Etsi halvat lennot välille Frankfurt - Suomi

Plussat: Great service

Plussat: The staff tried to help me when it was evident we would not arrive on time

Miinukset: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.

Plussat: Very friendly and helpful crew.

Miinukset: Very slow service at checkin, was not even available when I arrived at the airport

Miinukset: My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you

Plussat: The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!

Plussat: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Miinukset: Head rest on Seats tilts slightly forward making long flight uncomfortable

Plussat: I have never been treated so poorly by counter people in my life!

Miinukset: After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!

Plussat: Speed boarding process.

Miinukset: No entertainment system on a 3 hour flight...

Plussat: New plane, good food choices.

Miinukset: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Plussat: I wish I found somebody to take me around

Miinukset: No complains

Plussat: Seats larger and more comfortablethan 3xpected.

Miinukset: Food and drink overpriced.

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Plussat: most of the crew were polite and helpful

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Miinukset: would not check my bag to final destination

Plussat: Face recognition was amazing

Miinukset: Too hot on plane

Plussat: Very friendly and helpful crew.

Miinukset: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!

Miinukset: Very slow service at checkin, was not even available when I arrived at the airport

Miinukset: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!

Miinukset: Still waiting to board after missing this connection had to be booked on another airline

Plussat: The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out

Miinukset: Boarding was chaotic and congested with not much information or order.

Plussat: Great service

Plussat: Crew was awesome

Miinukset: .

Miinukset: Still waiting to board after missing this connection had to be booked on another airline

Plussat: Great service

Plussat: The staff tried to help me when it was evident we would not arrive on time

Miinukset: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.

Plussat: Great service

Plussat: Flying with KLM is a pleasure

Plussat: Staff very pleasant

Miinukset: Evening snack was not the greatest breakfast was pretty food

Plussat: Crew was awesome

Miinukset: .

Plussat: Boarding pricess

Miinukset: Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests.

Miinukset: I did not like the fact that the United flight I came in on was over a MILE of corridors away from the outgoing flight.

Plussat: The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!

Miinukset: I wasn’t able to fly because my passport was stolen

Plussat: Very friendly and helpful crew.

Plussat: Shirt flight but well catered, boarding was efficient and quick.

Miinukset: Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside

Plussat: Flying with KLM is a pleasure

Plussat: Great service

Miinukset: Very slow service at checkin, was not even available when I arrived at the airport

Plussat: Crew was awesome

Miinukset: .

Plussat: The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out

Miinukset: Boarding was chaotic and congested with not much information or order.

Plussat: Very friendly and helpful crew.

Plussat: Speedy boarding process, good meal choices.

Miinukset: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.

Plussat: reasonable leg room comfortable seat

Miinukset: No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better

Plussat: Speed boarding process.

Miinukset: No entertainment system on a 3 hour flight...

Plussat: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Miinukset: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

Miinukset: When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Plussat: staff were polite, helpful, and efficient

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

Plussat: Short, convenient, direct, value for money.

Miinukset: Not comfortable, small plane.

Miinukset: airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.

Plussat: The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!

Miinukset: The boarding gate has too little space and was chaos.

Plussat: Loved the German touches like real silverware, good wine, and German movies with English subtitles! Also appreciated lots of liquids and never had to go searching for hydration.

Miinukset: Everything was great until we landed and I stood up in the aisle. A woman two rows behind opened the overhead compartment and pulled her huge backpack out, landing it right on my head! OUCH! I scolded her and she apologized, but, REALLY? Perhaps the crew needs to reiterate how dangerous this is to do! My head still hurts a little on top, almost a week later. Ugh.

Plussat: The food was good was good

Miinukset: The entertainment was poor the movies selection was poor

Plussat: Very enjoyable

Miinukset: I have no complaints

Plussat: Hi enjoy the trip

Miinukset: No complaints

Plussat: New plane, good food choices.

Miinukset: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Plussat: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.

Miinukset: Our boarding was an hour and a half delayed

Plussat: The food was good was good

Miinukset: The entertainment was poor the movies selection was poor

Plussat: Crew was so attentive and helpful. Very courteous and friendly. Had great experience.

Miinukset: Head rest on Seats tilts slightly forward making long flight uncomfortable

Plussat: smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value.

Miinukset: having to come back from vacation!!

Plussat: Everything was on time and efficient.