Shanghai hotellit lähellä Shanghai Public Library

Plussat: It is an absolutely stunning hotel. The design and layout is gorgeous. Most luxurious and impeccably kept.

Miinukset: The location is so so and any additions like breakfast or meals are quite expensive. The concierge staff weren’t particularly helpful or knowledgeable when we asked questions. This was a disappointment when staying somewhere so boutique.

Plussat: Well appointed rooms; very stylish.

Miinukset: I had a very bad and simply bizarre experience at this hotel. I’ve never been moved to write a review before, but I would like to share my experience. Two things: When checking in, they had a problem taking the deposit off one of my cards. After trying a number of different means, the on duty manager came over and told me that, as I had a problem with my card (and even mentioned in English something about the balance being too low, which simply was not the case) that I should stand aside and let other clients complete the check in process. It was a very awkward and demeaning five minutes while I stood, like a boy on the naughty step, next to the counter. When the clerk decided to countenance me again, we tried a number of different credit cards, to no avail. Finally they swiped the first card again, and it worked no problem! Complete mystery. This was a very demeaning experience, and the check in clerk herself realised they had handled it badly. As a result, she told me she was giving me a free upgrade to executive/club level. Great! It was written in their brochure/website that club level guests enjoyed certain benefits: such as free cocktails and canapés on the lounge from 5pm to 7pm, discounted food etc. When entering the lounge at that time they even ask for your room number to check you are club level. I took advantage of some of this, although time was limited being on business. However, during checkout the following day, they hit me with an additional bill of almost £100 due to the food/drinks I had consumed, which I was led to believe were included. Their reasoning was that a free upgrade does not include those benefits. I reasoned that if you are a club level guest, it goes without saying that you have club benefits. Their final word was that the person who upgraded me should have told me that the upgrade didn’t actually include those benefits. No effort made to solve the problem, just left it at that.

Plussat: Great Rooms - great furnitures and great designed and equiped as well (water boiler, tea, coffe, minibar) - nothing else to say. Perfect location as next to two subway lines, very close to French Concession and several other hot spots. Great Hotel Restaurant with Michelin Star. Nice Bars. Helpful people.

Miinukset: The promissing outdoor photo of the website and in booking com is a little bit missleading as there are not possibilities to take a sunbath or just to sit outside and enjoy the weather or enviroment. There is a kind of outdoor bistro (this is the photo) where you can sit outside BUT you have to order food or drinks to get the possibility to be outside - although you are Hotel guest and - in my opinion - paid already the entrance fee by paying that rate!

Plussat: Beautiful hotel. The staff were great and the pool and spa area were particularly lovely. Highly recommend staying here.

Plussat: It is so awesome experience,the hotel staffs and service are so sweet and I have a wonderful night in hotel.

Miinukset: The toilet is not user friendly.

Plussat: What a gem of a sophistically designed beautifully maintained hotel. It unites elements of Chinese old and new handcraft with the first-class service on all levels: reception, room service, SPA, restaurant. The view of my hotel room was overlooking a park and a temple.

Plussat: Modern cosy woody atmosphère. Gréât service. Very good location.

Miinukset: Missing an outdoor pool. Should dig that nice bassin they have outside behind reception. Would make a perfect pool !!

Plussat: The staff was generally pretty good and helpful. The gym was full of technogym equipment and it had a pullup and dip machine. I appreciated the delivery of fruit, especially the crispy Xinjiang pear.

Miinukset: I don't like it when the TV turns on and plays music when I walk into the door. This doesn't just happen the first time. It happens every single time you walk into the room. The fitness center could use a back extension machine. I could have used more bottles of water in the room. I couldn't figure out how to open the blinds, so my view was always obscured.

Plussat: The food was really great, perfect location in Shanghai with a great view.

Miinukset: I stayed for a day and the room was ready when I arrived.. also, the personal was not that welcoming.. a shame for a hotel with this standing. Also, the Spa was not working the day I came, and I booked this hotel for this particular purpose.

Plussat: It was like an oasis in the city, having garden. The original French Club building is marvellous. Five minutes walk from metro station, restaurants around. Clean, good breakfast, nice view from 33rd floor (including the elevator). The garden was a wonderful place which you can walk around and makes you forget that you are in one of the most crowded city in the world.

Miinukset: The tv was small. People smoking inside the hotel.

Plussat: Breakfast is satisfactory compared with price. Hotel service is very good. Location is perfect. I will try next time.

Plussat: This hotel is a most if you are going to Shanghai

Plussat: The location is great

Miinukset: Having to pay extra for the swimming pool which is not even spectacular... old swimming pool not fresh and not free for the hotel guest!!!!

Plussat: The staff, the swimming pool and other facilities. and the low key elegance.

Miinukset: The lobby piano is broken. It would be nice to have that again. The hotel needs more innovation and excitement

Plussat: Great location. Excellent hotel, with everything needed and beyond

Miinukset: Getting a taxi from the hotel took awhile. Restaurants on site, while good, are overpriced

Plussat: This is A grand hotel in all senses

Miinukset: One little thing. The shower head was not well placed and not able to be manipulated.

Plussat: Architecture of the building / staying in a piece of history

Miinukset: The room was quiet old fashioned

Plussat: Location, English is really good, Japanese style

Plussat: A Japenese Style Hotel in the once French Club.

Plussat: Another great Stay at the Shangri La in Puxi , this is our second stay and it was great , the Room was awesome , with a view to the bund over the City , great big Livingroom and great bed , also the bathroom was great , we had executive Lounge and the Food was great , especially for afternoon tea , everybody was friendly and asking for our wishes ! especially the breakfast at the Lounge was great with some items to order , The Eggs benedict are a Dream ! Also the Location is perfect , in the middle of the City , with lots of places that can be reached by foot , from malls nearby to sites and to Restaurants or bars - perfect - our last 3 days Vacation in Shanghai - a dream ! Staff was always paying Attention - i want to Point out the guy at the entrance who always opened our Cab doors when we arrived or helped us in when we left !Also all the Staff in the Lounge - always helpfull and nice !

Miinukset: The check in took a bit Long but due to lots of People , also lot of traffic at the Hotel Entrace - this means waiting time for cabs or did is longer during peaktimes .

Plussat: Loved our stay here. I used the gym every day. It has a great outlook and is well equiped. The machines were all set up with a towel and water, just waiting to be used. Comprehensive weights equipment and yoga mats provided. Breakfast was a feast and the staff were super friendly and efficient. The rooms were delightful and quiet. Great block out blinds at night (my husband is a light sleeper if there's light entering). Evening turn down and towel replacement, if needed. We enjoyed a view over JingAn Temple. Generous bathroom with quality products. Heated floor and heated towel rail.

Miinukset: We had pre dinner drinks at Calypso bar. The service could have been much better. After being seated and handed a menu, eventually I had to approach staff to place my order, as they were too busy talking between themselves.

Plussat: My friends and I stayed at this hotel for a "staycation". We utilized the spa services, specifically massages and facials. My massage was lovely.

Miinukset: Two small things. My friend got a facial that was costly, and not only did the facialist get lotion in her eyes, but she also felt it was rough. The other thing is I needed a sewing kit to make a small repair to my dress before dinner, but this was not available in my room or at the concierge. The concierge asked if I could wait 5 minutes while she got one from Housekeeping. 5 minutes passed and I needed to leave to make my reservation on time. This was unfortunate.

Plussat: Girls in the Lobby lounge were very nice.

Miinukset: The staff needs to speak better English at a 5 star hotel chain. Especially the front office staff left a lot to be desired. First and last guest contact.

Plussat: Pretty much everything was to perfection - especially the swimming/ fitness/ jacuzzi facilities was perfect

Plussat: The view from the window from room 5703 was just fantastic!

Miinukset: I want to have Toto washlet on the toilet.

Plussat: Great location, friendly staff.

Plussat: The service and food & beverage in the Horizon Executive Club are excellent and the personnel are very friendly with children. We will definitely come back!

Plussat: Yes, it is a bit more expensive than the other places - but worth each dollar ... you won’t be disappointed!

Plussat: the location

Miinukset: the staff was always busy

Plussat: Uima allas hyvä. Vastaanoton virkailija todella hyvä

Miinukset: Uima allas alue oli varjossa koko päivän. Uimaallas alueelle oli vaikea ostaa olutta tai viiniä vaikka vitriinissä niitä oli tarjolla.

Plussat: - competent and helpful staff - good location, close to the metro station although you need to walk a lot to reach the actual stop, lots of nearby shopping mall options an local food - outdoor swimming pool for the summer is great, gym is also very accessible - good value for money relative to other options

Miinukset: - more attention to the details in the room facilities, for example showering always overflows to the floor

Plussat: This is a true 5-star hotel experience. Executive Lounge is exceptional including breakfast, high tea, and happy hour with exceptional views. Outdoor swimming pool is excellent, and fitness center is very good. Staff is very attentive. Solid wi-fi. Nice park across the street.

Miinukset: The only potential downside that the hotel is about a 20-min metro ride (+10-min walk to the metro) to the center of the city. But the city is huge so you need to travel a lot anyway.

Plussat: can get drinks buy the pool

Miinukset: -room wasn’t ready for checkin,while I was asked my arrival time -Staff keep adressing to my friend in chinese ,ignoring me while I was booking the room -cocktail in lounge had mostly ice in it -when asking to actually put Rum in our mojito ,it wasn’t Rum,smelled really fake.we didnt finish the drinks -lobby had lots of flies that landed on our snacks -one of the towels was dirty ,brown stains -AC was super loud ,horrible sleepless night -infamous guests spitting by the pool -POOL IN THE SHADE MOST OF DAY

Plussat: Comfortable and good equipped rooms (incl water boiler, tea and coffee). Very good equipped gym. Outdoor swimming pool perfect to enjoy a sunny day. Next to the underground station (2 popular lines). Close to many different kind of Restaurants and malls. Excellent breakfast. Close to French consession.

Plussat: The room with Executive Lounge Access was a fantastic deal.

Miinukset: Executive Lounge Staff could have speaken English slightly better.

Plussat: Great place, breakfast, tea

Plussat: It was so comfortable, the bed was very comfy, the staff was amazing and really enjoyed the pool.

Plussat: Spacious room with one of most comfortable hotel beds I've ever experienced. Very quiet. Metro station in shopping mall next door (be careful over exit though as it's confusing). Good location noit too far from city centre.

Miinukset: Thought bar and restaurants looked expensive so went outside for dinner. But lots of options close by.

Plussat: The view of our room at the 37th floor was amazing. The room was big with a seperate sleepingpart. Great was the service in the lounge at 38. Every evening at 1700 hour you could get drinks and food.

Plussat: Location close to metro was excellent. Staff were very attentive and courteous. Room was very pleasant. Nice to have a swimming pool.

Miinukset: Nothing.