Etsi halvat lennot reitille Florida $[81-Suomeen

Plussat: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Miinukset: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."

Plussat: "yes. great travel and crew"

Plussat: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Miinukset: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."

Miinukset: "Lots of noisy babies / young children"

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "The crew was polite and professional"
Miinukset: "The food was disgusting The plane is dirty The bags are treated badly"

Miinukset: "Handling flight delay"

Miinukset: "Refund my ticket"

Plussat: "Good"
Miinukset: "Food"

Plussat: "Service"

Plussat: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Miinukset: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"

Miinukset: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."

Plussat: "Ambiance"

Plussat: "NA"
Miinukset: "NA"

Miinukset: "It was too cold in the plane."

Plussat: "Boarding was smooth; Plane was clean; Flight departed on time;"
Miinukset: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"

Plussat: "The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge."
Miinukset: "The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit."

Plussat: "Food crew and entertainment were all good thanks"
Miinukset: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Plussat: "The food"

Miinukset: "Everything !!!"

Miinukset: "I missed my flight from Nairobi to Melbourne then the airlines asked for penalties and fare difference which in total was much higher than booking a fresh one way flight. I felt that the crew at Nairobi airport handled the situation pretty well however, the staff at the Nairobi reservation office were a bit cold and not very helpful."

Plussat: "It was normal flight"
Miinukset: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."

Plussat: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Plussat: "On demand entertainment systems seem standard, as I’ve flown Qatar several times and always had it. Friendly staff. And Doha is a great connection airport."

Plussat: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Plussat: "Liked everything."
Miinukset: "Nothing was wrong but excess bagage fee is high"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "The flight attendents were chilled. Very friendly and accommodating."
Miinukset: "The food is much tastier in business class. Used to be better in economy, but that has changed."

Plussat: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Miinukset: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."

Plussat: "Very courteous!"

Miinukset: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."

Miinukset: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."

Plussat: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Miinukset: "Nothing"

Miinukset: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"

Plussat: "It was something unexpected"

Miinukset: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."

Plussat: "It was a long flight from US but was comfortable. Staff was courteous."

Plussat: "They don't charge you for any seat in economy class"
Miinukset: "The boarding process feels very hostile, they are not nice and you are threaded as a terrorist (while they smile at you during the process). Since a new policy of TSA according to them, you cannot take your computer with you in the plane. This means that working in your way back is very hard and you will be loosing the day which is very uneficient. But what was even worse, is that they didn't allow me to check my bag in the last connection gettting to the US, instead they made me check it from my original destination which made me loose almost two days of work without giving me a logic response on why I couldn't check my bag from my inbound flight to the US. By the way, this protocol from TSA is terrible. No internet in their flights No chargers plugs in all of their flights (including the ones that take you more than 4 hours) Lunch in their 15 hours flight is mediocre, everyone was starving since they only gave us one mini empanada."

Plussat: "Nice flight attendants, frequent fluid services."
Miinukset: "There was no Wifi in the plane."

Miinukset: "They never gave my baby's stroller when I landed at my destination..i.e. Houston. They said I have to pick it up only at baggage claim..and I had to carry my baby with 2 hand luggages all the way through immigration until I reached baggage claim...very disappointed with this. ..Other airlines handed the baby stroller as soon as you got off from the flight.."

Plussat: "The airline did not give me 2 seats next to each other like I had booked more than 6 months prior to the trip. They refused to give my friend and I the 2 seats I had iriginally paid for and booked so we were stuck in the very last row of the entire plane with no reclining seats and terrible service for over 13 hours . Completely awful and really disappointing"

Plussat: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Miinukset: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."

Plussat: "New planes, Excellent Service"
Miinukset: "Meals could have been better"

Plussat: "all the crew they were awesome it's my favorite airline QR⛤⛥⛦⛤⛥⛦⛤"
Miinukset: "I like every things"

Plussat: "Service was excellent and food was all right. I do not eat meat or dairy but there was still some food for me on this flight."
Miinukset: "No complaints whatsoever."

Miinukset: "They didnt let me sit with my family and my seats were changed twice after i was checked in without notifying me. I have anxiety issues and it was really hard"

Plussat: "The crew was polite"
Miinukset: "I ordered a vegetarian meal and they didn't have one for me. The breakfast was terrible. Green beans and strawberry yoghurt!?"

Miinukset: "I've been traveling for quite some time but it's the first time that I've got sandwiches inboard from start to end on a 16 hours flight. Turkish airlines what were you thinking about? Feeding people sandwiches and water during an 11 hours flight from Miami to Istanbul, are you guys serious?"

Miinukset: "Aircondi"

Miinukset: "Not much leg room on economy class. 200 $ extra makes the trip better"

Plussat: "Crew was below average,seats was horrible"
Miinukset: "The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight"

Plussat: "Fast boarding"
Miinukset: "A little bit hot on board"

Plussat: "It was all good"

Plussat: "Everything! Thanks"
Miinukset: "Everything was perfect"

Plussat: "There was a terrible weather in Miami, also the traffic was heavier than normal. my wife arrived to the airport 1hour prior departure, she couldnt get checked in! Even though the floght was delayed 3-4 times For a total of 2 hours! We were very upset since we have a wedding celebration scheduled and the airline showed no flexibility even in situations where the floght was delayed! They charged alot of mone to rebook for the next day"

Plussat: "I’ve flown Many airlines in the past but my experience with Turkish airlines was wonderful. The only bad thing was that there was a lot of turbulence. The staff were super helpful, every time you asked for something they provided quickly. The seats were spacious. Great flight entertainment tons of movies to choose from. Food was yummy. Will defenitly fly with Turkish air in the future."

Miinukset: "Air in the cabin to dry"

Plussat: "Plane, seat and entertainment are very good."
Miinukset: "None"

Plussat: "Great service and brand new plane!"

Plussat: "Good entertainment"
Miinukset: "No soap in bathroom."

Miinukset: "Turkish air had great service, food, entertainment and nice comfortable planes. Left on time and arrived on time. Two unrelated issues at Miami airport they didn't have a separate line for the people holding global entry and at the Istanbul airport no info desks to direct passenger to their connecting flight"

Plussat: "Very nice journey. Personel super, they help everysecond"
Miinukset: "I want to read other newspapers They have use only one boice"

Plussat: "Planes are clean, crew are remarkable professional and attentive. Entertainment center is comprehensive"

Plussat: "they do really their best- they have a good standard."
Miinukset: "english is hard to understand"

Plussat: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants. Gave us pillows, blankets, headphones, slippers, socks, ear plugs, an eye mask, and toothbrush and toothpaste."

Plussat: "N O T H I N G"

Miinukset: "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"

Miinukset: "Two hours delay and lost baggage"

Plussat: "Happy staff"

Miinukset: "Sears to close too tight"

Plussat: "Old school service and amenities"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Your crewsom"
Miinukset: "Nothing"

Plussat: "Good and comfortable"
Miinukset: "Food"

Plussat: "For 11 hours trip - Crew for the THY was excellent They made the trip better and efficient Kudos to THY crew"
Miinukset: "Nothing everything was great"

Plussat: "Smooth flight and shorter than planned. Good service overall."
Miinukset: "I liked everything"

Plussat: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Miinukset: "See above"

Miinukset: "Yes, everything was really good"

Plussat: "The flight crew on my side was great!"
Miinukset: "There was one stewardist not on my row but on another row that I witnessed getting very frustrated and was rude with a few customers. It was uncomfortable to watch her be that way. I'm glad it wasn't me but I feel bad for her and the others."

Miinukset: "I made request by the phone, for service animal. They told me to call back after 24h!!! After 5 days of waiting, more than 50 calls to customer "support " that barely speak English, I was forced to go to "Airport " to chek what is the problem with my request. Over there they helped me, and everything was fine after that. But this is RIDICULOUS, that I need to go to f... airport to solv the problem. Never ever turkish!!!!!!"

Plussat: "Upgraded to business class no problem. Flight attendants were wonderful and very attentive. Delicious food. Chair laid out comfortably into a bed. Best long flight I've ever taken"
Miinukset: "Nothing bad to say"

Plussat: "Very nice."

Plussat: "Everything."
Miinukset: "The Kate arrival at the final destination."

Miinukset: "Excellent"

Plussat: "Turkish Airlines has the best service in the industry, being in a stressful job and dealing with people, the attendants do an excellent job trying to cater to passengers needs to make their trip joyful and easy. 5 star service. I'd prefer them over any other company whenever possible."

Plussat: "Love everything... i was actually surprised... The crew was the bes"

Plussat: "The service was great non stop and the goodies for the kids was amazing."
Miinukset: "All was good"

Plussat: "There was free movies to watch along with a travel bag."
Miinukset: "The food options were not good for vegetarians or vegans."

Plussat: "Everything was great this was the greatest flight I took. I travel a lot. The service was 100 ten % perfect. Thanks to everyone for a great service."
Miinukset: "I don't think anyone could say they didn't like something about the flight or service."

Plussat: "DIRECT FLIGHT TO ISTANBUL FROM MIAMI. UNFORTUNATELY I WAS IN A RUSH TO REACH TURKEY FOR A MEETING. USUALLY I PREFER TO GO THRU ROME WITH A FEW DAYS LAY OVER SO THAT I CAN HAVE BETTER SERVICE, FOOD AND PAMPERED TREATMENT AS BUSINESS CLASS SERVICE SHOULD BE. WHO CHOSE THEM TO BE THE "BEST AIRLINE IN EUROPE"?? AS THY CLAIM TO BE!! BLIND PEOPLE??"
Miinukset: "DAMAGED MY LUGGAGE EXTENSIVELY, THIS IS THE THIRD TIME BY THE WAY), KEEPS REFERRING ME TO AN INSURANCE CO WITH AN E MAIL ADDRESS THAT DOES NOT RESPOND, NO TELEPHONE NUMBER BY THE WAY IS FURNISHED EVEN THOUGH I HAD ASKED FOR, REPEATEDLY. -HAD TO WAIT TO PAY FOR BUSINESS UPGRADE SINCE THERE WAS ONLY ONE PERSON TRYING TO COLLECT OVERWEIGHT LUGGAGE PAYMENTS AS WELL AS UPGRADE PAYMENTS, WHILE KEEPING ME IN LINE FOR 45 MINUTES FOR A BIZ CLASS UPGRADE. AFTER I PROTESTED, A TURKISH LADY SUPERVISOR SMIRKINGLY SAID THAT I HAD TO WAIT IN LINE SINCE THERE IS ONLY ONE PERSON SERVICING! GO FIGURE!. VERY TURKISH APPROACH I WOULD SAY. PASS THE BUCKET.. -NO CONCERN FOR BUSINESS CLASS SERVICE. PLEASE TELL THEM TO GO AND TRAVEL IN ALITALIA, SWISSAIR, UNITED, DELTA, VIRGIN (THE BEST) ,BUSINESS CLASS AND SEE HOW THEY PAMPER THEIR CUSTOMERS FROM CHECK IN, TO GREAT AND AMPLE GOOD FOOD AND CONTINUOUS SERVICE. -UNLIKE THY STALE, FROZEN FOOD. BAD BREAKFAST, NO AMPLE CHESE SELECTION (ONE SLICE WHITE CHESE ONLY), OVER COOKED BAD BURNED TASTING TEA. -SERVICE: THE MALE STEWARD DROPPED SALAD ON THE NEXT SEAT AND IT STAYED THERE FOR 5 HOURS. PICKED UP BY A FEMALE STEWARDESS AS WE ARE LANDING. IF THEY WISH TO USE MORE MALES ON BOARD THEY SHOULD AT LEAST TRAIN THEM WELL. I HAD TO WAIVE AT 3 DIFFERENT MALE STEWARDS AND THEY ALL PASSED BY NOT ACKNOWLEDGING AND I WAS SITTING ON THE FIRST ROW AISLE! THEY ARE RUDE, UNCARING, SHODDY SERVICE PEOPLE.."

Plussat: "The food is the best."

Plussat: "plane, flight, food, service, friendly staff, time, landing/departure times, luggage delivery"

Plussat: "I loved the flight attendants, they were super sweet to us, specially our daughter"
Miinukset: "There is not free wifi!"

Plussat: "I did enjoy all aspects crew, food ,"
Miinukset: "Bathrooms need to be cleaned more regularly."

Miinukset: "Wine quality was low. I would have paid for better quality wine. Otherwise the staff was very accommodating and friendly."

Plussat: "It was amazing in the airline so good, my next fly to my final destination was on the next day so Turkish airline provided free hotel for the night so I won't have to stay in the airport sleeping. Best airline"

Plussat: "Beautiful plane, loved the larger bathrooms and entertainment selection."
Miinukset: "My food was delayed and congealed. Not good at all. My Steward in my section was not observant and aloof personality. Not a problem for me but was never offered bread and when asked for tea during service it seemed like I was putting him out."

Miinukset: "Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing. No temperature was taken before boarding."

Miinukset: "Everything was great and went smoothly."

Miinukset: "Love delta. Everything was excellent"

Plussat: "The crew was helpful but left you alone unless you needed something."
Miinukset: "Travelers who have already had covid need to stop wearing masks!"

Plussat: "Clear announcements, nicely stated mask rem8nders, center seats open"

Plussat: "Very clean, kind w mask instructions, like boarding back to front"

Miinukset: "Broken tray table literally off its hinges and unusable."

Plussat: "Baggage handlers extremely fast"

Miinukset: "Nothing. Perfect flight."

Plussat: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Miinukset: "Be on time , delayed for an hour"

Plussat: "Flight to Atlanta was good going to watch a movie. Missed our connecting flight in Atlanta due to sitting on the tarmac for 25 minutes"
Miinukset: "Do not put your connecting flights one terminal miles away from the other terminal"

Plussat: "Very friendly and professional."
Miinukset: "Better options in economy for food"

Miinukset: "Too many flight delays and gate changes"

Plussat: "The Crew"
Miinukset: "No AC..."

Plussat: "Lift off and landing was excellent"
Miinukset: "Nothing"

Plussat: "The crew was polite and attentive the entertainment was good. Every thing else was pretty disappointing. The bathrooms onboard were pretty Dirty. The flight was delayed and no overhead baggage space. For such a long and delayed flight they gave me one pack of cheez it. Terrible value for money :("
Miinukset: "More snacks considering the delay. Maybe even a some sort of credit for my time wasted."

Plussat: "There was no flight"
Miinukset: "Flight left without notification. This was my dads connecting flight and it was missed, due to delays."

Plussat: "It was fine. They didn't charge me for the exit row, so that was nice"
Miinukset: "N/a. It was fine"

Miinukset: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."

Plussat: "I like how friendly the crew was"
Miinukset: "Our flight was delayed by an hour and we had a connecting flight IN ATL that we had to get to in :30 minutes. By the time we got off the plane we had :15 minutes to get to our connecting flight. We barely made it. They were about to close the door on us. Didnt really appreciate that."

Miinukset: "Flight was delayed."

Miinukset: "Boarding is as usual chaotic"

Plussat: "Boarded fast"
Miinukset: "Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying"

Plussat: "Timing of the flight and the luggage step by step notification"

Plussat: "Fast"
Miinukset: "Surrounded by screaming kids, screaming adults and no AC"

Plussat: "Comfort"
Miinukset: "Never on time"

Plussat: "The quickness of boarding n the crew"
Miinukset: "the landin n small seats"

Plussat: "Plane was clean and updated"
Miinukset: "No negative opinions"

Plussat: "I didn’t"
Miinukset: "There was an issue when taxing to the runway and we had to be towed back for repairs. The problem was as we waited there was no AC for too long. The staff was also very unfriendly. 2 times they hit my seat with their cart. I was just not a great experience"

Plussat: "Flight was short"
Miinukset: "Was charged $60 for a bag that was supposed to be free"

Plussat: "On time, staff, and overall service"
Miinukset: "No complaints"

Miinukset: "delayed flight"

Plussat: "On time take off."
Miinukset: "No comments"

Plussat: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."

Plussat: "The Captain greeted each guest both on and off the plane !!"

Plussat: "Departure was right on time and we actually arrived 15 minutes early."
Miinukset: "The inflight monitor worked but none of the data (GPS altitude or speed) was working."

Plussat: "I like service"

Miinukset: "That's the flight is clean"

Miinukset: "You had me check my hand luggage with expensive items that did not arrive."

Plussat: "The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too."
Miinukset: "Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service"

Miinukset: "Planned my trip for my birthday/10 year anniversary. The first leg of the trip, flying from ft Lauderdale to atlanta was ok except for the pilot having to circle around bc he was too close to the airplane in front to land. This made us supposedly late to our connecting flight which by the way was not supposed to leave before 8:10. My husband and I arrived at the gate about 10 minutes before only to be told that the door was locked. Needless to say, we weren't the only ones. When we got up to the desk, the attendant was extremely rude. I was having a conversation with my husband about a dog that had just passed us . She immediately made her way into the conversation asking me what i was saying. I told her I was talking to my husband about the dog and under her breath said : " I'm sure you were." I then told her that i was more than sure about what I was talking about. We get booked on another flight and my seat was the only one without a working monitor. We asked the suitardess to see o If there was anything that could be done They tried to reset it to no avail. Since we didn't say anything else, it was forgotten about. My husband shared his screen with me so that I wasn't totally bored on the flight. Not the way I wanted to start off my birthday but I'm glad that nightmare is over Delta really needs to retrain their employees on customer service bc it leaves a lot to be desired!"

Plussat: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."
Miinukset: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."

Plussat: "Super smooth takeoff and landing. Great plane, more legroom than other airlines."

Plussat: "It was smooth sailing all the way"
Miinukset: "The people sitting next to me thinking my space was his space too"

Plussat: "Friendly staff. Very accommodating."
Miinukset: "Wifi never works. I wanted to charge my phone, but my outlets weren't working, either (my neighbor had no issues). Kinda sucked considering I was planning on working on my flight to New York. The AC was blasting humid air, so it was extremely uncomfortable."

Miinukset: "Our flight was delayed by an hour, which didn't really affect me, as Detroit was final stop. However, there were a large amount of people on the flight with connecting flights coming into Detroit. I am POSITIVE that several of those people missed their connecting flights as the flight attendants and crew did not allow for them to leave the plane first. As people seem to be so self-centered anymore, the attendants should have announced that people were not to leave until all passengers with connecting flights had left the plane. Very sad that people can't use common courtesy all by themselves, but as they can't, it should have been enforced by the team on the plane."

Plussat: "The Delta cookies that were offered as a snack"
Miinukset: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."

Plussat: "Crew was fantastic and I really enjoyed having multiple USB ports to keep my devices charged."

Miinukset: "I could not print my boarding pass, get it on email, get it at the airport. A waste of their time and mine. And makes no sense. It is some new policy of Delta. Not good"

Miinukset: "No in flight entertainment"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service."

Plussat: "The crew was Ok except at the beginning when they could help more inside the plane with finding the seating."
Miinukset: "I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed."

Miinukset: "The food"

Plussat: "-"
Miinukset: "I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA."

Plussat: "Super confortable"
Miinukset: "Ok"

Plussat: "More space for the kids!!"

Miinukset: "All good"

Plussat: "Crew was helpful, food was good"
Miinukset: "Seating could have been better"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "All except bfast"
Miinukset: "Bfast"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Very nice crew"
Miinukset: "Legroom"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Plane was clean and a little more roomy than most long distance flights."
Miinukset: "Entertainment system in my row didn't work correctly. Flight delayed due to weather. On board announcements said Lufthansa would rebook passengers with connecting flights and tell us arrangements as soon as we landed. No sign of Lufthansa reps at arrival gate area and zero directions on where to go. Had to walk miles through Frankfurt airport , go through immigration and security again without any direction one where to find Lufthansa and when finally found Lufthansa service counter it was understaffed with long lines and confusion. By time we learned rebooking, we almost missed rebooked connections. So much for German organizing and efficiency."

Plussat: "Our cabin service was superb Our seats were wonderful"
Miinukset: "Nothing it was perfect"

Plussat: "Service, food, efficiency of staff and departure and arrival"
Miinukset: "All was better than expected."

Plussat: "The plane was very good , the hospitality was very good b"
Miinukset: "Every thing in Lufthansa was horrible"

Miinukset: "professionalist from the whole crew"

Plussat: "Clean plane. Friendly staff"
Miinukset: "Worst selection of movies."

Plussat: "Always professional in every detail Great food Great customer service"
Miinukset: "The variety of drinks"

Miinukset: "no screen for movies getting all aboard without dividing into sitting numbers."

Plussat: "In time on arrival with a good chance to catch the next flight"
Miinukset: "Did not get the food of my choice. The system was blocked for early check in."

Miinukset: "Due to repair aircraft equipmen, almost 1h delay my flight."

Plussat: "The seating went very efficiently and fast. All the flight attendants were extremely friendly. Food was great and there were plenty of movies for adults and kids. Would chose Lufthansa again"
Miinukset: "I was in economy class and the lady in front of me put the seat back. My knees hit the seat the whole flight and I am not that tall 5.6."

Plussat: "I was rebooked on another flight earlier."
Miinukset: "Nobody bother to call me or email me. No Lufthansa or kayak . I called Lufthansa and have them rebooked my flight. And they were wonderful."

Plussat: "No surprises Plenty of leg space for economy Good food"
Miinukset: "Nothing"

Plussat: "Convenient connections, fantastic airport, new aircraft with many large toilets in lower deck, super professional crew, really make a big difference when travelling 9 hours with 3 young kids."

Plussat: "Service, flight, everything was flawless. Departure and arrival ahead of time. Great staff. Congratulations to Lufthansa. Keep it up."
Miinukset: "I liked everything."

Plussat: "A380 flies smoothie."
Miinukset: "Drop Off bagage at MIA airport. I did online check-in..but, the line for DropOFF so long and only ONE person attending..i suggest improve desk services..."

Plussat: "Super staff!"

Plussat: "The airlines gives the best flights possible."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."

Plussat: "On time rout"

Miinukset: "The flight was a replacement for a cancelled flight. In addition to this, it was delayed. The flight attendants did not compensate for our inconvenience and were not very friendly or available in general. The incoming flight had been delayed by hours, with boarding and deplaning and a very bad attitude."

Plussat: "Nothing"
Miinukset: "Cancellation"

Plussat: "New airplane, very nice and comfortable. Great service. Smooth flight.. 10 hours - no turbulence. :)"
Miinukset: "They lost Both of my laguages."

Plussat: "As I noted above, both LH crews worked well. They were very professional, spoke languages as needed, accommodated passengers' requests, served edible food (mostly) and were visible and available throughout. The long-distance Airbus plane was comfortable enough. I like the idea of putting all the bathrooms downstairs ... but ..."
Miinukset: "... putting all the bathrooms downstairs might create difficulties for handicapped passengers. I am not sure how this is handled; perhaps help is provided, or perhaps there is one bathroom at flight-level."

Plussat: "everything except the fact that no explanation was given why the plane was delayed by an hour and a half"
Miinukset: "Food was not very good for a few euros mote per passenger food could improve a lot"

Miinukset: "No air vents"

Miinukset: "They only had two meal options and the ran out of the vegetarian option. There were many people on the flight that didn't get a meal or had to take the meat option when they would have preferred the pasta."

Plussat: "Crew was good"
Miinukset: "Space is horrible on seat 64A economy seating in the 380 is very tight"

Miinukset: "The AC was set to way too high temperature. Very uncomfortable. Sweaty and smelly Lufthansa style. I asked to adjust the temperature - the flight attendant said she would . Maybe they fixed it next flight. The temperature is set up by sections. All othe sections were ok except the one with the row 79 in it."

Plussat: "Thank you very much for taking care of my mother she is 79 years old doesn't speak English. and needed wheel chair. and she was thrilled happy and very comfortable thruw all your flights. I want to thank you personally from the bottom of my heart because it's very hard for me to send her overseas with her condition and no language. you guys awesome thank you very much again."

Plussat: "Everything! Service, entertaintment, smooth flight"
Miinukset: "The food could be better. I had the chicken dinner which was not very impressive. And the bread was horrible."

Plussat: "Flight was delayed"

Plussat: "The crew was very kindly"
Miinukset: "The noise of the bathroom doors. Every time that one of the 120 passengers use one bathroom close to my seat I wake up suddenly, because is very hard the impact to close the door and at 2 am was terrible."

Miinukset: "Not much. This airline hit all points of the travel experience with consistently high quality execution."

Plussat: "Nothing"
Miinukset: "Service and attitude"

Miinukset: "More space between seats"

Plussat: "The meals are always generous and pretty feeling, nice and knowledgeable crew"
Miinukset: "The TV remote is getting old, it didn’t respond when I press any button, so it was impossible to watch anything or use it at all"

Miinukset: "FOOD"

Plussat: "Helpful and friendly crew."

Plussat: "Все"

Miinukset: "The check in process was confusing as the MIA location required that passengers take luggage to an area away from the ticketing counter, no explanation and almost zero signage. We walked around the airport until we found the location. Truly a horrible experience in MIA. Move to TPA!!"

Plussat: "Crew"
Miinukset: "Seat"

Miinukset: "All"

Plussat: "Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)"
Miinukset: "Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk."

Plussat: "Entertainment"
Miinukset: "Food"

Plussat: "good landing on windy day"

Miinukset: "Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late."

Plussat: "Just on time flight, good service from crew on board."
Miinukset: "They do not offer liquor in an international flight. Long wait for baggage at SVO. Entertainment service has poor usability."

Plussat: "Service was very good"
Miinukset: "The seats are horrible!!! The 2 plug system for the headphones which prevents you from using you own"

Plussat: "Boarding was smooth"
Miinukset: "I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either"

Plussat: "Good price for the tickets."
Miinukset: "Worst airport i’ve been thru."

Plussat: "The flight was on time and it was not crowded"

Plussat: "Staff, flight attendants, aircraft and most importantly the flight itself."

Plussat: "Friendly staff, they were very helpful and smiled"
Miinukset: "No vegeterian option on the flight. Long flight with a lot of food, but not the best food. Snacks were good though"

Plussat: "My flight was on time and boarding was really fast also"
Miinukset: "Food was horrible! And seats are so tiny"

Plussat: "The flight was on time. The crew was friendly and helpful. The food was fine for such a short flight."
Miinukset: "Boarding process was not well-organized. Specifically, there was no announcement of the boarding starting or continuing. You just had to know when it's supposed to start and show up at the gate. Boarding is general, without any division by rows or groups, which means people in row 6 and in row 20 board at the same time, creating a long line. This slows down the boarding process and causes frustration in less patient people."

Plussat: "Watching flight attendants work hard, to try to calm the screaming children"
Miinukset: "minimum leg room"

Plussat: "Great service, pleasant flight"

Plussat: "Snack was good and crew was friendly on this short flight"
Miinukset: "Security and check in at Moscow took a very long time."

Plussat: "Crew was nice and helpful."
Miinukset: "They sent me an email to check in online, so I did checked in one day previous to my flight but it is a waste of time because you still need to make a huge line to check in again and get the printed boarding pass."

Plussat: "Clean nice excelente seat"
Miinukset: "Very difficult airport No information"

Miinukset: "It was terrible! It was nightmare! The airport in Moscow was overcrowded and after being in a long, long lane we were told at the counter that we were 5 minutes late! Five minutes! We missed our flight and all the other connections were canceled. Perfect! Worst customer service ever! Never again will use this airline!"

Miinukset: "Crews rarely smiles"

Miinukset: "Very rude staff checking in the bags. My bag got lost, so here I am in Romania, on vacation without any clothes and toiletries."

Plussat: "The seats, considering they were in coach, were comfortable and all the armrests went up for freedom of movement sake."
Miinukset: "The food was not great, over cooked veggies and bland. For an 11 hr flight, we were served dinner and then upon waking, served another dinner - no breakfast? The bathrooms smelled like urine even before take off. Most of the flight attendants were nice. Ours while pleasant, rolled her eyes when I asked for some wine and a glass of water, like “ugh Americans always have to be so decadent” lol, but she did serve me, so wat ever that’s worth. The movies selection was pretty limited and the system that played it was super slow and a little archic."

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Plussat: "Googlooking, elegant and courteous flight attendants. Good service, good food, tooth brushes in the bathrooms in econom class too."
Miinukset: "Too few options of food and drink for purchase in the "Flight caffe" and te same options of food for the second food service in econom class."

Plussat: "Very good food"

Plussat: "Good crew."
Miinukset: "My earphones did not work. Food was not very good. The plane was noisy."

Plussat: "Nothing to complain about."

Miinukset: "I had a very bad experience with my trip. I was not allowed to get on the plane from miami to moscow because i did not have a russian visa, even though i had a visa for Belarus, my final destination. How would i know that the flight from russia to minsk is a domestic flight? There is no information online about needing a russian visa when being a transit passenger in Moscow. I was not offered any refund for my ticket and the cheapest option was to pay an extra 600$ and fly in 2 days to NY JFK and from there to fly to Moscow-Vilnius. My flight from Miami to JFK was very delayed with American Airlines and i missed my connection to Moscow. I had to pay another 100$ and fly the next day to Moscow. That fight was again delayed and AGAIN i missed my connection to Vilnius. I got to the gate 20min before the take off time but i was not allowed to get on the plane.I had to fly later that night. The whole trip, which was supposed to take 14 hours ended up being 4 days and almost double what I originally payed, not to mention the stress and waste of time. If i knew how the trip would pan out I would never have taken this route."

Plussat: "Gogol airplane was fun to fly"
Miinukset: "Some minor organization flops at boarding in Miami airport"

Plussat: "thank you"

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Plussat: "Friendly and halpfull stuff"
Miinukset: "Food is very poor quality and untasty. Last rows of seats do not have chosee because alternative meal is finish..."

Miinukset: "We boarded our flight in a timely manner. We sat in our very uncomfortable seats and were unpleased to discover that we did not have any in flight entertainment due to a major glitch in the in the screen systems. The flight attenders offered to scatter us around the airplane to no avail. More than half of the airplane was without entertainment and no options for alternatives. No one should be stuck on an crowded airplane fo 9 hours with nothing to do."

Plussat: "Service was great and details were on point. Loved the toothbrush and tooth paste in the bathroom when everyone woke up from a 9 hour flight."
Miinukset: "There wasn't much to complain about."

Plussat: "Good airplane, low noise, steady flight, lots of legroom, great pilot work."
Miinukset: "Awful boarding. They got everybody onto the bus with no air conditioning and made us wait standing for 20+ minutes until the very last passenger got on the bus packed like sardines in a can. Than we rode on that bus all the way around the landing strip to the other side of the field. Seats on the plane could use a little more padding for backbone support. Crew could be a little more inviting and smile once in a while."

Plussat: "Everything, service ect...."

Plussat: "Fast and attentive service"

Plussat: "Fast and easy boarding. Nice crew. Individual entertainment TV set with multiple options."
Miinukset: "Food was terrible; it made my boyfriend and me sick. Attached (unremovable) headrest made seat more uncomfortable. Bathroom smelled like urine."

Plussat: "Crew is surprisingly awesome. Plane is small but very comfortable with enough legroom. Pilots were really good. Great landing at bad weather."

Plussat: "Smooth flight."
Miinukset: "Entertainment console didn't work. Obviously, this made for a long trip."