Etsi halvat lennot reitille Helsingistä $[16-Azerbaidžaniin

Plussat: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Miinukset: "Some alcoholic drinks"

Plussat: "Attentive and friendly crew, leg room"
Miinukset: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Seat more comfortable ."
Miinukset: "there is need to improve food & entertainment section."

Plussat: "The crew was amazing and delightful."
Miinukset: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Plussat: "Staff is nice and polite."
Miinukset: "Need more movies choice and TV"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "Boarding was very smooth."
Miinukset: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."

Plussat: "Crew etc excellent"
Miinukset: "In flight WiFi expensive and not reliable"

Miinukset: "Need to improve wheel chair service at Doha."

Plussat: "Qatar is impressive. The airbus was incredible."
Miinukset: "It would be noce for flight attendants to give coughing passengers a mask. 12 hours on a flight next to two sick people."

Plussat: "The airlines' film library offers plenty of movies to watch."
Miinukset: "I had an aisle seat. The crew pushed the service carts in the gangway and hit me a couple of times, and I was very much annoyed because I was waken up while asleep."

Plussat: "The trip was very comfortable and food suited me"

Plussat: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."

Miinukset: "For 1.5 kilo overwait I’ve been charged $65"

Plussat: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Miinukset: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"

Plussat: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Miinukset: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"

Plussat: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Miinukset: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"

Plussat: "Spacious for economy, pleasant flight attendants"
Miinukset: "Nada!"

Plussat: "I loved the service. All of the attendants were really nice and helpful."
Miinukset: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Plussat: "Food was great , seats were comfortable and crew was very helpful. Entertainment was more than enough."
Miinukset: "(1) Was about to miss flight because originally my flight booking was from Benazir International Airport Islamabad but t the time of flight I boarded from a different and new airport in Islamabad which had become operational in Islamabad in the last week of April 2018 . My flight was on 10th May 2018 from Islamabad to Doha to Chicago but neither my online booking site ( Kayak ) not Qatar Airways sent any notification that my Boarding was changed from Banzir International Airport to the newer, bigger airport. Consequently , on the day of flight, I went to check in and board from the Bnazir International Airport but upon reaching the airport I was told that the airport was no more in operation. I was surprised to hear that all flights were to be from the newer airport. By the time I rerouted my taxi to the new airport I was already late for my flight but fortunately the flight from Islamabad to Doha, Qatar was delayed and I made it to the boarding time and flew to Doha , Qatar and then to Chicago."

Plussat: "Punctual,taxied in time,generally food was good, landed twenty before time. There was head wind otherwise it would have landed earlier. Additional toilet may be considered. Thank"
Miinukset: "Additional toilet may be considered"

Plussat: "The crew were excellent."
Miinukset: "There is nothing I didnt like"

Plussat: "Great Staff"
Miinukset: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."

Miinukset: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"

Plussat: "In-flight treatment"
Miinukset: "The seat"

Miinukset: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."

Miinukset: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Food"
Miinukset: "Observed that one flight attendant from India is giving more attention to a person who is from Navy. He avoided asking what we want for drinks etc. He always ignored us and pushed his cart before we answer. We are very unhappy with his behavior, however, adjusted ourselves."

Plussat: "Over all great"
Miinukset: "Nothing"

Plussat: "Food"
Miinukset: "Seat"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "It was a direct flight with good food and movies to choose from"
Miinukset: "Small cramped seats in economy"

Miinukset: "Flight was advertised on kayak as having wifi and electrical outlets for devices and did not have either."

Plussat: "On time departures Good entertainment options Could charge my electronics"
Miinukset: "Food was ok Boarding was somewhat disorganized"

Plussat: "Checkin was really quick, needed to have some facilities for the passengers who have more than 8hrs layover."
Miinukset: "The crew was not efficient or always looking for shortcut. The specific person assigned never recommended or gave any information about the amenities available rather was waiting to be asked uneasily and was not polite at all. Need to be trained more effectively for such a 5 star airlines."

Plussat: "Spacious air craft with comfortable seats, crew was very friendly , and efficient"
Miinukset: "Service,"

Plussat: "Everyone on duty!!"

Plussat: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Miinukset: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"

Plussat: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Miinukset: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."

Plussat: "The food and service was great"
Miinukset: "The bathroom could be cleaner :)"

Plussat: "The airline did not give me 2 seats next to each other like I had booked more than 6 months prior to the trip. They refused to give my friend and I the 2 seats I had iriginally paid for and booked so we were stuck in the very last row of the entire plane with no reclining seats and terrible service for over 13 hours . Completely awful and really disappointing"

Plussat: "Amicable staff"
Miinukset: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."

Plussat: "The entertainment selections and the comfort of my seat."
Miinukset: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."

Plussat: "Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific"

Plussat: "Food was good."
Miinukset: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"

Plussat: "The Steward on this flight was excellent. Very attentive and pleasant. He asked at the end of my flight how was everything. Food was good ."
Miinukset: "This flight was better than the flight going out to Doha , then to Abu Dhabi. You guys were late landing,and as a result I almost missed my connecting flight, was rushed thru the airport like a lunatic by one of your Reps. Then was told my luggage may not be in Abu Dhabi when I arrive, which it was not. My paid for seat wasn't available and had to sit in the back. Had to fill out a lost luggage report in Abu Dhabi. Was promised my luggage by 4:30 pm . Didn't receive it until 2:30 am next day. Missed my whole first day of vacation as I had no clothes , toiletries, etc . Very angry, and feel I should get a substantial discount on my next flight in March to Dubai. Totally unacceptable !!!!!!!"

Miinukset: "Seriously, the service of Qatar Airways was horrendous in Uganda. Ridiculous. Could NOT give a worse review. Would 100% NOY recommend this airline. EVER."

Plussat: "Not applicable"
Miinukset: "I was not permitted to check in and board because the ticket agent had incorrect information and refused to listen to my written proof of her incorrect decision."

Plussat: "Fooodddddd"

Plussat: "Professional service"
Miinukset: "1.No punishment for smiling... 2.Giving us the bread (with clippers) is great but that is not enough if we (the passengers) didn’t wash our hands. 3.Operating the seats (2 buttons) May Not be as easy as you might think."

Plussat: "The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not"

Miinukset: "No entertainment. New airport in Instanbul not efficient. 30 minutes everytime of taxi after landing and before take off. Flight as usual 40 minutes in delay."

Plussat: "Crew"
Miinukset: "Sit in the plane too tight"

Plussat: "Flight was badly delayed and they changed the gates 3 times with no proper announcements. As a result connecting in Istanbul after 23 hours flight from LAX I missed my flight to Baku. I was made to pay EUR 651 one way at THY transfer desk for another flight which was also delayed."
Miinukset: "For THY being more professional, taking responsibility for their mistakes and not punishing their customers for THY carelessness. As I understand this situations happen all the time."

Plussat: "Nothing"
Miinukset: "Comfort"

Plussat: "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Miinukset: "Fly another airline"

Plussat: "Vree"
Miinukset: "A little late"

Plussat: "The service onboard the flight was good as usual. Nice and attentive crew, and tasty food as well."
Miinukset: "Boarding took too long. The ground crew had all the passengers line up in front of the gate, and wait for about 30 minutes before we were allowed to board. No explanations were given for the delay. The entertainment service needs updating. There didn't seem to be a lot of new movies from the last time time I flew the airline over two months ago."

Plussat: "The crew members were really nice"
Miinukset: "Everything was great"

Plussat: "Food was good as it is typical on Turkish Airlines."
Miinukset: "The check in process was terrible. I specifically requested seating together with 2 small children and an injured daughter. The check in process was the most chaotic I've seen in recent times. No clear order, no clear counters. We bounced back and forth before we checked in our luggage. At the gate, another long chaotic line of multiple questioning and bag/body search before we boarded buses to our plane. When we boarded we found out we were split at 2 or 1 seat arrangements (out of 5 travelers). After complaining, there were able to seat at least 3 (with one lap child) together and 1 separate. The plane was uncomfortably hot all flight long despite notifying the flight attendants. The one restroom ran out of soap in the first hour of the 11 hour flight. They quickly ran out of a choice for lunch option and snacks. I fly Turkish Airlines frequently and I usually am satisfied, but this was exceptionally bad experience."

Miinukset: "Boarding was disorganized."

Miinukset: "My flight NEVER took place and you have no idea. Shameful! I was hospitalized and I couldn’t flu to Belgrade. I am deeply dissapointed you are not willing to give me my money back. I will NEVER use your service again!"

Plussat: "overall, service was great"
Miinukset: "seats are too narrow"

Plussat: "I did like the food, very nice stuff."
Miinukset: "I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space"

Plussat: "Excellent food excellent services"
Miinukset: "Not prompt and boarding wasn’t great .."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Airplane crew was amazingly friendly and helpful"

Miinukset: "seats a bit tight"

Plussat: "Baku airport stunning. Better dessert. Helpful crew. Perfectly on time."
Miinukset: "Salad lame. Istanbul airport needs upgrade. Gate change twice in 2 hrs, no good announcement system. Baku airport baggage carousel not up to the standard of the Terminal glory."

Plussat: "Arrived on time. Crew was very helpful."
Miinukset: "Too crowded Airport."

Plussat: "As usually, the crew, good, entertainment, and comfort were all marvelous."
Miinukset: "The boarding process was slower than normal though it seemed out of control of the Turkish Airlines staff."

Plussat: "Friendly accommodating staff, good food, quality entertainment"

Miinukset: "The plain arrived late to Kiev and I missed the connection flight"

Miinukset: "Good service"

Plussat: "Delicious food, amenities kit with socks, slippers, earplugs, toothpaste and more, fantastic entertainment system, power plugs and USB plugs at every seat."
Miinukset: "The laptop on board ban is a mess. As we were flying to the US, we had to go through literally 4 security checks one after the other. Then, all of our electronics (laptop, camera, even headphones) other than our phones had to be taken. As everyone had to go through it , this delayed our flight by 1 hour. When we landed, we waited literally 1.5h before they started handing out our electronics. All in all, it took me 4 hours to leave the airport."

Plussat: "Offered us a free meal for the poor service."
Miinukset: "Old, uncomfortable plane. Took off 30-40 minutes late. Poor quality food. Circled Istanbul airport for 15 minutes without any communication. Flight arrived late, but no info. on connecting flights provided. At least eight passengers ran through the Istanbul airport to catch the connecting flight to Rome and, despite the fact that the plane was still at the gate, the gate staff person would not allow any of us on the flight. Customer service staff were unhelpful and had a negative attitude. The transfer were helpful."

Plussat: "At least one crew member made an effort to help."
Miinukset: "We ordered regular vegetarian food without any meat, fish or poultry. We had reserved it at least 2 weeks in advance. Again reminded them at the time of ticketing. Agent went to some one, there was some nodding of heads and we were told to tell crew member in advance. We did it in a written request to head crew. When time came other crew member served us completely ignorant of our request. We were served flash of some animal. We did not want to make a scene but people around were were also bothered. We came out hungry at the other end"

Plussat: "Lots of crew members Pay attention Food was good"
Miinukset: "The boarding was chaotic"

Plussat: "The flight itself was smooth . Aircraft looks better than usual ones on this route . Istanbul -lagos though with very little leg room ."
Miinukset: "The food is a total zero. Food is presented to human being like begged on the street . Pasta with just tomatoes sauce ? No meat , chicken or fish absolutely empty . The chicken meal had like 2 spoons of riice thrown in . Food was very unappealing . For a flight of about 7hrs it could have been better. My flight from U S to Istanbul was perfect . Meals , service ,bathrooms all good . Please they need to improve on the African route or stay off the route ."

Miinukset: "So far, it has been a horrendous experience with Turkish Airlines. Airlines don't know how to handle uncertain situation, whole system collapses. Total disaster!!!!"

Plussat: "Seats, much more spacious than most flights. Great service and attention to detail. Great selection of entertainment. Taking off and landing very smooth. Someone got sick and she was handled very well by the staff."
Miinukset: "I hated my seat and was not given an opportunity to select one."

Plussat: "For a short flight, it was good. The seats were a bit bigger, and the crew was nicer. The food was ok."
Miinukset: "Again some attitude from flight attendants. The food is average but again subpar compared to previous flights with Turkish Airlines."

Plussat: "One stewardess was very helpful, even though she could not speak English."
Miinukset: "13 1/2 hour flight three rows from the rear of the plane. I feel and smell like a sardine. The food was horrid. I tasted it, but thought best of eating it for fear of food poisoning. It also looked disgusting. Couldn't understand any of the announcements."

Plussat: "Service was prompt but short. Stewards seemed stressed out."
Miinukset: "Ran out of chicken option. Friend does not eat eggplant (option #2)"

Plussat: "Food and service was excellent."
Miinukset: "Get rid of the foot rest, it blocks the ability to stretch your legs during a long flight. As a result, it was a very uncomfortable flight. I do not know of any other long haul airlines that have these. I will probably not fly Turkish Airlines on any flights over 3 hours due to the cramped space caused by your footrests. Other than space, everything else was excellent."

Plussat: "The crew on the flight were very nice"
Miinukset: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."

Plussat: "ALL"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Food was tasty. See other notes about dessert."
Miinukset: "Very little legroom. When the person in front of my reclined, I wasn't even able to open my tray all the way to eat. Flight was delayed for takeoff, that wasn't the airline's fault (air traffic) so that didn't factor in my review. Although the food is generally tasty, the dessert could be upgraded. I flew on 4 Turkish Airline flights this year and have never finished a dessert as I've not liked any of them. The bathrooms should be cleaned mid-flight for a 13 hour flight. It started out great but towards the middle of the flight, the bathrooms got really disgusting."

Plussat: "Friendly staffed"
Miinukset: "Not the seats I reserved"

Plussat: "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"

Plussat: "Spaced seats, kind crew"

Plussat: "It was punctual, comfortable, entertaining food and environment, and informative. I am an old civil aviation manager and I used many airlines. This trip is distinguished."
Miinukset: "Nothing."

Plussat: "On time."
Miinukset: "Food. Entertainment. Leg room."

Miinukset: "BAD: Leg Room. Seat size and cushion. Food. Air quality/temperature."

Plussat: "good food, nice attendants, comfortable seats, good pillows, useful toiletries bag provided,"
Miinukset: "no wifi"

Miinukset: "Baggage handling was rough. Dented one new bag and broke the buckle on another."

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Good movie selection. Attentive crew."
Miinukset: "Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again."

Plussat: "Entertainment monitors were in good shape and responsive. Selection was not bad."

Plussat: "I loved the abundance of movies you can choose from."
Miinukset: "I don't know."

Plussat: "This was my first time flying and I have to honestly say I enjoyed this airline. The staff is very attentive to your needs. I felt comfortable the whole flight. The pilot and flight attendants are very informative."
Miinukset: "I didn’t like the passenger sitting in front of me on my return flight from Frankfurt to JFK. She had her seat reclined the whole time even during meal service. I asked the stewardess to kindly ask the lady to move her seat up so I can remove my meal tray and she said to communicate with the passenger it would make things more easier. I thought that is what the stewardess is supposed to assist me with but hat is my only complaint"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "crew was nice"
Miinukset: "our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket. All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous."

Plussat: "United airlines check in lady in Knoxville TN, She was efficient, caring and awesome. I also loved the air hostesses on Lufthansa flights, they found space for my bags on board and took care of me all flight long!"
Miinukset: "Lufthansa gate staff may be in need for a better attitude and not the one of a disgruntled child. I would have expected my 3 checked in bags to arrive with me in Cairo, they did not, so making sure the checked in bags arriving with the passengers can be an needed improvement!"

Plussat: "Not much compare to other airlines"
Miinukset: "Food!"

Plussat: "Crew was great! Food was good! Boarding was fast and organized!"

Miinukset: "Lufthansa lost my luggage. Still waiting in my hotel."

Miinukset: "I did not like the food"

Plussat: "Luggage space, comfortable seat.. huge plane"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The Crew was very helpful, they were always around and offering all kind of help."
Miinukset: "The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them."

Plussat: "Nothing"
Miinukset: "Ac leaking water on my head. The seat not working properly, I had push it upright with my own hands to get it to be upright."

Miinukset: "Flight was cancelled 1 hour before departure... customer service was appauling"

Plussat: "Nothing"
Miinukset: "We missed the conection flight....."

Miinukset: "Was delayed which caused us to miss our connecting flight"

Plussat: "The crew was a lot nicer and more proactive than on Air China before hand"

Plussat: "Nothing!"

Plussat: "Nice staff"
Miinukset: "A little too warm for me."

Plussat: "Service"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "The vegetarian option was not as up to the standard of the meal travelling from Los Angeles to Frankfurt. It could be much improved in Business Class."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "The crew moved as quickly as possible, and this made bathroom access easier."
Miinukset: "The small size of the plane made the long-lasting turbulence near the point of landing impossible to ignore. I don't consider this the fault of the pilot, more the size of the plane."

Miinukset: "way too difficult to try to get exit row seats- I went on line precisely 23 hours before the fight and could not figure out the exit rows- legend said they would be marked by a red line but were not. Very frustrating."

Miinukset: "great and easy"

Plussat: "Once again Lufthansa crew is the best"

Plussat: "General quality and competence."
Miinukset: "I find the seats in Economy rather uncomfortable (Premium Economy is way better, but too expensive for me)."

Plussat: "my favorite airline"

Plussat: "There were lots of out of the ordinary (read annoying) behavior. Of other passengers and the cabin crew responded patiently and professionally."
Miinukset: "Boarding did not proceed by rows as customary so boarding was a bit chaotic with everyone rushing to the gate. The reclining seats aee an issue. Although comfortable for the ones reclining they are uncomfortable and at times painful ( taller people) and makes watching the screen impossible when fully reclined."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "On time, helpful crew, clean"
Miinukset: "Not enough leg room"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "On time and highly efficient as you would expect from the Germans. Airplane was clean and nice. Airport and boarding was very good too."
Miinukset: "Food left much to be desired but not horrible. They said they were short on crew staff (weird - first time I've heard of it) so service was a little slower than usual but not bad. Seats continue to get smaller and thinner which means less comfort for such a long haul flight. The seating arrangement is probably worst at this airline. I booked our seats and paid extra ahead of time, come to find out they changed the seat configuration and our seats sucked so we paid extra for nothing. Lufthansa really needs to fix the seat selection situation."

Plussat: "Punctual"
Miinukset: "The seat was changed without any communication. Also, on-line checking from internet was not functioning."

Plussat: "Food and beverage service was excellent."
Miinukset: "Cabin temperature was way too hot. Leg room was too small"

Miinukset: "Very tight connection and a long distance between gates. Advising customers of this in advance would be helpful."

Plussat: "Cabin Crew was very pleasant and supportive of families with children"
Miinukset: "The seats are designed for individuals who weight less than 100 lbs and no taller than 5'5". Granted, this was an economy seat. However, I should be able to sit in a seat without the seat in front of me literally 6 inches away from my face. I have traveled internationally countless times, but never have experienced such an uncomfortable flight. I will never fly with Lufthansa internationally again.not because of the crew, because their head office insists on squeezing every inch out of their planes without regard for passenger comfort."

Plussat: "Paid ~350 dollars to upgrade. It was great! More room, better service"

Plussat: "The food was nice."
Miinukset: "12 hour flights in general not the most comfortable."

Plussat: "N/A"
Miinukset: "N/A"

Plussat: "The staff was so prompt and friendly"
Miinukset: "Cramped leg space, no entertainment"