Etsi halvat lennot reitille Abu Dhabista $[7232-Helsinkiin

"They did not let my uncle fly at all"

Plussat: "I really loved the food and the attendants were super friendly and helpful"

Plussat: "I couldn’t eat the chicken for lunch, and I told the crew to change it for me and bring the vegetarian, but nobody brought anything. I was starving until the next meal."
Miinukset: "Take out the chicken sausage from your menu"

Plussat: "Boarding its took along , food it's bad"

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "Crew was very friendly"

Plussat: "Yes"

Plussat: "Crew was professional"
Miinukset: "Plane is dirty Food is disgusting Bags treated so badd"

Plussat: "nice crew, great service"

Plussat: "Entertainment and boarding"
Miinukset: "Food"

Plussat: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Miinukset: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Plussat: "All"

Plussat: "The crew were very friendly"
Miinukset: "I was made to gate check my hand luggage."

Plussat: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"

Miinukset: "Small chairs"

Plussat: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Miinukset: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."

Plussat: "Entertainment is very good"
Miinukset: "boarding hall was very small, food was below average for Qatar Airways"

Miinukset: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"

Plussat: "Food service was good"
Miinukset: "Flight was delayed leaving LAX and was about an hour late to arrive at Doha. Fortunately, despite the 45 minute window for connection, I managed to get my connecting flight to Islamabad thanks to good support from ground staff in Doha"

Plussat: "Staff was courteous. Food wasn't too bad. Plane was clean and modern. Ambiance was relaxing. This was a very pleasant flight compared to other airlines."

Plussat: "Films Service"
Miinukset: "Not enough films"

Plussat: "Great cabin crew"
Miinukset: "Crappy old style recliner seats in business class for a 6 hour flight. Not consistent with the Qatar brand"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Miinukset: "both flights had 2 hours delay... also lugages cames with next flight."

Plussat: "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."

Plussat: "Service great and on time"
Miinukset: "Lounge in Cape Town was bad."

Miinukset: "I did not like the fact that on now 3 flights I have lost miles, as on every flight I have tried to sign on as a member or frequent flyer and on all flights, there were no entry forms. This is also after my attempt to complete one on line, which I have had no response to."

Miinukset: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Plussat: "Crew professionalism"
Miinukset: "Food: at best a B+ Laptop Wrapping at gate: very slow process Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"

Plussat: "Checkin was really quick, needed to have some facilities for the passengers who have more than 8hrs layover."
Miinukset: "The crew was not efficient or always looking for shortcut. The specific person assigned never recommended or gave any information about the amenities available rather was waiting to be asked uneasily and was not polite at all. Need to be trained more effectively for such a 5 star airlines."

Plussat: "Good service all the way to final destination. A+ service. Newer model airplane."
Miinukset: "None"

Plussat: "Same"
Miinukset: "I understand it's the industry standard, but seats are too narrow with shared armrests."

Plussat: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Miinukset: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."

Plussat: "Excellent customer service, smooth boarding, good food."

Plussat: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Miinukset: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."

Plussat: "Cabin crew were excellent, very nice and accomodating"
Miinukset: "Check in staff and customer service reps were unprofessional and unhelpful. We had an 8 hour layover on both legs, no access to the lounge or a hotel was provided. I explained we were on our way to our wedding and it would be nice to have some rest. They were rude with the way they told us no, they even suggested we sleep on the floor of the airport. We ended up paying for the lounge, but then so did about 1000 other people, there was no room for us to sit together. My wife's allergy free meal wasn't provided on the first flight. We had to speak to about 5 people to get a meal ticket at the airport and they were very reluctant to give us one. I told them she was hungry and needed to eat. They told us we could take the meal we got with the ticket on board, when we went to use the ticket we had no choice in meal, were given a coke at 6am and weren't allowed to heat up our meal or take it on board. In summary, all the cabin crew on all 4 flights were excellent. Staff at Doha airport were incredibly poor."

Plussat: "Food was good."
Miinukset: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"

Plussat: "From start to finish the whole process with Qatar Airways was smooth and excellent."

Miinukset: "The seat cussion on the airplane is to hard for a 5+ hours flight. Not enough food for vegans"

Miinukset: "Terrible. Awful. Could not possibly recommend this airline to anyone."

Plussat: "Best airline in the sky"

Plussat: "Almost nothing"
Miinukset: "Price"

Plussat: "Food and drink options. Courteous."
Miinukset: "Smells from others"

Plussat: "Quality entertainment."
Miinukset: "Staff did nothing about crying children for the entire flight. Food was awful."

Miinukset: "No legrooms"

Miinukset: "."

Plussat: "The crew are friendly and polite, which mitigates the negative stuff on the right to some extent."
Miinukset: "It's an older plane on this route, which feels comparatively tired; it has the old lean-back seats, which are a bit less comfortable than the newer lean-back, slide-forward ones. The entertainment system is older, so you lose leg-room in aisle seats, and there is less on offer. And because the flight was completely full, you do feel very restricted (not QR's fault, but a function of narrow seats)."

Plussat: "I liked very much Qatar airways. Hope to fly again."

Plussat: "The crew was great, and the food was fine for a short flight. It wasn't great, but appreciated."
Miinukset: "When I booked, I chose my seats, but then they got changed. I was able to get an acceptable change, but was almost put in a situation where i would not have been comfortable."

"The flight didn’t even happen."

"Good"

Plussat: "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"

Plussat: "Nice seat I got."
Miinukset: "I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :("

Plussat: "Cabin cree was helpful"
Miinukset: "Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both."

Plussat: "My worst journey."

Plussat: "Perfect was everything"
Miinukset: "Prices was high"

Miinukset: "The stewardess not very nice"

Plussat: "NOTHING!"
Miinukset: "Too exhausted from the long flight. But really wanted to say - Never flying them again after my itinerary is completed. They have just lost any revenue they would ever have gained from me in the future."

Plussat: "My languages are all damaged."
Miinukset: "My languages are all damaged"

Plussat: "Boarding and arrival was on time."
Miinukset: "Crew unprofessional, gave my vegan sister a chicken sandwich, forgot to serve some guests, they were unpolite and inpatient."

Miinukset: "My bag didn’t arrive"

Plussat: "As usual the best"

Plussat: "The food, crew & entertainment system"
Miinukset: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."

Plussat: "Punctuality"
Miinukset: "Security and boarding gate at Chicago. Too much repeatation of travel documents. Lines were not evenly managed. Some lines weee extremely slow and was quite fast. Manual check was too detailed"

Plussat: "The flight attendants brought my two-year-old toys and the food was surprisingly good."
Miinukset: "It took a long time for them to collect our food trays."

Plussat: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Miinukset: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Plussat: "their services in the plain and they are very discipline as well"
Miinukset: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"

Plussat: "Dessert, food, entertainment."
Miinukset: "Seats were not too comfortable."

Miinukset: "I miss the turkish delights they used to serve"

Plussat: "overall the experience was great"
Miinukset: "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"

Plussat: "Service and team"
Miinukset: "Plane was very warm and should be moderately air conditioned"

Plussat: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Miinukset: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."

Plussat: "The crew was fantastic! Very friendly and helpful, and a couple was very helpful in getting me a better seat because I'm 6'4", and for some reason, the ticket people feel it's ok to put me in the middle between people when the extra room seats seem to be given to short people. 3 Flight Attendants worked hard to find me an open aisle seat."
Miinukset: "Turkish Air's seats are too small, with horrible leg room, and they always have their planes too hot. They have to do something about it because if you're over 6' tall, it will be a horribly uncomfortable flight, especially when that flight is 13 hours."

Plussat: "Some of the crew members were sweet, and helpful. I liked that the bathroom had soap and lotion as well."
Miinukset: "The security was rude when we were getting into our gate. They humiliated a man because he didn't understand their accent. There was a group of young employees and they came off as very immature. There was a crying baby next to me for the majority of the 13 hours. They ran out of food, and I had no choice but to eat the pasta option even though I do not eat pasta in my normal life. My knees hurt from not having space to stretch out for such a long flight. It was freezing cold and they did not have extra blankets. It felt like my section kept getting skipped over for everything (food, liquids, general checking in to make sure people were okay). We boarded late, and left late. When I arrived the luggage took VERY long - almost an hour - to come out."

Plussat: "The foood and service from flight staff were great! Definitely made my 13 hr trip comfortable"
Miinukset: "The cabin got a little warm at times ! The movie selection wasn't the best"

Miinukset: "Flight was delayed 2 hours. Plane boarded on time but we sat in plane for 2 hours. Therefore delaying my flight and I don't have an international phone plan, so I either had to pay for Wifi to let my family know my flight was delayed or not contact them at all. I wished they would have given us complimentary wifi due to their delay."

Plussat: "Food was fine"
Miinukset: "Plane left late."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "First the plane from JFK to Istanbul was two and a half hours late I had a for kids is uncomfortable to wait then try to get a contact with customer service do not give me any straight answers and 3 hours later finally got Somebody explain something overall no good this will be my first time and the last time"

Plussat: "I am not blaming the airline at all for these inconveniences."
Miinukset: "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"

Miinukset: "the coach seats are really cramped--especially for a 13-hour trip; need to get rid of the buses that take passengers to/from terminal to airplane--wastes precious time with short connections"

Plussat: "thr aircraft is very good"
Miinukset: "the food !!"

Miinukset: "The security check at the Istanbul gate is haphazard and not to0 professional"

Plussat: "I love everything about this airline. I'm a fanboy of Turkish airlines every time. Great in cabin entertainment, great service, always awesome aircrafts."
Miinukset: "i had asked for an aisle seat and ended up on seat 7C which is the one that is next to the seat where the stewardess sits down. I wouldn't have minded at all but my seat and the one next to it didnt recline anywhere near as much as every other seat in the whole airplane. It was really uncomfortable for me and the person who was seating next to me. Hopefully this will be the last time i get stuck in that kind of seat."

Plussat: "The security check before boarding pass was good But still not as great"
Miinukset: "Not clean passengers at all"

Plussat: "I liked the crew and their behaviour very much"
Miinukset: "I will never be happy for the cramped space but I can see that it has to be so"

Plussat: "I really like the food and the crew members. they all were very kind and nice to us."

Plussat: "Crew did a great job. They gave us everything that we need to be comfortable on a 12 hr flight. Food was good and service was impeccable."
Miinukset: "The lady behind me! Not the airlines fault!"

Plussat: "Transit was okay."
Miinukset: "Food was not accommodated - no vegetarian food provided."

Plussat: "The food was very good I thought and Turkish wine is great. Entertainment was also top class."
Miinukset: "N/a"

Plussat: "Hey, two checked bags free, free in flight meal and drinks including alcohol, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
Miinukset: "The check in lines are very very long and take forever"

Miinukset: "Delay in receiving luggage ,"

Miinukset: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"

Plussat: "Food was wonderful, technology helped the flight "fly by", and the plane was comfortable."
Miinukset: "Boarding was different in every city we stopped in - mainly due to other countries' airports and regulations. I believe this was not a problem due to the airline, but boarding groups weren't always adhered to."

Plussat: "In general I like all the comfort that offers Turkis Airlines to their customers."
Miinukset: "There are some employees there are not so kind. When ever a customer request for assistance."

Plussat: "I have traveled a lot during my life. The flight crew on this flight was the best I have ever seen."

Plussat: "Food was very good, flight crew were fine"

Plussat: "Very nice food, comfortable seats, great staff"
Miinukset: "A bit sluggish boarding"

Plussat: "Nothkng"
Miinukset: "Would not r commend in any capacity"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Great flight and food options."
Miinukset: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Plussat: "Fantastic"
Miinukset: "Everything"

Miinukset: "My flt from DEN was delayed so I missed my connection - it didn't happen."

Plussat: "Our flight from Hamburg to Munich arrived late. Lufthansa met about 10 of us at our arrival gate, took us through a side channel Passport Control and then mini-bused us to our gate. We arrived at the gate 15 minutes after scheduled departure but our plane was there. Very considerate."

Miinukset: "Thanks Lufthansa for amazing service!"

Miinukset: "Nothing"

Plussat: "The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight."
Miinukset: "A seat in first class would have been even better"

Plussat: "Nice crew and comfortable seats."
Miinukset: "Not a fan of the sandwich provided."

Plussat: "Not much compare to other airlines"
Miinukset: "Food!"

Miinukset: "The comfort and the food"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Departure and arrival were timely, staff was courteous and helpfull."

Miinukset: "We were unable to fly this trip due to United cancelling our flight."

Plussat: "All"
Miinukset: "Nothing"

Plussat: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight crew was extra nice, even accommodating requests that gave them extra-work. Economy passengers were treated like first class in terms of service and solicitude of the crew. Headphones, blankets, pillows were offered free of charge, so we’re the food and drinks, and there was a good selection of movies and music. On a 770$ ticket, mind you! The crew will come by repeatedly to check if passengers desired some more wine or coffee, offered water and juices on a tray several times outside the regular service times, and cared for the families with children. Thumbs up!"
Miinukset: "The warm food was a bit unappetizing, the potatoes for instance were black, but there is nothing that the crew could do better than offer to replace it. Such graceful approach to a little inconvenience!"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "The agent worked hard to find us another flight to rome"
Miinukset: "Our plane sat on turnac in Toronto waiting for a parking gate for 30minutes making us miss our connecting flight. Finally arrived but missed our train to Florence had to stay Saturday night in Rome while our villa in Lucca sat empty which was paid for"

Plussat: "I enjoyed food and drinks"
Miinukset: "Very cold, I understand that is possible being in airplane a lot, my tv screen was not working and I asked a flight attended for help and was told, “we’ll fix it later.” 8 hours later the plane landed and did not get a chance to use the tv screen features. Should not have to ask again when i have been assured the problem will be handled by an attendant."

Miinukset: "Missed so there was none Spent night in Minic"

Plussat: "Excellent cabin service."
Miinukset: "At Frankfurt ground staff did not offer elevator down ti board plane to Boston even though I had wheel chair. Going down on escalator was difficult for me."

Plussat: "Easily the most comfortable I've ever been in TATL economy. Lufthansa's 747-8 is set up strangely: the main deck is arranged First - Business - Economy - Prem. Economy - Economy. This means that if you can book a seat in the forward economy mini-cabin, you get dedicated cabin crew, no other passengers walking through your space to get to the bathroom, plenty of bin space, and – best of all – a lot of aisle space to stretch your legs. Row 16 aisle seats are especially good, as the bulkhead between J and Y doesn't extend all the way, and therefore you can stretch your feet out. Food was actually excellent (for economy), hot and flavorful and generous, with snacks available mid-flight. Beverages also tops – gotta love Lufthansa for offering Campari (!) and more than one wine choice."
Miinukset: "Entertainment (music and movies at least) was up-to-date but not very interested. Boarding and transit security in Frankfurt was anxiety-inducing – between getting to the US departures area and additional screening, it took more than an hour from deplaning to getting in line. Boarding w/o group numbers was an exercise in patience. And the terminal wifi is so spotty!"

Miinukset: "I didnt get my reserved seats, and the seats were not most comfortable compared toothed airlines."

Plussat: "I liked having the option to upgrade to a Premium Economy seat for this long flight. It made a big difference in my comfort during the flight."

Plussat: "The crew were excellent and plane was comfortable"
Miinukset: "The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit."

Plussat: "The captain and others great flight"
Miinukset: "I ask for more food since portions are small , came back in 15 min and said no"

Plussat: "I'm so glad with all workers in the plane, excellent !!!"
Miinukset: "Nothing"

Plussat: "Please continue to use newer, updated places."

Plussat: "The chicken, potatos and spinach dish was the best. I like that they have you a pillow, cover, and headphones."
Miinukset: "At first the movies worked then they did a reset and my audio stopped working and they did another reset when I let an attendant know about it and it still didn't work. They never came back for me to let them know about the problem."

Plussat: "The entire experience was great. Easy check-in, boarding, on time, friendly service, good food, good movies, and overall a really nice atmosphere for such a long flight. Would recommend this Flight to anyone."
Miinukset: "Nothing"

Miinukset: "There is no entertainment so I do not know it should be rates."

Plussat: "The flight crew was amazing.I recommend this service to anyone who's traveling"

Plussat: "Flight was late landing then delayed on the ground at EWR"

Plussat: "Safety and ease of flying- cleanliness too"
Miinukset: "No food at all! The system for getting food was unclear."

Plussat: "I liked the crew personnel"
Miinukset: "I didn't like food"

Plussat: "GREAT BEER EXCELLENT AIRLINE!"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Great crew. Comfortable seat. Decent amount of room."
Miinukset: "There is a big problem with some of the Premium economy seats. the way the secure the seat to the floor of the plane puts a piece of metal directly under the seat in front of you so you cannot put a bag or other items easily under the seat. If you are in the middle of the row it is really a hassle to have access to your laptop."

Miinukset: "Seat changes were made after the fact. Seats are very small for such a large plane. I would not fly Lufthansa again."

Plussat: "Everything about the flight was great"
Miinukset: "Everything was good only scary part was when we where about to land the plane suddenly took off again it took everyone by surprise and we had to circle back around again."

Plussat: "Entertainment system"
Miinukset: "I feel that the there should be NO reclining of seats in the economy section. There is about 10-12 inches of space between my face and the seat back if the seat in front is not reclined. If it is reclined , this distance is reduced to 6-8 inches. Too, too close. And reclining does not add much to the comfort of the sitting position. When the person in front of me reclines, then I am almost forced to recline so I have enough room."

Miinukset: "Late flight with no explanation for the delay until after boarding left passengers in the dark and in some cases unable to communicate travel changes (when they could have used the airport wifi if notified in a timely manner)."

Plussat: "Easy on, easy off this flight. Crew was good on this flight. Got us all on and to Frankfurt no problems"

Plussat: "Senator member , business flight ... And everything wrong that can happen happened ...cancelled flight , delayed flight , then again delay ,then me losing the flight cause of their delay , waiting in the airport for 8 hours ... Hate you Lufthansa , never coming back"

Plussat: "Nothing"
Miinukset: "I couldn't get to the flight because it turned out I have to have a visa my two stops returning flight which was not mentioned in vyama website. I called the website and they didn't help me a all. I had to book a new one way ticket that costed me $1450 I have been using Kayak for 5+ years and I'm very disappointed that I had to deal with such terrible vayma experience!"

Miinukset: "No air vents"

Plussat: "Service in general."
Miinukset: "I paid to choose my seat during the flight. However; they didn't respect the seat I paid for and they gave a different one, and the seat that they gave me wasn't a seat for the one I wouldn't had paid for. That same situation happened two times. During the flight from Panamá to Franckfurt and Franckfurt to Rome. That's why I felt they Robbed me."

"When we asked for blankets flight attendants claimed to have distributed all they had to children, so they didn't have any left. This is not the first time they have this problem on russian airlines. If they pass water or liquids when you're asleep they will never pay attention to ask you. We had to ask 2 or 3 flight attendants to get 1 set of headphones to watch a movie at least. Also, carry-on baggage was difficult to find room to fit."

Plussat: "Nothing with this company"
Miinukset: "Yes, if refund my money due to canceled flight not by my fault"

Miinukset: "Not much. This airline hit all points of the travel experience with consistently high quality execution."

Miinukset: "More space between seats"

Plussat: "Экипаж компетентный, внимательный и вежливый"
Miinukset: "Отсутствует интернет, нет розеток"

Plussat: "The crew was generally ok. Although the flight attendants didn’t make a final pass to collect trash before we started to land. I had to hold trash on my lap for probably 45 minutes."
Miinukset: "Aeroflot’s food is terrible. Period."

Plussat: "Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)"
Miinukset: "Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk."

Miinukset: "The food was terrible, only choice was fish patty and immediately gave me heartburn and stomach-ache, half the flight ran to the bathroom. No entertainment available for such a long flight."

Plussat: "Decent movie options I gues?"
Miinukset: "Pretty much everything else. Old and uncomfortable looking plane, bad air conditioning, unhelpful staff"

Plussat: "couple years later, still talk about the wonderful trip i took. super easy flight and also comfy!4"

Miinukset: "They list checked our stroller in at the gate but didn’t give it back at our layover in Moscow 6 hour carrying a baby. And when we went to their desk immediately after getting off our plane from Sofia to Moscow they wouldn’t even call the plane to see if it was there."

Plussat: "good landing on windy day"

Miinukset: "Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late."

Plussat: "Take off and landing on time Crew polite and efficient"
Miinukset: "One meat portion was finished. Not able to recieve what I preffered"

Plussat: "The flight was on time and it was not crowded"

Plussat: "The flight and boarding was on time. Also the plane was really nice and clean"
Miinukset: "No entertainment"

Plussat: "The flight was on time. The crew was friendly and helpful. The food was fine for such a short flight."
Miinukset: "Boarding process was not well-organized. Specifically, there was no announcement of the boarding starting or continuing. You just had to know when it's supposed to start and show up at the gate. Boarding is general, without any division by rows or groups, which means people in row 6 and in row 20 board at the same time, creating a long line. This slows down the boarding process and causes frustration in less patient people."

Plussat: "Nice, friendly crew. Experienced pilot."
Miinukset: "Average entertainment."

Plussat: "Snack was good and crew was friendly on this short flight"
Miinukset: "Security and check in at Moscow took a very long time."

Plussat: "Crew was nice and helpful."
Miinukset: "They sent me an email to check in online, so I did checked in one day previous to my flight but it is a waste of time because you still need to make a huge line to check in again and get the printed boarding pass."

Plussat: "Clean nice excelente seat"
Miinukset: "Very difficult airport No information"

Miinukset: "It was terrible! It was nightmare! The airport in Moscow was overcrowded and after being in a long, long lane we were told at the counter that we were 5 minutes late! Five minutes! We missed our flight and all the other connections were canceled. Perfect! Worst customer service ever! Never again will use this airline!"

Plussat: "The plane was modern and comfortable"
Miinukset: "Maybe include other type of drinks besides water"

Plussat: "Nice crew. Spoke English or made a good effort. On time"
Miinukset: "Boarding took forever as it was off-terminal."

Plussat: "that they have gifts to the kids that was very nice of them"

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Plussat: "Friendly and polite crew."
Miinukset: "Everything was good."

Plussat: "Googlooking, elegant and courteous flight attendants. Good service, good food, tooth brushes in the bathrooms in econom class too."
Miinukset: "Too few options of food and drink for purchase in the "Flight caffe" and te same options of food for the second food service in econom class."

Miinukset: "Aeroflot detained my baggage (8 hours)"

Plussat: "Food was great! Flight attendants were pleasant, polite and professional."
Miinukset: "After an uncomfortable (plane was very hot) 4-hour flight from Kemerovo to Moscow I decided to purchase an upgrade to business class for my second flight from Moscow to Washington but received a sharp no, stating that it’s impossible. No explanation of why, or what I should do next time Im interested to get an upgrade. After all it’s additional revenue for the company. I primarily use Aeroflot when travel and recently signed up for its bonus program. Hope I’ll get better service in the future."

Plussat: "Everything"
Miinukset: "N/A"

Plussat: "It took less time :)!"

Plussat: "all"
Miinukset: "nothing"

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Plussat: "All the board crew were very friendly and attentive"
Miinukset: "The main dishes were not good at all, bland, did not eat it. Salad was bland, with ice."

Plussat: "All the board crew were very friendly and attentive"
Miinukset: "The main dishes were not good at all, bland, did not eat it. Salad was bland, with ice."

Plussat: "Good airplane, low noise, steady flight, lots of legroom, great pilot work."
Miinukset: "Awful boarding. They got everybody onto the bus with no air conditioning and made us wait standing for 20+ minutes until the very last passenger got on the bus packed like sardines in a can. Than we rode on that bus all the way around the landing strip to the other side of the field. Seats on the plane could use a little more padding for backbone support. Crew could be a little more inviting and smile once in a while."

Plussat: "Fast and attentive service"

Plussat: "The only direct flight between Moscow and Washington"
Miinukset: "The flight was late, the menus had no relation to actually available food, some of the passengers were obnoxious drunks and crew didn't want to restrain them even after repeated complaints of harassment. Not the first time either, so this is a recurrent problem. On the other hand, if luck is with you, you may get few unusually nice flying companions or enjoy some offbeat movies."

Miinukset: "A delay in the first flight caused us to lose our continued flight to Phuket and were stuck in Moscow 24 hours"

Plussat: "Crew is surprisingly awesome. Plane is small but very comfortable with enough legroom. Pilots were really good. Great landing at bad weather."

Plussat: "Crew's attitude & service"
Miinukset: "Personal media center didn't work until restarted after half a flight"

Plussat: "Nothing"
Miinukset: "I'm still in Berlin"

Plussat: "Everything was ok"
Miinukset: "No real concerns"

Miinukset: "Boarding by bus with -16C temperature took long time . Some passengers were not warmly dressed and they were freezing. I suppose it was necessary for defreezing the airplane but it could have been better organized"

Plussat: "Finnair was generally comfortable with good service and food provided. When we landed in NYC our flight was late and looked like we may not make our connection. An agent met us with our boarding passes printed and gave us an expedited slip that allowed us to get through the lines faster. Because of that we made it to our connecting flight."
Miinukset: "The airlines lost our luggage at the end of the flight. Because of this we had to stand in line and subsequently missed our bus home. The next one came an 90 minutes later. The luggage has been gone more than 24 hours already and still not returned."

Miinukset: "The flight was delayed."

Miinukset: "The bathrooms were very gross. They definitely needed a lot more attention. It seemed that maybe the plane was understaffed. Our foods trays sat in front of us for quite some time before being removed."

Miinukset: "food was not good"

Plussat: "Almost all the flight attendants were exceptionally nice and anxious to please. It reminded me what US airlines used to be like many years ago. The food was a little different, but very good. There was a great selection of movies and the plane was very clean."
Miinukset: "One flight attendant named Olga was surly and rude. It was a stark contrast to all the others."

Plussat: "El entretenimiento"
Miinukset: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Plussat: "How great everyone was and smooth sailing."
Miinukset: "Made sure the flight was not over booked."

Miinukset: "Staff Curtsy and overall gestures!!"

Plussat: "Good selection of movies."
Miinukset: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Miinukset: "New variety of food"

Miinukset: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Plussat: "Arrived on time."
Miinukset: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Plussat: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Miinukset: "Seats were not comfortable, even in Comfort + seating isle."

Plussat: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Miinukset: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Miinukset: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Miinukset: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Plussat: "The cue lines per zone are the most brilliant idea!"
Miinukset: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Plussat: "The crew was friendly!"
Miinukset: "Once again no vegetarian options."

Plussat: "The crew was efficient and friendly. The plane took off on time and landed on time."
Miinukset: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Miinukset: "Booked with my partner. Ended up sitting apart. Not good"

Miinukset: "Arrived 5 hours late"

Plussat: "Nothing"
Miinukset: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Plussat: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Plussat: "The Air France service was ok. Got me to my destination on time and alive."
Miinukset: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Miinukset: "My luggage was lost in Paris. Now I need to wait still."

Plussat: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Miinukset: "Business class seats weren’t comfortable and too narrow no entertainment."

Miinukset: "I didn’t have time to make it through customs. Missed my flight"

Plussat: "Great food (Economy class). Good Service"
Miinukset: "Not enough bathrooms on Economy class area due to aircraft design."

Miinukset: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Miinukset: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Plussat: "Nothing"
Miinukset: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Plussat: "I liked the food, the crew, the service"
Miinukset: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Plussat: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Plussat: "The service was very professional."
Miinukset: "Everything went well."

Plussat: "The plane arrived in New York smoothly"
Miinukset: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Plussat: "The cabin crew was very good!"
Miinukset: "The economy premium seats are very uncomfortable"

Plussat: "Easy, fast, comfortable, no hassles"

Miinukset: "I was asked to change my seat repeatedly"

Plussat: "Nothing special"
Miinukset: "They start serving late the apperitif before taking off and take it back right after."

Plussat: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Miinukset: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Plussat: "nothing"
Miinukset: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"

Plussat: "The crew was Nice onboard But in the AirPort No Good at all.."
Miinukset: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

Plussat: "Flight was only 50% full. Room to spread out."
Miinukset: "Leg room cramp. Flight arrived late as a result missed connection home."

Plussat: "The check in process was much better in the CFG airport than SFO. Very organized."
Miinukset: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Plussat: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Miinukset: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Plussat: "Friendly people on board"
Miinukset: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"

Plussat: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Plussat: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Miinukset: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"

Miinukset: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Miinukset: "Freezing"

Plussat: "Amazing service, seat and FOOD"
Miinukset: "Nothing"

Plussat: "Good seat near the front."
Miinukset: "Delayed arrival by 30 minutes."

Plussat: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Miinukset: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."

Plussat: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Miinukset: "Seat did not recline as much as normal aircraft."