Sao Paulo hotellit República

Plussat: Excellent location

Miinukset: Bed and pillows are inconvenient, air conditioning is noisy, noise from the corridor and from the street, breakfast is awful, personnel hardly speak English, only soap and shampoo in bathroom, towels were not changed throughout whole stay. They even refused to call a taxi for me

Plussat: Room was spacious, comfortable bed, clean bathroom.

Miinukset: Our room was behind the elevators, so had loud noises constantly in the room. The hotel reception staff we found were not friendly on check in

Plussat: The shower (perfect... not usual in brazil) the views, breakfast, the bed, The area ( sounds Gotham city, but is safe), transport, plenty of places to eat, the cine maraba just in front

Miinukset: The carpet in the room

Plussat: great hotel in the middle of everywhere. the breakfast was also amazing.

Miinukset: the room was smaller than what I expected. It mentioned that it is a 4 star hotel but it doesn't really represent that.

Plussat: Good, central location and nice staff.

Miinukset: The bathroom was not clean properly.

Plussat: The rooms are a comfy and clean.Just the metal window from outside was broken,but it didn’t interfere on my stay.The room was a proper one,with all the amenities a good hotel should have,such as: Safe Toiletries Good quality towels Hangers Blankets Laundry bags Do not disturb sign Proper shower and bathtub I would stay at the excelsior again,as I have been in most of the hotels in the area,I found the excelsior better

Miinukset: The window outside was totally distorted,broken and it looked like it could collapse at any time,therefore I didnt open it. As I arrived at 3am,exhausted,I found the check in process too long,taking into consideration that I had already given all my details online at the time of booking.

Plussat: Hinta

Miinukset: Sijainti Siisteys Henkilökunnan kielitaito Meluisa huone Kylmä

Plussat: very friendly and helpful staff. The room was very clean and perfect for recovering from my eleven hour flight from the Uk. A great location, very near the metro.

Miinukset: It was difficult to switch on the air conditioning unit. Maybe it was broken??

Plussat: Nice breakfast, helpful staff, excellent central location

Plussat: The location was all right, but also nothing special.

Miinukset: The hotel, bathroom, furnishings and all in all is outdated and doesn’t deserve the 5 star rating it has. It’s more of a 3 star hotel. But even then I’ve been to better one. Furniture looks cheap and many things, like the lampshade are stained.

Plussat: Just a location

Miinukset: Nothing I like I can talk about my over all experience wasn’t very warming what I saw in pictures

Plussat: Specially hotel reception staff was very good and friendly extra ordinary cooperative staff .

Miinukset: Only one think inside hotel they even make beer bar but there is no any smoking area inside the hotel, otherwise everything was great.

Plussat: Position is good and staff are very friendly

Miinukset: Smelled and felt and looked old, carpets and almost everything structural and decorative look like they are way due for a refurbishment. Room service was extremely slow almost non existent at times.

Plussat: Location and parking

Miinukset: Was dirtiest in the room

Plussat: Attention

Miinukset: Weekend(Sunday) room rate is high. This will become an issue for my next hotel choice if the same conditon(higher rate on Sunday) will remain.

Plussat: nice hotel, comfortable room, convenient location

Miinukset: no buffet breakfast included in rate, seperate charge of R$29.00, internet although free, only at a very very low 64k speed which is useless

Plussat: The staff could communicate effectively in English, which was a tremendous help to non-Brazilian Portuguese speaking guests like me. The location is central to the city.

Miinukset: Housekeeping cannot be reached at certain hours (for example, between 7-9 pm in the evenings). The calls to this department will go unanswered. Some of the towels are not inspected for quality checks and they are stained from use. I encourage the hotel to conduct thorough checks and discard those whose stains cannot be removed from normal laundry washes.

Plussat: the location is near to almost everything

Miinukset: it doesn't have a disco to go at night and the area is somewhat risky at night

Plussat: Nice people, clean room, good location for business (sao paulo downtown)

Miinukset: Rooms a bit too noisy, no indication of the hotel's name

Plussat: very nice modern style, well organized and operated well

Miinukset: no buffet breakfast included in rate, seperate charge of R$26.00

Plussat: The hotel is modern and up to international standards for a business hotel. The staff aim to please and are generally quite helpful

Miinukset: The hotel is located in a poor neighbourhood. If you are there for a convention or business meetings you will probably not even notice but if you have plenty of leisure time on your hands the immediate area is very down at the heels. It gives the impression of being rather unsafe but I didn't experience any problems other than tripping over homeless people.

Plussat: Erinomainen hinta-laatusuhde, hyvä hotelli hintaan nähden.

Plussat: Hotel was fine.

Miinukset: Location. Dangerous.

Plussat: This is old hotel ,but everything is good ,Good locatate , good sevice ,good breakfast,we can’t speake Spainish ,but they have one staff he can speak english,he is very helpful ,help us to call the taxi to international airport,we command to tourist .

Miinukset: Nothing!

Plussat: Reception, breakfast, cleaning.

Miinukset: Nothing, I'm always there.

Plussat: The property was in good condition even though it was an old building. The check in process was great. A gentleman who was there was very helpful.

Miinukset: There promised breakfast and when I went into the dining room I had to wait for a longtime and there was no one to serve me. Later on a staff member came and took me to the kitchen to prepare my breakfast. I then lost it and left. When I was checking out I was met by a rude lady who was to check me out at reception.

Plussat: Great staff

Miinukset: None

Plussat: Only 5mins walk from metro station then its 15 mins on metro to Tiete coach terminal. Supermarket opposite and a couple of bars and restaurants in the same block

Miinukset: Rooms a bit dated. Could do with a deep clean including window sills etc

Plussat: The breakfast is supreme. Real value for your money.

Miinukset: Not much people speak English

Plussat: We spent there just one night with my friends. So for this period of time it was a good choice.

Miinukset: The neighbourhood is kinda dogdy but you can always catch an uber.

Miinukset: The staff is very unpolite, we had and inconvenience with our reservation and they didn’t give us an answer, they didn’t even try to help us. We did email booking telling about that and they answer back that it was up to the hotel staff to change our reservation! But the hotel staff didn’t help us. Also the place is not like the pictures, is very old and ugly, not a comfortable place to stay, there are way much better places to stay in Sao Paulo for the same price. I had been booking my hotels in booking for years and it was the second time I had a problem with my reservation, the first time (back in 2017, at a hotel in Israel) the hotel gave me a solution and staff were so careful and helped me! But this time, very DISAPOINTED. Worst experience ever, I don’t know if all the good reviews and comments here are real because ANY of it are true.

Plussat: Normally I stay at Marian Palace Hotel close by which is being renovated but I willseriously consider staying at the Shelton Planalto in future

Plussat: The location as well as the comfort in the room

Miinukset: This hotel is located in the city centre which is not very safe and there is no safety deposit box in the rooms. The rooms include a bed and a table. This hotel is more suitable for locals that are familiar with the area and speak Portuguese.

Plussat: Near the Repblica Square. Many restaurants choices nearby.

Miinukset: Almost all staff don't speak English. No airport shuttle bus. The servant opens the door without knocking.

Plussat: location is nice , price as well

Plussat: The staff were all very friendly and helpful. The breakfast buffet amazing. The rooms comfortable. The location unbeatable.

Miinukset: Nothing to dislike. It was a great experience. The elevators were a little dodgy. Kinda old but they worked.

Plussat: brealfast buffet ok included in piece of room

Miinukset: location location location in tenderloing area not safest at night.

Plussat: A kind of wierd place... it seems as if they took an old hotel and tried to make it `funky`, kind of loft style... it hasn´t yet worked!

Miinukset: Staff were not at all helpful- eg couldn~t be bothered to call a cab for us. Internet is via prepaid vouchers in a very loud bar area.