Sao Paulo hotellit Itaim Bibi

Plussat: it was ok

Miinukset: elevators

Plussat: The room was nice, big and comfortable. The shower was absolutely perfect and the huge bed was also great. The optional brunch was definitely our best choice, I’d recommend it

Miinukset: We paid extra for the bridge view room, but we didn’t get that properly, we’d more of a side view of the bridge and I think that extra expenditure wasn’t worth it.

Plussat: Awesome view from Estaiada Bridge in São Paulo and location. Staff always kind. Recommended!

Plussat: Service is perfect

Miinukset: When you eat in the restaurants check your bild good becease they make them own tip

Miinukset: I was exercising boxing on that body-shaped target equipment in the studio. And there was a man with big belly entered the studio. In a very rude and disturbing way, he asked me whether I speak English. Then he said he need the room and he needs me to leave instantly, “now!” He said. I left the studio, went down to the manager counter, and required to see that day’s class schedule. And the schedule does not show his class. Gym staff was nice enough to move the punch target to the place available so that I can finish my interrupted work out that day, but in an interrupted mood and tempo. Not good. And I do doubt how Hilton teach their so called “coach” to talk to people, particularly when they interrupt customers’ work out and throw them out of room. I require the disclosure of this “coach”’s name, and a formal apology from Hilton. Thanks

Plussat: Comfortable bed, good breakfast (if not considering the price)

Miinukset: Service: check-in & check-out line, room service team is really unprofessional. This hotel does not provide free bottle water and the room service manager with 14yr of hotel experience claims that all “high class” hotels in Brazil don’t provide bottle water.

Plussat: The room was nice and the gym was great.

Miinukset: For a hotel that is pretty pricey by São Paulo standards already, the added costs really left a bad taste in my mouth. No free water bottles in the room and you have to pay for WiFi. One night my fridge had not been restocked with water so I requested some and received a room service charge in addition to the cost of the water. The most shocking extra charge was at the Canvas restaurant, where we were charged for 3 waters even though there were only two bottles. We complained and the restaurant staff insisted that was reasonable since there were 3 of us and there was a charge for the glass. I travel internationally on a regular basis and have never seen anything quite like that.

Plussat: Helpful staff, clean and comfortable room, great breakfast!

Plussat: Location

Miinukset: No bottle water, too expensive

Plussat: Excellent Breakfast and attentiveness of staff

Plussat: Attentive staff, great breakfast.

Miinukset: I stayed at a lower floor room facing the street with no acoustic isolation. Was awakened by a truck doing manouvers at 5:30am.

Plussat: Great location. The rooms are well kept, clean and very spacious and modern

Plussat: Location is amazing

Miinukset: They should give a heads up that the entire building is powered at 220v. They also misses one day out of a five stay on cleaning the rooms. Towels are very old and low quality.

Plussat: Breakfast was not great just acceptable. The reception staff were reasonably efficient and friendly. Shower was far too small and the bathroom itself was too small. The wash room area opens directly unto the bedroom and you couldn't use the bathroom light if your partner was still asleep in bed. TV box wasn't easy to use from the bed itself, the tv box is too low to get a change signal without raising your arm up high. No good international news stations available on TV. Far too many local stations to go through.

Miinukset: The breakfast was just ok, no bacon on three days. Coffee was just about acceptable. The breakfast room was too crowded and the tables were too close together. There was no obvious lounge area to relax in and to meet colleagues etc.

Plussat: The facilities and comfort of the room.

Miinukset: The duvet was apparently clean, but had a big stain (room 504).

Plussat: excellent mattress and water pressure. Breakfast very good too.

Miinukset: Carpet stained, old and humidity smell. Very old wc. room next door being renovated and wall paper torn off on the hallways.

Plussat: Rooms and facilities.

Miinukset: The breakfast is crowded and the toilet is quite small.

Plussat: The location was great and the staff were super friendly and helpful

Miinukset: the gym was small and poorly equipped; the glass door in the bathroom was dirty; the food was just OK (but the coffee and juice was excellent)

Plussat: Great service, mostly English-compatible (note that in Brazil, that's actually a bit rare), nice quiet gym with gorgeous balcony overlooking city, good sized and well-appointed room, clean and friendly overall.

Miinukset: Weak food service (made up for by the fact that some of the best food in Sao Paulo is right there), tiny TV.

Plussat: Welcome, staff very gentle and efficient

Plussat: Location

Miinukset: They have a great rooftop area but it closes early! Also, my son accidentally broke a table in the lobby and we were charged $200 usd for it!! Not happy as they were not flexible about this at all!!

Plussat: Very nice hotel in the best location of Sao Paulo. Friendly and helpful hotel employee.

Miinukset: Everything was ok.

Plussat: Location , facilities, staff and very clean

Miinukset: Everything was good

Plussat: everything

Miinukset: nothing