Shanghai hotellit lähellä Shanghai Times Square

Miinukset: The pool was closed on our first night and wasn’t notified of this, the remainder of our stay the spa pool was stone cold

Plussat: Food was divine. Room layout was lovely. Great interior design.

Miinukset: Sheets and towels could smell better, and maybe some starch on the sheets.

Plussat: Very helpful staff. No language issues. Almost all of them can communicate in English. Close to malls

Plussat: Really above all expectations.. Incredible.. Western hôtel can learn from this experience.. I am westerner.. Again.. Extraordinary.. Expensive no.. High price yes but it worth it..

Miinukset: The breakfast price

Plussat: Hotelli oli erittäin siisti ja sijaitsi hyvällä paikalla.

Miinukset: Lounge palvelu (uloskirjautumisen puute) lähtöpäivänä ei ollut hotellin tason mukainen.

Plussat: The rooms were large and decor modern. Quite well located.

Miinukset: A few small things which added up to a disappointing stay. They were overbooked when we arrived so we had to move rooms after the first night. The rooms were shabby in parts (eg scuffs / stains on the decor). One waitress in particular at breakfast was rather unfriendly.

Plussat: The place smells wonderful, from the floral smell that hits at the door, the wonderful food smells in the elevator to the clean room smell, this is a beautiful place to stay. The view of the city is lovely, and the room good sized. We have the option of luxurious bath tub or rain type shower. There are two sinks, and the bed is of course most comfortable with light control buttons on the nightstand. The toilet is automatic, and I do believe the seats are heated somehow. The staff is attentive and courteous. Location is close to trendy restaurants and shopping.

Miinukset: I wish we had time to experience the spa services and pool area, but we had to dash. The price was expensive, to be expected for the luxury, but still, expensive.

Plussat: Lovely lobby area Excellent bell staff

Miinukset: Our room 2527 was good apart from some area of wear such as one of the mirrors next to the Nespresso machine

Plussat: Perfect

Miinukset: Gym & Pool were closed because of Virus.

Plussat: Room was great and the bed perfect. The staff were very professional and courteous. Pool was great (but full of screaming kids). Views are what you would expect from its location.

Miinukset: I was really looking forward to the "fabulous" breakfast, but I found it very standard. The Flair Bar was incredibly over-priced and full of tourists looking at the view. We had to wait ages for a drink and ended up leaving. For an expensive hotel I felt that everything was standard 5-Star, but certainly not exceptional at all. I do have to say that the staff are quite amazing though.

Plussat: The view is amazing. Location is the best in Shanghai.

Miinukset: The food, too expensive and not really worth it.

Plussat: Beautiful hotel in an amazing location. Loved the big bathtub and bathrobes were very dreamy. Room was very spacious

Plussat: The staff was very kind and made us feel very special. Thanks very much, Eileen!

Miinukset: Nothing

Plussat: Great service and view. The staffs are very nice and professional.

Miinukset: It is very hard to get taxi if you only hold credit card.

Plussat: Front desk Ms Claire was very friendly, approachable and she even offered us a bottle redwine for our anniversary during our stay. Our room with the skyline view was super awesome!

Plussat: Very friendly and helpful staff, great view from restaurant and nice breakfast

Plussat: I travel a lot and I'm really demanding but this hotel really exceeded my expectations, everything was really great, a true 5 star hotel, if you want the best in the city, this is it. Staff was very attentive and friendly. Special thanks to concierge, Valentino, who was just fabulous, extremely friendly and professional.

Miinukset: Only thing I did not like was foggy windows in the swimming pool, it would be great to see the city from the pools as the views in the hotel are just amazing.

Plussat: Everything was great. Service was immaculate.

Plussat: Erinomainen aamiainen, ystävällinen henkilökunta, hienot maisemat Bundille, hyvin varusteltu huone. Myös sijainti on erinomainen.

Plussat: Breakfast and coffee are amazing

Miinukset: The carpets in the floor were too dirty. That’s the only complain

Plussat: location and view , spacious , very nice bar

Miinukset: not sound proof ! could hear next room locals chatting super loudly till very late,then there was pipe sounds ,staff never found out why ,refused to give another room ,only to provide earplugs .Awful sleepless night.

Plussat: Sijainti. Maisema. Huoneen upgrade.

Miinukset: Excellent hotel great attention to little details. Rooms super comfortable. Location on the Bund is cool but a 800 mtr walk to the nearest underground station ..

Plussat: All staffs were friendly...their room is very clean

Plussat: Beautiful contemporary room. Very quiet even though above the bustling Bund. Good breakfast

Miinukset: A bit pricey, which is to be expected on The Bund b

Plussat: The bfast buffet was great amd the location on the Bund.

Miinukset: No matter if I had my DND button illuminated, housekeepers and front desk kept calling to ask if I needed housekeeping

Plussat: Great location! Amazing view of the Bund, staff very helpful and a lot of restaurants around. Everything just perfect!

Miinukset: Nothing

Plussat: Sijainti loistava.

Miinukset: Olen usein käyttänyt hotellia ja nyt selvästi tasoa laskettu. Ilmaiset vesipullot kovin pieniä. Huoneilma kostea ja ummehtunut, tuoksu tarttui vaatteisiin.

Plussat: I requested to stay at a room with bathtub next window. They kindly arranged for me. And the hotel has a lounge where for free coffee. And also the guests can enjoy happy hour with one cooktail! Location is great for seeing Bund and Pudong in Shanghai.

Miinukset: Nohting

Plussat: Clean

Plussat: To be pleasant to me all!

Plussat: An oasis with great views on the Bund. All the details in your room and bathroom to feel like at home. Quality of materials and great bed. a real bath looking at the river had no price after meetings

Miinukset: Staff is overall really unefficient. Poor English Level specially on the phone. We even asked the concierge to book a defined restaurant, asked him if he did which he said yes and we arrived no booking! Breakfast management and overall food proposal and quality should be improved. As written at the entrance, soft opening still

Plussat: The Hotel is well designed, well situated, right size - all to please but lacking in certain services one would expect at this type of Hotel

Miinukset: Wireless Internet unreliable, Air Conditioning not efficient at night, assistance at the Concierge desk very limited, not only language but knowledge lacking.

Plussat: Absolutely beautiful hotel, the view can't get any better. Breakfast spread is great. Fantastic location.

Miinukset: Staff was very polite and courteous, however, not very knowlegeable. Seem to have a problem with the communications. While the buffet breakfast is great, we had lunch at the hotel (a group of 6) and after an hour (no exaggeration), the dishes came in one at a time, with a 5-10 minute intervals. By the time the last dish arrived, the first lunch was already cold. Service was very poor. Dinner experience: Again, the wait staff need better training.

Plussat: Extremely stylish hotel in excellent location ...very comfortable with modern luxury facilities

Miinukset: Very minor issues ... lack of explanation of hotel servises in room ... needs hanging hooks in bathroom, maore suitcase space

Plussat: oikein hyvä aamiainen, monipuolinen, hyvä sijainti. Minibaarin hintaan kuuluva sisältö yllätti. Yöpala oli vaatimaton, mutta kuului hintaan. Siistit ja viihtyisät huoneet.

Miinukset: Uima-allas(lämmitetty) olis ollut kiva.

Plussat: I love the location it is the center of all the places we wanted to go and 2 short blocks away from the subway which is very easy to walk with 3 kids in tow. We also found a tiny restaurant that provides good Chinese food for the times we wanted to stay in and eat. The free breakfast is excellent. Large varieties of food to choose from. Even my children were happily eating their breakfast choices. I love the midnight snack even if its just 2-3 dishes and tea. It was a nice way to end the night in the hotel without going out since it was winter when we went. The bathroom is very neat and the scent of the soaps are the best!

Miinukset: The only drawback is they didn't have a wide ramp for the luggages and the only ramp going up to the main lobby is steep..so you need to carry your luggages...few steps but i don't recommend for Senior Citizens who have difficulty in walking. I saw a Senior who had to be carried at the back by her son since there was no wheelchair ramp. And also morning breakfast there were a lot of people so the staff would come up to us and ask us to eat quickly so others can eat which I find rude. But they did not tell the Caucasian looking guests to leave. other than these 2 everything else in the hotel is perfect.

Plussat: Useampi yöpyminen vähälle aikaa tässä hotellissa ja edelleen jäi hyvä vaikutelma. Sijainti on erittäin mukava ja esimerkiksi kävelymatkan päässä paljon nähtävää esimerkiksi Yu garden, Bund, jokimaisema ja Kansan puisto on mukavan aamulenkkimatkan päässä. Huoneissa ei kokolattiamattoa ja siitä iso bonus. Aamiainen maukas ja monipuolinen

Plussat: Vastaanotto hotellille hyvä, tulijalle tarjottiin hotellin teepullot. Metroasema melko lähellä.

Miinukset: Vain yhden yön pysähdys, joten huone kakkoskerroksessa, näkymä ankealle sisäpihalle. Bundille jonkun verran matkaa.

Plussat: Hyvä sijainti, perustason hotelli.

Miinukset: Hinta oli korkea laatuun ja palveluihin nähden. Ajan patinaa ja kulumaa. Aamiainen oli pettymys. Ruokaa oli paistettu vanhassa rasvassa ja se maistui annoksissa.

Plussat: Recent renovation made for a luxury hotel experience at a mid-range budget. Great breakfast!

Plussat: - comfortable bed!!! Had a great sleep in jt - free upgrade and the room design was lovely - breakfast was great - taxi service to the airport made it very convinient for us

Miinukset: Nothing!

Plussat: Good location...near metro line, Yu Graden and not far from the Bund

Miinukset: Staff tried hard with English communications. Some staff were better than others. We were a bit surprised considering the big city and thatnthis was a chain of hotels.

Plussat: Aamiainen on erinomainen, tilava huone, hyvä sijainti.

Miinukset: Iltapala ei vastannut odotuksia. Hotellin tilaama taksi lentokentälle paljastui huijariksi.

Plussat: Very nice hotel in a great location. Excellent breakfast buffet. Room was comfy, great shower.

Miinukset: No

Plussat: Huoneessa ei ollut kokolattiamattoa. Hotelli oli hiljainen. Aamiainen oli todella hyvä ja monipuolinen!

Miinukset: Kolmantena vuoteena toiminut sohva ei ollut tarkoitettu aikuiselle se oli kova ja semmoinen palapeli joka ek yhtä yötä pysynyt sijoillaan.

Plussat: Staff speak good English and helpful

Miinukset: no Parking

Plussat: We came to the hotel to celebrate my fiancé’s birthday!

Plussat: I really liked the view of the second tallest building in the world, The property was convenient to local sites and good food.

Miinukset: Nothing

Plussat: Most things

Miinukset: Asked for river view but Rita not really a river view

Plussat: Staff are focusing, responsible, nice view. .

Miinukset: the facilities are getting aged. Needed to tide up. such as bathroom door was stuck, has to squeeze into the room. The clothest storage is in the bathroom and not convenient.

Plussat: all fantasitic

Plussat: Good

Plussat: Kuntosali ja spa osasto kiva lisä. Aamupala monipuolenen. Hyvät näkymät huoneesta/ hotellista. Kohtuu hintainen ja toimiva hotelli.

Miinukset: Baari olisi voinut olla viihtyisämpi.

Plussat: The view was spectacular. Loved the pillow menu and the gorgeous marble bathtub. Our window faced the Shanghai Tower! Alex at the front desk was a delight.

Miinukset: I wish the pool could have been open, but it was understandably closed because of the virus. The staff were very patient and apologetic.

Plussat: Sijainti ja aamupala

Miinukset: Huone ei ollut valmis saapuessa, niin jouduin ottamaan kalliimman huoneen.

Plussat: Very good hotel with a privileged location, a few meters from People's Square station and Nanjing pedestrian street, at the heart of the city center. An impressive view of the city from our room, as well as from the revolving restaurant on the 45th floor, you eat a delicious food while enjoying the 360° views of the city. Very kind staff, a very comfortable and clean room. For 80 RMB per person, a shuttle can take you to the airport.

Plussat: Location

Miinukset: How comes the hotel is 5 star rating and 8.5 score is a big surprise. Hotel doesn’t think how to manage 36 degrees hot weather without air conditioning, there was not hot water in the bathroom, it wasn’t clean enough, floor had bad smell.

Plussat: Loistava sijainti, mahtavat näkymät yli Shanghain. Yläkerran baari on hieno, samoin pyörivä ravintola. Monipuolinen aamiainen.

Miinukset: Huone oli epäsiisti ja kylpyhuone/wc epäkäytännöllinen. Palvelun taso vaihteli. Ylihinnoiteltu. Aamiainen ei sisältynyt hintaan.

Plussat: I went with friends but had a single room booked for myself . When checking in I was given the wrong room and had to ask to be moved to a room with a double bed. I had paid for a particular room and was downgraded. Whilst some of the staff try to be helpful they are not very friendly and I didn’t feel able to raise this problem as I felt they would argue. I had one beer on the hotel bar and paid an extortionate amount for it. I often stay here, but this time I feel I may go somewhere else in future.

Miinukset: The room wasn’t what I paid for. The shower head is fixed, which I don’t like.

Plussat: Hyvä aamiainen, voin suositella. Paljon kaikenlaista

Miinukset: Yleinen sauna ja kuntosali ovat jo ikääntyneitä mutta silti hyvin toimivia

Plussat: Location was excellent and the view from the room was fantastic.

Miinukset: The lack of Air Conditioning in the room, made it an unpleasant stay. The A/C was on in the corridors and many other hotels in shanghai had already reactivated their AC. Breakfast was disappointing. The range was limited and the a la carte offerings were not very well prepared. We tried to have the option for breakfast removed for the second morning, but this wasn't possible. The hotel provided us with a fruit basket and offered the option of room service from the menu. This was appreciated, but didn't live up to what we expected from a hotel of this level.

Miinukset: Asked for toothbrush twice. Wasn’t provided and had to go to reception to get.

Plussat: good location few minutes walk from People Square metro station could see the TV tower from my room

Miinukset: rooms are spacious but not a new modern feeling, would need to be renovated not enough time to enjoy the facilities and to comment further

Plussat: Great rooftop bar and WiFi was good

Plussat: Great Location, Great Spot

Plussat: Erinomaiset sängyt! Hyvä aamiaisbuffet!

Miinukset: Henkilökunta ei osaa englantia riittävästi. Apua vaikea saada jos haluaa neuvoa turistikohteista, ravintoloista tai muusta kaupungissa.

Plussat: The staff ware very kind and helpful,

Plussat: Location. Room.

Plussat: Location

Miinukset: They didn’t recognize my club card of Acor group to register my points I asked them to update and renew my card before we stayed there.But they was unfair ,they renewed after a and so they lost our points They was lazy staff or un responsible

Plussat: the hotel location is perfect for family holiday, shopping and easy to look for food to eat. The subway train station is also nearby. the hotel staff can speak English and helpful.

Miinukset: nothing that i don't like from the hotel.

Plussat: The bfast buffet was a hit and affordable . In the middle of all the action on Nanjing Rd. Staff were helpful and friendly as well.

Plussat: Location is perfect, staff very welcome ethical, the view from my room was great.

Miinukset: I went yo use the restroom on the first floor outside elevators and restroom was very stinky, dirty almost or worse than the public metro restroom.

Plussat: Keskeinen paikka mahdollistaa avoimemman verkon käytön, sijainti on muutenkin ihan huippuluokkaa.

Miinukset: Paikka alkaa olemaan jo hieman nuhjuinen ja kuluneen oloinen, matkakumppanin huone oli jopa likainen.

Plussat: Everyone went over and beyond to help with any request. We especially couldn’t thank them enough for their help in getting us to the Yellow Mountains in Huangshan. Being foreigners it was extra difficult to get into the park. Breakfast was excellent!

Miinukset: The only downside was, that due to Covid-19 some of the restaurants were not fully open. As the hotel is a walk away from the city, it was very limited in what was available for lunch and dinner. In saying that the hotel had a good but basic room service menu.

Miinukset: Hotel is pretty old and needs renovation, expected it on the same level with the hotel in Macau I visited 2 month ago, far from that. Need to be very careful outside the hotel, within a few minutes you will get lots of questionable offers. Had a full power failure caused by humidity. No reward points earned althoug the stay shows up in the system

Plussat: Location was good: on East Nanjing Rd, close to metro station (5 mins by walk). The bed was comfortable.

Miinukset: When I checked in, I double confirmed with the receptionist weather I would have buffet breakfast or not as I have a very special food menu and that’s also why I booked this hotel, I got a confirmed answer: I can order anything on the menu and they will send to my table instead of get for myself-it quite understandable due to COVID 19, it’s good for everyone. However, the next morning when I went to restaurant the lady told me: “only guests who booked executive rooms which means the highest price rooms can have buffet, you can only choose a set menu”. Luckily I got what I can eat finally, but the service and experience was bad. On my check out date, they offered me late check out to 2pm, which was good, however, the cleaning lady just knocked door loudly and opened my door before 1pm, and the bed was right face to the door, can’t imagine.... The last thing, when I checked out, they cost me more than 10 mins and I had to call customer service 3 times to get an invoice...... All in all, very disappointed.

Plussat: Location

Miinukset: Very old facilities, bad breakfast to the room

Plussat: Hyvä sijainti East Nanjing Roadin varrella. Lyhyt matka metroon. Siistit, väljät tilat. Hyvä aamiainen ja illallisbuffet. Hyvä palvelu. Mainio executive lounge, jos on panostanut siihen yltävään huoneeseen. Menen toistekin tähän hotelliin.

Plussat: Convenience to shopping and food.

Plussat: Location is excellent, staff extremely helpful

Plussat: Ambience and location

Miinukset: Cleanliness

Plussat: The hotel is conveniently located in the middle of thorough-fare street for shopping, recreation and dining.

Plussat: close to nan jin road

Miinukset: the rooms, they look old

Plussat: Hotel was well located so you could walk to the shops and the door staff were very good at recommending things to do..

Miinukset: Reception staff were not very helpfull but i think the language barrier is a problem.

Plussat: It's central location

Miinukset: My room was too small

Plussat: My wife was very happy with the shopping area around the hotel. And close to MRT station.

Plussat: Very comfortable stay. Room service was excellent and very fast. Although check out was 12, the hotel was very cooperative and let me stay till 2pm without any surcharge. Excellent staff. Highly recommended. Location also great for shopping in Shanghai.

Plussat: The location

Miinukset: The rooms are fairly small