.

Miinukset: Found a used sock in the room between bed and curtains which means room had not been cleaned very carefully.

Plussat: The hotel was well located within walking distance of the Praca do Republica. It has comfortable rooms with good views on the upper floors. Very good value for money.

Plussat: Breakfast seemed to be fair enough. Lots of repetition though. Bethania, the room keeper always did a good job. I would recommend this hotel to a visitor.

Plussat: Attention

Miinukset: The toilet was not clean , literally. They kindly changed me to another room but I could see dust everywhere

Plussat: Close to everything and smacked in the city center. Great and helpful staff. Clean rooms.

Plussat: The location was excellent and the breakfast was amazing. The staff was very helpful. The proximity of where I had to be was extremely convineient.

Miinukset: N/A

Plussat: Location

Miinukset: Bathroom drainage blocked with previous guests facial hair, shower drainage similar, bed dirty..

Plussat: First of all, the evening barman is totally AMAZING. Making the greatest (and cheapest) caipirinha of all Sao Paulo, with great talent and real kindness. I absolutely recommend you to try, you'll be amazed and convinced ! Then, very, very good breakfast, very good beds, a lot of space in the room, good bathroom (no bath, only shower FYI). Perfect spot in SP, at the crossing of Augusta and Paulista.

Miinukset: Rooms are a bit "vintage", lifts are not optimized, must pay in the beginning (but they let us one day to enable our card abroad, we forgot to do it before, so that's nice) Dust in lots of places when arriving in my room (in the clothes cupboard, in the bathroom where I put the towel,...) No drinkable water at disposal in the room

Plussat: I love staying here. I just wish the check-in time could be a little bit more earlier .

Plussat: Location

Miinukset: Dirty

Plussat: Location

Miinukset: Not clean

Plussat: Great breakfast, very good room size, really good shower, amazing location.

Miinukset: The check-in experience was really bad for the second time in a roll. It took a long time to help me at 10:00 PM and when they got to me they lost my reservation and even though I had done a pre-check in online I had to do it all over again.

Plussat: location was great, clean, breakfast,

Miinukset: the room for the night was cold but unfortunately the heat system didn't work