Sao Paulo hotellit lähellä Viaduto do Cha

Plussat: The location was all right, but also nothing special.

Miinukset: The hotel, bathroom, furnishings and all in all is outdated and doesn’t deserve the 5 star rating it has. It’s more of a 3 star hotel. But even then I’ve been to better one. Furniture looks cheap and many things, like the lampshade are stained.

Plussat: Just a location

Miinukset: Nothing I like I can talk about my over all experience wasn’t very warming what I saw in pictures

Plussat: Specially hotel reception staff was very good and friendly extra ordinary cooperative staff .

Miinukset: Only one think inside hotel they even make beer bar but there is no any smoking area inside the hotel, otherwise everything was great.

Plussat: Position is good and staff are very friendly

Miinukset: Smelled and felt and looked old, carpets and almost everything structural and decorative look like they are way due for a refurbishment. Room service was extremely slow almost non existent at times.

Plussat: Location and parking

Miinukset: Was dirtiest in the room

Plussat: Attention

Plussat: Located near tourist attractions and good restaurants and bars. Good price. Room was spacious by urban hotel standards. Room was clean. Good internet. Spacious bath. I would stay again given price I paid of US$50/night

Miinukset: No English-speaking staff. None. And some of them were not very friendly or respectful of my poor attempts to communicate in Portuguese. Foreign travelers should be warned. Learn a little Portuguese if you want to stay here. For room size, there was only one little chair, so not terribly comfortable to relax. Breakfast was average or slightly below. AC seemed hit and miss. Comfort in the room went up and down. Hotel was advertised as 5 star. It was OK but I would peg as 3-4 star.

Miinukset: The room safe was locked. Couldn't use it. They didn't come to unlock it. Couldn't lock (from inside) the room door. Couldn't lock the balcony window (from inside). Could have allowed access for theft through the neighbours balcony.

Plussat: It was very clean and comfortable. If you like getting into the mix of the local population it is in a great location for that. Lots of fun things to do in the area but be careful it can be dangerous.

Plussat: They even did late check out for me.

Plussat: Location WiFi

Miinukset: No functioning tv Old crummy pillows No irons in rooms Staff appears to listen but unwilling to act

Plussat: The location

Miinukset: Very unfliendly staff

Plussat: Location, breakfast, cleanliness, and price were amazing.

Miinukset: What a great hotel. My only concern would be the front desk. After standing for 10 minutes we were finally acknowledged. The front desk was far more interested in their personal conversations than checking anyone in.

Plussat: It’s close to everything and area was fun to roam around and shopping

Miinukset: N/A

Plussat: Excellent location

Miinukset: Bed and pillows are inconvenient, air conditioning is noisy, noise from the corridor and from the street, breakfast is awful, personnel hardly speak English, only soap and shampoo in bathroom, towels were not changed throughout whole stay. They even refused to call a taxi for me

Plussat: Room was spacious, comfortable bed, clean bathroom.

Miinukset: Our room was behind the elevators, so had loud noises constantly in the room. The hotel reception staff we found were not friendly on check in

Plussat: The shower (perfect... not usual in brazil) the views, breakfast, the bed, The area ( sounds Gotham city, but is safe), transport, plenty of places to eat, the cine maraba just in front

Miinukset: The carpet in the room

Plussat: great hotel in the middle of everywhere. the breakfast was also amazing.

Miinukset: the room was smaller than what I expected. It mentioned that it is a 4 star hotel but it doesn't really represent that.

Plussat: Good, central location and nice staff.

Miinukset: The bathroom was not clean properly.

Plussat: The rooms are a comfy and clean.Just the metal window from outside was broken,but it didn’t interfere on my stay.The room was a proper one,with all the amenities a good hotel should have,such as: Safe Toiletries Good quality towels Hangers Blankets Laundry bags Do not disturb sign Proper shower and bathtub I would stay at the excelsior again,as I have been in most of the hotels in the area,I found the excelsior better

Miinukset: The window outside was totally distorted,broken and it looked like it could collapse at any time,therefore I didnt open it. As I arrived at 3am,exhausted,I found the check in process too long,taking into consideration that I had already given all my details online at the time of booking.

Plussat: Hinta

Miinukset: Sijainti Siisteys Henkilökunnan kielitaito Meluisa huone Kylmä

Plussat: Only 5mins walk from metro station then its 15 mins on metro to Tiete coach terminal. Supermarket opposite and a couple of bars and restaurants in the same block

Miinukset: Rooms a bit dated. Could do with a deep clean including window sills etc

Plussat: The breakfast is supreme. Real value for your money.

Miinukset: Not much people speak English

Plussat: We spent there just one night with my friends. So for this period of time it was a good choice.

Miinukset: The neighbourhood is kinda dogdy but you can always catch an uber.

Miinukset: The staff is very unpolite, we had and inconvenience with our reservation and they didn’t give us an answer, they didn’t even try to help us. We did email booking telling about that and they answer back that it was up to the hotel staff to change our reservation! But the hotel staff didn’t help us. Also the place is not like the pictures, is very old and ugly, not a comfortable place to stay, there are way much better places to stay in Sao Paulo for the same price. I had been booking my hotels in booking for years and it was the second time I had a problem with my reservation, the first time (back in 2017, at a hotel in Israel) the hotel gave me a solution and staff were so careful and helped me! But this time, very DISAPOINTED. Worst experience ever, I don’t know if all the good reviews and comments here are real because ANY of it are true.

Plussat: The staff, reception, concierge made the stay impeccable.

Miinukset: Lift didn't work sometimes and breakfast was very basic

Plussat: I liked the area and that the Hotel have balconies.

Miinukset: The lobby was dark, the lamps wasn’t on. The furniture are old and tasteless . The elevator was not working all the time, so we as guest had to use the staff one.

Plussat: Location may be considered dodgy but it is actually charming. Staff couldn’t be more thoughtful and hands-on:)

Miinukset: Room smelled of mold. Found small roaches in the wardrobe. Breakfast unimpressive.

Plussat: Good location, nice people working !!

Miinukset: The bathtub was really small at all..

Plussat: A charming hotel near the Plaza Republica (and Metro Station). Good breakfast.

Plussat: The room was great and had a big bathroom and also the balcony. The staff was pretty helpfull and friendly.

Miinukset: The elevators are under maintenance, witch is indeed necessary. The old ones are slow and there were always a queue after the breakfast to take them. Hope that the new system works well