Shanghai hotellit lähellä Shanghai Grand Theatre

Plussat: vanha interiööri säilytetty upeasti. erityisen upea oli jazz baari. 1920-luvun tunnelma

Plussat: Breakfast is good, but a bit noisy as people talk so much

Miinukset: Too many people in the lobby sometimes

Plussat: Location is great, but the room location was quite far from the lobby.

Plussat: Very historic and brilliantly restored

Miinukset: Nothing

Plussat: I would recommend this hotel for both business and leisure. 18m indoor pool and gym were good. Baby sitting service outsourced was fantastic, our sitter was a preschool teacher. The Concierge service was second to none and nothing was ever a problem, even though we called them 15 times on the first evening. Located right on the Bund (my room didn't have a Bund view) and was a 50m walk to the waters edge, and on one of the biggest shopping streets in China (East Nanjing Road).

Plussat: A beautifully appointed historic property in a wonderful location. The jazz bar was fun, the terrace bar had fabulous views and the food in the restaurants was very good. Do not forget to visit the lovely cafe and enjoy a light meal ( the seafood chowder and the pumpkin soup were crowd pleasers in our family) or sample one of their delicious raspberry tarts. The staff throughout the hotel were kind, thoughtful and professional. The receptionist even sent a cake to our room for our anniversary.

Plussat: The location is great but most rooms have no views. The products provided is top of the line and the jazz bar, though did not play jazz when we were there, is a nice old time Shanghai fair.

Miinukset: The facility is older even after the renovation. The switches are so over-used that one is hard to read what the switch is for. The shower room insulation is old so that water leaks to the toilet area whenver the shower is used.

Plussat: Everything. Just a truly perfect hotel.

Miinukset: The only negative thing I have to say is that the coffee machine in the room was rubbish. Literally everything else was over and above what I could possibly have imagined.

Plussat: This hotel is located in a very convenient place, close to the subway station and most of the important attractions in Shanghai. Our room was huge, very comfortable bed, shower and bathtub, great toiletries, staff was super friendly and we had an amazing breakfast every day. They even realised it was my birthday during check-out and gave me chocolates and a birthday card hand signed by them! Amazing experience, I'll definitely stay here again next time.

Miinukset: Absolutely nothing, this place is incredible! My only tip is that you check carefully how to get there from the subway station since maps in your phone aren't very precise for foreigners. But it's basically a block away from it.

Plussat: The connecting rooms & helpful staff at concierge & reservations. Hotel was conveniently located with subway stations within walking distance from hotel, nice restaurant & shopping mall nearby. Ideal for travellers on business / work.

Miinukset: Breakfast was decent but the coffee was disappointing. Would much prefer a hotel in the heart of 南京东路shopping belt for Family travelling for shopping / leisure. But overall, our hotel stay was excellent. Thank you.

Plussat: Everything

Plussat: I stay in Four Season due to my apartment renovation. Choosing it coz it's close to my office. The location is the only reason why I choose Four Season this time.

Miinukset: The concierge service was HORRIBLE. I tried to call them for sth, and they are consistently not picking up my call for the first 2 days. And when I order food delivery, I told concierge to send it upstairs for me regardless of their ridiculous 20 mins waiting time. (As I was engaged with my work). But they never delivered it to my room and claim that I told the concierge I would pick up myself. When I complain, the staff is also very rude and keep arguing that I said I will pick up myself. When I complain to the concierge abt the missing calls they have from me, they told me that they have never received any calls from me according to the record. Which is absurd as if I'm losing my mind or haunted or sth. Terrible concierge service.

Plussat: nothing

Miinukset: too expensive for such room and facitlity

Plussat: The room and bathroom are spacious, spotlessly clean. Hotel location is very convenient, easy to access a couple of subway lines. Also within walking distance popular places like people square. There are quite a few nice local restaurants. Staffs are friendly and helpful.

Plussat: The most fascinating hotel! Luxury rooms and lounge are perfect! Thank you very much. We will come back obviously.

Plussat: Perfect location in Xintiandi, lot's of restaurants, bars and shopping malls around. Spacious rooms, good lobby, courteous and efficient staff...very close to MRT. Great for a getaway weekend in Shanghai.

Miinukset: B'fast is decent but overpriced, rooms starting to show some wear and tear, for this standard of hotel, perhaps time for a refurbish...

Plussat: location, staff very warm and accommodating

Plussat: Hotelli oli erittäin siisti ja sijaitsi hyvällä paikalla.

Miinukset: Lounge palvelu (uloskirjautumisen puute) lähtöpäivänä ei ollut hotellin tason mukainen.

Plussat: Breakfast was good, location was super convenient, rooms were spacious and staff were friendly and efficient

Miinukset: Rooms were starting to show signs of wear and tear especially the shower and tub area.

Plussat: The place smells wonderful, from the floral smell that hits at the door, the wonderful food smells in the elevator to the clean room smell, this is a beautiful place to stay. The view of the city is lovely, and the room good sized. We have the option of luxurious bath tub or rain type shower. There are two sinks, and the bed is of course most comfortable with light control buttons on the nightstand. The toilet is automatic, and I do believe the seats are heated somehow. The staff is attentive and courteous. Location is close to trendy restaurants and shopping.

Miinukset: I wish we had time to experience the spa services and pool area, but we had to dash. The price was expensive, to be expected for the luxury, but still, expensive.

Plussat: Perfect place from where to discover Centre Shanghai, Xintiandi is appealing for foreigners. International. Not for exploring Chinese culture. But after a few days of being with Chinese people this feels like home. Groundfloor with reception, breakfast area ad live music, terrace gives very lively impression

Plussat: Lovely lobby area Excellent bell staff

Miinukset: Our room 2527 was good apart from some area of wear such as one of the mirrors next to the Nespresso machine

Plussat: Great location around spot on!!

Miinukset: Nothing

Plussat: This is just a beautiful place to stay in shanghai - rooms facing east (towards the bund and pudong) have a magical skyline view, set back as you are relative to being down on the bund itself, and the distance to the bund is super close. Food at calypso was surprisingly yummy; breakfast the kind of over the top buffett usual for a shanghai 5star. Highly recommended.

Plussat: Hyvä sänky, hyvät tyynyt, upea näköala.

Miinukset: Huoneessa ei ollut saatavilla hammasharjaa eikä hammastahnaa.

Plussat: The location, design, large rooms and particularly the heating bathroom floors were my favorite features. I am a frequent business traveler and this used to be one of my favorite Shanghai-La properties in China, which makes this all the more disappointing - read on.

Miinukset: Despite the wonderful hardware and location, service was extremely poor this stay. I am not sure what happened since my last stay some time ago, but to illustrate: (A) The check-in took over 20 minutes with the front desk arguing with housekeeping on the phone and me just standing there after a long trip. May I suggest just letting the client sit down with a coffee or just tell me to get a bite to eat close by and come back later - I would wager your customers are not really interested in the details of why rooms were not ready or released on the system by 4:30pm. Also, you guys need to manage the queuing system for front desk - it’s chaos. (B) People put the DO NOT DISTURB light on because they do not want to be disturbed. Calling and waking me to ask WHY the DND light was on and asked me to leave and turn off the DND so the cleaning team can clean is just unexpected and not Shanghai-la. What is this, a shared dormitory with cleaners who only come in once a day between 12 and 4pm? (C) Out of the 4 day stay, tea bags were not replenished for 2 days, and creamer was not replenished on one of the days. Not a big problem, but shouldn’t there be some sort of a system? Do I need to next worry about whether the towels were replaced or the toilet scrubbed? Overall the staff feel like they were quite inexperienced but also on a tight leash; People seem more focused on getting their job done and assigning responsibilities rather than making the customer happy. This is a problem for a high end hotel. I rarely write reviews, but choose to do so this time because I have a very long history with the hotel. You have a problem at this property, please look into it!

Plussat: very nice room, comfortable, good atmosphere, perfectly located with the direct access to a shopping mall

Miinukset: rather disappointed about the interior of the japanese restaurant in the hotel, suprised that chinese restaurant closed so early

Plussat: the duty manager was exceptional. When I had a problem after being robbed. she went out of her way to assist me.Break was fair, but not enough seating

Miinukset: scrambled eggs were cold

Plussat: Nice suite, beautiful hotel, good location

Miinukset: Very uncomfortable seating in living area of suite. Or lightning for reading. Not very close to the Bund. Name of hotel with Bund in it implies a closer location to Bund than the five blocks away.

Plussat: A good range of foods and drinks on offer for all tastes, cultures, and creatures of habit. A good number of waiting staff always willing to help

Miinukset: Silly situations where the right cutlery was not always available and time lost looking for it. On occasions when leaving a table to revisit the buffet the table would be cleared and someone else put into one's original place. It's OK if you take a bag with you to breakfast, but not everyone does.

Plussat: Room situation was excellent.

Miinukset: Facilities- mediocre at best. The gym was fine but the pool was abysmal. Service- I get that the service in China is bad, I get it. But come on, train your service better. I couldn't get a taxi for half an hour, and the guy outside was trying to get a taxi for me. If they were smart, they would have called a taxi through phone.

Plussat: The lobby is a grand receiving area. The daily treats corner is excellent for afternoon snacks and quick bite on the run. The breakfast buffet is grand and delicious.

Plussat: Great location. Spacious and very comfortable room. Staff was very helpful.

Plussat: Beautiful and modern.

Miinukset: Nothing really

Plussat: Location. Big room

Miinukset: There was a problem with the check-in and the staff was quite slow to solve it. I asked for my gf to check in before my arrival. They told me no problem on the phone. Then they refused when she got there. For a long time there was a problem with the hot water and cold water . Complementary water tastes like tap water.

Miinukset: not clean i found insect on the bed when i arrived