Etsi halvat lennot reitille Anchoragesta $[81-Suomeen

Plussat: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Miinukset: "N/A"

Plussat: "Very friendly crew"
Miinukset: "In-flight system had some errors"

Plussat: "rien"
Miinukset: "tout est à revoir !"

Plussat: "Good selection of movies."
Miinukset: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Miinukset: "Flight was delayed"

Plussat: "Seats are comfortable on Business Class. Service is good"
Miinukset: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Plussat: "Crew was great. Seats were comfortable."
Miinukset: "The airline lost both of my luggage suitcases."

Plussat: "Crew very professional"
Miinukset: "Boarding was a little confusing"

Miinukset: "We had a short delay"

Plussat: "The comfort of the flight snd kindness of the crew."
Miinukset: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Miinukset: "Plane is old and entertainment facilities are no longer appropriate"

Plussat: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Miinukset: "Seats were not comfortable, even in Comfort + seating isle."

Plussat: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Plussat: "Food and drinks very good"
Miinukset: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Plussat: "Crew was amazing. Service and food was good."
Miinukset: "Random TSA check was not needed at the end when boarding."

Plussat: "Crew was awesome!!"
Miinukset: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Plussat: "The crew"
Miinukset: "Seats! They were too small!"

Plussat: "The crew was friendly and always came around with water."
Miinukset: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Plussat: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Miinukset: "Better in flight entertainment"

Plussat: "Crew was very nice and the food was excellent."

Plussat: "Entertainment"

Plussat: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Miinukset: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Plussat: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Miinukset: "Check in process was easy. The flight attendants are all very helpful and kind."

Plussat: "The cabin crew was super patient and accommodating of the passengers."
Miinukset: "Cramped quarters"

Miinukset: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Miinukset: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Plussat: "I like the service. They caring and give snacks, comfort and overall"
Miinukset: "None. I like everything"

Plussat: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Plussat: "The service was very professional."
Miinukset: "Everything went well."

Plussat: "It was ok fligh"
Miinukset: "Food was not so good"

Plussat: "Free snack and drinks. Good service."

Plussat: "I would like to come on time each trip because I got two late time before with airfrance"

Miinukset: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Plussat: "On time departure and arrival"

Plussat: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Miinukset: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."

Plussat: "tool me safe from one airport to another"
Miinukset: "wait time, food"

Plussat: "It was a short flight."
Miinukset: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Plussat: "I like the service of AF"

Plussat: "Friendly crew; comfort; punctuation. Fast boarding"
Miinukset: "Simple food - very small amounts. No entertainment."

Plussat: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Miinukset: "Vegetarian food choices always leave much to be desired."

Plussat: "Average flight"
Miinukset: "Food on AF montreal - paris flight and totally rude stewardesses"

Plussat: "Friendly crew, clear information about the delay"
Miinukset: "Chaotic boarding process at CDG and my seat was broken"

Plussat: "Warm and elegant service"

Plussat: "Everything good more or less."
Miinukset: "Planes where not updated. I would like planes to be more up to date like other companies."

Plussat: "I have been Flying Blue platinum for six years in a row. I often wondered why I never got a complimentary upgrade... Well, I can no longer complain: I was very kindly invited to move across that curtain. Of course, in short haul (2-hours+) A321 flights, all seats are created equal, business or main cabin... But the attention was there, excellent service, and gourmet food too. The whole experience was great. I'll go on flying Air France with fewer regrets."
Miinukset: "Nothing"

Miinukset: "Food was unexpectedly bad and both meals were cold"

Plussat: "Flights were on time"
Miinukset: "Crews were rude, no free snacks, they even charge you for headphones"

Miinukset: "More depth to seats, room to straighten shoulders while seated (and I’m small), breakfast on overseas flight. Hard to hear announcements over plane noise."

Plussat: "Check in was pretty easy."
Miinukset: "Gate control was very poor.no order in boarding and everyone entered on random row seating as no order was called or used. Slowed process and left-overhead bins full for the later customers. More attentive staff on board and at very least a bag of pretzels could have been offered. Not happy!"

Miinukset: "I looked down between the seat “legs” and wall and there was so much garbage. Never ever seen so much garbage with any other airlines. Maybe just one customer? IDK because so much. I thought could it be accumulated from a number of previous flights?"

Plussat: "Normal"
Miinukset: "More food choices"

Plussat: "The crew was great. Very smooth flight, no problems or delays."

Plussat: "Really friendly flight crew, great talking with our kids."

Plussat: "Treated well, staff were kind, met some great people going to Iceland as well"
Miinukset: "Of course everyone would always love a bit more space - but we understand why we can’t :)"

Miinukset: "All the extra charges for anything other Seat on the plane. I don't blame Icelandair for this, I blame Kayak for it. Kayak really suck at informing customers about the services offered by Icelandair, I would have bought a better ticket if I was given all the info to make a informed decision"

Miinukset: "Seat comfort"

Plussat: "Courteous crew. Flight was on time."

Plussat: "Kind crew and comfortable seats in the exit row"
Miinukset: "No snacks"

Plussat: "The crew was welcoming."
Miinukset: "The boarding was delayed by an hour, and people were just standing squeezed to the gate in the busy Reykjavik airport. The flight was rough at times, but I suppose that's a Mother Nature's fault. Food and drink (for purchase) was fine."

Miinukset: "Every flight on Icelandair that I had, was delayed. Very slow check in assistance. Ground crew were not friendly nor helpful. They would push and shove anyone in their way, instead of saying “excuse me”. Paying for ONE check in bag should not be $95. Most airlines charge between $20-50 for the first bag. Also no snacks for a long flight."

Plussat: "Nothing to add, all as expected."

Miinukset: "Delay in Philadelphia affected this score"

Miinukset: "Ended up with a long layover I couldn't change after hours on the phone with your people."

Plussat: "Love that the airline starts boarding from the back - great to see common sense win over financial incentives. Staff and crew were great - probably the best I've seen. Great movie choices."
Miinukset: "Gate areas for transfers were really chaotic."

Plussat: "On time. Luggage arrived to destination."

Plussat: "The flight was on time, the boarding was well done and staff helpful, the flight took the time estimated and yeah could not have had a better flight"

Miinukset: "No meal service"

Plussat: "Nothing... that I can think of..."
Miinukset: "They sell you ticket w/o explanation that you don't have luggage to report without extra money... extra fee. People bring so much on board that you don't have space even for a single small backpack or your jacket... Never again... it's my first and last time that I fly with Icelander airline... Watch what you are buying..or you gonna be.. Sorry"

Miinukset: "Everything"

Miinukset: "Seats are uncomfortable, very uncomfortable compared to other airlines."

Plussat: "The crew was good. They always are. The entertainment system was better than most, although very limited offerings. TIP: Bring your own headphones, standard 3.5mm phone type jack. They charge if you need to get a pair of theirs. Nice to also have a USB charging port at the seat too."
Miinukset: "KEF airport boarding area very contested (D gates). Standing room only, very little seats. Flight was delayed departing leaving and the crew showed no need to inform or explain to the passengers. Included food non existent. Overpay or an airline sandwich if needed, so just bring your own. But that's to be expected in this era."

Miinukset: "Flight was more than one hour late"

Plussat: "I was transferred to a direct British Airways flight to Heathrow that arrived in a time-frame that was close to when I would have arrived there on the Icelandair service. The transfer (including check-in luggage) was completed rapidly with minimal inconvenience which was appreciated"
Miinukset: "The scheduled Icelandair flight was cancelled at late notice because the aircraft was unavailable. I defective part could not be delivered and fitted in time for the aircraft to be available at Sea-Tac airport."

Miinukset: "I wasn't on their passenger list. Wi-Fi is expensive for how unreliable it is. Sometimes it works flawlessly, sometimes it doesn't work at all. They also lost my luggage. Overall, a very poor showing."

Plussat: "A passenger that I was going to sit with had an obvious head cold or flu. Due to my own medical recommendations, I calmly asked a flight crew member if I could change my seat. I was helped nicely, no big deal. Thank you So much!!"

Plussat: "Connecting flight on Finnair albeit from Oslo, Norway, delivered as promised. On time departure and arrival. What a relief. Too bad Icelandair ground ops did not get our luggage on board. No surprise there. Lost valuable vacation time and money tracing and recovering our possessions."
Miinukset: "From delayed departure from Dulles to hot airplane, cramped seating, minimum service, late arrival in Reykjavik and 19 hours of constant gate changes, nothing went right for the airline and the hundreds of frustrated passengers. Waited from 0730 Saturday to 0300 Sunday to continue to Helsinki. 5 unexplained flight delays and last minute gate changes before flight being cancelled and rescheduled. What has happened to Icelandair?"

Plussat: "Non"
Miinukset: "Non"

Miinukset: "My final flight and I was going to finally get some food. Only to find that without a major debit or credit card that wasn't happening. I needed to pay for my breakfast and cash was not acceptable. In addition to a massive overflow of parents going through passport control and neatly missing my flight I was quite unhappy"

Plussat: "Thanks for offering food on a relatively short flight."
Miinukset: "Need more vegan items"

Plussat: "Kindness and flexibility of staff with health concern."

Plussat: "I took an Icelandair flight a few years ago and this time around I noticed that the entertainment system had been significantly upgraded. The food options were a bit better too. All for purchase online, but, actually, pretty reasonably priced compared to what buying a sandwich, for example, costs at a grocery store in downtown Reykjavík. Also, all the staff were friendly and helpful."

Miinukset: "The boarding process was interesting - because our flight was late getting in, I thought we would miss our connection but the passport control was quick and easy and then our flight left late so there was no need to rush"

Plussat: "Overall the flight was ok. Crew was nice, entertainment was decent."

Plussat: "Everything A-OK."

Plussat: "No frills, no hassle"

Plussat: "Everything you hear about Icelandair is true. The crew is polite and caring and the planes are clean and efficient. I will definetly use this airline again. The price was right, the in flight entertainment was on point, and the service was above what I expected."
Miinukset: "I'm not sure if this was just a fluke, but the plane was freezing for me! I Had an air vent next to my feet and not even extra socks and two blankets wrapped around my feet kept my toes from turning into little piggy icicles!"

Plussat: "Everything was great. Liked the pillow, blanket and everything offered."
Miinukset: "The only thing we didn't like was we felt like we were being starved into buying food. We would have bought food anyways but the lack of peanuts or crackers made us feel cheap."

Plussat: "Individual TVs"
Miinukset: "Delayed boarding. Seat in last row which is loud and you get bumped every five seconds"

Plussat: "The flight wasn't too full."
Miinukset: "There was not enough food/meal options. It was mostly just overpriced snacks."

Plussat: "Very nice plane with free movies and comfortable seats."

Miinukset: "Didn't like the disorganization - didn't call passengers by rows or any other system - didn't like taking the bus to the tarmac"

Plussat: "movie selection service on flight was good tight seating"
Miinukset: "Long boarding process, people sitting on floor at airport due to lack of seating. Sat on runway for about an hour comfortable seats"

Plussat: "Decent plane, but not much more to say about this airline."
Miinukset: "Had to climb stairs to board the plane & walk from the terminal. There was no food service included. Had to buy food, expensive prices & the choices were very limited. A major downer! Only had 2 beverage services in 6 hrs."

Plussat: "Excellent service and friendly people Check in was very easy When flight was delayed they held. The plane for us"

Plussat: "Held the plane when our flight from Denver was late."
Miinukset: "No tunnel loading."

Plussat: "Window seat, clear sky, only a few bumps. Loved looking down as we crossed over Greenland."