Sao Paulo hotellit lähellä Praça da República

Plussat: Located perfectly just a block away from the Paulista with access to the great metro system. Few blocks away from MASP. The breakfast is very elegant, served in a delightful space and everything that was served was absolutely delicious. The staff was super attentive, cordial, friendly and very knowledgeable. Our room was clean, nicely designed and very spacious.

Miinukset: Clients should have access to the spa facilities. It’s a cheap and great marketing tool to sell other services and make your guest even happier.

Plussat: Location

Miinukset: It feels like you're in a two star hotel, but you are actually paying for a five star. They do not provide free water in the rooms. The rooms are outdated and there is chipped wood on the doors.

Plussat: Hotel was excellent, staff was amazing, especially Fillipe who helped me out loads. A mistake was made to my booking and I was upgraded. This hotel is a true 5 star experience... and it charges 5 star rates... however, I thought the 5 star rates were competitive with other 5 star hotels. Everything really was to the expected standard so I give it full marks.

Miinukset: I was traveling all around Brazil and by the time I got to Tivoli I had some laundry to do. It cost me 430 reais to do a white and dark load... wooops!!! I should have checked that they were charging 10 reais to wash a little pair of underwear... (may as well just buy new stuff for that price). Bit exorbitant to say the least!

Plussat: the staff

Plussat: Modern, efficient staff, good location and very nicely decorated rooms. Good breakfast selction also

Plussat: A neat, nicely decorated, wall placed hotel in the center of the city, not two minutes walking from the busy Av. Paulista and the MASP museum. It's safe to walk around both during daytime and night. The staff is efficient and good humoured, though they indulge themselves a bit to much in ocasions. The spa, gym and restaurants ara A-class but a bit too expensive. I would have appreciated some all-inclusivce offers as to take more advantage to what the premises have to offer. Excellent on the whole, though.

Plussat: Excellent personal service. Beautiful modern design. Great location.

Miinukset: Expensive.

Plussat: The staff were very friendly and helpful. It's a lovely location, near shops, restaurants, etc. The little outdoor heated pool amongst sofas etc was very pleasant. I was able to do some work seating in the sunshine, excellent for Londoners. The common areas are trendier than the actual rooms which are bit traditional. Overall a pleasant stay.

Miinukset: Little niggles: no printed list of numbers/hotel facilities; spa was ridiculously expensive; kettle was provided but no cups/tea/coffee; hairdryer plug didn't fit in the bathroom plug, had to go out with wet hair (in fact there was a knack to fitting it but some of the staff did not know it); my room was very small, and lastly it was clear that they saved a bit on the hotel refurb as some of the...

Plussat: Being at the center of Sao Paulo

Miinukset: The room was too small

Plussat: Perfect location in Jardins. Excellent facilities (gym, pool...). Good breakfast buffet with most helpful staff.

Miinukset: Upon early arrival (just a couple of hours), I was told I would be charged for an early check-in, which I agreed to. However, I did not find fair that they would charge exactly the same daily rate offered at booking.com.

Plussat: This was my 6th stay at the Renaissance Hotel. Service is impeccable, the rooms are luxurious, and I feel welcome. Thank you for making my stay special.

Miinukset: Everything was great!

Plussat: Wonderful hotel. Gym is excellent. Staff is very friendly. Rooms are big for a city hotel. Breakfast is plentiful. Location is between paulista and Oscjar Freire in the jardins. No complaints!

Miinukset: Pool is smallish since it is in the city.

Plussat: Nothing

Miinukset: Absolutely horrible rooms, smelly carpets, cheap bed linen, dark and smelly hotel on the whole.

Plussat: Good location hotel, nearby museum of modern art (10 min. walk) and exclusive shopping areas (10 min. walk). 7 minutes walk to metro. Safe location also.

Plussat: locatiom

Plussat: Location

Miinukset: Bar facilities very limited

Plussat: I’ve been many times in this Hotel. the staff is very educated and proactive. They speak good English

Plussat: location and nice staff

Plussat: Very good stay. Very helpful staff, good value, great location, nice room + bathroom facilities.

Miinukset: Only restriction was the swimming pool being closed for repair. But guess that's a must. After all, that was a worthwhile stay.

Plussat: nice and safe areal, mange restaurats around, and walking distance to main street Paulista

Plussat: Excellent location, just a few blocks away from the Museum of Art, Sunday flea market, the Trianon Park and the famous Paulista Avenue

Miinukset: Breakfast was not included as it usualy is in Brazil. The cost is R$ 28.00 which I consider too overpriced

Plussat: room furniture very confortabel

Miinukset: situation of hotel computers in front of elevators is unconfortable

Plussat: Attention

Miinukset: Weekend(Sunday) room rate is high. This will become an issue for my next hotel choice if the same conditon(higher rate on Sunday) will remain.

Plussat: nice hotel, comfortable room, convenient location

Miinukset: no buffet breakfast included in rate, seperate charge of R$29.00, internet although free, only at a very very low 64k speed which is useless

Plussat: The staff could communicate effectively in English, which was a tremendous help to non-Brazilian Portuguese speaking guests like me. The location is central to the city.

Miinukset: Housekeeping cannot be reached at certain hours (for example, between 7-9 pm in the evenings). The calls to this department will go unanswered. Some of the towels are not inspected for quality checks and they are stained from use. I encourage the hotel to conduct thorough checks and discard those whose stains cannot be removed from normal laundry washes.

Plussat: the location is near to almost everything

Miinukset: it doesn't have a disco to go at night and the area is somewhat risky at night

Plussat: Nice people, clean room, good location for business (sao paulo downtown)

Miinukset: Rooms a bit too noisy, no indication of the hotel's name

Plussat: very nice modern style, well organized and operated well

Miinukset: no buffet breakfast included in rate, seperate charge of R$26.00

Plussat: The hotel is modern and up to international standards for a business hotel. The staff aim to please and are generally quite helpful

Miinukset: The hotel is located in a poor neighbourhood. If you are there for a convention or business meetings you will probably not even notice but if you have plenty of leisure time on your hands the immediate area is very down at the heels. It gives the impression of being rather unsafe but I didn't experience any problems other than tripping over homeless people.

Plussat: Normally I stay at Marian Palace Hotel close by which is being renovated but I willseriously consider staying at the Shelton Planalto in future

Plussat: The location as well as the comfort in the room

Miinukset: This hotel is located in the city centre which is not very safe and there is no safety deposit box in the rooms. The rooms include a bed and a table. This hotel is more suitable for locals that are familiar with the area and speak Portuguese.

Plussat: Near the Repblica Square. Many restaurants choices nearby.

Miinukset: Almost all staff don't speak English. No airport shuttle bus. The servant opens the door without knocking.

Plussat: Nothing

Miinukset: It is not nice hotel looks better than what is is at the pictures, price is crazy for the hotel and location, also the elevator is old take to long to get to the level I have to take the stairs at all the time, not good to walk around alot of crackers and bad people around, noise very noise hotel because the stretts and people hanging out until later, tehy charge for 2 hours later check out almost $40.00usd, also my booking was for 2 but just me check in even I let them know 2 days before they charge for the 2 people, I have emails that show my cancellation of one person stay.