Shanghai hotellit lähellä Dongchang Road Ferry Wharf

Plussat: Breakfast was excellent. Big variety of different foods.

Plussat: vanha interiööri säilytetty upeasti. erityisen upea oli jazz baari. 1920-luvun tunnelma

Plussat: Beautiful art deco hotel, great staff, comfortable, big rooms

Plussat: Best location in town Very helpful staff, especially Lily, Roy and David

Plussat: Fantastic experience at the historic hotel. The staff was well spoken and polite . Room service was exemplary. Wonderful tea time / happy hours service for the gold members . Breakfast was very good and the location is absolutely amazing . Literally a stone throw from the Bund . I would highly recommend this hotel for tourist in Shanghai.

Miinukset: The only setback we had at this hotel was the absolutely poor service @ the roof top terrace bar on floor 9 . The waiters need to be at par with the hotel service level. They were very slow and spent most of their time on their phones or chatting with each other . The only time I saw them do something was when the manager was on the floor .

Plussat: I would recommend this hotel for both business and leisure. 18m indoor pool and gym were good. Baby sitting service outsourced was fantastic, our sitter was a preschool teacher. The Concierge service was second to none and nothing was ever a problem, even though we called them 15 times on the first evening. Located right on the Bund (my room didn't have a Bund view) and was a 50m walk to the waters edge, and on one of the biggest shopping streets in China (East Nanjing Road).

Plussat: Splendid location, by far my most important criterion in choosing a hotel

Miinukset: Being treated like an invalid by the overeager young who offer to carry my very light luggage in a rather aggressive and intrusive way.

Plussat: One of the best hotels we’ve stayed at. Ticks every box.

Miinukset: There was nothing we didn’t like

Plussat: Historical location and building

Miinukset: I bought a room with city view, then the view was on a miserable small road

Plussat: The location is aweseom.e definitely check out the roof top terrace. I visited shanghai during the national holidays so wai tan was packed as hell. but if you go up to the roof top, you can enjoy the spectecular view with not so many people. staffs speak very good english and are kind.

Miinukset: room size wasn't big compared to the price. I think the price is wholly on the location. and the water of the swimming pool was cold. would have expected warm water in a hotel like this. fitness studio was fine.

Plussat: I love the history of the hotel and how well they’ve preserved the original style of the 1930’s. I love the museum and photos in the main lobby. The pool is excellent. The staff are exceptional.

Plussat: Beautiful hotel, elegant service and super friendly. Perfect location and gold club experience very worthwhile. Thanks particularly to Alan concierge on 9th floor for great recommendations.

Plussat: Breakfast was very good, staffs are very efficient , I will surely stay in this hotel for my next visit.

Miinukset: It takes time to look for taxi.

Plussat: The view in the river room was stunning and the staff super lovely. Enjoyed the stay!

Miinukset: -/-

Plussat: Staff were friendly and polite.

Miinukset: It's very dated and it felt like an older Hilton from 1992. This place is decent but really needs a lot of updating. We were going to stay longer after a trip to Palawan but when we got back we moved to the fairmont raffles and it is so much better and modern.

Plussat: I always know what to expect when I go to a Peninsula hotel...and this was no different. I love their consistent service.

Plussat: Best location in Shanghai!

Plussat: Very attentive down to the small details.

Miinukset: We arrived at 3ish, but took us nearly 30 minutes to get the room! Something like the computer didn't release our room. The guy called and checked to confirm the room was ready. So the guy went upstairs to check and made sure the room was ok, but didn't know why still could not release the room. Then the other woman went upstairs again, still the same. Anyway, after seeing 3 groups of guest finished checking in, my room was finally released. It was not busy at that time, so I was quite annoyed that I had to stand there and wait for such a long time. But the staff was polite and sincere though.

Plussat: The Peninsula lives up to its name. With a prominent position on the Bund the views are breadth-taking. The hotel room was a great size, with you own walk in closet, a bathroom with twin sinks, standalone shower and bath. The bed was large and comfortable. We opted not to have a cot as all 3 of us could get into the bed. The smaller details made the hotel feel luxurious - the little slippers and bathrobe for my daughter, the various bathrobes for adults, the placement of sockets, the nail dryer in the wardrobe! The hotel staff were amazing. Never hesitated in helping where they could and the use of English language was fantastic (this can be a struggle even in other 5 star hotels)

Miinukset: I felt there was a slight air of arrogance - not in the staff but the hotel itself and its services. The hotel felt very in-personal, this came down the breakfast (which was a restricted menu - not open buffet unless you went Continental). We had fruit given to us the 1st day we arrived, but this was the same fruit for 3 days. The biggest disappointment for us was one evening we were to the lobby restaurant for dinner. A lovely grand space with a string quartet playing. I asked for a high chair for my 2.5 year old and was asked if it was necessary and could I not just sit her on a normal chair. I am not sure if this high chair went against their luxury appearance when guests walked in. I found the whole encounter a little strange and decided to have room service instead.

Plussat: Very nice hotel with great location.

Miinukset: Drinks on the rooftop bar was a terrible experience. The barman took forever to take our order and twice as long to open 3 bottles of beer, due to the long wait my wife got talking to another guest, when it came time to pay we got charged for the other guests drink, to make matters worse the barman then wanted us to ask the lady for payment, highly embarrassing! We had other issues in regards to checkout, being advised all was in order for payment only to be stopped as we were leaving the property and made to return so they could get it sorted, even worse when I returned home to find additional charges put on my card without my authorization as they still didn't get it correct! Finally we booked a grand deluxe suite and a double room, my email enquiry stated 6 guests but only beds for 4 were provided and they had no roll out beds available, we had to get additional blankets sent to our room with the children sleeping on the sofas. Would I stay here again, probably not.

Plussat: Very elegant avenue with good location to stay

Miinukset: None

Plussat: Fancy, helpful staff, clean

Plussat: the VIEW! the view is just excellent! the overall experience when checked into the hotel. everything here is just perfect. I will come back again.

Plussat: The staff made me feel super special and the room was gorgeous! Location is excellent! I ate at the Chibese restaraunt and that was super and then went for a drink at the long bar - and there was live music that was great :) met some great musicians :) bartender was so nice ! The lady at the spa was so sweet also. Everyone was helpful I will go again next time I visit !

Plussat: The room size and beds were very comfortable.

Miinukset: There is a limited children's menu, although there was great flexibility shown in being able to order across outlets. We just wish more hotels would cater simple vegetables for kids.

Plussat: Location along the Bund. Quiet. Not touristy. Historical charm.

Miinukset: Buffet spread and service was below par. Disappointing for Astoria’s brand!

Plussat: Location and view

Plussat: The view was amazing.

Miinukset: The breakfast selection was poor and a bit dated. It was not worthy of a 5 star hotel.

Plussat: Management went out of their way to make our trip memorable - Thank you Andy, Rico, and Zak! At every turn, they were there to help. Also, Karme the concierge - Cannot get better in Shanghai! Location is amazing, while the hotel has a charm and luxurious feel.

Miinukset: Generally, difficulty with English. Room had a leak, and AC was not working, but the staff was quick to fix everything without question or delay!

Plussat: Excellent views from the room, close to sightseeing, food is very good, all great in general

Miinukset: Staff at breakfast and in the main restaurant sometimes lack attention to detail

Plussat: The employees are very considerate and polite

Miinukset: We brought our two kids with us and think it may not be a very family friendly hotel

Plussat: The hotel location is the best! You have all Shanghai Pu dong's view from your own room. The hotel staff is very nice and always looking to help in any matter. Restaurant is also amazing, great food and variety.

Miinukset: The only thing i would say can be better is the language, there are not a lot of staff members that can really speak English.

Plussat: Everything , just stunning service , location , and facilities .

Miinukset: Nothing

Plussat: We have upgraded. Also all facilities are prefect and staff are nicely. The breakfast is delicious.

Miinukset: It is a little bit pricey.

Plussat: Check in was great and staff were so welcoming! I think the check in ladies name was Veronica! She was lovely!

Miinukset: Room service. The fries were cold

Plussat: Great staff who stop at nothing to help you out. I mentioned during my booking this was a special occasion for us (our wedding anniversary) and the whole W staff seemed to be aware of this.

Miinukset: If you can find anything about your stay that isn't to your expectations, the staff will help you out to make it right. There is absolutely nothing bad to say about the W in Shanghai

Plussat: Breakfast is good. Nice restaurant

Plussat: Very good

Plussat: Facilities where amazing, very clean and super trendy

Miinukset: Service Staff was very slow. It took very long until we received orders, which was way below our expectations for such an amazing place

Plussat: The location

Miinukset: The bed is not comfortable, nobody speaks English !! , there was a dust on the table, the workers are not respectful.

Plussat: We were very happy with our stay at the Grand Kempinski Hotel. The hotel room was roomy, clean, and had a great view. The staff was very friendly, efficient, and always ready to help. Coming back to our room, after seeing the sights, we were surprised every day with fruit and every evening with ice. We only ate the breakfast one morning, but it was excellent and had a wide variety of food. We enjoyed the bars (the top bar has a great view of the city), the gym, and the pool, which also has a great view. Overall, it was a marvelous experience. Thank you!

Plussat: Everything started so negative, that it was difficult to appreciate anything.

Miinukset: CAN YOU BELIEVE that first they confirmed reservation of all three rooms. At last moment they surprised us by cancelling it. I SHALL NEVER STAY AT KEMPINSKI IN MY LIFE.

Plussat: Everything was great except the above mentioned. Breakfast range was good.

Miinukset: That the queue at front desk is always long. To enquire about things and during check in and out also takes time to wait. Food at club lounge variety too little.

Plussat: Bed was comfy

Miinukset: Could be of higher standards

Plussat: Fabulous helpful staff, beautiful facilities, fantastic location for being a tourist, food excellent, fantastic views from Havana Bar and lovely cocktails and live music, fantastic breakfast buffet. Will stay again I hope.

Miinukset: N/a

Plussat: Location Nice staff Clean Room veiw

Plussat: The hotel was beautiful, elegant, and centrally located. Our view was second to none.