Sao Paulo hotellit lähellä Shopping Center 3

Plussat: Staff and location

Miinukset: A little outdated - Bathroom could be bigger .

Plussat: Great location, very clean, friendly staff! This was my third stay at this hotel. Never disappointed

Miinukset: Nothing not to like!

Plussat: Everything was to my excellent to my liking... but the window shade was broken and they came to fix the right away.

Miinukset: The mini bar could have a included in the room price.

Plussat: silence, good breakfast, very polite staff

Miinukset: Old Pillows, air conditioning, shower

Plussat: Bom

Miinukset: Breakfast

Plussat: Great location, nice staff and good price

Miinukset: Small rooms and not cleaned thoroughly; beds not very comfortable, shower not consistent, and thin walls

Plussat: My room was in excellent condition. The breakfast was great. The staff were very helpful. The location of this hotel could not be any better, since I could walk to all landmarks and commercial centers.

Plussat: The staff were helpful and the facilities and breakfast were good

Miinukset: They had no adapter as there was only the new brazil socket type in the rooms.

Plussat: The breakfast was really great. Location quite good, Paulista metro/subway station is close.

Plussat: Everything was great! The front desk staff were friendly and professional, and they checked us in efficiently. I booked three rooms originally. One party got into a car accident and was not able to join us for the weekend so I needed to cancel one of the rooms. I sent a request into booking.com and the hotel was kind enough to cancel the room for free under the circumstances. The rooms were spacious and clean and the shower was incredible! I slept in and didn't make it down to brekky - but our friends let us know that it was ample. We stayed only one night- but will definitely stay again!

Miinukset: Nothing!

Plussat: Location, breakfast, staff, cleanliness, and the facilities at the room (small kitchen).

Plussat: It’s a good price considering the location

Miinukset: The bathroom need to be refurbished!

Plussat: The hotel was wonderful. The staff speaks english and they accomodate all my needs.

Miinukset: Nothing. Everything was subpar

Plussat: Gostaria Gretzky Great location excelent breakfast Good value Gretzky

Plussat: Breakfast was great. Staff was excellent, helpfuland personable. Great location.

Miinukset: Room was very compact.

Plussat: Location, right on the heart of São Paulo.

Miinukset: Parking is no free for guests. Should have a little fridge in the room.

Miinukset: Room full of ants, little comfort and no room service.

Plussat: If you need to stay downtown, is a good option, it has all you need for a business trip.

Miinukset: Not very close to anything good of the nightlife. Not very safe to walk around at night.

Plussat: The location and cleanliness

Miinukset: The receptionist gave me a terrible room overlooking the parking lot even though other rooms in the same category were available and had a much better view. I had to ask to get what I want. Even worse, he started talking to me about upgrading my room even before he told me anything about the room that I actually paid for. For some reason, it seemed like he was punishing me for not paying for an upgrade! Two different reception staff promised me the room would get a birthday decoration as a surprise for my girlfriend and based on my request but nothing happened and the result was an extremely embarrassing situation for me when I entered the room with her expecting the decoration but there was absolutely nothing there. When I complained the next day, they told me they'd investigate and get back to me. No one did! I asked for an extra pair of flip flops because the room had one only and we needee another. The receptionists seemed like they were shocked as if I asked for something complicated or major. And they said they would see what they can do! Seriously? For a pair of disposable flip flops? Obviously I didn't get anything. I'm really upset about how the hotel handled me during my stay there

Plussat: The staff was excellent! The location was excellent. The room on first appearance looked clean. However there were prices of the wall in the bathroom coming apart and there were stains on a pillow and towel.

Miinukset: It needs a little updating in the rooms

Plussat: ROom set up and location

Miinukset: Airco in room was not working properly. Next day we said to the staff. We just stayed one day so was not much that could be done for us,

Plussat: Locations is great and rooms were very comfy and clean!

Miinukset: The Hotel was to crowded and we always needed to wait a long time for the elevators.

Plussat: Nice location but property needs better maintenance.

Miinukset: old dirty carpets, dirty walls, old furniture.

Plussat: Very good location.

Plussat: The service and the facilities I enjoyed. And they even accepted a very late check-out without additional payment!

Miinukset: A very good hotel with friendly service and good facilities. However, if I need to be nit-picking... I would say the size of the pool is quite small.

Plussat: They let me check in earlier which really was a relief after the long flight. Breakfast is nothing spectacular but completely OK and good for a great start in the day. Location is pretty great with big shopping areas closeby , lots of restaurants and supermarkets and a metro station.

Plussat: Our stay was really satisfying, the service was great and the hotel is well located and really comfortable. The breakfast is satisfying and the indoor pool with hot water is great at night.

Miinukset: It wasn't possible to adjust the air conditioning temperature and in the last day we had an infiltration in the room.

Plussat: Location, breakfast and shower the best.

Miinukset: Hmmmm none

Plussat: Nice comfy rooms in a hotel with a very good location in Central SP

Miinukset: The gym was out of order, and our bathroom sink was blocked and leaking, a problem that was not solved even after a few days.

Plussat: Nice room and good staff service

Miinukset: The gym wasnt big enough

Plussat: Very pleasant hotel & well located. Rooms smallish but everything you need. I would probably choose to stay there again.

Miinukset: All the extra taxes etc which came on top of the price I was quoted or on the price for a meal in the restaurant.

Miinukset: I go to the hotel a lot and sometimes I check in late. It would be nice that when i request a simple upgrade, the hotel would accomodate with this. I have asked many times and I have been denied many times. Other than that, the hotel is great (Tryp Paulista) and the other hotels of yours I have stayed at also.