Shanghai hotellit lähellä Xujiahui Shopping District

Miinukset: Internet access very slow

Plussat: really great location great hotel will definitely stay here again!

Plussat: Nice place, friendly and helping staff

Miinukset: I got a room next to the renovation, but was quickly moved to another floor.

Plussat: Size of the room and staff’s attitude was great.

Miinukset: Some noise of the air conditioner.

Plussat: Actually we booked inter-continental ruijin on our original plan, but the service was appalling and the room was so old and dark! We instantly decided to leave ruijin and saw the similar hotel here and booked in right away! It turns out so good! Although xingguo is bit smaller than ruijin, the service is fundamental for the hotel business, in my opinion. Some floors was under renovation and the reception told us right away and we are understanding about it. During the stay Especially in the elevator the noisy sound was quite obviously but it was fine during other time of the day. The room was quite lovely and the garden view was very soothing. Location is good, in the city center, about 20mins walk to line 11 jiangsu road station. And in a very quite corner, 10mins walk to furgeson lane. The hotel also hold wedding event.

Miinukset: Swimming pool was also open to the public so could be busy. Gym was a bit old and small.

Miinukset: The staff were insufficient in English language

Miinukset: Laundry was not delivered on same day. When I expedited they said it’s already closed and will deliver following day.

Plussat: Don't understand why there weren't options on Booking.com to book the room with breakfast. This was a business trip and it would have been easier if there was an option to book a room with breakfast.

Plussat: Very nice and helpful crew

Plussat: Did not have breakfast there. Location was bordering on the former French Concession, a very pleasant residential area.

Miinukset: Nothing in particular.

Plussat: Fantastic accomodation - nature and city in one. Check in was a breeze and they prepared well in advance. Staff are all courteous and breakfast was great too!

Miinukset: Stairs...small issue but with small kids, it’s always a worry. Would have liked a real pool but the vitality pool was fun enough for the kids as well. Food option in hotel is not a lot, normally order in room dining but this time skipped it as the option is very limited.

Plussat: Very charming & discreet property. The scents in the room is very soothing & memorable. Amazing hospitality from the staff.

Miinukset: The weather during my visit was unbearable hot & humid

Plussat: Nice touch with an innovative twist. Love the traditional stone buildings in Shanghai. Staff are lovely and gave you the best care. Food is excellent.

Miinukset: The parking fee is over charged but guess it can’t be changed easily due to its location.

Plussat: Very spacious accommodation, lovely design, best room amenities. Nothing to say, Perfect stay.

Miinukset: Only a bit far from major attractions and shopping area. Better to take taxi.

Plussat: The staff was very professional, internationally trained, but a little stiff. The bedding is comfortable. Good for families due to separate floor spaces.

Miinukset: Being an expensive property with good critical write ups and traveler reviews, Capella turned out to be surprisingly disappointing. The idea sounds well and good, a hotel made from Shikumen restoration, and we chose this place primarily for its historical lineage. Unfortunately the design failed to realize this story. The restoration itself, as another reviewer has mentioned, feels like a movie set - pristine, perfect, unfeeling. I don't know exactly what was lost in translation, but whatever was unique is now perfect identical rows. The villa themselves are very vertical and narrow, and with five floors of it a little claustrophobic. I'm sure this honors the original houses, but the combination of the small space with a very conservative grand interior design doesn't help the small intimate space (marble bathroom typical of expensive Chinese properties). It feels like they were designing for a standard five star hotel instead of using a much bolder, thoughtful design tailored to the difficult space, or just combine the two villas if you're going for grandiose. If the design couldn't tell the story, I was hoping to get it from the library or other places in the hotel that would point to the history, but not a single book or some subtle exhibit is featured. When I mentioned this to the staff in the end when asked for feedback, one is gracious enough to give me a book on Shikumen. Ironically, it is a photography book, which while interesting, doesn't have much content. Money was thrown in on this project, but not a loving hand and respect to an interesting past. This makes other small things like bad coffee at the restaurant, an ok breakfast, and rough bathroom towels somewhat elementary mistakes for a luxury hotel. Perhaps more time is need for the Capella to find its voice.

Plussat: Mind blowing property. Superb service. Wow. Excellent hospitality and ambience

Miinukset: Nothing. All was good

Plussat: We had a great stay- hotel was an oasis of calm, excellent service. Concierge was top and restaurant serves a great breakfast.

Miinukset: The hotel car park is operated by an outside firm which prohibits any car waiting for pick up or levies a charge.

Plussat: Detailed oriented, legendary service, great ambiance and design. A fantastic stay! The flower decorations were high class, very good taste.

Miinukset: Some frontline and entry level staff were not properly trained, they stared at guests they don’t recognize and ask them with cold or rude tone. Also they walked by with their own take out food making noises and chitchat in the quiet library, where suppose to have staff passage. This could easily spoiled the effort of professional management team.

Plussat: The superb location in the French Concession is occupied by a complex of original shikumen townhouses, tastefully remodeled as a breathtaking urban resort. The services and facilities are flawless and thoroughly enjoyable. If you are traveling with 2-4 people, do not waste your money on generic five star hotels, but book a shared townhouse suite at the Capella.

Plussat: As a Shanghainese, Shi Ku Men is a part of our memories. When I was a child, my relatives, classmates, some of them lived in such kind of Shi Ku Men, but old and crowded...but now, it is luxury. I enjoyed the stay on my birthday, I like the clean room and warm service, a small bday party can be held in living room, free mini bar! Fantastic experience!

Miinukset: Even the guest need to pay the parking fee...

Plussat: Chinese Breakfast Convenient location, quiet and yet Sgirt walking distance for subway and bus Friendly staff

Miinukset: Lighting in the bathroom is quite dim

Plussat: For the location, a full buffet style breakfast at 68 rmb was well worth the price.

Plussat: Nice clean hotel. Big green garden. Very good variety breakfast. Espresso cafe is included.

Miinukset: Staff was not speaking english. Very high deposit for the room!

Plussat: This is a nice, decent hotel with a good breakfast. The rooms are a bit on the small size, but clean and comfortable enough. It’s not a luxury hotel, but good value for the money. Close to a metro stop on line 1.

Miinukset: Not much storage for clothes, only a couple of hangers.

Plussat: Great location. Convenient but quiet. All the staff are nice and helpful. Our room has a view from the balcony, which cannot be opened but makes the room feel more spacious than it is.

Plussat: Location

Miinukset: Gym not open until 10am Room service not avail until 10 am and limited menu Could not dial out to US Fountains played loud music

Plussat: Great location, quiet and comfortable room, nice staff. A very enjoyable stay.

Plussat: The hotel was in a beautiful location, great for exploring, close to a Metro station and with a choice of bars and restaurants near by. The rooms were large and comfortable. We chose one with a view of the garden.

Plussat: The place, where the hotel is situated - and the ambience

Miinukset: The hotel charged me in Euro at site instead of in RMB. Back to Germany I discovered that they charged me with an extremely bad exchange rate, which was costing me 50 Euro more than it should have been.

Plussat: Nice welcome anqd location

Miinukset: Poor internet and only chinese programme on tv

Plussat: Kaunis, vanhanajan tyylinen rakennus. Paljon henkilökuntaa. Englantia osaava henkilökunta respassa. Muuten työntekijät eivät puhuneet yhtään englantia. Metroasema hyvin lähellä. Rauhallinen sijainti.

Miinukset: Aamupala oli varsin kiinalainen. Makumaailma outo ja sen takia vaihdettiin hotellia. Hieman tunkkaista huoneessa ja käytävillä paksujen kokolattiamattojen vuoksi.

Plussat: Location and roomconfort

Miinukset: The price exceeded the booking .com rate from 30 % because of service rates : I did not take any breakfast or minibar items so I don’t understand what I paid for .

Plussat: I loved that The Fenyang Garden Hotel was so beautiful, quiet and well located in Shanghai. Our room was spacious, comfortable and clean and the hotel is walking distance to shopping centres, fabulous restaurants and tree lined streets.

Plussat: Great location.

Miinukset: Breakfast isn’t very good for westerners.

Plussat: Great location, close to lines 1, 10 and 12 and perfect for exploring the French Concession. Easy access to Hongqiao airport and station either via subway or taxi. Staff are very friendly and the hotel is comfortable with a quiet and relaxed atmosphere.

Miinukset: The gym/fitness room is quite basic otherwise the hotel either met or exceeded expectations.

Plussat: Great location. Helpful staff.

Plussat: Very nice buidling in a very attractive area, easly connected to downtown by metro. Spacious and confortable rooms

Miinukset: I found breakfast of poor quality compared to other hotels I visited while travelling in China. Breakfast is optional and cost 12 Euros, you do expect quality! The garden is not usable as it is a parking space. English speaking ability are next to nothing.

Plussat: Location, large, clean comfortable rooms.

Miinukset: Wifi is terrible. Cleaning ladies want to clean your room at 9am. Staff is less then friendly.

Plussat: I have stayed at Fenyang GBH several times. The main reason is the excellent location (I really like this area, but others might prefer the Bund or bars on Hengshan Road). The garden surrounds are pleasant.

Miinukset: The internet is getting better at this hotel, but is still unstable. Food at the hotel is not for me, but there are many options close by. The mattress is too firm for me. Being a state owned enterprise, customer service is not a strong point, though various staff will provide reasonable service when asked.

Plussat: Location, fact it’s in a nice secluded garden , friendly helpful staff, interior of a good standard, well kept.

Miinukset: Nothing to speak of.

Plussat: Large room, well furnished

Miinukset: Poor lighting

Plussat: A hotel as a hotel should be...., nice setting, well located

Miinukset: Nothing, actually... Shanghai taxi drivers... they are rude, sometimes unreliable and unwilling to make efforts....

Plussat: Comfortable bed, clean place.

Miinukset: Wifi connectivity was a problem

Plussat: Great location, next to main street

Miinukset: Staff could be more polite and upgrade customers if hotel is not fully booked.

Plussat: Hotel staff are fantastic, location is A+ walking distance to everything including main street shopping (wife was very happy) Will defenetly come back soon

Plussat: Great location. Staff was good.

Miinukset: Room heating was not adjustable. Too hot and too dry. Combined with old dusty carpet made for rough night of sleep. Bathroom was not really that clean. Had hold toilet handle down during flush.

Plussat: I was really satisfied with everything during my stay. The bed and pillows were really confortable, room was clean and cozy, staffs were friendly and helpful. Thank you everyone for making my trip wonderful.

Plussat: This place was so fancy, nicer than I expected and very comfortable. Perfect central location in the Former French Concession, on the main shopping street and close to a big subway station. I stayed solo and felt very safe coming in and out of the hotel from the area at night. The room was a suite with a living room, bedroom, and giant bathroom, with extras like a warm robe and slippers. I was sad to leave. I felt VIP staying there.

Plussat: Excellent location! Beautiful, modern room with amenities.

Plussat: Location good

Miinukset: This hotel needs a make over. Especially the carpet and bathroom in the room (corner suite) are worn and out of date. Expected more for this rate/night.

Plussat: Position Position Position

Miinukset: Price against Services

Plussat: Great location in the French Concession and close to the subway.

Miinukset: Nothing