Shanghai hotellit Xuhui

Plussat: The hotel is most satisfying to me. The staff service attitude is very good with the whole room. This hotel is worth staying again. After the stay, this price is worth giving, very satisfied.

Miinukset: No

Plussat: Very charming & discreet property. The scents in the room is very soothing & memorable. Amazing hospitality from the staff.

Miinukset: The weather during my visit was unbearable hot & humid

Plussat: The staff was very professional, internationally trained, but a little stiff. The bedding is comfortable. Good for families due to separate floor spaces.

Miinukset: Being an expensive property with good critical write ups and traveler reviews, Capella turned out to be surprisingly disappointing. The idea sounds well and good, a hotel made from Shikumen restoration, and we chose this place primarily for its historical lineage. Unfortunately the design failed to realize this story. The restoration itself, as another reviewer has mentioned, feels like a movie set - pristine, perfect, unfeeling. I don't know exactly what was lost in translation, but whatever was unique is now perfect identical rows. The villa themselves are very vertical and narrow, and with five floors of it a little claustrophobic. I'm sure this honors the original houses, but the combination of the small space with a very conservative grand interior design doesn't help the small intimate space (marble bathroom typical of expensive Chinese properties). It feels like they were designing for a standard five star hotel instead of using a much bolder, thoughtful design tailored to the difficult space, or just combine the two villas if you're going for grandiose. If the design couldn't tell the story, I was hoping to get it from the library or other places in the hotel that would point to the history, but not a single book or some subtle exhibit is featured. When I mentioned this to the staff in the end when asked for feedback, one is gracious enough to give me a book on Shikumen. Ironically, it is a photography book, which while interesting, doesn't have much content. Money was thrown in on this project, but not a loving hand and respect to an interesting past. This makes other small things like bad coffee at the restaurant, an ok breakfast, and rough bathroom towels somewhat elementary mistakes for a luxury hotel. Perhaps more time is need for the Capella to find its voice.

Plussat: liked the ambience old world feel attentive staff and smiles .constantly bent over backwards to help even in the gym. english perfect which is at times difficult in shanghai. the buildings were authentic both in the capella sense and the french concession sense. altogether a calm and cosseted place to stay which is great in the bustle of shanghai. we also stayed at a very modern 5 star on the pudong shore on the same trip which an architect friend had designed but you know that though fancy and uber modern we were totally happy at capella and felt underloved at the more exective style one. our advice is to trust capella resorts as they go the extra mile

Miinukset: nothing. the staff were amazingly genuine and the surrounding patisserie restaurants all great

Plussat: The superb location in the French Concession is occupied by a complex of original shikumen townhouses, tastefully remodeled as a breathtaking urban resort. The services and facilities are flawless and thoroughly enjoyable. If you are traveling with 2-4 people, do not waste your money on generic five star hotels, but book a shared townhouse suite at the Capella.

Plussat: As a Shanghainese, Shi Ku Men is a part of our memories. When I was a child, my relatives, classmates, some of them lived in such kind of Shi Ku Men, but old and crowded...but now, it is luxury. I enjoyed the stay on my birthday, I like the clean room and warm service, a small bday party can be held in living room, free mini bar! Fantastic experience!

Miinukset: Even the guest need to pay the parking fee...

Miinukset: Air conditioner does not cool enough

Plussat: Place near my work Quality of the laundry

Miinukset: No one speak English Insects in the bedrooms A lot of noise in the bedroom due to the garbage truck in the night

Plussat: Facilities is well maintenance. This is my second time stay but in block A. Overall is much better than the other block

Miinukset: Location is far from most places

Plussat: The staff was very helpful especially, Sanil. He was very polite and gave some valuable suggestions/ recommendations about the city. He was readily available in case any help was needed.

Plussat: clean room and luxurious

Miinukset: breakfast & local restaurant are not good and very expensive

Plussat: Very clean and comfortable. Close to Shanghai Tech center.

Plussat: Handy location for what I needed.

Plussat: Good service

Miinukset: Ac was not controllable. It was hot

Plussat: the lobby and the concierge desk are the two most wonderful things of this hotel

Miinukset: The rooms are dirty, carpet has stains all over and the electronic systems are a complete mess. the lights keep coming on and off, the heating works on its own and the wooden cabinets are falling apart. The toilet chokes often ..

Plussat: very nice lobby area. Room has old furniture, very little light,rooms look very old. bathroom is a bit cramped,not much space and also the glass doors make you feel unconfrtable. The hotel is not near any Metro subway station so you always have to take a taxi which is not easy on a rainy day in Shanghai.Huge shopping malls nearby (3 kms away). Also near Hongqiao Hub which is the main reason why I stayed

Miinukset: very old furniture, carpet is not clean, room poorly lit

Plussat: AC not working properly, interior is also old.

Miinukset: Good environment

Plussat: No water available from 00:00am to 4am. Even after 4am the hot water was very dirty

Plussat: Location

Miinukset: Dirty stained carpet. Dirty stained carpet. Auto sensor lighting in bathroom is not a good idea. Room lighting on the poor side.

Plussat: Great size of the rooms. Very good beds to sleep in. The Gym was just great never been in a hotel with this kind of gym it was also mainly because of the gym we choosed this hotel.

Miinukset: Little bit long distance to subway.

Miinukset: The hotel is next to a disco venue and it is very noisy at late night

Plussat: Pity there is no children’s space

Plussat: Hyvä sijainti, tilava huone

Miinukset: Huonosti siivotut huoneet, likaiset pöydät lobby baarissa, henkilökunnan huono englannin kielen taito

Plussat: There are many good things about this hotel. The rooms are big, clean and well appointed. Internet connection was good. The best thing for me is that the rooms are very strict with smokers. As many China travelers would be aware, a non smoking room (even if the floor is marked as non smoking) are likely to have heavy smoke smell. This isn't the case with this hotel. I had the experience of dining at a smoked filled restaurant. Once i reentered the hotel room, within minutes, security came to my room as the smoke alarm had detected smoke. I wish all hotels in China could have such practice so that non smokers can enjoy a non smoking room. Kudos to the hotel !

Plussat: Everything from the hotel staff to the smell of the hotel was fabulous. The rooms are super modern and everything is electronic. Highly reccomend!!

Plussat: The best cog most exclusive hotel in Shanghai

Miinukset: Nothing

Plussat: Friendly professional staff, convenient location, quiet, clean, functional, well appointed rooms

Miinukset: State smell in both elevator and in the room

Plussat: Very close to my office in Shanghai and a value for money choice for me.

Plussat: The room was really comfortable

Miinukset: The staff was average

Plussat: Beautiful hotel excellent service, very polite staff, great location, good dimsum menu in the Chinese restaurant.

Plussat: Hyvää sijainti kahviloiden ja ravintoloiden läheisyydessä. Tilavat huonetta ja mukavat vuoteet. Henkilökunta ystävällistä vaikkakin osittain puutteellinen englannin kielen taito.

Miinukset: Yläkerran ravintolan hinta-/laatusuhde ei kohdallaan. Henkilökunnan englannin kielen taito oli osittain melko heikko.