Etsi halvat lennot reitille Cancúnista $[81-Suomeen

"Good"

Plussat: "Nope"
Miinukset: "No social distancing, very bad"

Plussat: "Excellent service . Good customer service"

Plussat: "Turkish airlines is reaaly good"

Miinukset: "Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !"

Miinukset: "The flight was 2 hours late from Karachi to Turkey and again 2 hours late from Turkey to Houston.The plane was super crowded, the seat was very uncomfortable. Turkish airlines need to reduce their ticket prices because they provide poor services to their passengers."

Miinukset: "The plane was 1 hour late to board. This is very inconvenient as I had a connecting flight, with layover of an hour and a half! I had to run like hell just to make it in time for the boarding of my second flight!"

Plussat: "Very nice airline i like turkish airline clean best service"

Miinukset: "Connecting flight From plane to the gates"

Plussat: "Staff was good"
Miinukset: "6 hrs delays"

Miinukset: "Seats allocation was uncertain until we checked in"

Plussat: "Big plane, friendly staff, good food."
Miinukset: "Sometime, it gets a bit too cold."

Miinukset: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Plussat: "Great food, live tv (watched 2 World Cup games), great service."
Miinukset: "Leg room in economy was a bit tight. I got a full cup of tea spilled on me by the air hostess by accident but they offered to change my seat. It was bumpy at the moment so I understood plus they were very polite and dealt with it professionally."

Plussat: "Great service and food"
Miinukset: "None"

Miinukset: "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."

Plussat: "Boarding was on time. but food was very bad."
Miinukset: "I reserved my seats for all my destinations . And paid for that in advance. TURKISH airline refuse to give me the same seats and they said this not exceptable for them . I was very mad ."

Plussat: "Great service and brand new plane!"

Plussat: "Asian Vegetarian meal was good."
Miinukset: "Seats with less leg room . No WIfi facility at the gate ."

Plussat: "Everything is included! No extra fees!"

Plussat: "Everything. Pleasant crew, great food, clean plane, many entertainment options, movies, music etc. (individual screens)."
Miinukset: "N/A"

Plussat: "Clean plane; timely; good food"
Miinukset: "Not a lot of leg room. Out of all the international flights I’ve been on, it has the least leg room."

Plussat: "Organized and well prepared. No attitude from the flight attendants. Everything went smooth as it should be. We left a bit late and we got on time. Pilots exelled."

Plussat: "Crew is super nice and helpful. Aircraft is pleasant"
Miinukset: "Food is okay but the portions are tiny."

Plussat: "Friendly accommodating staff, good food, quality entertainment"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "seats, entertainment"
Miinukset: "food. only one non-veg option"

Plussat: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Miinukset: "My luggage was ruined due to poor handling."

Miinukset: "Very poor experience , no clear gate assignment prior to boarding , i missed this flight due to no gate info poping on the monitors. Bad customer experience , No manners no proper English, By Far the worst experience."

Miinukset: "Flight was canceled and I missed all subsequent connections"

Plussat: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Miinukset: "See above"

Miinukset: "The last minute gate change--"

Plussat: "The crew was nice."
Miinukset: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."

Plussat: "I really appreciated the service. I asked questions that were real to me but could come across like childish and the staff took great care of me."

Plussat: "The personal is always very very friendly."
Miinukset: "We did not have any TV"

Miinukset: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

Plussat: "Flight was short. Provided snacks and drinks."
Miinukset: "N/A"

Miinukset: "less seat space"

Plussat: "The entire trip was very good when though it was very long due to the stop over in turkey. The flight was very good ( business class). Service and food was outstanding. The seats were good. Laying down was still a bit tight due to the armrests remaining in the same position. The crew was extremely nice and always helpful. The Turkish Air lounge on Istanbul is great and makes the united lounge in SFO look like a soup kitchen. I would fly Turkish air again."
Miinukset: "Nothing"

Miinukset: "time was to long between planes"

Plussat: "I thought the food was remarkable. The cabin crew did a good job saving my mood after the nasty agents on the ground and during the check-out process."
Miinukset: "Absolutely all of the agents I dealt with during check-in. This was true for especially those checking in at the business class line for some reason. She was really rude."

Plussat: "Everything"

Plussat: "I really like the fact that they still prepare food for their passengers, however, the quality of the food was less than average They prepare you with the eye mask and the slippers, and a thin sheet of blankets for longer flight, which was really nice. The seats are comfortable, and there are a larger selection of movies and songs to choose from which were also great. The flight was relatively stable. I didn't ever realize that we took off, maybe i was too tired to notice, i don't know."
Miinukset: "The boarding was really slow, it was not on time. The food was less than average, but better than not have any. It was hard to find assistance. The flight seemed a bit old, because we weren't able to turn off our light which caused some inconvenience."

Plussat: "awesome services and food"
Miinukset: "food services time"

Plussat: "Thats awesome"
Miinukset: "All personel it was good."

Miinukset: "The plane was very cold"

Plussat: "They fed you well, great entertainment for 11 hrs (didn't feel like it at all)."

Plussat: "easiness of turkish airlines"

Miinukset: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"

"The crew is really friendly"

Plussat: "Good crew, helpful and friendly."
Miinukset: "Food is not as good as some other airlines I’ve been on."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "The entertainment"

Plussat: "Lufthansa always great. Comfortable seats, good and safe service."
Miinukset: "Nothing"

Plussat: "Missed flights due to driver not turned up at Bellano yesterday"
Miinukset: "We have a new flights"

Plussat: "Crew friendly, attentive. Great plane, comfort, etc. Boarding & disembark easy. Given a little snack as we entered plane was a great touch!"

Plussat: "Crew was attentive"
Miinukset: "We sat on the runway for an hour."

Plussat: "Good. Thank you."

Miinukset: "People in economy who have no common sense and put their seat all the way back into the personal space of the person sitting behind them. They should not be able to recline that far. If they need that much room take first class."

Plussat: "entertainment was good"
Miinukset: "the flight attendants were mostly absent. The flight attendants on the other side of the aisle were much more attentive and nice"

Plussat: "excellent crew, well manner, well dresses smart feel... they seem to know my needs before I did .. loved it"
Miinukset: "wider wash rooms onboard .. wider seats .. wider seat bealts also plane from FRA - BOM could use service maintinace ... it seemed like an older aircraft"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "The crew was great. Food was good for the most part."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Very pleasant crew."
Miinukset: "No complaints"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "I havent gotten on a flight yet."

Plussat: "The crew was pleasant, bathrooms clean. Despite a late departure we arrived on time."
Miinukset: "It was a bit warm on both flights from DTW to FRA and the return. I usually dress for flying assuming it will be chilly but it was the opposite, a bit warm. No individual air control either. the last meal served was a ham & cheese sandwich which tasted odd..I couldn't eat it, other meals were fine."

Plussat: "The service. Smooth flight."

Miinukset: "It was completely out of the airline's control but we were very delayed due to bed weather in Frankfurt"

Miinukset: "The entertainment center at my seat was not working properly and kept stopping and would have to be reset."

Miinukset: "I was removed from my connection flight without consent. No offer Nothing Just tagged not for boarding with a child. The ticketing person in Addis may have volunteered me"

Miinukset: "We sat at a very very bad seats. No space for the legs. And when we wanted to go to the rest room it was so narow we couldn't get out or up."

Plussat: "On time"
Miinukset: "General boarding should be by zones or rows and not first come first serve."

Plussat: "Services, Food, Crew"
Miinukset: "IFE doesn't had much options."

Plussat: "Waiting area needs upgrade...40 minute flight, no time for food or entertainment..."

Plussat: "Boarding efficient. Chicago counter very friendly and helpful"
Miinukset: "Some flight attendants friendly and helpful, others not so much Don't change your mind about an item or next time attendant will ignore you. If the customer speaks English, do not assume they don't understand German - so please treat your passengers well. Food was not good, have had better on Lufthansa"

Plussat: "The staff was helpful and courteous"

Plussat: "You can't beat the German's at efficiency. Awesome!"
Miinukset: "Houston isn't their hub and I have to put up with United."

Miinukset: "They charged 40 Euro for baggage. On the charge again? Why this was not on any agreement International flights one baggage suppose to be free"

Plussat: "Flight on time"
Miinukset: "Nothing. All was good"

Plussat: "Everybody was very courteous and tried to accommodate us and our baby!"

Plussat: "If you can afford to fly business class, it is definitely worth the extra money. The flight, the crew, the comfort we're superb!"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Great aircraft! Clean, new, well maintained. No luggage problems. Cabin service was not very atttentive, which we attribute to almost full flight, with many young , noisy children."

Plussat: "On board entertainment and it's equipment"
Miinukset: "Food was lousy. Worst I've experienced . Below par to airlines such as Singapore, Cathay or Japan airlines. Lufthansa food and crew is similar to air china now . Before this travel I used to enjoy flying with Lufthansa."

Plussat: "Crew, food and enterteintment were good"
Miinukset: "Boarding was to messy, sits were extremely tight, cabin was too warm and sits does not reclined enough to make a comfortable sleep time"

Plussat: "Good Airline, perfect service"

Plussat: "Lufthansa went out of their way to provide a meal accommodating my son's food allergies. I was quite impressed, since it was beyond their standard/listed offerings."

Miinukset: "The flight was canceled"

Plussat: "It was definitely on time, service is good and it was a very nice flight."

Plussat: "Latest movies few included"
Miinukset: "The space is so small. For 11plus hours my body could not move. I never had knee problem but they were so sore. My feet and body got extremely tight mid way in the flight. This is my first and last flight in your airlines."

Plussat: "The whole flight went in time and all was well..."
Miinukset: "But when we got to Barcelona we had to wait 40 mins to get off the plane and another 2 hours to get our luggage. The baggage handlers went on strike."

Miinukset: "They lost my luggage and have refused to help me locate them."

Miinukset: "I was denied boarding. No one told me that my passport had to be 6 mo. to expiration. Why the hell do you even put an expiration date if you're going to deny all travels prior to 6 months?"

Plussat: "courteous crew, clean equipment, right temp"

Plussat: "Food was very good, and the service from flight attendants."
Miinukset: "Delays, and the lines to board took too long."

Miinukset: "Not much. This airline hit all points of the travel experience with consistently high quality execution."

Plussat: "Everything's just fine"

Plussat: "Timely, clean, friendly efficient crew, food"
Miinukset: "Less pressure during boarding"

Plussat: "Crew was very helpful, seat was small and uncomfortable."

Plussat: "Landing"
Miinukset: "My baggage has not arrived with mel"

Plussat: "I did survive"
Miinukset: "Buggage was lost"

Plussat: "Good seat space"
Miinukset: "Looooong check-in period, limited English at check-in, Vladivostok airport is surprisingly crummy for such an important city, fishy sandwich once on board. Sorry to say, but Russia is a second-world country. Lots of travel inefficiencies and limitations."

Plussat: "Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)"
Miinukset: "Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk."

Plussat: "good landing on windy day"

Miinukset: "Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late."

Plussat: "The flight was on time and it was not crowded"

Miinukset: "The flight was delayed for almost two hours"

Plussat: "The flight was on time. The crew was friendly and helpful. The food was fine for such a short flight."
Miinukset: "Boarding process was not well-organized. Specifically, there was no announcement of the boarding starting or continuing. You just had to know when it's supposed to start and show up at the gate. Boarding is general, without any division by rows or groups, which means people in row 6 and in row 20 board at the same time, creating a long line. This slows down the boarding process and causes frustration in less patient people."

Plussat: "How they treat the kids"
Miinukset: "My luggage didn’t arrive to NYC"

Plussat: "Snack was good and crew was friendly on this short flight"
Miinukset: "Security and check in at Moscow took a very long time."

Plussat: "Crew was nice and helpful."
Miinukset: "They sent me an email to check in online, so I did checked in one day previous to my flight but it is a waste of time because you still need to make a huge line to check in again and get the printed boarding pass."

Plussat: "Clean nice excelente seat"
Miinukset: "Very difficult airport No information"

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "It was terrible! It was nightmare! The airport in Moscow was overcrowded and after being in a long, long lane we were told at the counter that we were 5 minutes late! Five minutes! We missed our flight and all the other connections were canceled. Perfect! Worst customer service ever! Never again will use this airline!"

Plussat: "The flight crew was very friendly"
Miinukset: "Checkin personnel was not friendly"

Plussat: "Don’t dare travel as two people and hope to seat together . You cant pick your seats during check in, they pick for you ... SMH"

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Miinukset: "The cabin was unusually warm. The aircraft did not have air vents above the seats, so there was no good way to cool down."

Miinukset: "I had a very bad experience with my trip. I was not allowed to get on the plane from miami to moscow because i did not have a russian visa, even though i had a visa for Belarus, my final destination. How would i know that the flight from russia to minsk is a domestic flight? There is no information online about needing a russian visa when being a transit passenger in Moscow. I was not offered any refund for my ticket and the cheapest option was to pay an extra 600$ and fly in 2 days to NY JFK and from there to fly to Moscow-Vilnius. My flight from Miami to JFK was very delayed with American Airlines and i missed my connection to Moscow. I had to pay another 100$ and fly the next day to Moscow. That fight was again delayed and AGAIN i missed my connection to Vilnius. I got to the gate 20min before the take off time but i was not allowed to get on the plane.I had to fly later that night. The whole trip, which was supposed to take 14 hours ended up being 4 days and almost double what I originally payed, not to mention the stress and waste of time. If i knew how the trip would pan out I would never have taken this route."

Miinukset: "No movies to watch. or even music to listen to."

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Miinukset: "N/A"

Plussat: "nothing"
Miinukset: "they lost my bad trying to find someone that speeks English was a tourcher also the servis was bad"

Plussat: "Good airplane, low noise, steady flight, lots of legroom, great pilot work."
Miinukset: "Awful boarding. They got everybody onto the bus with no air conditioning and made us wait standing for 20+ minutes until the very last passenger got on the bus packed like sardines in a can. Than we rode on that bus all the way around the landing strip to the other side of the field. Seats on the plane could use a little more padding for backbone support. Crew could be a little more inviting and smile once in a while."

Plussat: "The pilot is good"
Miinukset: "On both flights the crew was bad. The chair is uncomfortable. There was a delay of more than an hour in the serving of food and an hour's delay in clearing the garbage. When I turned to the stewardess there was no proper answer. Next time I will consider twice if ill flying with Aeroflot."

Miinukset: "There was only one food option. Sound on my tv station was broken."

Miinukset: "Did not have vegetarian food option"

Plussat: "Fast and attentive service"

Miinukset: "SVO (Moscow) airport was dysfunctional. Two Aeroflot employees told me to stay in terminal E for my flight. I waited in line for one hour (they only had three people checking bags!!!). I get to the counter and I'm told it's from terminal D. Thankfully, my checked bag made it. In sum: ask and confirm with more than two people since Aeroflot employees speak no good Angleski."

Plussat: "The entertainment, the crew was more pleasant then the one before. The plane was comfortable."
Miinukset: "The food could have had better options."

Plussat: "Crew is surprisingly awesome. Plane is small but very comfortable with enough legroom. Pilots were really good. Great landing at bad weather."

Plussat: "Service is very prompt and seats are very comfy (flew exonomy)"
Miinukset: "Nothing really, everything was smooth even iflying out of Uzbekistan. Aeroflot was very fair and on point to take off even with the madness at the Tashkent Airport wich I will never fly out of again."

Plussat: "Finnair was generally comfortable with good service and food provided. When we landed in NYC our flight was late and looked like we may not make our connection. An agent met us with our boarding passes printed and gave us an expedited slip that allowed us to get through the lines faster. Because of that we made it to our connecting flight."
Miinukset: "The airlines lost our luggage at the end of the flight. Because of this we had to stand in line and subsequently missed our bus home. The next one came an 90 minutes later. The luggage has been gone more than 24 hours already and still not returned."

Miinukset: "The flight was delayed."

Plussat: "Staff, comfort, food"

Miinukset: "Close seat and poor breakfast (small choice without options)"

Plussat: "I liked that the plane was clean and the service friendly. I liked the personal screens for entertainment and the selection of movies was good."
Miinukset: "I didn't like having to stand in a long line to board. Because the seats are close together they can't lean very far back and it was difficult to get comfortable to sleep. One of the vegetarian meals was simply pasta with tomato sauce and a few of pieces of squash with a white bread roll. BYO"

Plussat: "Good service"
Miinukset: "Food quality."

Plussat: "The choice of entertainment was good. It made the flight go by faster. The crew was helpful and nice."
Miinukset: "More drink service was needed. They only served drinks twice on a 12 hour flight. I was thirsty most of the time. I will be sure to bring my own water next time. Also, one of the meals should have been breakfast food. It is weird to eat a lamb stew with rice when you expect breakfast. I am tall, 6'-2", and I felt cramped in my economy seat."

Miinukset: "Food"

Plussat: "Excellent crew and food!"
Miinukset: "I liked everything in this trip with finnair"

Plussat: "Everything else very good I love Aeroflt!!"
Miinukset: "Plane 1 hour late Not good food for vegetarian"

Miinukset: "This was one of those unfortunate flights that had babies, toddlers and a couple of dogs. Being a mother who has flown before i can understand, however this was one of those flights that you want to forget. One dog was scared and barked for a good 1/2 hour, which was in turn mimicked by the toddlers. So we had a dog barking and 2 or 3 toddlers joining in. Perhaps if the flight crew had stopped the 3 children running up and down the aisles, swinging on the arms of chairs I would not have had to return one child to his sleeping parent myself. I only did that when he tried to get on my seat, while i was sitting on it to play with my sons electronics. I felt for the two mothers with crying babies - but i guess with this combination and no support from the flight crew i felt more sorry for myself!"

Plussat: "All the food and drinks available on the whole trip. The service was very professional."
Miinukset: "none"

Plussat: "The service"
Miinukset: "The fact that the crew didn't know English"

"We were delayed for 4 hours and no one was giving any explanation why until I finally called. AA wasn’t updating the time on the board. The handling of boarding people was messy. Everyone coming in and taking forever to load their carry on. Just overall bad experience"

"No snacks"

Plussat: "Comfort and organized"
Miinukset: "Entertainment, there was no tv"

Miinukset: "Nothing was offered or included, not even water! The crew never passed asking or offering anything. Not even when you saw them face to face. I recently took a flight of the same length with Frontier and even though you had to pay for carry on and buy the water at least they cared"

Plussat: "Crews were good, seats was ok. Didn't liked the fact that we were seated way in the back of the plane, since we are an advantage members"

Miinukset: "If we boarded and left on time"

Plussat: "The crew was nice"
Miinukset: "They need sub titles for the movies for deaf people !!!and they need to work on there social distancing way more smh delta has no one sitting in the middle seats but American Airlines just packs the whole plane out! Smh"

Plussat: "Flight"
Miinukset: "Boarding"

Plussat: "Crew was great and tried to accommodate the best they could"
Miinukset: "It was really cold on both flights, they had blankets for only first class and business class. We had an open seat as well next to us and they put a person in the open seat that was drunk and 22. Not cool"

Miinukset: "We were early arriving on both legs of our flight, which was nice. Charlotte Airport staff was rude as usual, so nothing new there. Overall, we had a great trip."

Plussat: "Flight attendants were great. Friendky,.; Had the holiday spirit!"

Miinukset: "We left an hour late ."

Miinukset: "Fly faster"

Plussat: "I liked that I got to philly"
Miinukset: "The seats were cramped, plane was freezing cold and everyone was wearing jackets and blankets because the flight attendants wouldn't raise the temp. The pretzel bag had literally 5 mini pretzels and that was it. It was a bad flight."

Plussat: "Sears are still too narrow."
Miinukset: "I wish I could of finished my movie !!!"

Plussat: "The crew was slow. Granted, the plane was full and the crew had many passengers but service was slow and cursory."
Miinukset: "Flying economy on American Airlines is very unpleasant. The seats are too small-the aisles too narrow and the bathrooms incredibly tiny. Only 2 bathrooms in economy for a tremendous amount of passengers. I had requested a bulkhead seat because of hip surgery. I had to purchase it."

Plussat: "The crew and plane was great"
Miinukset: "The first flight was delayed causing me to miss my second flight and having to spend an extra night at my layover location but the airline accommodated me accordingly with a room and flight the next morning Dallas airport was a shambles not being helpful at all with the people who were delayed"

Plussat: "I liked the big 787 plane and the in flight entertainment with individual TVs!"
Miinukset: "Not a huge fan of the captive audience announcements for the credit card and the meal pre-orders"

Plussat: "The crew was fantastic. The weather was terrible and the pilots crafted an excellent landing. Flight attendant was hilarious!!"

Miinukset: "Was very cold on fight,"

Plussat: "It was quick and easy to get from point A to B with no problem with good complementary options."

Plussat: "The jet"

Plussat: "good"

Plussat: "On time, clean airplane"
Miinukset: "Boarding system very odd"

Plussat: "That I had no issues. Timely, staff accommodating, area cleaned."
Miinukset: "Had no concerns..."

Plussat: "The crew was very nice and helpful."

Plussat: "Boarding was a breeze and crew was friendly."
Miinukset: "Seats didn’t recline, TVs didn’t work, and no WiFi available."

Plussat: "Nothing"
Miinukset: "Awful boarding and baggage policies"

Plussat: "Only thing I like we got here early."
Miinukset: "Rude flight attendants. No wifi or entertainment which was stated on the flight info and ticket"

Plussat: "Free Wi-Fi"
Miinukset: "The crews aren’t very kind. Average service."

Plussat: "Came around a few times with drink service. Friendly crew"

Plussat: "Movie was the only positive side of the trip. Cramp seats."
Miinukset: "Subpar in every aspect. Landing was horrible with a hard touch that made everyone bounce."

Plussat: "It was fine. Nothing extraordinary, just solid and fine"
Miinukset: "Nothing bad in particular. The passengers could've been more friendly, but that's not the airline's fault"

Miinukset: "Flight delay on both ends of the segment"

Plussat: "Nice staff. Seats are comfy."
Miinukset: "A lot of pushy people. I think it always happens on the flights back from vacation destinations, people are burnt out and want to get home. The American airlines staff were fine, though."

Plussat: "Fast boarding"
Miinukset: "Uncomfortable seats, no entertainment at all, no even TV."

Plussat: "Probably one of the fastest and most Eddie to first class service we’ve had. Shakira was very pleasant and swift."
Miinukset: "Nothing"

Plussat: "Crew were relatively friendly"
Miinukset: "No notification that boarding was delayed No in seat entertainment Older seats were not comfortable"

Miinukset: "Staff were so rude"

Plussat: "Airport staff were so helpful, they helped my mom out that needed a wheelchair, the American Airlines staff were also so helpful changing seats"
Miinukset: "The food on the plane was not very good. Also having to pay for checking are bag was annoying. We thought using our American Airlines card would pay for the baggage but they said it wasn't covered ...."

Miinukset: "My husband is 6'5" and sitting next to him the whole flight was barely bearable."

Miinukset: "We bought the tickets with 1 luggage included. In the check in, the y charged us!"

Plussat: "I think they should learn from other asian airlines, about Special veg meal.also more one cleans levatory."
Miinukset: "Nothing Other than dservice provided by Korean crew members"

Miinukset: "Without any explanation...American Airlines cancelled my reservation! I needed to be sent back to poor quality hotel for a night and take a different flight out the next morning. American Airlines was supposed to provide transportation back and forth from the hotel however a car never showed up at the hotel to pick us up and I needed to get my own taxi at the last minute (American did however reimburse me for the taxi fare at the airport). I never received an explanation as to why my reservation was cancelled and was never offered any type of compensation for such a major inconvenience. They dd ultimately waive my 25 bag fee but it wasn't very easy to even get that from them. I felt that they should have been more empathetic towards my inconvenience and offered me any type of compensation to make up for such a horrible experience. When I asked about possibly being upgraded to first class they told me absolutely not! A little graciousness can go a long way, American Airlines showed that they could not care less about my inconvenience (other than Rodrigo at the counter the next morning who actually showed he was truly sorry for the situation and at least ended up moving me to a row with more legroom). Other than this, I was extremely disappointed with this experience and how it was handled."

Plussat: "Nothing, I missed my flight bc of lack of paperwork and information from the crew"

Plussat: "Left on time, seemed to have a little more leg room than on previous flights. Experienced some air turbulence, but not sure pilot could have done anything about it. Delayed refreshments, but the attendants still managed to serve everyone."
Miinukset: "Seemed to take a long time for luggage to arrive; not sure what problem was. Not sure why we had to claim our luggage, only to turn it in again right away."

Plussat: "It was a flight, it got me from point A to point B, but everything in between could've been much better."
Miinukset: "When first boarding the plane, the person I was with tried to close the shade on the window, the with frame and the first 2 pieces of glass popped out. We notified the flight attendant and his response was "can you stick your arm out the window and wave? No... ok you're fine" then we were notified the bathrooms in the middle of the plane were out of order and we could only use the bathrooms at the rear of the plane. There was no WiFi, and the audio system for the on board movies wasn't working. The flight attendants were only giving out cups of beverages and not the full can, which isnt a big deal but still looks bad on the airline considering everywhere flight with American has handed out full cans of soda. The perception was American dropped the ball on the his plane, and just didn't care to do the necessary maintenance. For the his head priced paid for the his hehe see tickets I would've expected better from a reputable airline. Needless to say we were a little disappointed."

Plussat: "Check-in went fairly smoothly."
Miinukset: "Crew (stewardess' were quite crabby)."

Plussat: "The leg room in first class."
Miinukset: "Meal was not good."

Miinukset: "Ticketing agent was rude"

"No water provided the entire 3hr flight."

Plussat: "Personal muy amable y dispuesto ayudar, igualmente en el avion como en la tierra."

Miinukset: "Treat passengers like they aren’t an imposition-dinner & breakfast were tossed at us, beverages weren’t available until long after dinner was finished, it took 15 min to get a response to the call button, then I was told I needed to get a drink myself from the galley."

Miinukset: "Boarding was chaotic, dependent on verbal cues being shouted by an employee without any amplification. Several families who had booked their tickets together were randomly assigned seats in the plane. You would think that group bookings would make an effort, especially when young children are involv"

Plussat: "Enough room between the seats. Very nice and helpful crew."
Miinukset: "One has to pay extra money to get a decent video program. There were only two movies available in the economy class ."

Plussat: "The price and nonstop flight was the only positive."
Miinukset: "O am gluten free vegan due to medical issues and they were not able to accommodate me. I could have vegan or gluten free but not both and I would have to pay $18. How hard is it to do gluten free pasta with marinara sauce or veggies over rice? Most of the crew was rude and vary hard to understand and their English was not very good and my German is not very good so it was difficult to communicate. The seats have very little padding and zero lumbar support, thank goodness they give you a mini pillow otherwise my back would have been so bad I wouldn't have been able to walk! I would NOT recommend Condor and will never fly them again!"

Plussat: "Excellent service and employee attitudes."

Miinukset: "No entertainment options, bad food"

Plussat: "Boarding was quick and efficient"
Miinukset: "Only two movies to choose from, and the crew sat with their feet up blocking the area to get to the bathroom while everyone was sleeping, I had to say excuse me for them to move so I could get by."

Plussat: "Very efficient at doing their jobs. Made up time in the air. Seats fairly comfortable. Good temp maintained."
Miinukset: "Our flight was delayed by an hour and a half. This happens sometimes, of course, however a gesture of not charging €10 for an upgrade from the mesely two tv shows/movies would’ve been an appropriate approach to treating customers right. Food was decent, but don’t have any allergies as the accommodations are definitely lacking. Crew was polite, but not overly social or friendly."

Plussat: "The direct flight from PHX to FRA"
Miinukset: "pretty much everything about this experience. To start, the agents and online chat customer service were extremely rude and unhelpful, even after calling several times and waiting up to an hour on hold. At one point i expressed my frustration and answer i got was "I'm sorry you feel that way". No sympathy what so ever. On the flight -the seats were horrible and food was disgusting."

Miinukset: "Kaže flight"

Plussat: "The plane was clean and appeared well maintained. The crew was very polite and professional."
Miinukset: "It was a bit tight but, it’s a discount service so it was expected."

Plussat: "Knowing they were going to miss my connection, they accepted the booking anyway, out of pure greed and complete disregard for my wellbeing. When I missed my connection in FRA they rebooked me on FRA-YVR-YYZ. That’s a day in a hotel then flying half way around the world to save them a buck. Terrible airline and I’ll never fly them again."

Plussat: "The flight crew was great, and the aircraft was very nice and clean."
Miinukset: "I showed up to the airport 2+ hours early, I tried to check in online, was given a error the said my reservation didn’t exist. When I arrived at the airport I went to the check in counter, when I told them I was checking for a flight to Seattle, i was told that I couldn’t check in because there was a issue with my flight. I was directed to a corner of the terminal. This corner had no chairs or seats for us, we sat there for 2+ hours all the way up to the time our flight was intended to depart. All the while we tried to get information or what was the issue, but we were just stonewalled. Finally past our boarding time were were told the flight was being canceled, and to standby for more information. Another half an hour went by before they told us they were getting us a hotel, and buses to the hotel. So then we waited another 15 minutes or so when they asked us if we had checked in because we needed a ticked to get a room at the hotel. Again we waited in line for 20+ minutes to check in. I had 2 bags to check, one I need at the hotel, the other I did not. They let me check the one bag I could, told me to check the other at the business class check in in the morning to avoid the line, sounds good, or so I thought. So condor gathers us all up, an entire 767 worth of people, and begins hearding us to the buses, they don’t tell us where we’re going, just to follow the one employee, to the 5 or so buses. A large group of us got split off at a set stairs, helping older folks and family with strollers get down the stairs. Now I spent 30 minutes wandering around Frankfurt am main looking for buses. Well they don’t park them out front, they park them out in the middle of nowhere. Finally get to get hotel, it’s a nice hotel. The next morning the lady at the business class desk was extremely rude."

Plussat: "Smooth flight and I always appreciate the flight tracker!"
Miinukset: "Either El Al Airlines or Condor lost my bag:-( The boarding process was really weird and slow. It would have been nice to have identified the gate earlier."

Plussat: "Everything was rather fine"
Miinukset: "Lack of possibility to conect personal device such as laptop."

Plussat: "See above."

Plussat: "The absolute most uncomfortable seats I have ever flown in. Not something to save $$"

Plussat: "The pilot. The flight was pleasant"
Miinukset: "Terrible service"

Plussat: "Price."
Miinukset: "No room. Only 2 movies to choose from. Meals weren't good. No complimentary wine. Paying a little more to fly another airline is probably worth it."

Miinukset: "Only 2 security check point gates, one for priority, one for economy class. Seat size is small, leg room is tight. Only 4 toilets for economy class."

Plussat: "crew spoke English well and was very friendly and helpful, good selection of new movies"
Miinukset: "middle seat and real tight, no climate control, so was really warm whole trip, and kept interrupting our movies with pointless annoucements"

Plussat: "The seats are wide enough so you don't feel cramped in economy, overall a decent budget flight experience. Sufficient overhead bin space."
Miinukset: "The food is absolutely awful and the space between your seat and the one in front is small so it's a tight transition to get into the chair. Seats weren't all that comfortable after a while. Only 2 movies unless you paid or were in premium. Left about an hour late."

Miinukset: "U have to pay your entertainment and my knees where against the front chair to small"

Plussat: "Safety procedures were outlined very well with German audio and English caption. It was a clever video and clearly made its point with one go. Soft pillows and warm blankets were provided. Only one selection for food made things flow smoothly."
Miinukset: "Entertainment provided was too limited for an 8 hour flight in my opinion. Two movies, one of which was animated, was an extremely slim selection. Also, entertainment was interrupted for the first hour of the flight as the audio was cut for a lengthy German announcement that was repeated in English. I felt like time was wasted when the same safety video was shown with English audio and a German subtitle. If there was a way to cut the second showing or display it in a different way, it could make the flight experience more enjoyable. The advanced headrest style wasn't implemented in the economy class. The long flight would have been more forgiving on my back and neck if the headrests could be the trifold model found on most modern airplanes. One meal type may have limited people enjoying or even eating their main cuisine."

Plussat: "Nice they give you two meals. They aren't the best bit they are well rounded. Polite staff stsfd"
Miinukset: "Movie selection is small. Delta's has a huge one this is like 30 movies. They are 8 euro each outside of the 2 they give you to choose from. Wish you had more options especially on a 11 he flight"

Plussat: "!!!!!!!!"
Miinukset: "Ok...... I was the only Black person on this flight!!! So between the guest that thought I was not supposed to put my seat back because that made his 12yr old behind uncomfortable to the flight attendant that thought I should keep my knees smashed into the seat in front of me it was very uncomfortable for 11 hours!!! So the boy behind me played kick my seat for 3 hours while his mother who sat across from me found it funny!! Considering I am a black woman and the only black person on this flight I did not want to end up dead or brutally injured if I spoke up to the flight attendant again about this young boys behavior!!! I have flown Condor several times and usually enjoy flying with condor/ Thomas Cook!! But this was one of the worse flights yet!!"

Miinukset: "I'm not a tall person, and I did not have enough room for my legs in economy. Knees hit the chair in front of me"

Miinukset: "Having used kayak many times, this was my first international flight and wildly disappointing as we were delayed multiple times and connection flight was messed with no more flights today."

Miinukset: "Good"

Plussat: "The food was super! Seats were very comfortable with ample leg room, and I could hardly keep my eyes open throughout the flight. The crew was also attentive."
Miinukset: "Just that the only entertainment was a limited number of music radio channels with country and old school music. I mean no TV for premium economy?! Lufthansa's basic economy has got a TV and WiFi for long distance travels!"

Plussat: "Seats were comfortable."
Miinukset: "Checkin was chaotic. Was trapped on the plane for 4 hours after boarding before the plane took off...on a 12 hour flight. Screwed up my entire holiday schedule."

Plussat: "The crew were very courteous in the aircraft and the flight went smoothly over all."
Miinukset: "They required me to check my hand luggage (something that has never happened in the five years I've been using that case) and the in-flight entertainment was hilariously sparse unless you wanted to pay an additional 8 euros for "premium" movies and tv. Additionally, I am a fairly small human but I was ridiculously cramped in their seats."

Plussat: "Straight through flights from west coast to europe"
Miinukset: "both the outgoing and return flights did not start boarding until after the flight was scheduled to leave. The gate leaving from Frankfurt had its own security line for just this gate, and then we were coralled in a small space waiting to board, and this little area was packed and really hot in comparison to the rest of the airport. Had to pay to choose a seat, as I didn't want them to stick me in a middle seat. also had to pay to get more than 2 movies, the card reader declined all 3 of my cards (they worked in the airport before boarding). I guess Im used to the fantastic service of Alaska airlines, where they are much more willing to give you free things on the plane, meals, drinks, especially if the card reader doesn't work. Luckily the gal next me had some cash to cover me. I also asked for a pen to fill out my custom papers, and a stewardess said no, she didn't have a pen and walked off. I would like to say I wouldn't fly them again, but they are cheap, and not having layovers is really nice"

Plussat: "Crew were all super polite and friendly"

Plussat: "Newer plane"
Miinukset: "Only four bathrooms at the rear of the plane for everyone except business class. They were never cleaned. The seats are cramped and narrow! Luftansa next time."

Plussat: "On time arrival Free checked bag Luggage arrived fine Free meals were a surprise"
Miinukset: "Seats too narrow and too close to row in front for a 10 hour flight. Should make it clearer on website that meals are included. Everything I saw suggested they cost €15 and had to be preordered or pay even more."

Plussat: "One of the flight attendants treated me like a human."
Miinukset: "They over booked the flight and we were told we would have to miss our trip to Europe that we had planned for six months. They didn't communicate with us at all about what was happening until suddenly giving us two separated seats one minute before the cabin doors were shut. The flight attendants were disrespectful and demeaning to us, despite us having done nothing wrong. We ordered meals with dietary restrictions and those were ignored. In flight entertainment for the 10 hour flight was limited to two (old, terrible) movies and two TV shows. The seats were extremely uncomfortable and made it almost impossible to sleep. I will personally never fly Condor again and I would strongly suggest that you not either."

Plussat: "again very pleasant"
Miinukset: "too much insistence on paying for food and drink fees..."

Plussat: "Customer service was great. The flight was pleasant and inexpensive."
Miinukset: "If I had to say something negative, I would say I didn't like that much of the information was in German, although it was a German airline."

Plussat: "Excellent service!"

Plussat: "Seats were comfortable"
Miinukset: "No free alcoholic drinks, only two movies in the free selection, needed to check in directly at the gate"

Plussat: "The cabin crew were courteous."
Miinukset: "The time between meals was really long so by the time I got the second meal I was truly hungry. Having your stomach rumbling in public is embarrassing. The pace at which the food was served was also an issue. It also took over 40 minutes to be served aftter they started to serve the meals"

Miinukset: "It's been my 4th flight with Condor over a 3-month period and the movie/show selection which was not all that great to begin with, has remained exactly the same. Basically there is no entertainment available to me at this point (other than music which is pretty good). The boarding should have been better organized - the crowd was just standing by the exit for like a half an hour even though the boarding was announced."

Plussat: "New Plane"
Miinukset: "Low cost airline so entertainment cost"

Plussat: "The direct flight and the fact that we arrived 1h earlier"
Miinukset: "The AC blew over my head and could not be stopped. When I asked the attendant about this she offered another seat in economy but the seat I had was a premium seat. No other options available but loosing 90$ that I've already paid for the seat."

Plussat: "Friendly crew."
Miinukset: "The flight arrived to Frankfurt to late for our next flight and re booked our next flight twice. So instead of waiting only an hour and half we ended waiting 7 hours. And the boarding on the next flight almost didn't have any seats. The entertainment and all the movies was not free of churg. And there was not enough food. I was hungry during the flight and found my self eating only junckfood snacks. Also the baggeg allowed was so small specially for international flight. I never heard before about only 20 kg allowed, and I fly a lot. This is not all, they even weight our hand baggeg. I was shocked and disappointed."

Plussat: "Service"

Plussat: "The crew was above average. The food was good and mostly inluded in the ticket price."
Miinukset: "Legroom and overhead bin space was very limited. I felt very cramped. Very limited amount of complimentary entertainment, too."