Shanghai hotellit Huangpu

Plussat: the concierge staff was excellent. Great job on information.

Plussat: Out airport transfer was upgrading to a rolls Royce on the way back and a helpful member of the peninsula team whisked is through long queues at the departure gate. They were also excellent with our toddler. Tiny robe and slippers in the room, special plates provided at lunch and all the staff very friendly

Miinukset: The lobby area wasn’t very comfortable for sitting around in after checking out of our room waiting to leave for our flight.

Miinukset: Good central location,staff very nice and helpful. Supper clean.Excellent breakfast.

Plussat: Comfort, room size, facilities

Miinukset: New year's party nothing special, but the view from the terrace was awesome. I would have appreciated more transparency on the news: when I bought the ticket for the party at 16:30 on the 31st of December the staff at the hotel told us that the fireworks for the new year's eve was not confirmed, but I heard the day after that local police advised throughout their website that any fireworks wouldn't have taken place that night, so the local people should have known it; considering the higher price for the room and the extra price for the party ticket .

Plussat: Excellent room: large, comfortable and well-equipped with great views across the Bund from the 12th floor. Friendly and helpful staff. Good location.

Miinukset: I had heard excellent things about the Peninsula in Hong Kong so was looking forward to trying it in Shanghai. My expectations were that it would be at least equal to Four Seasons / Mandarin Oriental and perhaps exceed them, particularly since the room rate was in the region of 20-30% higher. Peninsula Shanghai does have a lot to commend about it: the room was excellent, the hotel has a good location and the architecture is impressive. But what let it down slightly were the restaurants / bars. In particular, the cocktails and snacks at the Sir Elly's Bar on the 13th Floor were surprisingly mediocre (I emailed the bar some feedback on the cocktails but did not get a response). The 'à la carte' breakfast accompanied by a small buffet selection may also not suit everyone. It just didn't really feel special in the way you might expect from this type of hotel. In sum, a good hotel but don't expect it to be superior to its competitors otherwise you will be disappointed. If the price is higher than other hotels, perhaps look elsewhere.

Plussat: Very central, lovely facilities

Miinukset: Nothing

Plussat: Breakfast and coffee are amazing

Miinukset: The carpets in the floor were too dirty. That’s the only complain

Plussat: location and view , spacious , very nice bar

Miinukset: not sound proof ! could hear next room locals chatting super loudly till very late,then there was pipe sounds ,staff never found out why ,refused to give another room ,only to provide earplugs .Awful sleepless night.

Plussat: Sijainti. Maisema. Huoneen upgrade.

Miinukset: Excellent hotel great attention to little details. Rooms super comfortable. Location on the Bund is cool but a 800 mtr walk to the nearest underground station ..

Plussat: All staffs were friendly...their room is very clean

Plussat: Perfect location ! Very helpful staff!

Plussat: Beautiful contemporary room. Very quiet even though above the bustling Bund. Good breakfast

Miinukset: A bit pricey, which is to be expected on The Bund b

Plussat: The bfast buffet was great amd the location on the Bund.

Miinukset: No matter if I had my DND button illuminated, housekeepers and front desk kept calling to ask if I needed housekeeping

Plussat: Great location! Amazing view of the Bund, staff very helpful and a lot of restaurants around. Everything just perfect!

Miinukset: Nothing

Plussat: Sijainti loistava.

Miinukset: Olen usein käyttänyt hotellia ja nyt selvästi tasoa laskettu. Ilmaiset vesipullot kovin pieniä. Huoneilma kostea ja ummehtunut, tuoksu tarttui vaatteisiin.

Plussat: I requested to stay at a room with bathtub next window. They kindly arranged for me. And the hotel has a lounge where for free coffee. And also the guests can enjoy happy hour with one cooktail! Location is great for seeing Bund and Pudong in Shanghai.

Miinukset: Nohting

Plussat: Clean

Plussat: To be pleasant to me all!

Plussat: An oasis with great views on the Bund. All the details in your room and bathroom to feel like at home. Quality of materials and great bed. a real bath looking at the river had no price after meetings

Miinukset: Staff is overall really unefficient. Poor English Level specially on the phone. We even asked the concierge to book a defined restaurant, asked him if he did which he said yes and we arrived no booking! Breakfast management and overall food proposal and quality should be improved. As written at the entrance, soft opening still

Plussat: The Hotel is well designed, well situated, right size - all to please but lacking in certain services one would expect at this type of Hotel

Miinukset: Wireless Internet unreliable, Air Conditioning not efficient at night, assistance at the Concierge desk very limited, not only language but knowledge lacking.

Plussat: Absolutely beautiful hotel, the view can't get any better. Breakfast spread is great. Fantastic location.

Miinukset: Staff was very polite and courteous, however, not very knowlegeable. Seem to have a problem with the communications. While the buffet breakfast is great, we had lunch at the hotel (a group of 6) and after an hour (no exaggeration), the dishes came in one at a time, with a 5-10 minute intervals. By the time the last dish arrived, the first lunch was already cold. Service was very poor. Dinner experience: Again, the wait staff need better training.

Plussat: Extremely stylish hotel in excellent location ...very comfortable with modern luxury facilities

Miinukset: Very minor issues ... lack of explanation of hotel servises in room ... needs hanging hooks in bathroom, maore suitcase space

Plussat: Location is great; Excellent value for money; Clean and well kept.

Miinukset: Nothing really.

Plussat: Good value for money,the staff was pleasant and very helpful.

Miinukset: The TV Channels Qualify.

Plussat: Staff was friendly.location was not

Miinukset: Location not that great

Plussat: The choices of breakfast are abundant, the taste and the environment of the restaurant are quite nice.

Miinukset: The room service such as daily cleaning can be improved. Sometimes the housekeepers forgot to collect the trash from the bins.

Plussat: The location is great, near People's Square, East Najing Road and the Bund. But I can have a peaceful stay in the busy district. Room is small but cozy and well-equipped, facilities are useful, staffs are helpful. Highly recommending if you want to enjoy peace and have a good relax in this big metropolis.

Plussat: Oikein siisti huone ja hyvä sänky.

Miinukset: Ympäristössä on myös rähjäisiä rakennuksia , mutta alue on kuitenkin ihan turvallisen oloinen .

Plussat: location, breakfast dinners and internal restaurant

Plussat: Lyhyen kävelymatkan päässä kaikista nähtävyyksistä!

Plussat: Huoneet olivat isoja ja siistejä sekä kunnon pimennysverhot.

Miinukset: Siivous olisi voinut olla tarkempaa, mutta perussiistiä kuitenkin.

Plussat: Very nice hotel, staff friendly and helpful, speak English very well, good breakfast, clean, comfortable rooms, restaurant food is very good and reasonably priced. great location near the Bund. Stay here!

Miinukset: The refrigerator is not cold enough!

Plussat: Englanninkielentaitoiset ystävällinen ja avulias henkilökunta, hotelli hyvällä paikalla, huoneet siistit ja kodikas tunnelma

Plussat: Erinomainen hotelli hyvällä hinta-laatusuhteella! Vain 10 minuutin kävelymatkan päässä Shanghain vilkkaimmasta kävelykadusta. Suosittelen erityisesti viipymään muutaman päivän ja kiertelemään kaupunkia sillä tästä sijainnista se käy helposti ja vaivattomasti. 24 tuntia vuorokaudessa palvelevat kioskit tarjoavat virvokkeita ja elintarvikkeita. Myös taksin saa lentokentälle aamulla pyytämällä aulan henkilökunnalta. Pudongin kansainväliselle lentokentälle matkaan kannattaa varata aikaa 1,5h.

Miinukset: Hotellin yhteydessä toimii ranskalaistyylinen viinibaari jonka hinnat eivät ole ainakaan omalle kukkarolle ystävällisiä, sillä tunnen kaupungin hintatason eri alueilla.

Plussat: oikein hyvä aamiainen, monipuolinen, hyvä sijainti. Minibaarin hintaan kuuluva sisältö yllätti. Yöpala oli vaatimaton, mutta kuului hintaan. Siistit ja viihtyisät huoneet.

Miinukset: Uima-allas(lämmitetty) olis ollut kiva.

Plussat: I love the location it is the center of all the places we wanted to go and 2 short blocks away from the subway which is very easy to walk with 3 kids in tow. We also found a tiny restaurant that provides good Chinese food for the times we wanted to stay in and eat. The free breakfast is excellent. Large varieties of food to choose from. Even my children were happily eating their breakfast choices. I love the midnight snack even if its just 2-3 dishes and tea. It was a nice way to end the night in the hotel without going out since it was winter when we went. The bathroom is very neat and the scent of the soaps are the best!

Miinukset: The only drawback is they didn't have a wide ramp for the luggages and the only ramp going up to the main lobby is steep..so you need to carry your luggages...few steps but i don't recommend for Senior Citizens who have difficulty in walking. I saw a Senior who had to be carried at the back by her son since there was no wheelchair ramp. And also morning breakfast there were a lot of people so the staff would come up to us and ask us to eat quickly so others can eat which I find rude. But they did not tell the Caucasian looking guests to leave. other than these 2 everything else in the hotel is perfect.

Plussat: Useampi yöpyminen vähälle aikaa tässä hotellissa ja edelleen jäi hyvä vaikutelma. Sijainti on erittäin mukava ja esimerkiksi kävelymatkan päässä paljon nähtävää esimerkiksi Yu garden, Bund, jokimaisema ja Kansan puisto on mukavan aamulenkkimatkan päässä. Huoneissa ei kokolattiamattoa ja siitä iso bonus. Aamiainen maukas ja monipuolinen

Plussat: Vastaanotto hotellille hyvä, tulijalle tarjottiin hotellin teepullot. Metroasema melko lähellä.

Miinukset: Vain yhden yön pysähdys, joten huone kakkoskerroksessa, näkymä ankealle sisäpihalle. Bundille jonkun verran matkaa.

Plussat: Hyvä sijainti, perustason hotelli.

Miinukset: Hinta oli korkea laatuun ja palveluihin nähden. Ajan patinaa ja kulumaa. Aamiainen oli pettymys. Ruokaa oli paistettu vanhassa rasvassa ja se maistui annoksissa.

Plussat: Recent renovation made for a luxury hotel experience at a mid-range budget. Great breakfast!

Plussat: - comfortable bed!!! Had a great sleep in jt - free upgrade and the room design was lovely - breakfast was great - taxi service to the airport made it very convinient for us

Miinukset: Nothing!

Plussat: Good location...near metro line, Yu Graden and not far from the Bund

Miinukset: Staff tried hard with English communications. Some staff were better than others. We were a bit surprised considering the big city and thatnthis was a chain of hotels.

Plussat: Aamiainen on erinomainen, tilava huone, hyvä sijainti.

Miinukset: Iltapala ei vastannut odotuksia. Hotellin tilaama taksi lentokentälle paljastui huijariksi.

Plussat: Very nice hotel in a great location. Excellent breakfast buffet. Room was comfy, great shower.

Miinukset: No

Plussat: Huoneessa ei ollut kokolattiamattoa. Hotelli oli hiljainen. Aamiainen oli todella hyvä ja monipuolinen!

Miinukset: Kolmantena vuoteena toiminut sohva ei ollut tarkoitettu aikuiselle se oli kova ja semmoinen palapeli joka ek yhtä yötä pysynyt sijoillaan.

Plussat: Staff speak good English and helpful

Miinukset: no Parking

Plussat: Great staff and location

Plussat: Fantastic layout and the staff were excellent considering the health scares.

Plussat: Nice suite, beautiful hotel, good location

Miinukset: Very uncomfortable seating in living area of suite. Or lightning for reading. Not very close to the Bund. Name of hotel with Bund in it implies a closer location to Bund than the five blocks away.

Plussat: Historical memory

Miinukset: Services are poor

Plussat: Room situation was excellent.

Miinukset: Facilities- mediocre at best. The gym was fine but the pool was abysmal. Service- I get that the service in China is bad, I get it. But come on, train your service better. I couldn't get a taxi for half an hour, and the guy outside was trying to get a taxi for me. If they were smart, they would have called a taxi through phone.

Plussat: The lobby is a grand receiving area. The daily treats corner is excellent for afternoon snacks and quick bite on the run. The breakfast buffet is grand and delicious.

Plussat: Great location. Spacious and very comfortable room. Staff was very helpful.

Plussat: We had a nice stay. The breakfast was very good and the training centre was well equipped. The staff was very helpful and kind. Unfortunately due too the Coronavirus the swimming pool was closed. However, they were very professional regarding this special situation.

Plussat: The staff ware very kind and helpful,

Plussat: Location. Room.

Plussat: Location

Miinukset: They didn’t recognize my club card of Acor group to register my points I asked them to update and renew my card before we stayed there.But they was unfair ,they renewed after a and so they lost our points They was lazy staff or un responsible

Plussat: the hotel location is perfect for family holiday, shopping and easy to look for food to eat. The subway train station is also nearby. the hotel staff can speak English and helpful.

Miinukset: nothing that i don't like from the hotel.

Plussat: The bfast buffet was a hit and affordable . In the middle of all the action on Nanjing Rd. Staff were helpful and friendly as well.

Plussat: Location is perfect, staff very welcome ethical, the view from my room was great.

Miinukset: I went yo use the restroom on the first floor outside elevators and restroom was very stinky, dirty almost or worse than the public metro restroom.

Plussat: Keskeinen paikka mahdollistaa avoimemman verkon käytön, sijainti on muutenkin ihan huippuluokkaa.

Miinukset: Paikka alkaa olemaan jo hieman nuhjuinen ja kuluneen oloinen, matkakumppanin huone oli jopa likainen.

Plussat: Everyone went over and beyond to help with any request. We especially couldn’t thank them enough for their help in getting us to the Yellow Mountains in Huangshan. Being foreigners it was extra difficult to get into the park. Breakfast was excellent!

Miinukset: The only downside was, that due to Covid-19 some of the restaurants were not fully open. As the hotel is a walk away from the city, it was very limited in what was available for lunch and dinner. In saying that the hotel had a good but basic room service menu.

Miinukset: Hotel is pretty old and needs renovation, expected it on the same level with the hotel in Macau I visited 2 month ago, far from that. Need to be very careful outside the hotel, within a few minutes you will get lots of questionable offers. Had a full power failure caused by humidity. No reward points earned althoug the stay shows up in the system

Plussat: Location was good: on East Nanjing Rd, close to metro station (5 mins by walk). The bed was comfortable.

Miinukset: When I checked in, I double confirmed with the receptionist weather I would have buffet breakfast or not as I have a very special food menu and that’s also why I booked this hotel, I got a confirmed answer: I can order anything on the menu and they will send to my table instead of get for myself-it quite understandable due to COVID 19, it’s good for everyone. However, the next morning when I went to restaurant the lady told me: “only guests who booked executive rooms which means the highest price rooms can have buffet, you can only choose a set menu”. Luckily I got what I can eat finally, but the service and experience was bad. On my check out date, they offered me late check out to 2pm, which was good, however, the cleaning lady just knocked door loudly and opened my door before 1pm, and the bed was right face to the door, can’t imagine.... The last thing, when I checked out, they cost me more than 10 mins and I had to call customer service 3 times to get an invoice...... All in all, very disappointed.

Plussat: Location

Miinukset: Very old facilities, bad breakfast to the room

Plussat: Hyvä sijainti East Nanjing Roadin varrella. Lyhyt matka metroon. Siistit, väljät tilat. Hyvä aamiainen ja illallisbuffet. Hyvä palvelu. Mainio executive lounge, jos on panostanut siihen yltävään huoneeseen. Menen toistekin tähän hotelliin.

Plussat: Convenience to shopping and food.

Plussat: Location is excellent, staff extremely helpful

Plussat: Ambience and location

Miinukset: Cleanliness

Plussat: The hotel is conveniently located in the middle of thorough-fare street for shopping, recreation and dining.

Plussat: close to nan jin road

Miinukset: the rooms, they look old

Plussat: Hotel was well located so you could walk to the shops and the door staff were very good at recommending things to do..

Miinukset: Reception staff were not very helpfull but i think the language barrier is a problem.

Plussat: It's central location

Miinukset: My room was too small

Plussat: My wife was very happy with the shopping area around the hotel. And close to MRT station.

Plussat: Very comfortable stay. Room service was excellent and very fast. Although check out was 12, the hotel was very cooperative and let me stay till 2pm without any surcharge. Excellent staff. Highly recommended. Location also great for shopping in Shanghai.

Plussat: The location

Miinukset: The rooms are fairly small

Plussat: Excellent location, easy metro access to airports and all tourist locations. Walking distance to many sights also.

Plussat: Thank to the hotel staff to be so kindly this difficult period of coronavirus

Plussat: For a little over $100 per night this hotel is very nice. I'm surprised there's an even more upscale sister hotel Grand Central next door! The rooms are quite spacious and clean. The location is excellent, 3 blocks from the Metro 2 stop and right behind the famous walking street.

Miinukset: The staff is not the most friendly and they were doing construction in a room close by which caused quite a bit of noise early in the morning and the water in our room was shut off for half a day. With that in mind we should have gotten a price reduction on the room for the inconvenience.

Plussat: The location is good and the room is spacious.

Miinukset: We were not used to the room warmer and could not reduce the room temperature as it is centrally controlled. We felt comfortable only when the staff turned off the warmer. I believe guests who like warm rooms would like it.