Etsi halvat lennot reitille Gran Canaria $[7232-Helsinkiin

Plussat: "The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way."

Plussat: "-"
Miinukset: "Will never use Lufthansa again"

Plussat: "The crew was friendly. The seating was ok but dirty floors"

Plussat: "Absolutely amazing service"
Miinukset: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."

Plussat: "Nothing much to say. The crew was polite, kind and professional."
Miinukset: "nothing."

Plussat: "Service"
Miinukset: "Delay for both leg trip."

Plussat: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
Miinukset: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

Plussat: "everything from the boarding and check-in process to in flight comfort."

Plussat: "everything from the boarding and check-in process to in flight comfort."

Miinukset: "No TV in the chair ,even no group TV The the crew member in the business class lady was too aggressive in her way as if we are working for her , too tide chairs"

Plussat: "Lufthansa long haul flights has a really cool air flight status system."
Miinukset: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Miinukset: "Seats are quite uncomfortable and not so quite flat. For an overnight flight it was quite painful."

Plussat: "Great amount of legroom, snack given even though < 1hr flight"

Miinukset: "Turbines did not start up initially. 1h delay."

Miinukset: "Los Angeles to Frankfurt on an A380 was great. Flight to Tel Aviv was good. But trying to navigate around Frankfurt was very difficult."

Plussat: "Clean airplane, Nice seats. Very nice crew. Good connecting flight."

Plussat: "Nothing to say anything flight is cancelled two time. Fed up of Lufthansa service."
Miinukset: "Change flight rules and regulations. Shouldn't cancel any flight even one passenger booked air ticket. Lufthansa is very worst service."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Miinukset: "1hr 20 minutes late"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Transfer route through Frankfurt Airport was tight but not as tight as outbound. Lovely crew."
Miinukset: "Bus to plane at departure, no room in overhead lockers as space taken up with small bags"

Plussat: "Short flight, snacks, timely take off and landing."

Plussat: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Miinukset: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc."

Plussat: "The food was tasty but the service was excellent. Lovely staff."
Miinukset: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."

Plussat: "All"
Miinukset: "Nothing"

Plussat: "Travel is good and comfortable"
Miinukset: "Travel from Frankfurt to London was quite late start . Delay in immigration check."

Plussat: "on time no hassle"
Miinukset: "nothing in particular"

Plussat: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Miinukset: "No negatives."

Plussat: "Nothing"
Miinukset: "The whole experience"

Miinukset: "We had 30 minutes delay"

Plussat: "I like everything about Lufthansa in terms of quality and service"
Miinukset: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Miinukset: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Plussat: "I arrived at my destination completely unstressed."
Miinukset: "Security checks, but this is unavoidable"

Miinukset: "Cancelled flight."

Plussat: "Not much at all"
Miinukset: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"

Miinukset: "Cancelled then delayed then had to stay in Frankfurt and was a day late"

Plussat: "The environment was very nice. Relaxed and roomy"

Plussat: "Everything as expected"

Plussat: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Miinukset: "Our flights were delayed both on the way there and back"

Plussat: "Great flight and a super smoth landing in strong southerly winds."

Plussat: "On time."
Miinukset: "Nothing"

Plussat: "Smooth ride. Almost made up some flight time......"
Miinukset: "No entertainment, Two hour delay......almost missed our connecting flight."

Plussat: "Everything went according as planned. No problem at all."
Miinukset: "There is nothing I didn’t like."

Plussat: "No delay and the landing is smooth"

Miinukset: "Cramped space in economy class."

Miinukset: "The flight was late."

Plussat: "The female flight attendants always look great."

Plussat: "I liked how generous they were with food and drinks"
Miinukset: "Free WiFi could have made the flight a lot better"

Miinukset: "Very nice crew and great food"

Plussat: "Information sharing by pilots and crew. Economy class leg room is good."
Miinukset: "All good up to the level"

Plussat: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Miinukset: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Plussat: "Crew good and seat OK but not exceptional for business class"
Miinukset: "Food was average - main course could have been better. Range of movies ok but not great"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Fast boarding"
Miinukset: "Slow in refuelling, got us delayed for 40-"

Miinukset: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plussat: "Slow service."
Miinukset: "Better communication!"

Miinukset: "Boarding was very slow."

Miinukset: "They left my bag off the plane. Ridiculous."

Plussat: "Crew was ok."
Miinukset: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Plussat: "The crew"
Miinukset: "Seat comfort"

Plussat: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Miinukset: "Pay attention to passengers."

Plussat: "Being fed was amazing and watching free TV was great!"
Miinukset: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Plussat: "the crew was nice"
Miinukset: "Seat confort on long flights, leg rooms,"

Miinukset: "The flight was cancelled and had to be rerouted on United Airlines."

Plussat: "The flight arrived a few minutes early."
Miinukset: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Plussat: "Friendly and efficient crew. Flights were on time if not even early."

Plussat: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Miinukset: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Plussat: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Miinukset: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Plussat: "Gaps between seats are very narrow."
Miinukset: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plussat: "Employees were very friendly"
Miinukset: "The seats were very small"

Plussat: "Crew was awesome"
Miinukset: "."

Plussat: "Very friendly and helpful crew."

Plussat: "Flying with KLM is a pleasure"

Plussat: "Time and Good clean place.. in This case airpöane.."
Miinukset: "It was not entreteiment st all"

Plussat: "Friendly crew."
Miinukset: "So many people on a 747!!"

Miinukset: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Plussat: "Food was excellent, service from staff was friendly, and entertainment options were great."
Miinukset: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Plussat: "The leg room, was surprisingly roomy"
Miinukset: "The food and that there was no entertainment."

Plussat: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Miinukset: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Plussat: "Nothing really"
Miinukset: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Miinukset: "The streaming service didn’t work"

Plussat: "Boarding was quick, Flight on time....just a regular service and plane"
Miinukset: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Miinukset: "Bag was lost"

Plussat: "newer plane, good staff"
Miinukset: "need better and more food options, more often"

Miinukset: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Plussat: "The crew service is impeccable. Ground services very friendly and professional."
Miinukset: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Plussat: "Crew was friendly, and the food was better than the usual KLM fare."
Miinukset: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Plussat: "Speed, crew, and reliablity."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "Good and plenty of food available."
Miinukset: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Plussat: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Miinukset: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Plussat: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Plussat: "Crew was excellent"
Miinukset: "Economy was very tight! Seats were uncomfortable"

Miinukset: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

Plussat: "Short flight friendly crew"
Miinukset: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Miinukset: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Plussat: "I made it to my destination"
Miinukset: "I have never got in almost 13 hours of flight and was not even offered glass of water or any food!!! Norwegian flights are not providing any beverages or food and when I asked they told me I should have added food options on my booking???? That’s the most unbelievably weirdest and inhuman flight I have ever took. Will definitely make sure not to do same mistake ever again!"

Plussat: "Nothing"
Miinukset: "If I was allowed onto my flight. My previous flight on AirEuropa was overbooked, I didn’t get a seat, and they put me on the next flight out. With the delay I didn’t get to the check in window till approximately 55 minutes before departure. Norwegian wouldn’t even let me check in. They said boarding had already stopped and the flight was closed. Sent me to the sales rep where I was told my only option was to switch to the same flight the following day, but that would cost me an additional 630€. I ended up stuck in Barcelona overnight and found a cheaper flight home with British Airways/American Airlines."

Miinukset: "Premium cabin service and amenities very poor. No snacks available with premium ticket. Also no socks or hygiene products typically available on other business class flights. Will not fly Norwegian again."

Miinukset: "Flight was cancelled at last minutee"

Plussat: "Happy crew, efficient. Friendly. Everything on time or early 5*. Appreciated no fuss of hand luggage size and weight (as on others) Keep up the good work!"
Miinukset: "All perfect, none"

Plussat: "Clean plane. Comfortable seat. Attentive crew."
Miinukset: "Three customer service issues with Norwegian - double charge, 5 hours late missed connection, and lost bag —- and still waiting for their replies more than two weeks later."

Miinukset: "I didn’t fly . The service of vayama agent helping me change the flight instead of blocking my contact with the airline is very bad , I want a refund"

Miinukset: "The price gouging for checking bags due to being a couple kg overweight is ridiculous."

Plussat: "Free wifi was great!"

Miinukset: "I was stuck and nobody would help me and nobody seemed to care, nor tell me what my next step would be."

Miinukset: "Boarding was a bit chaotic as the finger got packed"

Miinukset: "Seat space, boarding process, cost of food"

Plussat: "Good selection of latest movies available for free."
Miinukset: "No Wi-Fi on board. No drinks were offered during the flight, only water at the end."

Plussat: "Price"
Miinukset: "Free drinks"

Plussat: "brand new plane, simple check in, good food, nice entertainment, comfy seats"
Miinukset: "Truly, I can't think of anything"

Plussat: "Cabin crew were competent"
Miinukset: "Over three hours late in taking off"

Miinukset: "The boarding staff at Oslo airport should not be the money maker for the company and not choose languages by face .. my one was pulled out because it was 1nch to tall the woman before me sane language nothing they charge me another fee"

Plussat: "Left right on time with an efficient service."

Miinukset: "We waited 4 hours on the plane, before the 7 hour flight. They couldn’t de- ice us. This was after the first flight was cancelled."

Plussat: "Plane was great, crew was wonderful and helpful. Navigating the Oslo airport is very quick, easy and clean!"
Miinukset: "Stuck on the JFK runway for 30 mins before we were able to deport. After going through customs, needed to wait 15-20 mins until baggage claim had a carousel with our flight's baggage, but then baggage came quickly off the carousel."

Plussat: "Ease of Stuart airport. Security and boarding was very easy."
Miinukset: "Small plane with limited amenities, but that was expected."

Plussat: "I got a whole row to myself which was awesome."
Miinukset: "More options for movies to watch"

Miinukset: "Carry on luggage had to be put below AGAIN as there wasn’t room in overhead lockers. Then had to wait 25mins for luggage at carousel."

Miinukset: "No entertainment"

Plussat: "I liked the fact that the plane was empty and I had 3 seats to lay down and sleep"
Miinukset: "- no pillow, no blanket - late with no information (the plane on our gate was reallocated to another flight) - food was bad for the price and I was starving between the 2 meals"

Plussat: "Boarding was orderly. The staff were nice. This flight was not operated by Norwegian"
Miinukset: "The plane and seats were old. Old TVs. Temperature on plane was too hot food was beyond terrible"

Plussat: "The aircraft was great but the service is horrible. Unless you buy a bottle of water or walk to the back of the plane for a small cup of it, you don’t get any. Order in flight food and bottle of water thatctook over and hour to get to me. Taxied at airport for 45 minutes."
Miinukset: "Above"

Plussat: "It was better than our flight over- which was awful"
Miinukset: "Flight attendant seemed annoyed. Sat on the runway for 45 minutes upon arrival. Entertainment selection is dismal. “Premium” cabin layout a challenge when seats reclined."

Plussat: "The service and the Dreamliner"
Miinukset: "Limited entertainment, poor food"

Plussat: "The flights was great, bags arrived in good order, crew was delightful!"
Miinukset: "I purchased headphones, snacks and beverages and the only thing missing was WiFi!! Would have happily paid for it:)"

Miinukset: "If the crew could have made sure at boarding that passengers uses the right doors to enter the aircraft , that could have avoided passengers walking over each other"

Miinukset: "The flight was very late, the crew was nonexistent. I only got 1 cup of water during a 7 Hour flight. No snacks were offered and the lateness from this flight made me miss my connecting flight."

Plussat: "Flight on time"
Miinukset: "Flight operated by a charter airline, very old airplane, no movies and not even water given on such a long flight"

Miinukset: "I wasn’t notified that it was pushed forward and I missed my flight, so yeah, I was super bummed"

Plussat: "I liked the ladies, i like that the ticket was affordable and that the crew was responsive on the flight very helpful."
Miinukset: "They charged me for my bag when i left france but said i wouldnt have to be charged to change my ticket datethen when i changed the ticket date they charged me. I wasnt charged when i left new york for my bags why now? They asked me detailed personal question about who i was visiting and why which i felt i didnt have to explain and two its none of there business whom i visit or why. Then they told me i could not bring my container onto the flight that day and made remove its liquid but didnt provided a container to put the remaining liquid into. They said it had to be no more than 100ml mine was 115ml very small. The first guy whom checked my bag said it was ok then the second guy made a big deal about the bottle. I had another bottle with olives they made me pour out the water and keep the food and the bottle but that bottle was17.6 bigger than the 100 ml bottle. I told them it was stealing i paid 50 dollars us for the product back home and that it they took it it was stealing. The told me if i wanted a container for the oil i had in the 100ml bottle i would have to go downstairs to purchase the empty container, then told me i dont know if you will have enough time to board your flight if i went to purchase it they said it would be too far. Again customs never provided a container nor remburse ment for the stuff that they steal from people. I told them i needed my water cause of health reason and they forced me to drink all of my water and not allow me to bring it on to the flight.. crazy! Horrible experience!"

Plussat: "Really pleased they fly to Austin,Texas direct from London. They give a very cost effective alternative to BA. We upgraded to Premium for a reasonable fee. We liked the masses of leg room but on a night flight it is impossible for the middle/window passenger to escape as all seats are back with footrests extended. The cabin crew were very good. The plane was new and very clean. Roast beef salad for breakfast was tasty if unusual."
Miinukset: "Low cost premium is rare, and some cost cutting is understandable. That said....Premium seats weren’t that comfortable. I’m not too tall (6 feet) but they didn’t support my back well. There was no music entertainment so ensure you bring your own. There is plenty of power. The film selection is the same in both directions and pretty limited. Not a problem if you are sleeping though. Note: When upgraded you don’t seem to get all your prepaid extras refunded and we couldn’t choose our seats in Premium. There is no business lounge in Austin. (There was in Gatwick). The Norwegian app never linked to my reservation automatically. Some synchronisation work required there. Unlike other premium flights the drinks service was pretty limited. I didn’t enjoy eating out of a cardboard box, but the food was tasty."

Plussat: "Board crew were pleasent and helpful."
Miinukset: "Plane was dirty."

Plussat: "On time and very comfortable"

Plussat: "Modern Boeing, seats are comfortable enough, good selectiom of movies and tv shows and the snacl bar service was on point."
Miinukset: "A little delayed before boarding. We took off 25 minutes late (1sr flight) and 50 minutes (1nd flighr) But it seemed it was because of paperwork."

Plussat: "I was in the premium cabin and the crew was great, all smiles and excellent service. You could tell they were genuinely good people. It was an overwhelming positive experience and I was extremely satisfied."

Plussat: "Service was excellent. Dreamliner is comfy. Even in coach."
Miinukset: "I wish they had more food variety to order. Especially vegetarian. The pizza got a little boring as the only hot food for vegetarians. Besides that there is no other suggestion. Totally recommend Norwegian."

Plussat: "Nice and ckean airplane. Smooth travel"
Miinukset: "We didn't know our 11 hour flight didn't have food. And then when we try to order food, on the menu it's all just sandwiches. There's no option for hot food."

Plussat: "Fact that I eventually made it home a day later"
Miinukset: "The airline company and if I can avoid it in the future, I will not take this airline again!"

Plussat: "Nice new planes"
Miinukset: "The food wasn’t great"

Plussat: "Nice newer plane comfortable ride. Great staff on the plane."
Miinukset: "Flew Norwegian air on two consecutive flights. Both were late arrivals."

Plussat: "All"
Miinukset: "Only graded one star for last two as short ball NA"

Plussat: "the overhead lights were amazing and calming. tv audio was the best I had on any plane so far, and a great selection of movies."
Miinukset: "you had to pay extra for food, even water"

Plussat: "The entertainment system was pretty good."
Miinukset: "I bought the ticket at the last minute and couldn't pre-pay for luggage or food. The food cost me and my companion $50 for sandwiches, snacks and drinks. Even water and soda is $3 for a small can. If you want a blanket, they charge, if you want anything, they charge. Luggage was over $80. Just pay more for a different airline, it will be less."

Plussat: "Staff was pleasantly helpful and friendly."
Miinukset: "Window seat was uncomfortable, and plane was hot,as if the a/c was turned off."

Plussat: "The friendly crew."
Miinukset: "My flight was canceled for no reason. I am currently stuck in Oslo for the next 4 hours waiting to go to Berlin."