Etsi halvat lennot reitille Florida $[7232-Helsinkiin
Vertaa lentolippuja Helsinkiin sadoilta matkailusivustoilta kerralla
— HEL
1. lokakuu — 8. lokakuu1
Meno-paluu
1 aikuinen
Economy
Mistä?
Kohde?
la 1/10
la 8/10
Anna KAYAK-sivuston hoitaa etsiminen puolestasi
Hyvä tietää
Matalasesonki | huhtikuu |
|---|---|
Huippusesonki | heinäkuu |
Halvin lento | 216 € |
Keskim. hinta meno-paluu | 795 € |
Hyvä tarjous meno-paluu | 594 € |
Hyvä tarjous yhdensuuntainen | 492 € |
Sopivin aika välttää turistimassoja hintojen laskun ollessa keskimäärin 7 %.
Suosituin aika lentää hintojen nousun ollessa keskimäärin 24 %.
Lento Miami – Helsinki-Vantaan lentoasema
(keskim. hinta edellisten 2 viikon ajalta)
tai alle
tai alle
Useimmiten kysytyt kysymykset: Florida - Helsinkiin reitille
Suositut 5, jotka liikennöivät reitillä Florida - Helsinki-Vantaan lentoasema
Pisteytys KAYAK-asiakasarvioiden perusteella7,9
DeltaPistemäärä perustuu 31481 arvosteluun
8,1Koneeseennousu
7,8Mukavuus
8,5Henkilökunta
7,8Viihde
7,5Ateriat
Lentoyhtiöiden arvostelut
This flight was canceled and we were told flight doesn’t exist, delta did a horrible job.
This flight was canceled and we were told flight doesn’t exist, delta did a horrible job.
D lta is pretty good, not a big fan of American. Had a lot of issues with connections and American, not with Delta recently
The airport was chaos. TSA was a massive line and took forever. Everyone thought they would miss their flights
Plussat: "Yes, turned out perfect"
Miinukset: "Awesome accomodations, delta really cares about your needs. Thank you!"
Plussat: "Seat was comfortable and the crew was courteous."
Plussat: "I loved being upgraded to first class and the crew was so attentive."
Miinukset: "Nothing, glad this was a better experience than the trip to Miami."
Plussat: "Very pleasant crew. Very helpful And always smiling"
Plussat: "I fly a lot, and I am very impressed with the level of consistency that Delta has offered the last couple of months. This flight didn’t disappoint. The crew was particularly friendly"
Miinukset: "Nothing I can think of-10/10"
Plussat: "Amazing entertainment display and the boarding process is smooth."
Plussat: "Movies were good, once in flight it was a smooth ride"
Miinukset: "Communicate better during the delay"
Plussat: "Everything and everyone was very nice and helpful My son has a cognitive disability and he flew by his self And they helped him find his seat and treated him with respect."
Miinukset: "While trying to get a gate pass to pick up our son from the gate Delta service makes it very hard to know where to go and get the pass and then they only had one person working at ticket assist. Totally unacceptable. Many managers walking around but no one actually helping."
Plussat: "Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific."
Miinukset: "Terrible flight ? Captain lied to to us and kept saying two more minutes 5 more minutes , etc Stuck for 4 hours . Plane had a problem and captain said it was glued and that was suppose to be like that"
Plussat: "Arrived on time and smooth flight though it was completely full"
Plussat: "Nothing"
Miinukset: "They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible"
Plussat: "Very comfortable seating!"
Miinukset: "The landing was a bit rough. Lol"
Plussat: "Staff are adept at dealing with these issues but it is a systemic problem."
Miinukset: "Rather than pay luggage fees, people are bringing on their luggage and the flight ALWAYS runs out of space. Suitcases are being moved around right at people heads and more than once I've been hit and seen other people be hit in the head by a suitcase. Getting luggage in place used to be a simple and minor issue, now it occupies much of the time, energy, and attention of the cabin crew as well as the gate crew. I realize this is making money for Delta but the cost is being paid by people being hit in the head with luggage and the crew's unavailability to deal with other issues."
Plussat: "Clean plane, quick turnaround"
Plussat: "The take off and landing were very smooth and the crew was nice."
Miinukset: "Crying baby aboard"
Miinukset: "A 7+ hour delay!"
Plussat: "Not too bad once we got on the plane"
Miinukset: "They make up this lame excuse about a slight delay on the plane arriving and having no flight attendants to get on the plane on time. This delayed our flight by two hours. They need to staff their flights !"
Plussat: "No lines at the baggage drop off. No lines at TSA. Efficient and organized boarding. Seat area was clean. No delay, friendly energetic flight attendants."
Miinukset: "Lots of turbulence on the last 20 minutes of the flight. Captain had warned us. Nothing they can control though."
Plussat: "Very nice and courteous crew."
Miinukset: "Lady at the gate was a bit standoff Ish and the delays were an annoyance."
Plussat: "Seats. Service. Timing"
Plussat: "Cody was such a great flight attendant. We weren’t seated with our kids and he helped us switch seats. He was so help and just sincerely nice. Really great person to represent your brand."
Miinukset: "No tv screen"
Plussat: "Friendly, efficient"
Miinukset: "n/a"
Miinukset: "All went well"
Plussat: "Good friendly staff. Delta Studios is neat."
Miinukset: "Small plane , last minute seat change, half hour delay"
Plussat: "They gave me extra pretzels and 2 cans of soda"
Miinukset: "The seats were awful.. Miniscule"
Plussat: "Very professional cabin crew"
Plussat: "I always love flying on Delta! The service is always excellent. The crew is always nice and attentive!"
Plussat: "Cheking was easy. Service was excellent. Flight was on time and got to New York 20 mins before time"
Plussat: "It was on time"
Miinukset: "This flight was cramped. Not enough stretching room. Hard seats"
Plussat: "Finally got upgraded!"
Miinukset: "delayed"
Plussat: "Entertainment"
Miinukset: "Flight was delayed"
Plussat: "Delta graciously rebooked us on a different flight."
Miinukset: "Late delayed notification after we reached airport and kept delaying for several hours"
Plussat: "We were traveling with a 4 month old lap infant, and the crew went out of their way to warm bottles and be friendly in general. The plane was clean and comfortable, and on this leg of our trip the entertainment system actually worked!"
Miinukset: "The only bad things were those that were totally out of Delta's control: weather delays and absolutely nasty and rude TSA agents who seemed to understand neither the concept of their Pre-Check system (no dedicated lines and no priority) nor the fun of traveling with an infant."
Plussat: "I am not one who enjoys flying. I don't think there ever will be a time that I enjoy flying. However, the pilot, stewards, and all other workers on delta were very nice."
Miinukset: "I don't like flying so there really wasn't anything I liked."
Plussat: "Exit row seat with no seat in front. Was able to stretch legs."
Plussat: "Efficient boarding and unloading. Friendly staff. Good movies/tv shows."
Miinukset: "There was a storm so we flew in circles for over an hour. I didn't see headphones for the tvs (mine are bluetooth so they didn't work)."
Plussat: "Pretty much nothing"
Miinukset: "Delta. They just hate their passengers"
Plussat: "They had good entertainment for free. There were movies, tv shows, and games."
Miinukset: "The plane was delayed for 5 hours and the ride was longer than expected."
Miinukset: "My bag was damaged when I arrived at Orlando."
Miinukset: "Food and entertainment as always."
Plussat: "I got home. That's the highlight. We didn't have any incidents."
Miinukset: "Took off late because the bus to transport flight attendants were late. Backed up once into New York. Had to circle several times. Once landed we waited in a queue behind 10 aircraft."
Plussat: "Crew was nice"
Miinukset: "Always a delay with Delta"
Plussat: "The crew were wonderful, efficient, and professional."
Miinukset: "On this Delta flight operated by Virgin Atlantic one of us was unable to check in or change our seats. You think you are getting Delta but everything must be done through VA. VA bag weights are less than Delta and the seat was incredibly cramped. We both had to sit with our legs bowed to the side as the seat ahead was so close. For nine hours we were cramped and could not sleep due to only be able to squeeze into one position. To get into the seat I put on leg in and then sat on the armrest and then brought my other leg up and then lowered my but into the seat. I am not even 6 feet tall and had this issue. So due to the difficult online check-in and seat selection and to the cramped seats we will never fly Virgin Atlantic again."
Plussat: "Comfortable seats and great flight attendants."
Miinukset: "The boarding. Having to wait for people to place their carry ons."
Miinukset: "Only food available was pretzels. Not even peanuts or cookies."
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Plussat: "The seats were surprising and comfortable and reclined quite a bit. The food was excellent and the people serving it was so nice"
Miinukset: "Aircondi"
Miinukset: "Not much leg room on economy class. 200 $ extra makes the trip better"
Plussat: "Crew were excellent"
Miinukset: "Seats are too narrow, uncomfortable ."
Plussat: "Fast boarding"
Miinukset: "A little bit hot on board"
Plussat: "Food, multimedia and the crew"
Plussat: "It was all good"
Plussat: "The service, generosity of the crew, the food and the comfort in the cabin ,actually everything in this flight was 5 stars."
Plussat: "The food was excellent and the crew was super efficient."
Miinukset: "Tight bathroom and no leg room."
Plussat: "Everything! Thanks"
Miinukset: "Everything was perfect"
Plussat: "Crew was great!"
Miinukset: "food and boarding"
Miinukset: "Air in the cabin to dry"
Plussat: "Plane, seat and entertainment are very good."
Miinukset: "None"
Plussat: "Great service and brand new plane!"
Plussat: "Good entertainment"
Miinukset: "No soap in bathroom."
Plussat: "Very nice journey. Personel super, they help everysecond"
Miinukset: "I want to read other newspapers They have use only one boice"
Plussat: "N O T H I N G"
Plussat: "Unfortunately I was extremely not happy with the flight I had a layover for about 11 hours and every time I spoke with a representative they didn't have any new information"
Miinukset: "The customer service experience along with the unorganized procedure for a delayed flight."
Miinukset: "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"
Miinukset: "Two hours delay and lost baggage"
Plussat: "Happy staff"
Plussat: "I know it wasn't Turkish Airlines fault, but I booked through Kayak who went through Web jet for the tickets. Webjet cancelled our tickets and never notified me. They never contacted me back, and I almost had to book another ticket."
Miinukset: "Sears to close too tight"
Plussat: "Old school service and amenities"
Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Plussat: "Your crewsom"
Miinukset: "Nothing"
Plussat: "Good and comfortable"
Miinukset: "Food"
Plussat: "Entertainment"
Miinukset: "Service was bad. Long and uncomfortable flight!"
Plussat: "For 11 hours trip - Crew for the THY was excellent They made the trip better and efficient Kudos to THY crew"
Miinukset: "Nothing everything was great"
Plussat: "Smooth flight and shorter than planned. Good service overall."
Miinukset: "I liked everything"
Plussat: "Crew was very nice. I got my special meal. I am very thankful for it."
Miinukset: "Kosher food was ok"
Plussat: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Miinukset: "See above"
Miinukset: "Yes, everything was really good"
Plussat: "Turkish airlines are the best when it comes to long flights."
Plussat: "Upgraded to business class no problem. Flight attendants were wonderful and very attentive. Delicious food. Chair laid out comfortably into a bed. Best long flight I've ever taken"
Miinukset: "Nothing bad to say"
Plussat: "Very nice."
Plussat: "Everything."
Miinukset: "The Kate arrival at the final destination."
Plussat: "Well, let's see, I missed my flight with THY because of a connecting flight with American Airlines, and instead of helping me, they wanted to charge me $3,000 to catch the next flight out. They said it didn't matter who's fault it was. So my entire trip got cancelled. So I can't rate the flight, but unless you can guarantee you won't miss the flight, I would not recommend taking the risk of losing all your money and ruining your trip."
Miinukset: "They provide excellent service. Me and my wife love it."
Miinukset: "Excellent"
Miinukset: "Flight crew from Miami to Istanbul not very helpful. Very hot in plane"
Plussat: "Love everything... i was actually surprised... The crew was the bes"
Plussat: "Decent food. Good service. Great media access for international flights."
Miinukset: "Nothing to knock down"
Plussat: "The service was amazing, always offering food, drinks, and other comforts."
Plussat: "There was free movies to watch along with a travel bag."
Miinukset: "The food options were not good for vegetarians or vegans."
Plussat: "Everything was great this was the greatest flight I took. I travel a lot. The service was 100 ten % perfect. Thanks to everyone for a great service."
Miinukset: "I don't think anyone could say they didn't like something about the flight or service."
Plussat: "The food is the best."
Plussat: "plane, flight, food, service, friendly staff, time, landing/departure times, luggage delivery"
Plussat: "I did enjoy all aspects crew, food ,"
Miinukset: "Bathrooms need to be cleaned more regularly."
The flight was half an hour late, which is the new normal in Europe. Friendly crew.
This trip, coming back to Las Vegas (from Yerevan to Frankfurt to Las Vegas) turned out to be HORRIBLE and it was an absolute NIGHTMARE! Shame on Lufthansa! The leg from Yerevan to Frankfurt was cancelled and delayed for about 10 hours, but the worst part was that we didn't get any notification of the 10 hour delay until the last hour or two, but by that time we were at the airport at around 2am. We are a total of 6 passengers (me and my 5 kids between ages 2 and 17), so I ended up dragging the kids back to the hotel for 10 hours then we went back to the airport again. But the nightmare didn't end there! Then as we arrived in Frankfurt, our next leg of the flight to Las Vegas had already flown obviously, and so we missed it because of the delay in Yerevan. Now, Lufthansa says that there are no other flights or seats for a party of 6. Now they gave us this 3 leg flight, which takes off the next day, Frankfurt to Seattle to Los Angeles to Las Vegas, which is going to take 24 hours - if not more, instead of our straight 1 leg flight Frankfurt to Las Vegas, which was only going to be an 11 or 12 hour flight. This was a trip from hell so far, and the trip to Las Vegas hasn't ended yet. Who knows how many delays we will encounter during this 3 leg flight. There were just as many problems with Lufthansa's flights going to Yerevan in the first place, and these are just the problems coming back to Las Vegas, because this survey is only asking how was your trip back to Las Vegas from Frankfurt. This was our first trip with Lufthansa, and it will definitely be our very last flight with Lufthansa!
My bag was delayed as of now by one day, maybe more. Besides, the flight was delayed by one and a half hours.
One flight attendant was amazing, 1st class although she wasn't even in business class. Somehow felt others were tired or mind somewhere else, so not really good service. Choice of food was basic, but good choice of drinks. Plane was comfortable and I think pilot was a woman, which is a nice change. Excellent that there are dividers in the middle seat in business class. Corona restriction rules, like mask wearing rules is extremely wise. Other airlines removed it, but I like better your choice better. Feels safer.
They don't serve food in "economy" just water
Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."
Plussat: "The crew was friendly and willing to serve."
Miinukset: "Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats."
Miinukset: "Flight was delayed 40 minutes and arrived 2 hours later."
Plussat: "we left two hours late due to some security mess up. all had to exit, redo security, e.t.c. crew was nice, but info was poor, service to travelers was poor. with 2 hour delay they could have given snacks, drinks. instead the crew mostly disappeared"
Plussat: "The crew should treat better passengers but overall is been good"
Miinukset: "Overall is been good"
Plussat: "Nice to have more legroom, crew was egficient and accomodating, they treated a sick passanger in the row in front of me with great empathy and professionalism."
Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"
Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Plussat: "Arrival on time ."
Miinukset: "Changing birding multiple times."
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Plussat: "Clean"
Miinukset: "Freezing cold temperature Too small seats Food dropped on travel partner Poor choices of food and snacks Gone down since last time years ago"
Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"
Plussat: "Nothing"
Miinukset: "Flight was canceled one hour before departure. There was no explanation except that the crew decided not to fly from Boston to Washington DC. We waited for two hours in a line to get rebooked. We lost our tickets on another flight connecting us to our final destination. Therefore, we had to re-book that flight and incur charges. Lufthansa Considers this consequential loss not responsible for fees incurred. This service is unacceptable and will make us reconsider ever flying this airline again."
Miinukset: "Seat!!!!!!!!"
Miinukset: "It seems like my gluten free meal request did not go through. But I must admit it, It could also be my fault"
Miinukset: "My baggage didn't come on time. I have to stay at the airport for additional 3h"
Plussat: "Personel went out of their way. Flight wqs comfortable and smooth."
Miinukset: "I loved the flight to Nurnberg and back to Atlanta, Georgia, USA."
Plussat: "The service was excellent. The flight was on time. The crew was very friendly."
Plussat: "Crew and service was very good,"
Miinukset: "Reclining seats. Great for you but not the person behind you. It puts the screen about 10 inches from your face when the person in front of you reclines and it's impossible to lean forward and rest your head on the tray."
Plussat: "Excellent cabin service with full drinks bar, nice choice of meals and good entertainment choices"
Miinukset: "Entertainment system reluctant or slow to respond to commands"
Miinukset: "Check-in process. Baggage fees."
Plussat: "The plane left on time and arrived ontime."
Miinukset: "Minor issue: entertainment computer did not work. I wasn’t able to watch TV for the 7hrs of plane ride. Also, the crew does not respond to the blue light when passengers call them."
Plussat: "Good customer service"
Miinukset: "Not much leg room for 6'2" tall man like me"
Miinukset: "no tv and long flight. Food was terrible."
Plussat: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Miinukset: "Nothing."
Plussat: "Good overall experience"
Plussat: "Service is outstanding in economy and puts US airlines to shame. Lufthansa is the best way to fly to Europe."
Miinukset: "Clearing passport control in Frankfurt is very slow. The setup is not very good for a world class airport. You need to give yourself at least an hour."
Plussat: "I like that they doesn't take so much time for boarding"
Miinukset: "A cookie would be better than a Corny in short flight"
Plussat: "Comfortable seating so it was easy to sleep. It was a night flight and I spent most of this flight, eating dinner and breakfast and sleeping. Great cabin attendants who accommodated every need without being requested."
Miinukset: "The check in and boarding at Logan airport was horrendous. The gate attendants didn't provide the same quality of attention and information that the inflight crew did."
Plussat: "Im very happy with the costumer service of lufhtanza my mom who doesn't speak English or german flew for the first time with luftanza and she said the staff were helpful and she was satisfied with the service"
Plussat: "Nothing"
Miinukset: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Plussat: "Extremely polite and courteous."
Plussat: "Perfect"
Plussat: "Great service, crew attentiveness and economy comfort. Movie and music selection was good."
Miinukset: "Slightly larger food portion"
Miinukset: "Seat not that comfortable"
Plussat: "On time"
Miinukset: "Uncomfortable seats"
Miinukset: "2.5 h delay"
Plussat: "Our flight from Frankfort to Munich was late. Luftansa sent a representative to our flight to make sure we and others from our flight got on to the flight to Charlotte. How awesome! Plane needs more leg room."
Plussat: "On-time, excellent and friendly service. I received the special meal I requested (vegetarian Asian) and it was very tasty."
Miinukset: "Not very many English language movies. I wasn't able to get the subtitle in English for the German programs."
Plussat: "Crew were nice, helpful, and professional. Seat was comfortable."
Miinukset: "There was a lot of noise during all the flight; people were talking loudly and kids were crying all the time. The online entertainment system was not practical at all and it does not replace a 10" physical screen in the seat."
Plussat: "The plan and crew were great"
Miinukset: "Our bags didnt even leave Detroit and the Spainish bag handling company was horrible. Didnt have luggage for 3 days in Spain. Our bags on the way back didnt make the connection. Whats the deal."
Plussat: "Of course, a short flight, but the sandwich was fresh and staff helpful. Thank you."
Plussat: "The crew was friendly. They offered half a sandwich and drinks which was unexpected (and delicious)for a short flight."
Miinukset: "There was no negative only positive, two thumbs up....."
Plussat: "Even though flight was delayed the crew helped us to be comfortable .. Food was great and service is commendable. Special thanks to frankfurt crew member to guide and help us to catch our connecting flight"
Miinukset: "Very less Indian movies .."
Easiness
Muy buen servicio al cliente
There was already a group forming a line at zone 4 for a good 15mins and another group created another line just 5mins before boarding and the 1st group had to re-queue. A few of us voiced out to the floor crew but they did nothing. Earphones. Could be supplied first since the flight is suffisent for a movie.
Almost the only airline that offers free coffee and bread even in short 1 hour flights
Kiire oli nousuun mut kerettiin ksikki hyvin
Kaikki oli perus hyvää
Just average
Miinukset: "The touch screen did not work properly"
Miinukset: "Friendlier crews"
Miinukset: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Miinukset: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Plussat: "Perfect"
Miinukset: "Nothing. Flight was amazing"
Plussat: "Comfort"
Miinukset: "Internet"
Miinukset: "Boarding was crazy. Could not everyone in the gate area."
Miinukset: "Information on arrival time was not correct"
Plussat: "Flight arrived on time"
Miinukset: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Plussat: "KLM STAFF WERE VERY PROFESSIONAL"
Miinukset: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Plussat: "Food was great, enjoyed watching videos, staff very profession and friendly."
Miinukset: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Miinukset: "Fix the damn KIOSKS at Vienna!"
Miinukset: "Entertainment"
Miinukset: "There was no wifi on flight"
Plussat: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Miinukset: "Pay attention to passengers."
Plussat: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Miinukset: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Plussat: "Helpful and kind crew"
Miinukset: "I wish there was WiFi"
Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Plussat: "Friendly and efficient crew. Flights were on time if not even early."
Plussat: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Miinukset: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Miinukset: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Miinukset: "Not enough leg room"
Plussat: "Nothing to mention"
Miinukset: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Plussat: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Miinukset: "Nothing to say"
Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Plussat: "Food was excellent, service from staff was friendly, and entertainment options were great."
Miinukset: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Plussat: "The attendants took great care of us. Super smooth flight."
Miinukset: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Miinukset: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Plussat: "Great service"
Miinukset: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Plussat: "Good Experience"
Miinukset: "Nothing much"
Plussat: "The food service was good and the flight attendants were friendly."
Miinukset: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Plussat: "Flight crew; legroom even in cheap seats."
Miinukset: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Plussat: "Comfortable seats. Warm plane with happy staff."
Miinukset: "Maybe a second sandwich option for food, not everyone likes cheese."
Plussat: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Plussat: "Flight was delayed for three hours and was a very stressful flight"
Miinukset: "Flight was not on time and got to destination very very late pier management of aircrafts"
Plussat: "Good multi media access and content"
Plussat: "Great food"
Miinukset: "Sears we're toooo small"
Plussat: "They were awesome."
Plussat: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Miinukset: "Nothing. This is filler text to meet the min. characters."
I upgraded to business class and service was excellent. Only negative thing was poor selection of entertainment.
Tray was filthy. Definitely not sanitized. Flight was slightly delayed
LOST ALL OUR 4 SUIT CASES!
Missed the connection.
The legroom on this flight in coach was incredible. Service was outstanding. Everything was on time. SAS was a great experience.
Everyone was super nice! Plane was clean. The food was good. The long flight was made very pleasant by SAS.
The flight was delayed and I wasn't able to make my connection. I never got any emails from the airlines or kayak about where I was reebok. I am currently writing from Stockholm Airport. I will hopefully get to Milan later tonight. I also will ask for a refund when this odyssey is over. Ivan Manfredi
Worst airline I’ve ever flown with. My first flight got delayed so I missed my connection. There was no one to help direct where I was supposed to go and how I was supposed to get a new boarding pass. All in all, I missed another flight because of mismanagement. I’ve never spent more time waiting than being on a plane. SAS has accomplished the impossible.
Worst airline ever. It had an hour and a half delay from Miami, therfore I missed my connecting flight from Oslo to Berlin. They rescheduled me to another flight to Copenhagen then Berlin. That plane broke down, so they rescheduled me again from Oslo to Frankfurt to Berlin. There was only 1 clueless crew member at the gate tried to reschedule 50 people, she got no help. Got to Berlin 8 hours late.
Wifi connection could be better
Plussat: "Calm, friendly and professional crew, good food and spotlessly clean aircraft."
Miinukset: "Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been. I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this."
Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"
Miinukset: "SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal."
Plussat: "Boarding process was smooth."
Miinukset: "Cramped seats, at least it was a short flight."
Plussat: "Efficient"
Miinukset: "Difficult to find check in at Copenhagen airport"
Plussat: "No problems. I was satisfied"
Plussat: "On time"
Miinukset: "Nothing"
Plussat: "Crew and food were amazing!"
Plussat: "Flight arrived on time. No issues."
Miinukset: "Standard flight - nothing special I wish they would have done a garbage run prior to landing."
Miinukset: "If you want to have a different meal than what they offer, you have to contact customer service before hand. I never been on a flight so far, where there wasn’t a vegetarian option. So I was pretty surprised when they just offered beef fajitas. I asked for a vegetarian option only to find out there isn’t none. The flight attendant wasn’t super nice about it either, she just said you have to order it online. But at no point I got an email saying, if you want something different than what we offer, tell us! So that was pretty annoying..."
Plussat: "On time good food excellent entertainment clean plane good crew"
Miinukset: "No food or even water"
Miinukset: "my ONLY complaint is that I preordered a VEGETARIAN meal and got a VEGAN meal. NOT a big deal, but they should be aware of the difference."
Miinukset: "The seats were very uncomfortable"
Plussat: "Entertainment great, plane clean and newish. Breakfast way better than most competitors on transatlantic. Fruit salad, hot good sized rolls, yogurt, thick slices of ham n cheese so much better than BA’s downsized granola bar and mini muffin ( that they also serve in the upgraded class!"
Miinukset: "You really need to either have no legs or be 5’6” or less to fit in the seat without angling sideways. But alas SAS is no worse than the competitors in this department. Crew served meal 2.5 hours into 9 hour flight and about an hour after complimentary drink. My can of Coke was well gone when the mediocre dinner arrived and I got an earful for daring to ask for another one. It finally arrived after dinner with the creditcard machine etc. Yes, it was $4.00. I passed. As the coffee service was in full swing."
Plussat: "Flight on time and efficient boarding process"
Miinukset: "Food only average, some of the beverages only for purchase"
Plussat: "Airplane was fine"
Plussat: "I liked that we landed."
Miinukset: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."
Plussat: "Crew very nice. More leg room in front of seats then most planes.. Plane on time ."
Miinukset: "Not many movie choices, Food was just ok. Do not put tomatoes on sandwiches ahead of time, it makes the bread wet and soggy."
Miinukset: "There was no food so can't give food any stars"
Plussat: "We were eventually rebooked in the class we paid for."
Miinukset: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."
Plussat: "Quick flight"
Miinukset: "1 hour delays and 70 euro bag fee"
Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."
Plussat: "The crew was friendly. There were many empty seats so I had a row to myself."
Miinukset: "Being jolted by turbulence and turbulence while landing. Boarding in Thessaloniki was a little uncomfortable as we had to stand in a hot bus with no circulation on the tarmac while waiting for all passengers to board."
Plussat: "People food"
Miinukset: "Seats small"
Plussat: "They came through twice with coffee and tea after meal and snack."
Miinukset: "Meal trays were left a bit too long."
Plussat: "The food was excellent"
Miinukset: "A glass of wine free of charge would have been a nice addition."
Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"
Miinukset: "No priority check boarding for business class in Compenhagen"
Plussat: "Nothing at all"
Miinukset: "Fight was canceled and no email or communication was possible with this company. Called SAS office - CLOSED. Stood in line for 2 hours and no one came or announced anything. Checkin agents were on dope-no help and checking machines not working!"
Plussat: "Crew taking care of us was excellent."
Miinukset: "Food terrible. Our seats in Plus were in bad condition, they move us that also were in bad condition, hey you are paying Plus to have good seats!"
Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."
Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"
Plussat: "The pilots were excellent : smooth takeoff and landing. The plane seemed a bit shaky at times in the air; perhaps it was windy, although the skies were clear. Good food; good stewardesses. Entertainment had very good movie choices and games."
Miinukset: "The side lights never were turned off, so it was hard to go to sleep. On a long overseas flight, there should be some down time. It was dark outside part of the time, but never dark inside the plane. The leg room is also a bit cramped for tall people."
Plussat: "Introduce meals even to economy class"
Plussat: "Fabulous"
Plussat: "Flight itself was fine, crew was pleasant, landing in Copenhagen was pleasant"
Miinukset: "We arrived at Berlin-Tegel two hours before our flight, as is generally recommended for air travel... to find that there was no one working to check us in to our flight, and no option for automated boarding passes. We had to wait for a half an hour before a desk attendant for SAS showed up to begin checking people in specifically for our flight. We were told by floor staff that desk staff usually don't even arrive until two hours before the flight they are supposed to check in. Then when they arrived we were told we had been waiting in the wrong line (priority) and had to get at the back of the regular line. There were no signs, so we had no way of knowing this. Then someone else told us one line was for if you already had your boarding pass, the other was for if you didn't: luckily we had chosen the right one, but a bunch of other people had to move again. One passenger mentioned to staff that it would really help if there were signs (there were monitors, but they were blank) but she was ignored. The line was massive and there was only one desk agent, so it took a long time. Anyway by the time we finally got through security we only had 20 minutes before boarding. I don't even know how everyone else behind us made it onto the flight, or if they did. At our gate there were literally ten seats in the waiting area. So of course everyone waiting for our flight was clustered around, standing awkwardly, and couldn't help blocking all the walkways. Then when we thought we were finally boarding the plane we just got onto a shuttle bus to go all the way across the airport to where our plane was waiting. Overall, pretty ridiculous. I have not flown out of Tegel before so I'm not sure how much of this fiasco was the airline's fault and how much was due to the airport itself. But we were very frustrated by the time we finally took off, and will probably avoid both (Tegel and SAS) in the future if at all possible."
Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."
Plussat: "Was upgraded to business class"
Plussat: "Leaving on schedule and arriving 20 minutes early. The crew was very helpful to families with children."
Miinukset: "The air conditioner was blowing cold air on my head through the whole trip. No way to control it. Or stop it."
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