Shanghai hotellit lähellä Three on the Bund

Plussat: Breakfast was very good, staffs are very efficient , I will surely stay in this hotel for my next visit.

Miinukset: It takes time to look for taxi.

Plussat: The view in the river room was stunning and the staff super lovely. Enjoyed the stay!

Miinukset: -/-

Plussat: Staff were friendly and polite.

Miinukset: It's very dated and it felt like an older Hilton from 1992. This place is decent but really needs a lot of updating. We were going to stay longer after a trip to Palawan but when we got back we moved to the fairmont raffles and it is so much better and modern.

Plussat: I always know what to expect when I go to a Peninsula hotel...and this was no different. I love their consistent service.

Plussat: Best location in Shanghai!

Plussat: Very attentive down to the small details.

Miinukset: We arrived at 3ish, but took us nearly 30 minutes to get the room! Something like the computer didn't release our room. The guy called and checked to confirm the room was ready. So the guy went upstairs to check and made sure the room was ok, but didn't know why still could not release the room. Then the other woman went upstairs again, still the same. Anyway, after seeing 3 groups of guest finished checking in, my room was finally released. It was not busy at that time, so I was quite annoyed that I had to stand there and wait for such a long time. But the staff was polite and sincere though.

Plussat: The Peninsula lives up to its name. With a prominent position on the Bund the views are breadth-taking. The hotel room was a great size, with you own walk in closet, a bathroom with twin sinks, standalone shower and bath. The bed was large and comfortable. We opted not to have a cot as all 3 of us could get into the bed. The smaller details made the hotel feel luxurious - the little slippers and bathrobe for my daughter, the various bathrobes for adults, the placement of sockets, the nail dryer in the wardrobe! The hotel staff were amazing. Never hesitated in helping where they could and the use of English language was fantastic (this can be a struggle even in other 5 star hotels)

Miinukset: I felt there was a slight air of arrogance - not in the staff but the hotel itself and its services. The hotel felt very in-personal, this came down the breakfast (which was a restricted menu - not open buffet unless you went Continental). We had fruit given to us the 1st day we arrived, but this was the same fruit for 3 days. The biggest disappointment for us was one evening we were to the lobby restaurant for dinner. A lovely grand space with a string quartet playing. I asked for a high chair for my 2.5 year old and was asked if it was necessary and could I not just sit her on a normal chair. I am not sure if this high chair went against their luxury appearance when guests walked in. I found the whole encounter a little strange and decided to have room service instead.

Plussat: Very nice hotel with great location.

Miinukset: Drinks on the rooftop bar was a terrible experience. The barman took forever to take our order and twice as long to open 3 bottles of beer, due to the long wait my wife got talking to another guest, when it came time to pay we got charged for the other guests drink, to make matters worse the barman then wanted us to ask the lady for payment, highly embarrassing! We had other issues in regards to checkout, being advised all was in order for payment only to be stopped as we were leaving the property and made to return so they could get it sorted, even worse when I returned home to find additional charges put on my card without my authorization as they still didn't get it correct! Finally we booked a grand deluxe suite and a double room, my email enquiry stated 6 guests but only beds for 4 were provided and they had no roll out beds available, we had to get additional blankets sent to our room with the children sleeping on the sofas. Would I stay here again, probably not.

Plussat: General staff, location and the room.

Miinukset: The staff at check in part was a bit tricky. I booked the room with Pearl tower view and breakfast. But the staff said i book with no breakfast. If you want a breakfast, you have to pay extra money. There was also a bit confusion with my room selection too. We thought the staff at the club lounge downstair was somewhat tricky.

Plussat: Wonderful! They even gave us access to the Club Longe for the 3 of us even though we hadn't paid for this extra. Delicious food.

Plussat: Lovely rooms, great staff, exceptional service.

Miinukset: Nothing to see here. It's all good.

Plussat: Service was excellent. Everything was perfect.

Miinukset: Nothing.

Plussat: Everything was great but the staff there were outstanding. So polite and attended to everything. They really made me feel welcome at all times.

Plussat: excellent location, great room

Miinukset: basically nothing to be improved through the lobby is small.

Plussat: Service

Miinukset: Changing Elevators

Plussat: One of the best hotels I ever checked in.

Plussat: We stayed there for our honeymoon and they decorated our room with flowers and balloons, also they upgraded our room from the city view to the pearl view room. The location was amazing and the staff were more than friendly.

Plussat: Best hotel so far, the suite with the Bund view was amazing, the staff is very professional, very kind and always willing to help. The facilities of the hotel are also great with a wonderful swimming pool/gym center on the 53th floor with the view of Pudong! A must-go!

Miinukset: Nothing

Plussat: Everything was great. Service was immaculate.

Plussat: Kaikki sujui sutjakkaasti

Miinukset: Executive loungessa olisi voinut olla enemmän ruokavaihtoehtoja

Miinukset: The internet should actually open for the Foreign guest , we are out of the world.

Plussat: Location

Miinukset: Now have to ask for basic amnesties- a hotel in decline?

Plussat: 1) Good location , but you already knew that 2) Extremely poor WIFI speed in the room or at the lobby . It was unacceptably poor 3) Poor shower experience . Water is too hot . Trying to reduce hot water resulted in very slow water flow . a very bad experience that need to be fixed . and quickly . 4) Hotel service personnels are generally very courteous and knowledgeable

Miinukset: Pleae see above

Plussat: Please Google "Shanghai Scam" if you are visiting. Location of hotel was good. It's one block from a major pedestrian shopping mall and you can easily walk to the river or to the square. The hotel room we got was a king and was really nice. It had a huge room and the bathroom was really nice also.

Miinukset: The A/C in our room didn't work. We notified reception and they sent an engineer to fix it and it worked for 36 or so hours after that and then blew warm air again. The reception staff said all the rooms A/C are bad and there was no point in moving us to another room. She said it's because the A/C units are old and the outside air is too warm to cool.

Plussat: The hotel staff helped me a lot, were nice and genuinly interested in helping you. No fake smiles

Miinukset: The rooms where super nice, but i just prefer even bigger rooms for that price

Plussat: Convinient hotel with good facilities. Unfortunately I got a room change due to fullybooked and did got the room I actually payed for.

Miinukset: The room change to 2 single beds which is smaller than a king sizw bed.

Plussat: confortable, huge rooms and luxary

Miinukset: I put " dont disturb" to my room but everyday they entered to my room and clean the room. Dont disturb means dont disturb- dont clean my room. but they dont care...

Plussat: Good service provided! Nice location just next to the Nanjing Road Walkway! Really convenient to get to the must-go-places in Shanghai! It's a comfortable place to stay at.

Miinukset: Everything is great! except the size of the swimming is a little small for a five star hotel.

Plussat: Wonderful location！I will plan to stay next time because of the location.

Miinukset: The room smells, the shower room was particularly smelly.

Miinukset: very poor breakfast

Plussat: Aamiainen aika hyvä, olisi voinut olla hintaansa nähden runsaampi. Sijainti hyvä, kävelymatkan päässä paljon nähtävää, metrot lähellä jne.

Miinukset: Näköala ikkunasta ei ollut ok. Se oli *sisäpihalle*, olisi saanut olla kaupungille.

Plussat: Close to the bund area including just the next door of Shanghai Tower's gate, and other point of interests. There is also jogging and cycling track just behind the building with very good and green scenery. Easy to find transportation since location is very close to the MRT station (Lujiazui) and 2 huge malls for all your needs. Highly recommended place to spend time in the center of Shanghai.

Miinukset: premium rate.

Plussat: The room was really nice and big

Miinukset: I haven't tried the facilities (gym, pool) so I cannot speak about it. The only think I can said it's a bit a shame, is the restaurant, we haven't been there because it's a buffet. The location is convenient enough to go to different restaurants

Plussat: Great location with tons of restaurants and shopping in walking distance.

Miinukset: Breakfast buffet is average for the cost. Coffee at the downstairs bar is highly overpriced (for a latte that comes out of a machine). Our room smelled like smoke and when we mentioned this to the front desk, their solution was to open the windows. For a 5 star hotel I wasn’t very impressed.

Plussat: Great location, right next to the Oriental Pearl Tower and the Bund. Clean and nice room.

Miinukset: Even though the hotel seems luxurious at first glace, the facilities appear to be a bit dated.

Plussat: That I could hear my neighbors making the most wonderful sounds :)

Miinukset: No, also the river view was lovely

Plussat: lice location.

Miinukset: just can see river. not nice view... it's lower than my expectation.. I suggest if someone expect really nice view in the room, they should choice other hotel. it's close to riverside but that's all. some of rooms are showing good view but almost all rooms are not showing nice view. because I stayed many hotel near there, I can say it's really not enough. one more thing, when I having a breakfast, my kids dropped food to floor. that times one of employee found it and he showed unbelievable attitude. he irritation to my son. oh my god.... I never seen this kind of situation any hotel.

Plussat: They provided excellent customer service

Miinukset: Better pricing on room service

Miinukset: Aamiainen voisi alkaa jo kuudelta.

Plussat: Location

Miinukset: A construction was going on upstairs, made noises early in the morning !

Plussat: The location is great

Miinukset: The room is dated, no proper AC in the room and the control system for lights etc is outdated and unnecessary

Plussat: I like location. Convenient for business trip.

Miinukset: 1. First room was with some smell, had to change to another one. 2. There were ongoing construction works so could sleep with open window. 3. On one of the nights, at 6:00 there was a concert audition. I am not joking. It was IMPOSSIBLE to sleep.