Sao Paulo hotellit lähellä Viaduto do Cha

Plussat: Location is very closed to the Avenida Paulista. Staff was great and accommodating, transfer from and to the airport was arranged perfectly, and the breakfast was very variegated.

Plussat: Location is nice as the staff and overall the stay is pleasant.

Miinukset: The room feels old and needs to be freshened up. Floor is slightly damaged, a part of the door came off with all screw and so the impression is of a tired room.

Plussat: Excellent hotel with very helpful staff And great breakfast in the beautiful roof top restaurant

Plussat: The staff was so friendly and always there to help.. They made our stay the most comfortable and enjoyable .

Miinukset: None

Plussat: Everything

Plussat: Room, bed, breakfast, service

Plussat: View and breakfast

Miinukset: Need to update bathroom

Plussat: Located perfectly just a block away from the Paulista with access to the great metro system. Few blocks away from MASP. The breakfast is very elegant, served in a delightful space and everything that was served was absolutely delicious. The staff was super attentive, cordial, friendly and very knowledgeable. Our room was clean, nicely designed and very spacious.

Miinukset: Clients should have access to the spa facilities. It’s a cheap and great marketing tool to sell other services and make your guest even happier.

Plussat: Pleasant atmosphere

Plussat: Rooms were very good

Miinukset: It was cold and hotel heating system is not built for this

Plussat: Location, staff and decor

Plussat: Great location

Miinukset: Spa not working

Plussat: Guest service: Allow me to check in early and check out late without extra charges Location Peace and quite right off Avenida Paulista Close to most things you may want for pleasure and business

Miinukset: The internet service is extremely slow, unstable (drops on an off). I had to find a virtual office elsewhere for a very important conference call. I had some other calls at the hotel where the client had to call me at the hotel and another one where they heard most but not all that I was saying. I called before booking the hotel and they told me they had made improvements 2 weeks ago. When I experienced problems and questioned the staff, they told me that they just added access points but no improvements were mad about speed (extremely slow), not could they control the stability of the internet (dropped connection). I should mention that even at the virtual office I had problems and had to make a call using international data roaming on my cell phone due to internet problems there too.

Plussat: The location was good, facilities were clean.

Miinukset: The internet connection was unreliable at best and generally nonexistent. It was slow during the day (speedtest.net about 2-3mb/s) but wouldn't work at all during the evenings. The hotel felt tired and in need of a facelift.

Plussat: Good breakfast.

Miinukset: Very small bathroom. A bit tired looking.

Plussat: I have been staying at L'Hotel Porto Bay for the last 8 years, first on business and now for leisure. I have always experienced outstanding support from the staff. The location, close to excellent restaurants and cultural venues, is one of L'Hotel's most valuable selling points. The staff has always treated me with the utmost of respect. I will be back next year when I make my annual trip to Sao Paulo.

Miinukset: I have not complaints about L'Hotel. Again, I have always had outstanding experiences there.

Miinukset: Excellent location , very good breakfast and very good facilities.

Plussat: beautiful breakfast buffet, great location for the business purpose

Miinukset: -

Plussat: Location and breakfast

Miinukset: Everything was great

Plussat: Location.

Miinukset: Room was too small. No coffee maker in the room.

Plussat: People serving at the restaurant were amazing, the rest at the reception not that much The hotel needs to improve it's gym

Miinukset: the size of the gym! too small, they need to improve that

Plussat: Great location. The room was spacious and service was very good.

Miinukset: The front desk personnel not very nice or helpful. I was expecting more from the breakfast for the price.

Plussat: Breakfast is excellent and the staff extremely friendly and helpful

Plussat: The breakfast was very nice. I also liked the bar in the main lobby.

Miinukset: Noisy at night, could hear neighboring room talking. Knobs on shower were very difficult to open and shut. Power to room gets turned off every time we left the room, which meant computer had to log onto WIFI several times a day.

Plussat: Super friendly, knowledgeable staff. Many of the staff members spoke English. All of the staff couldn’t be nicer and helpful. Shout out to Rafael who was always ready to go above and beyond for our group of 7! he also spoke English very well :) Breakfast was great !! Many things to choose from, including Really fresh fruits and amazing coffee. Rooms were a little smaller then I anticipated but comfortable and clean. Lobby is very nice and spacious enough to relax with friends and family. The bar serves tasty drinks. Definitely recommend this hotel. ....last but not least Several of us enjoyed the massages which was very nice !

Miinukset: It was not a negative for me because I was out a lot but the pool and gym are limited.

Plussat: Location was perfect

Miinukset: I think that for a 4 star hotel it lacks in facilities and quality.The hotel smells alot of frying oil even on the 11th flour where we were. Ac did not work most nights.Honestly not worth the valued payed.

Plussat: We had the pleasure of having a room on the 14th floor...spectacular views over the nearby park and the Sao Paulo skyline! Reeally liked the breakfast buffet, diverse and tasty.

Miinukset: Room was cleaned during the room and not during the day. Unusal. Somewhat bureacractic and time consuming checkin process.

Plussat: It was perfect.it was all good.

Plussat: The best hotel in the city

Miinukset: Nothing

Plussat: Excellent location and close to everything

Miinukset: Beds and pillows could be a little bit more comfortable and softer

Plussat: Everything including location and breakfast setting etc and room was great big modern clean

Miinukset: The gym etc was very basic

Plussat: Breakfast was good

Miinukset: English is big problem. No one understand.

Plussat: Great location, nice staff and good price

Miinukset: Small rooms and not cleaned thoroughly; beds not very comfortable, shower not consistent, and thin walls

Plussat: Nice, clean well located

Miinukset: Excelente

Miinukset: They placed me in a room next to another room where the resident has a dog and the dog barked at night when I was sleeping They knew there was a dog there and did not have the courtesy of checking with me if this was a problem

Plussat: Pillows

Miinukset: Understaffed reception, waited very long. Breakfast room had no atmosphere.

Plussat: Staff, location and cleaness

Miinukset: It was very was noisy 2 nights

Plussat: Great place to stay. The staff was very helpful, kind and welcoming. Lovely rooms, quiet and great space. The area is safe and within a few minutes of walking you find a mall. Also few places to eat and have a drink around. Great breakfast in the morning also.

Plussat: Location and comfort was really good. Also the rooms are very clean and have a nice view.

Miinukset: Everything was good, but two things I didn't like: even with 'don't disturb' sign on the door, I'd have staff coming to the door to ask for replacement of mini-bar (everyday). That was kind of annoying. Other thing, my friend, a transgender person, suffer from transfobia, since when she got to the hotel to visit me, the staff on reception asked for her ID, and because it was with a male name, they didn't want to let her in? So I had to go downstairs to facilitate this. It was a really bad situation for us. Maybe the staff could be more informed and the hotel could provide education on how to treat transgender and non-binary people :)

Plussat: The family room is amazing. Comfortable. Clean. Warm. The staff was very professional, sympathetic and helpful. The location is very good, close to shopping and restaurant. We loved our stay here.

Miinukset: The price for breakfast is a little high.

Plussat: Very professional hotel with attention to the finer details. I travel quite often so I get to compare hotels. The room size is big. Location great. Decor and facilities good to ok. Overall I would definitely come back. Price was reasonable too.

Miinukset: A bit of attention to the gym could be great. Extend the room out and get more machines. Nothing that bothered me much.

Plussat: Location

Miinukset: Construction in the building, really noise. Elevators out of work for hours had to go up and down the stairs twice.

Plussat: Location. Clean, well maintained, quiet.good breakfast.

Miinukset: WiFi in rooms really doesn’t work.

Plussat: Quiet and safe location but easy to get on the metro to anywhere in the city

Plussat: Fruits

Miinukset: Most of the time breakfast not hot food cold

Plussat: Very friendly girls both at check in and check out (Fernanda), got a room on one of the top floors (25th) with a great view and excellent facilities, also 24/7 selection of items for room service, overall best Novotel hotel Ihave stayed throughout, also SP such a great city.

Plussat: Our check in was very efficient, and the attendant pre-filled most of the details that needed signing, which is a pleasant change from many of the other hotels we stay in Brazil where you can be standing there for more than half an hour while every hotel guest is forced to fill out their life details on individual forms. We found the check in process, and staff in general, to be very welcoming. We found the lifts to be efficient. The room we had (executive suite) was big enough for 2 parents, 2 children, and had a bath. We slept well. The main bed was comfortable. The bath / shower worked well. It is very close to the Famiglia Mancini restaurants where we had a birthday.

Miinukset: The sofa bed was sagging and wouldn't have supported an adult (but served OK for our little 3 year old). The attendant who setup the sofa bed told us it is due for replacement. The TV in our room had poor reception (fuzzy) and was on a swivel - that kept swivelling. The other room we had booked (for the grandparents) did not have that problem. The breakfast wasn't quite as good as the previous hotels we've stayed at during this same travel: it's a huge breakfast room with which it is hard to achieve the same cosiness as with more boutique hotels. I guess it does have to efficiently process hundreds and hundreds of guests. However we also had to chase around to get cutlery. There was a pair of men's underwear just under the bed, so the cleaning of that room can't have been too thorough.

Plussat: Location close to Mancini Italian Restaurant ... walking distance . Thats all.

Miinukset: 1. Musty smell in the Lobby / Reception .. 2. Very slow check in / out process 3. Cleanliness in room 4. Worn out furniture with stains 5. Breakfast was --so so crowded

Plussat: The location was excellent.

Miinukset: Found a used sock in the room between bed and curtains which means room had not been cleaned very carefully.

Plussat: The hotel was well located within walking distance of the Praca do Republica. It has comfortable rooms with good views on the upper floors. Very good value for money.

Plussat: Breakfast seemed to be fair enough. Lots of repetition though. Bethania, the room keeper always did a good job. I would recommend this hotel to a visitor.

Plussat: Attention

Miinukset: The toilet was not clean , literally. They kindly changed me to another room but I could see dust everywhere

Plussat: Close to everything and smacked in the city center. Great and helpful staff. Clean rooms.

Plussat: The location was excellent and the breakfast was amazing. The staff was very helpful. The proximity of where I had to be was extremely convineient.

Miinukset: N/A

Plussat: Everything else was great. Delicious breakfast. Friendly staff. Amazing location.

Miinukset: When it rained water somehow pooled in the bedroom. Through the wall and floor....

Plussat: Location and security

Miinukset: The house keeping is very poor. They didn't clean my room on my second day.

Plussat: The suite was spacious; it has a balcony and good views. The pool and sauna are nice.

Miinukset: I stayed here a few times over the past years. Sorry to say the standards have dropped alarmingly. Breakfast used to fabulous and varied; now it's mediocre. The reception staff used to be really friendly; now they're moody. The place now has fortress-like security, a bit off-putting if you'd like to have guests over. The street is very residential/dead at night/have to take Ubers. I think the Pergamon Suites is a better option for those looking to be closer to Frei Caneca street where all the action happens

Plussat: I liked the location!

Miinukset: bathroom

Plussat: The price and the security

Plussat: Very wide room. A double and a single room with comfortable living room.

Plussat: The staff was friendly and courteous.

Plussat: Good room , but the service of the staff is very bad! I am the old clients, but Every time I stayed here, feel that some of the staff are very lazy and rude, so disappointed.

Miinukset: Rude attitude of the staffs

Plussat: Its location is a must! Near many Sao Paulo must-see sites. It is also quiet at night! We thought that the served breakfast was simple. Low variety, but well done (despite my wife having served herself with cold scrambled eggs). It satisfy our morning hunger for sure but it did not surpass the breakfasts of other hotels that we were.