Etsi halvat lennot reitille Burbank $[7232-Helsinkiin

Plussat: "I love your hostesses"

Plussat: "Seats were ok but they often were out of vege options"
Miinukset: "I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying"

Plussat: "Good service from the crew and food was good"
Miinukset: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"

Miinukset: "Food"

Plussat: "Everything.. will do it again!"
Miinukset: "Everything was perfect"

Plussat: "Response is the same as above"

Plussat: "Everything was great, as the flight wasn't full, so we could relax"

Plussat: "All except the food"
Miinukset: "The food"

Miinukset: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"

Plussat: "Great crew"
Miinukset: "The food didn’t necessarily agree with me but it tasted good and there was plenty of it."

Plussat: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Miinukset: "Nice if they offered/served drinks before meals"

Plussat: "Staff"
Miinukset: "Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults"

Miinukset: "Cancellation of the flight could have done before boarding."

Plussat: "seat was great"
Miinukset: "flight attendant should be nicer"

Plussat: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Miinukset: "Nothing to dislike."

Plussat: "service attitude"

Plussat: "comfortable seats, pretty good food, extremely gracious cabin crew."
Miinukset: "Lactose-free breakfast option was fish... I get that some people like fish for breakfast, but to me it was a little nauseating. Just ate around it and was fine though. Overhead air vents could be improved. felt a little plane-sick toward the end of the flight."

Plussat: "The crew was friendly"
Miinukset: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"

Plussat: "empty seat next to me!"
Miinukset: "more cramped than akld to doha"

Plussat: "The flight from Doha to Beirut was not fully booked, we could move easily."
Miinukset: "I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy."

Plussat: "Good service."
Miinukset: "Poor choice of entertainment."

Miinukset: "n/a"

Plussat: "Friendly and genuine staff. Clean plane. Staff were well organised."
Miinukset: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Plussat: "everything"
Miinukset: "nothing"

Plussat: "Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!"
Miinukset: "Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding."

Plussat: "Good movies, Comfortable seats"
Miinukset: "Food could be better."

Plussat: "Everything"

Plussat: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Plussat: "Smooth take off and landing."

Miinukset: "The seats were cramped"

Plussat: "Food is good"
Miinukset: "Economy seat"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Price"
Miinukset: "Food"

Plussat: "Excellent service"

Plussat: "Everything"

Miinukset: "they pot me in another flight"

Plussat: "On time. food were good in general."
Miinukset: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."

Plussat: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Miinukset: "Wait time at Doha for next flight."

Plussat: "The food was the best airline food out there. Also, the regular economy seats recline more than other airlines."
Miinukset: "The boarding process was chaotic. There was. O system to the boarding and it made for a lot of pushing to get in line."

Plussat: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."

Miinukset: "Very uncomfortable seats- Space between seats is very tight"

Plussat: "this was very different nice service, crews with courtesy and ready to listen to any problem.Pauline."

Plussat: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Miinukset: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."

Plussat: "Nt bad"
Miinukset: "Attendants were skiving at the back"

Plussat: "Friendly staff not delayed excellent safe travel"

Plussat: "Incredible staff, fast boarding, great entertainment center."
Miinukset: "Breakfast frittata was like rubber."

Plussat: "The crew were so nice. But flights are very long, and coach is incredibly crowded & uncomfortable. Beverage service is frequent and generous with a good variety of fruit juices, soft drinks, red or white wine, etc."
Miinukset: "Using the video screen is a mystery tour - badly programmed. The Doha airport is an architect's Ego Trip and badly laid out, extremely long walks to get anywhere, ferocious prices for anything (carry snacks for your layover!). The smoking lounge doesn't even have a proper exhaust system so smoke permeates the terminal in the vicinity. Plus 4 bar stools hogged by rude, arrogant young Arab men who have NO respect or consideration for elders, disabled, etc. Incident with boarding passenger in Saigon was VERY badly handled & delayed departure over an hour, risking connections for a number of passengers. They cannot handle things well, yet crew is basically nice, kind. Food is AWFUL; saving grace is fresh fruit, roll & butter, yoghurt - the nice little side dishes."

Plussat: "Wonderful services"
Miinukset: "Nothing bad to say"

Plussat: "Crew courtesy."

Plussat: "Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew."
Miinukset: "Boarding staff was rude Bus transport from plane to terminal"

Plussat: "Yes"
Miinukset: "Was excellent"

Plussat: "The crew."
Miinukset: "The aircraft: too old! No charging ports, entertainment system horrible. The food was not super."

Plussat: "FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!"
Miinukset: "5 stars all around"

Plussat: "Crew was the friendliest I have met in a long time."
Miinukset: "Connecting in London too stressful and difficult. I came from Catania enroute to JFK and practically killed myself in Gatwick getting from one flight to another. 2 hours not enough to go through this airport, with its stairs, the "mall," lack of info about what to do, passport & sec check again."

Plussat: "Good food."
Miinukset: "They are very slow in checking people in"

Plussat: "Great crew, excellent legroom, excellent meal, snacks"
Miinukset: "Eliminating the 1 hour delay to get to the gate at Logan after landing early."

Miinukset: "Arrangenents for wheel chairs at London were poor compared to Chicago which was excellent ."

Plussat: "We had mobility assistance.They were excellent"

Miinukset: "Flight from heathrow to Manchester stopped it being excellent alll round as flight delayed over an hour"

Plussat: "On time departure and arrival"

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "Customer service was great when I miss my conecting flight they helped me get a new one"
Miinukset: "The plane was old, and also i ran from my gate to the conecting flight and i missed it. Honestly it was impossible to make it."

Plussat: "Entertainment system and staff were kind"
Miinukset: "Food really wasn’t good on this leg for either evening meal or snack first thing."

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "Efficiency"

Plussat: "Nothing"
Miinukset: "3 canceled flights and lost luggage.... bad communication by employers and absolutely no help ... we were sent all over the airport several times to the wrong places and felt that no body cared in this process .... I would like compensation and something to make this right ... we also lost our upgraded seats I lpaid for and the vegan meals we ordered in advance"

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Miinukset: "old plane, no entertainment, had to pay for non alcohol drinks"

Plussat: "Got Home day later , slept on airport floor. Meal was poor , no more vegetarian food left . Wrap was given with chicken & maynosie where as Asian / Hindu veg meal was ordered ."
Miinukset: "Same as above ."

Miinukset: "2hours delay"

Miinukset: "The chair in front of mine was broken or worn out so that it declined alarmingly far. It felt like the gentleman in front me had his head in my lap. My tray table was also broken so that it listed dangerously and I had to prop it on my arm rest."

Miinukset: "Flight was delayed almost an hour. Not even free water. You had to buy it."

Plussat: "Seated at front window seat where one can be overlooked, friendly attention and service by attendant was assured and most appreciated. Please thank her!"
Miinukset: "Seated at front window seat where one can be overlooked, a few times I was overlooked by same other attendant. No kudos for him."

Plussat: "Smooth flight, New airplaine."
Miinukset: "I had a isle seat and almost everyone passing by would hit my shoulder and I could not rest. The corridors were perhaps too narrow."

Miinukset: "You had to pay for everything and I do mean everything. Even a glass of water. There were no glasses unless you paid for a bottle. If I have a choice I won’t be flying British Airways again."

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Plussat: "Nothing. British Airways refused to help us"
Miinukset: "Took over two hours on the phone to try and get rebooked. Missed the last flight out of the night due to incompetence. British Airways desk check in staff was so rude, wouldn't even talk to us. Thank goodness for the helpful Air Canada grind crew in Toronto."

Plussat: "Nothing"
Miinukset: "It was late We were left on tarmac for 1 hour Service bad Oh yes and it was not even a BA airplane.....it was Qatar Airways .... something I would not travel on out of choice. BA stand for Beyond Awful It is now a budget airline that makes Ryanair look great! Not even an in flight magazine it is simply a skeleton of its former self, the Spaniard has destroyed it Would never travel British Airways again"

Plussat: "The flight was nice, on a large aircraft with lots of entertainment options, high ceilings, and decent food."
Miinukset: "Due to delays on our previous flight in the two-leg journey, we missed the connection and had to be rebooked, stay overnight in London, and come home a day later than planned."

Plussat: "Plane ldeparted and landed on time. Plane was nicer than expected but not the same quality as Airbus 320"
Miinukset: "Immigration was severely understaffed for number of people waiting Took an hour to process 50 people. Crew member unhappy by seat swap as had special meal request. Had moved only one seat to the left to help other passenger out."

Plussat: "Friendly flight attendants, comfy seats"
Miinukset: "No beverages service. They went right by us."

Plussat: "They reconnected me very quickly"
Miinukset: "Missed my flight"

Plussat: "The crew was polite and helpful."
Miinukset: "The temperature was extremely warm and the food was terrible."

Plussat: "Crew was friendly"
Miinukset: "1) I was booked on the next available flight. This flight was delayed too. I was really exhausted, and tired of waiting. 2) The refreshment was only for purchase. I understand,that non of the domestic flights provide food but 1 nonalcoholic drink or water, and small pretzels or nuts are always offered free of charge, and additional refreshment is charged. Sad, this was not an option."

Miinukset: "Middle seat, very cramped and I'm short"

Plussat: "Staff and food."
Miinukset: "The cramped club seats....can't extend fully if you are over 6ft."

Miinukset: "There is more room in an economy seat on a commuter flight than there is on a 747. After this itinerary is complete I have no intention to ever fly with British Airways again."

Plussat: "same as newark-london sector."
Miinukset: "same experience as in newark- london sector"

Plussat: "Loved everything but the inflight entertainment."
Miinukset: "My inflight entertainment system was "flakey". The sound would go on and off. I could not hear the movie, most of the time. The flight attendant gave me a second set of ear phones, but clearly it was the unit of my seat that was broken or intermittently functioning. It made for a very long flight as it was daytime and I could not sleep with the passenger group so active. Ironically, on the BA flight over the book I was listening to on the entertainment system would stop and then now resume where it left off so I had al lot of trouble listening to that one, too. I am not a complainer and the crew was busy with the daily flight activities. I would not rank the over all enjoyment of this flight very highly as that is a long time to be bored. Unfortunately this was my first round trip to London with British Air and I have to say that it did not compare well to the several flights I have has on Virgin Atlantic. My travel mate made the reservations with BA when I had researched and selected VA. I think in the future I would go back to traveling on VA."

Plussat: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Miinukset: "BA service is basically Ryanair now, but more expensive."

Plussat: "Economy class is for THIRD world citizens"

Plussat: "nothing"
Miinukset: "old small plane the flight attendants were not service minded"

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Plussat: "We were in coach. They would not allow us to take any water on board the plane unless we were in business or first class. Really wierd. This was a night flight, so we slept most of the way.."

Miinukset: "Then I could not catch my London-Chicago Flight, so they put me on a Barcelona Charlotte AA flight and then Charlotte Chicago flight, which I had to run through customs to catch. But may luggage didn't make it. Overall it was one of those terrible experiences"

Plussat: "Very roomy plane (borrowed from the long-haul fleet). Friendly crew, with plenty of updates about the delay."
Miinukset: "45min delay due to computer problem at TXL"

Miinukset: "When boarding I was encouraged to check my hand luggage and was told that there was no room on the plane. After boarding and seeing several empty overhead bins I felt that I had just been lied to. And to add injury to insult when I arrived in Rome, my checkled bag did not. I had to wait at the airport for the next London flight arrival to get my bag. I used to like BA but will be looking for other airline carriers to travel on in the future."

Plussat: "if i have an option i will never travel from BA"
Miinukset: "smelly bad food , airhostess not personable , worse wine , seats so bad , they they should travel once on Emirates and they will know ,"

Plussat: "Being a tall guy, I appreciated the extra legroom in first class."
Miinukset: "The boarding in Burbank was chaotic and caused delays. Resulting in a longer delay to my final destination."

Plussat: "Finally got me home"
Miinukset: "Delayed, no updates,"

Plussat: "Even during a delay the crew remained professional. There was something wrong with the plan and I appreciate that safety was the main priority."
Miinukset: "My 1 hour layover turned into a four hours past 2am arrival."

Plussat: "Only masked picking up trash during pandemic - difficult to rate crew"
Miinukset: "Organized exit vs. usual crowded chaos of passengers in a hurry"

Plussat: "Great crew, very efficient"

Miinukset: "There was crowding at the gate.. the staff was rude, sitting on the tarmac over an hour the plane was stuffy and no beverages were offered, no one was knowledgeable regarding if connecting flights would be missed,"

Miinukset: "Keeping travelers updated with gate changes and issues that may occur with flights"

Miinukset: "Leave on time"

Plussat: "Those little cookies were good and that's about it. The second half of this trip was a disaster and the crew, agents, and American Airlines should be ashamed at how they treat people just trying to go about their normal business lives. Makes me wish SouthWest had more flights."
Miinukset: "The agents at the connecting flight were absolutely the worst ever. Management would not even acknowledge who he was or me and didn't care to help in any way. If they would have pulled they faces out of their personal cell phones they might have been able to be helpful. Worst. Attitudes. Ever."

Plussat: "Robbie and Carlos were exceptional. The gate agents were exceedingly rude and I will be filing a formal complaint."
Miinukset: "Gate agents"

Plussat: "Loved the interactive headrest system. Games, movies and more. Kept me so busy that the trip seemed like minutes instead of hours. Very comfortable seats!!"
Miinukset: "Tight squeeze down the aisle and heaven forbid you drop something while seated because you pretty much had to put your head on you neighbors lap to get it."

Miinukset: "I am tall and seating is a little tight."

Plussat: "Nothing"
Miinukset: "I did not make it there."

Plussat: "Great flight overall"
Miinukset: "We were told that we get one checked bag free, but at check-in were told we had to pay. So much for low prices!"

Plussat: "Flight was on time."
Miinukset: "It’s a commuter. It’s tiny. In flight left trash with us till plane was about to land. Pilots seemed inexperienced. Landing was hard, braking was hard approach was awkward and it was a beautiful day with no wind. Pilot shortage isn’t helping the regionals."

Miinukset: "I paid $10 for the WiFi service and it wouldn’t connect at all. I had a short flight so i never got to send my emails off. American Airlines should refund me my $10."

Miinukset: "Only one of the Tram car lines was running from gate to terminal at TIA"

Plussat: "Fast all to boarding and everything"
Miinukset: "No comment"

Miinukset: "Getting canned and moved to a flight that is five hours later"

Miinukset: "Yes Old planes again. No charging ports no entertainment. The crew was nice but the whole experience of this trip was awful."

Plussat: "Flight was only 25% full. Nice crew"
Miinukset: "Seats are cramped. No noise canceling headphones."

Plussat: "We arrived safely and so did our luggage."
Miinukset: "PHL-Lisbon plane left 3 hours late due to CATERING problem. Seats were uncomfortable and food was awful. Lights and entertainment controls at my seat didn’t work."

Miinukset: "Very cramped seating This was an American Airlines flight, not Alaska Air."

Miinukset: "Not enough time in London to change planes. We missed the flight"

Plussat: "On time, kept informed."

Plussat: "Each of the flights arrived on time"
Miinukset: "Documentation initially was a bit vague around which legs of the 2 Stop Flight would be handled by American and which would be handled by Latam though that is probably more of the website problems"

Plussat: "Uneventful"

Plussat: "Travel time"
Miinukset: "No snacks on flight. The charging stations come in between legs space and very uncomfortable they got to be re adjusted. Make sure these are taken care in upcoming flights."

Plussat: "On time, food service"

Miinukset: "This flight was miserable. Seriously, one of the worst flight experiences I've ever had. The leg room was absurdly small. I'm not a tall person and I only had one inch in front of my legs. When the guy in front of me put his seat back it pressed into my knees. There wasn't enough space to bend down and untie my shoes, let alone get something out of my bag. My shoulder and knee were touching the guy next to me (a complete stranger) for the entire flight and there was nothing I could do about it. This was a red-eye but I absolutely could not sleep because it was so uncomfortable, so when we landed I had a terrible migraine and was nauseous and disoriented going through customs. I actually had to sit down in the airport because I though I was gonna pass out while trying to carry my bag, that's how shitty I felt after this flight. On top of that, not being able to sleep on the flight really messed up my sleep schedule and so jet lag from the time change has been made even worse, so I'm completely out of whack and its so much worse that it otherwise would have been because of the horrible flight. Also the food was gross and there wasn't enough of it. Even now, I don't think I have really communicated just how shitty this flight was. I was actually angry when I saw my seat upon boarding, and I'm still angry about it now."

Plussat: "Quick easy flight"
Miinukset: "The terminal was a long way from the main terminal and accessible only by shuttle bus. Also we had to re-check our bags following our first leg flight and subsequently couldn't change our flights to an earlier departure."

Plussat: "Once I got onto the plane, it was fine. It was a short flight. Everyone was nice and they offered drinks and a small snack."
Miinukset: "I was late to my first flight from Dallas to LR due to my flight from Spain coming in late. I got off the plane and there was also another connecting flight printed for me. I thought "wow that is amazing sevice! I am def going to brag on them." I should have done it myself... after a 30 hour traveling day.. I got to the counter to get on my second scheduled flight home, and it wouldn't let me on because something with my Rickey was not working on the computer. The person did not know how to fix it so I missed the flight. After calling a supervisor, and that said supervisor never showing up, someone else finally happened to walk by and helped the original person fix the problem. Finally after waiting 5 hours total, I was on my flight home. The first flight was amazing but this flight makes me question if I want to ever use American Airlines in the future."

Plussat: "Everything was great!"

Miinukset: "Airline valet checked luggage, deplaned us then had us wait as carry-on luggage was handed off one by one"

Plussat: "Great customer service, very friendly and helpful. The whole experience went considerably better than we expected since we did not know how our son was going to handle it. All in all we were very happy thanks to the wonderful AA staff that helped us at each stop."
Miinukset: "Limited drink and food choices. It was a short flight, so I think it's understandable."

Plussat: "Over 2 hours delayed, plans ruined"

Plussat: "An early morning flight and all went well."

Plussat: "Although the crew encountered a maintenance issue with the aircraft, another aircraft was provided and we were able to take off within an hour. So glad it wasn't cancelled!"
Miinukset: "Could not bring a guest into the Admirals Club during the flight delay, although I was allowed to do so on the same outbound leg. There seems to be inconsistency in the way the guest policy is applied (e.g., flying first class international)."

Plussat: "Nothing."
Miinukset: "This experience has taught me to stick with Delta."

Plussat: "Crew was nice"

Plussat: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."

Plussat: "convenience of Burbank airport"
Miinukset: "staff at check-in couldn't get my TSA pre-check printed on my ticket, got picked out to be patted down in regular line"

Plussat: "The Resolution team assisted me initially when I arrived to correct an issue from my online attempt. The agent printed bag checks for me to my final destination and told me how to get needed boarding pass for the final stage. How wonderful to have pleasant and professional personal attention."

Plussat: "I have traveled first class with other US airline, and in comparison, American First Class in this trip was just ok. Is like they work right on the below line on Customer Service for First Class passengers."
Miinukset: "No entertainment, food selection very limited."

Plussat: "Food was tasty. The attendants left me sleeping but were helpful with bringing me food and drinks after I woke up Great aircraft B777"

Miinukset: "Just a suggestion, if you get new planes it is very comfortable when the seats have a bending headrest. It really helps to hold the head, especially nice for red eye flights."

Plussat: "Small snack and drink included. Free checked bags."
Miinukset: "Very few drink choices. Flight was cancelled mid-air, so we were returned from the air above Cusco to the Lima airport where there were no other flights departing that evening and no compensation for the inconvencience (no hostel voucher, no upgraded tickets on our next flight, etc). Many people ended up missing their long-planned trip to Machu Picchu as the earliest Avianca could get anyone to Cusco was 11:00 the following morning. The staff was unhelpful, and the lines were incredibly long (about 3 hours). Funnily enough, we were supposed to be on an earlier flight, but due to the length of their check in line, we waited over a half hour in line and when we arrived at the desk 56 minutes before our flight, we were unable to check in (since check in stops an hour before the flight). Truly ridiculous. I will definitely think twice before ever booking an Avianca flight in the future."

Plussat: "Assigned seats"

Miinukset: "Ace was broke on plane, no wifi or entertainment options, lots and lots of being kept in the dark waiting and waiting after already boarding the plane or landing on the runway"

Miinukset: "Surly, bossy manner of gate crew"