Sao Paulo hotellit lähellä HCor Hospital do Coração

Plussat: Bed is very comfy, the staff is very helpful and friendly all the time, location is near to Paulista Ave which is just great.

Miinukset: I think the suite bathroom could be renovated to meet the rest of the facilities.

Plussat: This was my 6th stay at the Renaissance Hotel. Service is impeccable, the rooms are luxurious, and I feel welcome. Thank you for making my stay special.

Miinukset: Everything was great!

Plussat: The hotel is just great. In all aspects. Personnel, location, quality of the food etc

Miinukset: It was to cold in the hotel.

Plussat: Wonderful hotel. Gym is excellent. Staff is very friendly. Rooms are big for a city hotel. Breakfast is plentiful. Location is between paulista and Oscjar Freire in the jardins. No complaints!

Miinukset: Pool is smallish since it is in the city.

Plussat: The hotel is in a nice area, free cocktails, musical events were a nice add on

Miinukset: Traffic at the hotel entrance was a nightmare, cars blocking the way every morning and the valet was helpless to it all. Room service was disappointing for the cost. The hotel also seemed quite dated in decor. My clearly old a/c was so loud I had to change rooms.

Plussat: The room, breakfast

Miinukset: The swimming pool only open at 8:00 am

Plussat: Everything else.

Miinukset: Choices of wine. Lack of gel soap. Everything else was good.

Plussat: 1. The location is very good in the 4 minute from the av paulista st. . 2. Most the stuff speak good English. 3. Starbucks is just two minutes from the hotel.

Miinukset: 1. Long waiting in the Reception. 2. Room service we need to call them. 3. The bedcovers always open fast. 4. The card need to reprogram again and again. 5. The services is very slow. 6. Money Exchange is very expensive.

Plussat: Value for money

Miinukset: No free slippers! Lobby n restaurant seem not to Hv any heating.

Plussat: Management of this hotel is doing it right. Not only is this hotel very attractive, management has instilled in the staff the correct attitude for customer service. The staff goes out of their way for guests. A really great stay Nice pool, gym and lobby bar

Miinukset: Hotel staff visited my room at night, around 20 o'clock, asking demand of baby-bed and baby-soap.(even though baby-bed had already located in my room...) My baby was sleeping but got awake by that noise. I don't think it's good service.

Plussat: The rooms were nice and spacious, and the hotel was quite centrally located. The Ibirapuera park is also a nice attraction nearby. The breakfast definitely exceeded our expectations, primarily because of the good-natured waiters, who always served us with a smile.

Miinukset: The room service was annoyingly slow at times, and we sometimes had to call multiple times just to get the same thing delivered. Also, the people on the other end were sometimes not fluent in English, so that was a slight issue at times.

Plussat: Location

Miinukset: Cleanliness.

Plussat: Clean, modern hotel. Helpful, friendly, professional staff.

Miinukset: The pool and spa we’re out of service when I was there. I did not know that before hand

Plussat: I had a very pleasant stay at the Grand Mercure SP in Ibirapuera. I got a very quiet room as requested, a room which was very spacious, and clean. All services are very efficient. I loved the overall style of the furniture and decor. Staff was very kind, and even if not everybody could speak English well, I had no communication issue. Breakfast was great, and the restaurant on the second floor (L2) serves very good food. The hotel has a nice, quiet, and clean gym.

Miinukset: There are no shops around the hotel, which is located in the midst of a more residential area/park. Basically you need to take a cab to go anywhere. But this is also the nature of Sao Paulo's urban design, I guess.

Miinukset: The room was not very clean.

Plussat: The hotel is well located. The breakfast had good variety, especially for fruit and sweet pastries. The restaurant had some delicious dishes like the fig and prosciutto starter and the tenderloin with asparagus. Most of the staff were friendly and helpful.

Miinukset: Often the bread and croissants seemed warmed up and a day old. There was no proper bread, only the sliced variety. I like seeded or dark bread that you cut yourself and that has a proper crust. Some facilities were not working, like one of the lifts, meaning that it took ages to get to the ground floor from the 11th floor. At times the bar was understaffed, meaning it took ages to get any service.

Plussat: Excellent breakfast. Gorgeous buffet with a multitude of choices.

Plussat: Location excellent - good breakfast Spa ok Day staff pleasant

Miinukset: Dinner and room service food quality poor Night staff rude and intimidating Lift took forever to get on in morning

Plussat: Guest service: Allow me to check in early and check out late without extra charges Location Peace and quite right off Avenida Paulista Close to most things you may want for pleasure and business

Miinukset: The internet service is extremely slow, unstable (drops on an off). I had to find a virtual office elsewhere for a very important conference call. I had some other calls at the hotel where the client had to call me at the hotel and another one where they heard most but not all that I was saying. I called before booking the hotel and they told me they had made improvements 2 weeks ago. When I experienced problems and questioned the staff, they told me that they just added access points but no improvements were mad about speed (extremely slow), not could they control the stability of the internet (dropped connection). I should mention that even at the virtual office I had problems and had to make a call using international data roaming on my cell phone due to internet problems there too.

Plussat: l'hotel suite was beautiful and looked just like the photos online. everything was clean and quiet

Miinukset: the pool was only open until 10

Plussat: Staff, food, location, massages, safety

Miinukset: International flights arrive very early and leave very late so you are stuck without a space to stay, unless You want to pay half day, but they are very accommodating to the situation, but most hotels in Brazil Just let you keep your room , but I understand the housekeeping needs to clean room and there could be someone just arriving that want their room, not sure what the best answer for this is.

Plussat: The room was of the appropriate standard, Breakfast good selection of choices,

Miinukset: The facilities such as pool and guy areas were small not so well equipped

Plussat: The location was good, facilities were clean.

Miinukset: The internet connection was unreliable at best and generally nonexistent. It was slow during the day (speedtest.net about 2-3mb/s) but wouldn't work at all during the evenings. The hotel felt tired and in need of a facelift.

Plussat: Staff is very friendly. Relatively small hotel, makes you feel like in a family environment.

Miinukset: Room was small.

Plussat: Location.

Miinukset: Room was too small. No coffee maker in the room.

Plussat: Love this hotel. I've stayed in three hotels in Sao Paulo and this is the one I'll be returning to. Such a lovely welcome. Great room and amazing breakfasts. The added and unexpected extras such as sparkling wine, chocolate and the japanese hot tub made the stay very special. Thank you to all the staff at L'Hotel Porto Bay.

Plussat: Service was perfect!

Miinukset: N/A

Plussat: The swimming pool,although cold due to shade.The food.The sanitary.

Miinukset: No restaurants or shops found nearby. More channels on tv would be appreciated

Plussat: Attentive staff.

Miinukset: No coffee making facilities in the room, swimming pool not really well maintained / clean.

Plussat: Amazing place with a sauna and a swimming pool. Amazing rooms.

Miinukset: This time, the staff was very noisy. They started cleaning other rooms very early every morning and were very noisy (loud chatting, slamming doors etc.). Cleaning should be done between check out times (11:00) and check in times (14:00) and not between 7-8 when other guests are still sleeping. Also: 4$ for a little piece of chocolate? Shocking.

Plussat: The breakfast is well served.

Miinukset: The hotel is not located in Vila Mariana neighborhood as it says in advertising but at Avenida Armando Ferrentini 668 - Aclimação, São Paulo. To get around the city you have to catch an Uber or taxi, there are a van that takes you to the nearest metro, but you need to check the schedule first.