Sao Paulo hotellit Jardim Paulista

Plussat: Excellent facilities and excpeptional staff.

Miinukset: It is after all overpriced.

Plussat: Super chic hotel. The rooftop had spectacular views. We loved our stay. Super comfortable and the staff were delightful.

Plussat: Amazing hotel. Sound proof rooms and very comfortable stay. Staff literally could not be any better. I work for customer support, and I can say that I am amazed how good the service was along with the rooms and gym designs, food, language skills, security and after services. Frequently, they will surprise you with complimentary food and beverages. If you need anything, just ask for it, they provide your unexpected need, and treat you like a family member. Above all that, they provided me with birthday gift, cake and an upgrade, and support with my next trip!! Thank you hotel unique.

Miinukset: This section should be taken out for this hotel.

Plussat: roof top, restaurant

Miinukset: early check in fee .. ridiculous

Miinukset: Air conditioning didn’t work properly.

Plussat: To us, Unique is among the best hotels in the World.

Plussat: Staff and hotel were amazing, wish I had more time.

Miinukset: Location a bit out if town. Far from the airport

Plussat: It’s a completely different hotel experience.

Plussat: Extremely well kept facilities. The attention to detail is phenomenal. Staff were extremely caring and attentive. It made our stay memorable beyond our expectations.

Miinukset: The Skye Restaurant menu was pretty bizarre. It had a ton of options, but all pretty “out there” and showy dishes. They would benefit from some more standard fare.

Plussat: The sky launge The staff was so friendly

Miinukset: Everything was perfect

Plussat: almost everything

Miinukset: I had to pay for the wifi!!!!

Plussat: The location is excellent and the staff were friendly. It's really worth paying the extra £10 or whatever for lounge access - breakfast and evening drinks were great!

Miinukset: The rooms are not cheap and, for the price, things are a little 'tired' compared to an equivalently-priced hotel in Asia or North America. The lounge is excellent with the exception of the computers, which are slow (if they work at all). There are more reasonably priced places in the same area, but it is still a great hotel, so if you want a bit more luxury/a few more facilities and are prepared to pay for it, this could be your place!

Miinukset: Could offer some ammenities like hair comb and a bathtub bigger

Plussat: Location

Miinukset: The service at the 23rd club floor ends to early. It is not worth it to Upgrade the room, not good value for the higher cost.

Plussat: This was my 6th stay at the Renaissance Hotel. Service is impeccable, the rooms are luxurious, and I feel welcome. Thank you for making my stay special.

Miinukset: Everything was great!

Plussat: The hotel is just great. In all aspects. Personnel, location, quality of the food etc

Miinukset: It was to cold in the hotel.

Miinukset: We had booked from sunday 28 because we had an early arrival on monday 29 and they did NOT HAVE rooms available for us.

Plussat: Loved everything. Very special

Miinukset: Nothing

Plussat: Wonderful hotel. Gym is excellent. Staff is very friendly. Rooms are big for a city hotel. Breakfast is plentiful. Location is between paulista and Oscjar Freire in the jardins. No complaints!

Miinukset: Pool is smallish since it is in the city.

Plussat: Loved the location, the views and the gym.

Plussat: Great location, great staff, nice room

Miinukset: If you are an extremely sensitive sleeper you might hear city noise at night

Plussat: Top quality hotel with top quality service

Miinukset: Nothing

Plussat: I loved the staff. They’re caring and very friendly. I loved the location of the hotel. It is right smack in the middle of a lovely neighborhood, great for taking walks and shopping. The hotel itself is quiet and comfortable and very unassuming.

Plussat: Love it...

Miinukset: I loved everything except when a manager told me I couldn’t take photos in the lobby bar. It’s a public bar and I am a blogger so that really bothered me. I travel to luxury destinations all over the world staying in the best hotels and as long as the photos are not being used for commercial use nobody should ever have a problem with it. His reasoning was to conceal identity of other guests but there were no other guests in the photo I’m not an idiot

Plussat: I love this hotel, the staff is amazing and it is the best neighborhood.

Miinukset: They need to put more ‘Brigadeiros (Brazilian Sweet),’ in the room :)

Miinukset: Amateur staff that calls your room by mistake at 8a.m. to wake you up without your consent. A Brazilian hotel that wants to be a 5 star hotel but does not understand that a 5 star hotel is not only made by the quality of the pillows but is also made up of outstanding service which they don't have. Amateurs.

Miinukset: For a 5 stars hotels, surprisingly no option to make a booking with breakfast included despite the rate is about US$500 and up per night, and if you wish to have breakfast in the hotel it costs around US$34 !!?? Second thing we didn't like, if you go to the bar of the hotel and there is live music, then there will be charged of R$60/person as artistic fee, so half of our invoice was this fee !!!?? Then you go to the room, and you'll not find tooth brush nor hair comb, which are essential amenities!! Although you can ask it from house keeping, we asked 2 tooth brush and we got one and hair comb was not available. In the room there is nespresso machine, however it's not complementary, charge on each coffee capsule R$11 + service 15% !!!!??? So in total it's over priced hotel and should be much much better in return of what's been paid

Plussat: This hotel is in a nice residential neighbourhood (but not very close to the main visitor attractions). The rooms are a good size, the gym and spa are excellent

Miinukset: The service is a bit shambolic, the swimming pool is tiny, the food in the Jazz bar is poor (the jazz is good). Breakfast is a bit disappointing for a 5* hotel, The (virtually new) decor is intended to look like it is from the 1950s but to my eyes just looked gloomy and old fashioned. It's expensive for what you get.

Plussat: Chic and calm oasis. Great food

Plussat: I really enjoy the stay! From the facility to friendly staff to every single details in the room! Job well done! Fasano!

Miinukset: I like everything about it!

Plussat: I thought the staff was incredibly friendly and super people who wanted to exceed my expectations!

Miinukset: I thought the value for how much I paid was extremely poor. The Fasano is incredible cheap insofar that they do not give the customer the value of what they paid in amentities and courtesies. I find it irresponsible that I should have pay for coffee pods in my room, for breakfast and for any little thing that they can catch you on. That shows me that they are unwilling to open their hand as much as I did when I paid an exboritant price to stay here. It’s unfortunate and to tell you the truth I will dissuade others from staying here because of that.

Plussat: This was a birthday present and the experience of staying here was incredible.. Thanks

Plussat: the brakfast was absolutely delicious

Plussat: Very welcoming and helpful staff. Excellent location.

Miinukset: The breakfast had rather limited options.

Plussat: I liked the room . Big and spacious

Miinukset: During breakfast, there was a staff member from the kitchen taking food and putting it in small plastic bags, I guess for other staff members. Because restaurant is in renovations, we were having breakfast by the pool and she kept on coming back and filling dozens of plastic bags. Customers could not enjoy the area where she would take food because she would stay there for 20 min at a time and she wouldn’t move even though customers wanted to serve themselves. It’s ok if they eat the buffet food but wait until customers breakfast is over!!! Also hotel doesn’t have any international newspapers. Only one local one! Others hotels in the area use this app called Pressreader where you can read magazines and newspapers from all over the world but not this hotel... which is a pity. Would probably book another hotel next time

Plussat: Room has kitchen staff and clean. Hotel is located at a good district.

Miinukset: Staff is rude and unhappy all the time. Wi-fi connection is too slow. Breakfast was very very poor.

Plussat: The staff was great, location perfect. I would go again.

Miinukset: Breakfast was okay, not great. The juices were disappointing and the rest was okay. The gym was a bit basic. Only cardio machines.

Plussat: Spacious rooms with comfy bed Lots of English channels Good WiFi Good breakfast Swimming pool with sun beds, exposed to sun A lot of great restaurants less than 5 minutes walk

Plussat: The staff

Miinukset: The room size, the smell in the corredor.

Plussat: location and breakfast

Miinukset: No guest allowed in

Plussat: The location and so quiet. Matress was firm with no indents and sheets were smooth and clean.

Miinukset: There's no electrical outlet near the bed. No coffeemaker in room. Staff didn't explain room card is needed to operate elevator and electricity in the room.

Plussat: Walking distance from paulista avenue

Miinukset: Noisy, heard my neighbours and walkie talkies constantly

Plussat: English speaking staff, very helpful, late check out with no problems, great location.

Plussat: Location

Miinukset: Slow service at Testaurant good location

Plussat: the check in desk staff was amazing. Really friendly staff and their comprehension of the English language.

Plussat: Swimming pool! Incredibly large and nice area (but no shower at/near the pool). Gym is fine too. Breakfast is how we like it in Brazil: great variety with real eggs, fruit, whole grain bread, yoghurts, good coffee etc.

Miinukset: 1. The breakfast tables and chairs were very dirty. Greasy chairs and tables, unclean knifes and forks, re-used paper placemats etc. Tip: when you have so many staff walking around in the breakfast area, how about you let them clean the tables and chairs once in a while - and replace the paper placemats after a guest leaves. 2. Fine rooms, although the beds are too short for us tall northern Europeans - and the feet dangling outside of the bed is not really comfortable. Tip: make sure you have a few beds with longer mattresses available for tall guests! Furthermore: noisy! Both the AC and the street (many bars with outside terraces) noise (although we were on a high floor) was intense.

Miinukset: Service at check in and check out was incredibly slow. The room, despite being non-smoking, smelled a lot like cigarette smoke. The elevators and common areas looked very dated. Bathroom in the room didn’t feel very clean— seemed there was a bit of mold in places.

Plussat: The room was spacious. The television turns to face the bedroom or the office area, the wi fi was very good.

Miinukset: When I ordered a glass of wine through room service I was not given options or prices. When I asked, I realized that I was being sold the most (absurdly) expensive option and felt manipulated.

Miinukset: The table paper ckoth at breakfast were used.

Plussat: Location, service, room service, staff

Plussat: Location. Location. Location!

Miinukset: Room a little small, but had everything I needed.

Plussat: Location

Miinukset: There isn’t even a plastic glass in the room.

Plussat: Location is great!

Miinukset: No comments

Plussat: The best location for visitors to Sao Paulo. Friendly staff, decently sized room with both Europlugs and North American plugs available. Steps away from Consolacao metro station to get around the city, but it's also very easy to get a taxi and Uber. Would stay here again if ever in Sao Paulo!

Plussat: The restaurant is great and bar ambiance good as well!

Miinukset: A bit could at night, not really a comfort feeling!

Plussat: Good access to Paulista.

Miinukset: Terrible staffs!!!! It took about 1 hour for check-in process!!!! They did not recognized our reservation confirmation thru booking.com.... Staffs did not focus on our check-in and talked to other customer.... Staffs changed three times for our check-in.... Duplicate confirmation and check-in process....We were so tired of that. We never stay at this hotel.

Plussat: The breakfast was really good and the bed was comfortable.

Plussat: The location is excellent, right on the Paulista Avenue, besides it is a walking distance from a subway station. The hotel is modern and is perfect for people on business trips as well as people on vacation.

Miinukset: everything was perfect

Miinukset: The price very high compared to other Ibis hotel.

Miinukset: The bed.