Shanghai hotellit lähellä Jing'an Temple

Miinukset: Breakfast

Plussat: Location near the train station is great! Service from the front desk was great too!

Miinukset: The Jazz Bar was closed permanently. The bartender at the lobby bar made THE WORST whisky sour I’ve ever tasted!!!

Plussat: Location, location and the services provided from doorman to housekeeping to concierge to the lounge personal, etc, was excellent

Miinukset: The coffee and sandwiches at the sandwich bar should be improved.

Plussat: Location and good staff service

Miinukset: Breakfast is not up to expectations for a 5-star hotel Was told tv using analogue signal so the viewing quality not good

Plussat: Excellent location next to the French Concession and an easy connection to the subway with a line that goes right to the airport/train station. Very comfortable beds and rooms with great views

Miinukset: You had to pay 50 RMB extra per usage of the gym/pool facilities which I didn't expect. Based on my previous stays in the Japanese branches of Okura Garden this experience didn't quite measure up.

Plussat: The hotel is outstanding! Very comfortable and with a broad and excellent selection of restaurants for dinner. The top-floor sky-bar is very nice as well and they have a great selection of cocktails and wines. I have stayed here for a week this year and also last year, so I can confirm that the quality of the experience is consistently very high. The selection of the breakfast buffet is outstanding. The cheaper continental & American breakfast variants are also very good. I always book without breakfast as on some days I prefer to simply have a croissant & coffee in one of the coffee shops around the corner whilst on others I prefer to use the hotel's buffet.

Plussat: The overall set up of the hotel is in Japanese style.

Miinukset: It’s good overall but maybe it’s time for renovation or maintenance.

Plussat: The suite was great

Miinukset: The cots were a bit old and the pool said under 3s weren't allowed bit we ignored this and had a great swim session with some Chinese and my 2 children (1 year and 2 years old)

Plussat: The location is fabulous, the old art deco building is beautiful and the staff are always polite and helpful.

Miinukset: Would love a coffee maker in the room!

Plussat: My favourite hotel in Beijing - old-fashioned and charming, in the best possible French Concession location - close to everything.

Miinukset: A coffee plunger or coffee machine in the rooms would be wonderful! And maybe some English breakfast teabags. That's the only possible minor complaint, though, I love this hotel!

Plussat: This is just a beautiful place to stay in shanghai - rooms facing east (towards the bund and pudong) have a magical skyline view, set back as you are relative to being down on the bund itself, and the distance to the bund is super close. Food at calypso was surprisingly yummy; breakfast the kind of over the top buffett usual for a shanghai 5star. Highly recommended.

Miinukset: The whole experience disappointed us. During the stay, the water pipe got problem and water was stopped for a while. Hotel didn’t inform us only after we called the service then only told yes it got problem. After a while, the water came, I went for showing. Who knows the water became fully yellow, and didn’t clean at all. I just washed hair and had to stop and step out. We asked for changing the room. However the hotel gave us a room with strong moldy smell (seems like long time nobody stayed). That time I had flu with headache. We asked to change another room which can be stayed and at least let me finish showing. However the manager Wang Bella said it is not their problem it is pipe problem and asked us to check the room one by one. Is it joking? No apologies, no solving the problem immediately but asked me with bath robe to wait for more than 20mins. Really ridiculous! Is it our request to much? Finally they agreed to upgrade to suite room. Another ridiculous thing happened when we checked out. They asked us to TOP UP the suite room fee. But when they upgraded they didn’t inform us that we need to pay, and overall is it our fault? We really feel disappointed. Is this a 5 star hotel servicing? Not at all:

Plussat: The location, design, large rooms and particularly the heating bathroom floors were my favorite features. I am a frequent business traveler and this used to be one of my favorite Shanghai-La properties in China, which makes this all the more disappointing - read on.

Miinukset: Despite the wonderful hardware and location, service was extremely poor this stay. I am not sure what happened since my last stay some time ago, but to illustrate: (A) The check-in took over 20 minutes with the front desk arguing with housekeeping on the phone and me just standing there after a long trip. May I suggest just letting the client sit down with a coffee or just tell me to get a bite to eat close by and come back later - I would wager your customers are not really interested in the details of why rooms were not ready or released on the system by 4:30pm. Also, you guys need to manage the queuing system for front desk - it’s chaos. (B) People put the DO NOT DISTURB light on because they do not want to be disturbed. Calling and waking me to ask WHY the DND light was on and asked me to leave and turn off the DND so the cleaning team can clean is just unexpected and not Shanghai-la. What is this, a shared dormitory with cleaners who only come in once a day between 12 and 4pm? (C) Out of the 4 day stay, tea bags were not replenished for 2 days, and creamer was not replenished on one of the days. Not a big problem, but shouldn’t there be some sort of a system? Do I need to next worry about whether the towels were replaced or the toilet scrubbed? Overall the staff feel like they were quite inexperienced but also on a tight leash; People seem more focused on getting their job done and assigning responsibilities rather than making the customer happy. This is a problem for a high end hotel. I rarely write reviews, but choose to do so this time because I have a very long history with the hotel. You have a problem at this property, please look into it!

Plussat: Very nice facility

Miinukset: Staff I have a problem speaking English

Plussat: My room was perfect it is 4902 10000000%

Miinukset: Nothing

Plussat: Excellent luxurious hotel, comfortable big rooms, amazing bathroom and view

Miinukset: Nothing

Plussat: Very nice and comfortable. Close to metro station

Plussat: Everything

Miinukset: The location

Plussat: Ambience

Miinukset: Lack of bars

Plussat: Fantastic hotel. One of the best I have ever stayed in.

Plussat: I chose the hotel because of location

Miinukset: There were very few smiles about the palce

Miinukset: Good value for your money. Best part of this hotel is location. Close to public transportation, attraction place, and various authentic Chinese restaurants. I love this hotel.

Plussat: Loved the view from the room, bed was comfy, staff were very friendly!

Miinukset: I was not very impressed with the breakfast. Not very suitable for the westerners staying there....

Plussat: OK for short stay. Location was great, not far from French concession and right next to metro station. View from top floor was stunning. Bedroom size was decent and room was fairly comfortable.

Miinukset: Room was a bit outdated, bathroom needed renovation. Bathroom and bedroom separated by glass window with only sheer curtain. Although room and hotel were non-smoking, like in many places in China people smoke anyway so bedroom smelled of cigarette. Breakfast was a bit pricey and although buffet had lots of options the quality was subpar for a 5 star hotel.

Plussat: Excellent location in heart of Shanghai CBS and on fringe of French Concession area. Staff were also very professional and helpful.

Plussat: I stayed at the Jin Jiang Tower for 2 weeks and really enjoyed the stay. The location is perfect and right next to the metro station. Keep in mind to bring a bathing cap for the indoor pool. I wish there would have been daily fruits and better internet on the rooms, which I both experienced in other 5Star hotels in Shanghai.

Miinukset: Better internet and faster speeds. With and without VPN it was just very slow:/

Plussat: The location can't be beat. You are steps from a metro stop and the entry makes it easy to get a cab drop off.

Miinukset: The hotel has seen better days. My room had black mold in the shower, frayed towels, and no batteries in any of the remotes or fire lanterns. The air conditioner had a damp, dirty smell. I am not quite sure how this hotel has such a high rating.