Sao Paulo hotellit lähellä Hospital das Clínicas Instituto do Coração

Plussat: Fantastic location, excellent service.

Miinukset: Hotel has no pool

Plussat: Best Service ever

Plussat: Great location in the best part of town. The spa is absolutely superb.

Plussat: bathroom, sanitary basin, shower, toiletries.

Miinukset: Room without view, roomlow ceiling

Plussat: Lovely place and atmosphere

Miinukset: Quality of the massage at the spa

Plussat: the best hotel i ever been in my life

Miinukset: Nothing at all

Plussat: The ambiance and personal care was superb. This is the only place I will stay

Miinukset: simply nothing could have been better. This place is amazing!

Plussat: The service and staff

Miinukset: Nothing

Plussat: I travel everywhere (120 flights/year) and this is the best hotel I have ever been. Staff, rooms, attention to details, food, friendliness, location. Emiliano is an amazing hotel. I have been here twice and I will come back anytime I can.

Plussat: I loved the staff. They’re caring and very friendly. I loved the location of the hotel. It is right smack in the middle of a lovely neighborhood, great for taking walks and shopping. The hotel itself is quiet and comfortable and very unassuming.

Plussat: Love it...

Miinukset: I loved everything except when a manager told me I couldn’t take photos in the lobby bar. It’s a public bar and I am a blogger so that really bothered me. I travel to luxury destinations all over the world staying in the best hotels and as long as the photos are not being used for commercial use nobody should ever have a problem with it. His reasoning was to conceal identity of other guests but there were no other guests in the photo I’m not an idiot

Plussat: I love this hotel, the staff is amazing and it is the best neighborhood.

Miinukset: They need to put more ‘Brigadeiros (Brazilian Sweet),’ in the room :)

Miinukset: Amateur staff that calls your room by mistake at 8a.m. to wake you up without your consent. A Brazilian hotel that wants to be a 5 star hotel but does not understand that a 5 star hotel is not only made by the quality of the pillows but is also made up of outstanding service which they don't have. Amateurs.

Miinukset: For a 5 stars hotels, surprisingly no option to make a booking with breakfast included despite the rate is about US$500 and up per night, and if you wish to have breakfast in the hotel it costs around US$34 !!?? Second thing we didn't like, if you go to the bar of the hotel and there is live music, then there will be charged of R$60/person as artistic fee, so half of our invoice was this fee !!!?? Then you go to the room, and you'll not find tooth brush nor hair comb, which are essential amenities!! Although you can ask it from house keeping, we asked 2 tooth brush and we got one and hair comb was not available. In the room there is nespresso machine, however it's not complementary, charge on each coffee capsule R$11 + service 15% !!!!??? So in total it's over priced hotel and should be much much better in return of what's been paid

Plussat: This hotel is in a nice residential neighbourhood (but not very close to the main visitor attractions). The rooms are a good size, the gym and spa are excellent

Miinukset: The service is a bit shambolic, the swimming pool is tiny, the food in the Jazz bar is poor (the jazz is good). Breakfast is a bit disappointing for a 5* hotel, The (virtually new) decor is intended to look like it is from the 1950s but to my eyes just looked gloomy and old fashioned. It's expensive for what you get.

Plussat: Chic and calm oasis. Great food

Plussat: I really enjoy the stay! From the facility to friendly staff to every single details in the room! Job well done! Fasano!

Miinukset: I like everything about it!

Plussat: I thought the staff was incredibly friendly and super people who wanted to exceed my expectations!

Miinukset: I thought the value for how much I paid was extremely poor. The Fasano is incredible cheap insofar that they do not give the customer the value of what they paid in amentities and courtesies. I find it irresponsible that I should have pay for coffee pods in my room, for breakfast and for any little thing that they can catch you on. That shows me that they are unwilling to open their hand as much as I did when I paid an exboritant price to stay here. It’s unfortunate and to tell you the truth I will dissuade others from staying here because of that.

Plussat: This was a birthday present and the experience of staying here was incredible.. Thanks

Plussat: Walking distance from paulista avenue

Miinukset: Noisy, heard my neighbours and walkie talkies constantly

Plussat: English speaking staff, very helpful, late check out with no problems, great location.

Plussat: Location

Miinukset: Slow service at Testaurant good location

Plussat: the check in desk staff was amazing. Really friendly staff and their comprehension of the English language.

Plussat: Swimming pool! Incredibly large and nice area (but no shower at/near the pool). Gym is fine too. Breakfast is how we like it in Brazil: great variety with real eggs, fruit, whole grain bread, yoghurts, good coffee etc.

Miinukset: 1. The breakfast tables and chairs were very dirty. Greasy chairs and tables, unclean knifes and forks, re-used paper placemats etc. Tip: when you have so many staff walking around in the breakfast area, how about you let them clean the tables and chairs once in a while - and replace the paper placemats after a guest leaves. 2. Fine rooms, although the beds are too short for us tall northern Europeans - and the feet dangling outside of the bed is not really comfortable. Tip: make sure you have a few beds with longer mattresses available for tall guests! Furthermore: noisy! Both the AC and the street (many bars with outside terraces) noise (although we were on a high floor) was intense.

Miinukset: Service at check in and check out was incredibly slow. The room, despite being non-smoking, smelled a lot like cigarette smoke. The elevators and common areas looked very dated. Bathroom in the room didn’t feel very clean— seemed there was a bit of mold in places.

Plussat: The room was spacious. The television turns to face the bedroom or the office area, the wi fi was very good.

Miinukset: When I ordered a glass of wine through room service I was not given options or prices. When I asked, I realized that I was being sold the most (absurdly) expensive option and felt manipulated.

Miinukset: The table paper ckoth at breakfast were used.

Plussat: Location, service, room service, staff

Plussat: The shower is really good

Miinukset: The breakfast. Is good, lots of variety but at same time tasteless

Plussat: The bed was very comfortable and the room was a good size

Plussat: Cleaness, bed and specially the shower. Staff was always friendly. Breakfast is regular, not so special, but so-so.

Miinukset: Paid parking and black coffee + breads quality in the breakfast

Plussat: Fair price. Comfortable. Good location.

Miinukset: I missed the usual coffee counter on the reception desk.

Plussat: Room was comfortable. Bathroom could be better

Miinukset: Breakfast was poor

Plussat: Not a first time staying at this hotel and hopefully not the last one

Plussat: Breakfast was fine, room spacious, mattress comfortable.

Miinukset: Gym did not have mats and was rather hot.

Plussat: Location

Miinukset: Nothing

Plussat: Large rooms and great staff

Plussat: Location

Miinukset: The safe did not work. I requested to fix the safe but never happened. My housekeeper forgot to clean the room on the second day of our stay (and NO... I did not leave the PLEASE DO NOT DISTURB sign on the door). They seem understaffed. Breakfast not good. Food was cold. The pillows will kill you.

Plussat: Staff, location and spacious room

Plussat: Perfect place

Plussat: good hotel, great location. Friendly staff. Have stayed here many time and will return.

Plussat: there was no carpeting on the floor, so that was great.

Miinukset: The area where the hotel is, is not great. The reception staff, a female staff (especially at check out) was extremely rude. There was no proper room service.

Plussat: High quality staff, with special note of thanks to Pedro, Bruno, Guilherme, Gilson, Marcos and Edivan. Thank you! (Marcia e familia)

Plussat: Location was amazing. Close to a lot of places to eat. Staff were super helpful.

Miinukset: Gym facilities are very basic. Pool is indoors No face cloths provided - although this is the same for other Brazilian hotels I’ve stayed in

Plussat: Location, breakfast. The hotel is at the Paulista/Consolação neighborhood. A block away from a metro station and very close to many very good all-kinds of bars and restaurants. Staff was great. Good pick if going to SP.

Miinukset: Nothing. Everything was fine.

Plussat: Room was a good value. Not a huge room, but comfortable. Front desk very pleasant. 24 hr security. Restaurant downstairs. Best part is location though. 5 min walk to Metro and Paulista Avenue. Directly next to Bella Paulista, a 24/7 restaurant/cafe/store/bakery. Amazing.

Miinukset: Need black out drapes or a way to block sun more in the am. Water pressure in sink was low and cable went out for a little while. But honestly, I'm reaching. These were extremely minor details.

Plussat: Comfortable bed and good shower. Beally good breakfast with lots of varieties.

Miinukset: My room doors would “bang” at night when other rooms would open their door (even if locked, I guess from the pressure the door would make such a loud sound that it woke me up every time). Pool is so small that they might as well remove it. Same as the gym, don’t fit more than 2 people.

Plussat: The location is the only advantage of this place. Next to the Avenida Paulista, MASP and other nice places in the city.

Miinukset: The AC of the room was very, very noisy. After complaning about it we were moved to another room. Although I ordered a room for 2, only ONE towel was offered; It is necessary to call to have another one. The worst part of our stay was during the night. All the rooms ARE NOT SOUNDPROOF. During our sleep we were awoken by people having SEX VERY LOUDLY in the room next to ours. It was very unpleasant. We don't recommend this place.

Plussat: very good and generous breakfast. Good, central location with shops and restaurants all near by.

Miinukset: Wifi not that good in room for video

Plussat: Location

Miinukset: Bathroom drainage blocked with previous guests facial hair, shower drainage similar, bed dirty..

Plussat: First of all, the evening barman is totally AMAZING. Making the greatest (and cheapest) caipirinha of all Sao Paulo, with great talent and real kindness. I absolutely recommend you to try, you'll be amazed and convinced ! Then, very, very good breakfast, very good beds, a lot of space in the room, good bathroom (no bath, only shower FYI). Perfect spot in SP, at the crossing of Augusta and Paulista.

Miinukset: Rooms are a bit "vintage", lifts are not optimized, must pay in the beginning (but they let us one day to enable our card abroad, we forgot to do it before, so that's nice) Dust in lots of places when arriving in my room (in the clothes cupboard, in the bathroom where I put the towel,...) No drinkable water at disposal in the room

Plussat: I love staying here. I just wish the check-in time could be a little bit more earlier .

Plussat: Location

Miinukset: Dirty

Plussat: Location

Miinukset: Not clean

Plussat: Great breakfast, very good room size, really good shower, amazing location.

Miinukset: The check-in experience was really bad for the second time in a roll. It took a long time to help me at 10:00 PM and when they got to me they lost my reservation and even though I had done a pre-check in online I had to do it all over again.

Plussat: location was great, clean, breakfast,

Miinukset: the room for the night was cold but unfortunately the heat system didn't work

Plussat: Guardar as malas após o Check out

Miinukset: Demora check in Janelas sem Black out

Plussat: Staff Service Location Price benefit

Miinukset: Old looks inside room Bathroom could be improved

Plussat: Good sized room and bathroom Good breakfast

Miinukset: Hotel totally outdated, stains on curtains, bed, old towels, cracked paint on ceiling and walls