Sao Paulo hotellit lähellä Parque Trianon

Plussat: The top floor bar with amazing views of the city

Plussat: A great hotel

Miinukset: Not much

Plussat: Everything

Miinukset: Price

Miinukset: OLD carpeting, and all that terrible smell in the rooms from carpeting and recycled AC. No windows that open in the rooms.

Plussat: Located perfectly just a block away from the Paulista with access to the great metro system. Few blocks away from MASP. The breakfast is very elegant, served in a delightful space and everything that was served was absolutely delicious. The staff was super attentive, cordial, friendly and very knowledgeable. Our room was clean, nicely designed and very spacious.

Miinukset: Clients should have access to the spa facilities. It’s a cheap and great marketing tool to sell other services and make your guest even happier.

Plussat: Breakfast was great

Miinukset: Coffee Machine in the room

Plussat: Location

Miinukset: It feels like you're in a two star hotel, but you are actually paying for a five star. They do not provide free water in the rooms. The rooms are outdated and there is chipped wood on the doors.

Plussat: Hotel was excellent, staff was amazing, especially Fillipe who helped me out loads. A mistake was made to my booking and I was upgraded. This hotel is a true 5 star experience... and it charges 5 star rates... however, I thought the 5 star rates were competitive with other 5 star hotels. Everything really was to the expected standard so I give it full marks.

Miinukset: I was traveling all around Brazil and by the time I got to Tivoli I had some laundry to do. It cost me 430 reais to do a white and dark load... wooops!!! I should have checked that they were charging 10 reais to wash a little pair of underwear... (may as well just buy new stuff for that price). Bit exorbitant to say the least!

Plussat: the staff

Plussat: Modern, efficient staff, good location and very nicely decorated rooms. Good breakfast selction also

Plussat: A neat, nicely decorated, wall placed hotel in the center of the city, not two minutes walking from the busy Av. Paulista and the MASP museum. It's safe to walk around both during daytime and night. The staff is efficient and good humoured, though they indulge themselves a bit to much in ocasions. The spa, gym and restaurants ara A-class but a bit too expensive. I would have appreciated some all-inclusivce offers as to take more advantage to what the premises have to offer. Excellent on the whole, though.

Plussat: Excellent personal service. Beautiful modern design. Great location.

Miinukset: Expensive.

Plussat: The staff were very friendly and helpful. It's a lovely location, near shops, restaurants, etc. The little outdoor heated pool amongst sofas etc was very pleasant. I was able to do some work seating in the sunshine, excellent for Londoners. The common areas are trendier than the actual rooms which are bit traditional. Overall a pleasant stay.

Miinukset: Little niggles: no printed list of numbers/hotel facilities; spa was ridiculously expensive; kettle was provided but no cups/tea/coffee; hairdryer plug didn't fit in the bathroom plug, had to go out with wet hair (in fact there was a knack to fitting it but some of the staff did not know it); my room was very small, and lastly it was clear that they saved a bit on the hotel refurb as some of the...

Plussat: Being at the center of Sao Paulo

Miinukset: The room was too small

Plussat: Perfect location in Jardins. Excellent facilities (gym, pool...). Good breakfast buffet with most helpful staff.

Miinukset: Upon early arrival (just a couple of hours), I was told I would be charged for an early check-in, which I agreed to. However, I did not find fair that they would charge exactly the same daily rate offered at booking.com.

Plussat: It is at a very convenient location, the room is quite large, the bed is super comfortable. The service is the best of all. I have suddenly developed tooth ache, the staffs helped me find the hospital to get prescription, and helped me find where to get the medicine. I can not thank enough to their help and kindness...... I will recommend this hotel to everyone. It is one of the best hotel I have ever stayed.

Miinukset: No

Plussat: Staff was friendly and able to accommodate us for a late-checkout easily, although it might've been just because of the low volume given the covid-19 situation. Easy to get food from Uber eats, plenty of places that can deliver to the hotel room. The bed was ok, not the best I've seen but comfortable enough for a night or 2.

Miinukset: Almost everything. The room was not very clean (dust at points, a hair in the bathroom door are just a couple examples), and had a weird smell. It's almost as if the non-smoking room was smoked on. Carpet had an old look and a few spots at places. Central AC was broken on our arrival, when we entered the room it was at 25C, and after we tried lowering the temperature it actually got warmer (26C). Had to call the lobby so they could send technicians to fix it, but even so the most we got the room down to was 20C. The thermostat buttons themselves are not working properly and need to be pressed "the right way" to work. We also had to get water delivered to us by Uber Eats because we had an empty minibar at the room, and the front desk didn't let us know during our late night check-in that because of the covid-19 measures we wouldn't be able to get any room service late at night, even though the menu at the room says there's 24h service for drinks and some snacks.

Plussat: Located in a street with restaurants and coffees.

Miinukset: Dear all this one is nothing to do with an Intercontinental. Needs urgently to be refurbished and personnel completely lost when checking in. They gave us a smoking room on the 12th floor. Did not get it initially as the whole floor smelled weird a mix of cigarette and humidity. The carpet was awfully dirty and needed to ask for sleepers and additional shampoo etc. The room was prepared for only one person. At check out I complained and it is there where other staff member told me the smell is because we were given a smoking room on the smoking floor. Overall the hotel is not luxurious at all. The reception is ultra small with 2 old sofas you could see it to the color and material. Not a single decoration for Christmas and New Year’s Eve (we flew from Doha and Christmas decorations were all over the city and hotels for a Muslim country). Deceived and not to go there again.

Plussat: Management of this hotel is doing it right. Not only is this hotel very attractive, management has instilled in the staff the correct attitude for customer service. The staff goes out of their way for guests. A really great stay Nice pool, gym and lobby bar

Plussat: The Staff was amazing. A special thanks to James and Sadrac for being so fantastic. The rooms was perfect and the location amazing.

Plussat: Great location, very clean rooms and friendly staff.

Miinukset: Everything was fine

Plussat: Staff very friendly

Miinukset: Pool very dirty

Plussat: Excellent

Miinukset: The jacuzzi in the bathroom did not work

Plussat: This was my 6th stay at the Renaissance Hotel. Service is impeccable, the rooms are luxurious, and I feel welcome. Thank you for making my stay special.

Miinukset: Everything was great!

Plussat: Wonderful hotel. Gym is excellent. Staff is very friendly. Rooms are big for a city hotel. Breakfast is plentiful. Location is between paulista and Oscjar Freire in the jardins. No complaints!

Miinukset: Pool is smallish since it is in the city.

Plussat: Located in safety area, close to Paulista area and close to good restaurants

Miinukset: Bad traffic, entire Paulista area is one way driving.

Plussat: Location is very good

Miinukset: i arrived at midnigth and the buffet service never answer the call to service to my room..., on another hand they didnt wake me up at the last moring and i needed to run to the airport...,

Plussat: The way the room has been designed, the efficiency of the staff

Miinukset: The breakfast (though offering plenty of options) could be a little bit better in terms of quality.

Plussat: the room was spacious, good location

Plussat: Liked the service provided by the reception and very accomodating.Good Location.

Miinukset: N/A

Plussat: Very well situated. Excellent price.

Plussat: Good money for value hotel. Very central location. Nice staff

Plussat: They had an English speaking staff member who was very helpful!! The location was very convenient, a few blocks from Metro and MASP museum. Nice neighborhood restaurants also including Subway and Domino's Pizza all within walking distance. The room was very clean, roomy, had cable TV, the bed pretty comfortable, had a desk area, overall very nice for the price, would stay again!!! Also the breakfast buffet was very good and plenty to eat!

Miinukset: No complaints at all!

Plussat: clean rooms, good location for business purposes, good breakfast, helpful staff, good value

Miinukset: wireless only in lobby

Plussat: the receptionist speaks fluent english and is very helpfull . The location is perfect, only 5 minutes walk to Av.Paulista . The hotelrooms are large and clean. The restaurant is very good.

Miinukset: we were in the hotel during the winter and the breakfast room inside is not large enough for all guests, so we had to sit outside in the garden, which was cold and not comfortable.

Plussat: it is close to paulista ave. and the area were is located is nice.

Miinukset: very old hotel, carpets and deco old. room was not so clean, but it was larger than i espected.

Plussat: The hotel was wonderful. The staff speaks english and they accomodate all my needs.

Miinukset: Nothing. Everything was subpar

Plussat: Gostaria Gretzky Great location excelent breakfast Good value Gretzky

Plussat: Breakfast was great. Staff was excellent, helpfuland personable. Great location.

Miinukset: Room was very compact.

Plussat: Location, right on the heart of São Paulo.

Miinukset: Parking is no free for guests. Should have a little fridge in the room.

Miinukset: Room full of ants, little comfort and no room service.

Plussat: The location of the hotel is very good. There was variety for breakfast, I like it. The room was big and comfy.

Miinukset: There is nothing.

Plussat: The hotel is very well located and the staff were great. The room was very spacious and clean. Breakfast was also okay, there was fresh fruit everyday.

Miinukset: The room has a kitchen, but no utensils. The bathroom is a bit outdated and the mattress was not very comfortable.

Plussat: Very good location close to Avenida Paulista, restaurants and bars are nearby. Apartments consist of bedroom with separate living room and some have balconies (not all of them). Biggest asset of this property is the staff, they are very very helpful. It offers a very good value for money but only if the rate is decent (we paid about 62 Eur per night for 2 people, breakfast included), I would say this is somehow a 3-star property (European standard).

Miinukset: Bathrooms should be refurbished and the furniture in the rooms seems a bit oldish in style. Breakfast is of poor quality.

Miinukset: bathroom need a revamp.

Plussat: The location is marvelous. The hotel is located on a safe neighborhood of Sao Paulo. And have a lot of varieties around it. Including Starbucks, drugstores, supermarkets and a good variety of food. From burguers to sushi.

Plussat: Location.

Miinukset: Old hotel, need some modernisation.

Plussat: The location is great. No more.

Miinukset: Everything looks old, from decoration to installations. It had hydraulic problems in the bathroom for two days. A pipe burst and just didn't flood the place because I was in the moment to minimize it.

Plussat: The location is good and is a nice clean place. Ours was a standard apartment. Overall it was good but on the expensive side

Plussat: Vastly exceeded my expectations. Room was a suite, full marble flooring throughout, balcony with table and chairs, small cooking area. Very luxurious indeed, the best hotel of about eight that I've stayed at in Sao Paulo.

Miinukset: Door keys were old-fashioned and didn't seem terribly secure - the doorway was cracked from an attempted break-in.

Plussat: Great location close to Paulista Ave and shopping in Augusta Ave, large and comfortable room, friendly staff and good breakfast

Miinukset: Not many of the staff spoke English, but we could always find someone who did.

Plussat: Helpful staff, good value for money

Miinukset: twin beds in the room

Plussat: Good services, excellent location, well-decorated. Good breakfast.

Miinukset: Nothing to complain about.

Plussat: Spacious rooms with a bit weird années 70 design (everything is new although), helpful and very freindly staff, nice continental breakfast from 6-30 to 11 (very handy if you go clubbing and come back to hotel after 6).

Miinukset: Well, as everywhere in Brazil, English rarely spoken, if that can be a case.

Plussat: The rooms were of good size and cean. The staff was outstanding and very helpful, as was the restaurant personnel.

Miinukset: The bathroom was in poor condition and badly needed renovations, although the room attendant kept it very clean.

Plussat: the room itself was great. large, clean, comfortable.

Miinukset: No one on staff at the hotel could speak english which made things a bit difficult a times.

Plussat: Very friendly staff. Well organized. Garage service is ok and the location of the hotel is good, close to Av. Paulista and metrò station.

Plussat: The Appart was Small but clean And Well equiped. Breakfast is great

Plussat: Central location but below average breakfast for the price R$ 70/each...!! Go somewhere else minutes away.

Miinukset: Expensive breakfast and stall was not very friendly; also, watch out the square footage of the room is inaccurate !!

Plussat: The reception was amazing, friendly and giving advice about place and time. The room was clean and spacious. The access to the Paulista street was a few meters from the hotel.

Miinukset: Noisy during the night.

Plussat: A great location and very clean

Miinukset: Restaurant breakfast was average

Plussat: The location is very close from AV. Paulista

Plussat: the location is perfect. in the center of the city. the staff was very friendly and helpfull

Miinukset: use of internet was expensive

Plussat: lovely up-market urbane residential quarter, well located for visiting sao paulo. staff friendly and helpful;

Miinukset: no

Plussat: Staff were helpful. Location is excellent.

Miinukset: Pool lovely, but no shade, no umbrellas.

Plussat: Breakfast was great! Friendly staff members, tried their best to speak english as we dont speak any Portuguese (sorry). Very very good location!

Miinukset: Had to talk very softly as you can hear everything in the outside hallway coming from your room, tried to be considerate.

Plussat: Hyvä sijainti.

Miinukset: Jouluaattona, joulupäivänä ja tapaninpäivänä hotellin ravintola kiinni. Myös uima-allas suljettu vaikka parasta loma sesonkia. Näistä ei manittu missään.

Plussat: Breakfast was good. Location was excellent. Not many facilities at the hotel, but close to a few bars and restaurants and it was absolutely fine to walk there and back.

Miinukset: Layout of the room was a little odd, but it was large and comfortable

Plussat: Great hotel in the center of São Paulo!

Plussat: All very correct and in line with my expectations Good size of the suite

Miinukset: Nothing really

Plussat: The hotel was very convenient for the first days in Brasil. It's located in a safe area and close to the main avenue but also to smaller shops. The interior is a bit outdated but still fine. Pool as well as breakfast were nice.

Miinukset: -