Etsi halvat lennot välille Helsinki - Baku

Miinukset: "I would definitely have vegetarian food. 30% of population is vegetarian"

Miinukset: "No entertainment. New airport in Instanbul not efficient. 30 minutes everytime of taxi after landing and before take off. Flight as usual 40 minutes in delay."

Plussat: "Crew amazing, seats were comfortable."

Miinukset: "Seat legroom"

Plussat: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"

Plussat: "Comfortable for that sort of journey"
Miinukset: "N/a"

Plussat: "Crew was perfect, seat was great"
Miinukset: "All is well."

Plussat: "Flight arrived on time."
Miinukset: "Boarding was unnecessarily chaotic."

Plussat: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Miinukset: "Foot rest in economy, gluten free meal is poor (except bread)."

Plussat: "Crew"
Miinukset: "Sit in the plane too tight"

Plussat: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Miinukset: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Plussat: "Great crew, confortable seats, free complimentary internet service"
Miinukset: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Plussat: "Flight was badly delayed and they changed the gates 3 times with no proper announcements. As a result connecting in Istanbul after 23 hours flight from LAX I missed my flight to Baku. I was made to pay EUR 651 one way at THY transfer desk for another flight which was also delayed."
Miinukset: "For THY being more professional, taking responsibility for their mistakes and not punishing their customers for THY carelessness. As I understand this situations happen all the time."

Miinukset: "Flight was delayed - missed connection in Istanbul"

Plussat: "Food, clean plane, Nice staff"

Plussat: "Food was excellent! And plenty of it"
Miinukset: "Temperature way too warm"

Plussat: "As above"

Plussat: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"

Plussat: "Leg room"
Miinukset: "I was served Butter chicken after confirming with the flight attendant whether it was an ASIAN VEG MEAL which I had requested. On being confronted about the issue, the flight attendant gave a cold response saying they were out of asian veg meals. One of the worse airlines and should not be a part of Star Alliance."

Plussat: "Onboard service was good - two meals and in between. Some good movies and TV plus internet service you have to pay for."
Miinukset: "The seats are uncomfortable for 13 hours of intense use."

Plussat: "All was really good"
Miinukset: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Plussat: "The service was excellent, staff helpful and understanding."
Miinukset: "No business class priority boarding, no assistance available with transfer."

Plussat: "Leg room was OK"
Miinukset: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Plussat: "Food and service in business class were splendid."
Miinukset: "Absolutely nothing"

Plussat: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Miinukset: "Cc"

Plussat: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Miinukset: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Plussat: "Entertainment was good."
Miinukset: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."

Miinukset: "The head phones are terrible."

Plussat: "Everything- Most enjoyable international flight ever"
Miinukset: "Nothing"

Plussat: "Big plane, friendly staff, good food."
Miinukset: "Sometime, it gets a bit too cold."

Miinukset: "Trip delay"

Miinukset: "Boarding was disorganized."

Miinukset: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Plussat: "Nothing much to shout about this flight. It got there safely?"
Miinukset: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Plussat: "The staff were very welcoming and the seats were very comfortable"
Miinukset: "Flight was a little delayed"

Plussat: "Comfortable seats, good food"
Miinukset: "Nothing"

Plussat: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Miinukset: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."

Miinukset: "The food wasn’t good and the service the palet wasn’t very good"

Plussat: "The food was quite good"
Miinukset: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Plussat: "Nothing"
Miinukset: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Plussat: "Nothing Really Nothing"
Miinukset: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Plussat: "Nothing is changing, they need to make some adjustments"

Miinukset: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Plussat: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Miinukset: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Miinukset: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Plussat: "Food"
Miinukset: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Plussat: "Overall it was ok. I enjoyed the leg space."
Miinukset: "I suppose it's just a matter of different manners"

Plussat: "Boarding was crazy and confusing. Ground crew poor communication and rude"

Miinukset: "One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight."

Plussat: "Absolutely amazing service"
Miinukset: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."

Plussat: "Everything except delay"
Miinukset: "Nil"

Plussat: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Miinukset: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

Plussat: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
Miinukset: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

Miinukset: "Everything"

Miinukset: "The food was sub-standard, though it was described accurately as a snack."

Plussat: "Food was good and crew were helpful."
Miinukset: "Seat could have been comfier!"

Plussat: "Cheerful and very helpful"
Miinukset: "The food could be better"

Miinukset: "On the way out Lufthansa charged us a total of £129 to take our bags with us (all under 23KG). On the way back with the same 3 identical bags Lufthansa charged us $399.47 (£306.92), again all under 23KG. How can it be fair to charge passengers 2.4 times more to return home with their bags?"

Miinukset: "Turbines did not start up initially. 1h delay."

Miinukset: "40 minute delay in departure due to late arrival of incoming aircraft."

Plussat: "The flight was adequate."
Miinukset: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Plussat: "Service and hospitality. On dot service with no major delays."

Plussat: "Can not fault anything"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Friendliness of cabin crew,entertainment was good,food was good. Overall I was pleased with the service and am looking forward to flying with Lufthansa again"
Miinukset: "I think the process was too long in Lagos, but in London it was smooth."

Plussat: "Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good."

Plussat: "not much"
Miinukset: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."

Plussat: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Miinukset: "No negatives."

Plussat: "Great film choices, short flight time - no delays. The flight was relatively full but I experienced no discomfort and the food was good. I think they ran out of one option but this didn't bother me as it wasn't my choice."

Plussat: "great over all experiance. Don't let the other negative reviews put you off"

Plussat: "The service and the entertainment system"
Miinukset: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Plussat: "Crew and service was amazing"
Miinukset: "No entertainment food Horrible"

Plussat: "Stuttgart to Frankfurt was good.. ."
Miinukset: "None"

Plussat: "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
Miinukset: "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."

Plussat: "Crew was alright"
Miinukset: "Frankfurt Airport unfriendly and depressed as usual."

Plussat: "The plane was very good , the hospitality was very good b"
Miinukset: "Every thing in Lufthansa was horrible"

Plussat: "Great staff, quick boarding and vegetarian options were avaliable. This was the most pleasant experience I've had with a flight service. I commend Lufthansa and the crew of this aircraft."
Miinukset: "Minimal entertainment but understandable for a short flight."

Plussat: "Nice light snack and refreshments offered. Quick boarding and friendly staff."
Miinukset: "They were vague about the security procedures. Minimal entertainment."

Plussat: "Everything as expected"

Plussat: "The crew were very helpful and friendly"
Miinukset: "The flight was delayed"

Plussat: "Nice to be on a full service airline for once"

Miinukset: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."

Plussat: "Nothing"
Miinukset: "Check in 2x and security 2x Then rushing about"

Plussat: "Crew were efficient and pleasant"
Miinukset: "Uncomfortable seats and could not recline seats"

Plussat: "I am so angry and annoyed with Kayak! You are thefts and lyers! I got the tickets from your site where NOWHERE were mentioned « no laggage included ! At my suprrise we had to pay extra money to check in our laggage. I will never again will book thru your site and will always tell everyone how dishonest are you are. Your telephone support staff is unsupportable ! The best to get tickets directly through the flying company, their sites are honest and correct!"
Miinukset: "I hate KAYAK since they are dishonest and not reliable ! Never again.I have nothing against LUFTHANSA !!!"

Miinukset: "Refusal to board as our flight was a few minutes landing"

Plussat: "Great seats!"
Miinukset: "Staff didn't seem very happy."

Plussat: "Good flight, nice crew"
Miinukset: "2,5 hrs delay, no bus available despite boarding started"

Plussat: "Staff was very friendly and caring."
Miinukset: "No entertainment and half sandwich with some cookies was the only food we got."

Miinukset: "leg space is mediocre (i'm 1,93m though)"

Plussat: "Free refreshments. Funny cabin crew!"
Miinukset: "There was very confusing and contradictory information on what you can take with you on top of your cabin luggage. e.g. Can you or can you not take a small shoulder bag with you."

Plussat: "Lufthansa is by far the best airline. All crew members were very friendly and attentive. Food was also great."

Plussat: "You always have the best looking flight attendants. After a year in Egypt it was refreshing to see something other than black haired woman. The food was great as always. Keep doing what youre doing. Thank you Olivia."

Plussat: "Nothing​ was extraordinary."
Miinukset: "Seat comfort. Entertainment. Toilets far from the premium zone. Meal choice. Wine choice, headset. All sub par compared to other airlines in the premium economy space. In particular, Qantas is much much closer to business class than to economy class in it's premium economy product. Lufthansa is just not delivering value to this segment."

Plussat: "When in the air crew attentive"
Miinukset: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Plussat: "process of online check-in - fully automated so just few clicks on link (without entering booking number etc) which I received by email and I was ready to go"
Miinukset: "bus in Frankfurt"

Plussat: "Easy check in, less crowded, exclusive airports (both in kuwait and dubai)"
Miinukset: "Seat space and entertainment"

Plussat: "Crew, food and seat were all perfect."
Miinukset: "The plane was very very cold."

Plussat: "Nice crew"
Miinukset: "The waiting time in the cold area just in front of the door of the plane."

Plussat: "The colors of the plane and the relaxed uniform"

Plussat: "Crew was great!"
Miinukset: "Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items."

Plussat: "Very prompt. Nice crew."
Miinukset: "Comfortable enough seat could be better. Food Entertainment -there was none."

Plussat: "I like overall, excellent service, entertainment etc.I would be flying next time with emirates."
Miinukset: "Nothing I can say.It meets my satisfaction."

Miinukset: "Great"

Plussat: "the flight was pleasant and the airport terminal was empty. Pure joy."

Plussat: "Nice crew."
Miinukset: "Boarding was not efficient. Shuttle took passengers to plane but had to stay on bus for 10 minutes prior to boarding. Boarding both ends of the plane made it difficult for people to get to their seats."

Miinukset: "The crew could have been friendlier and nicer."

Plussat: "Airport pass"
Miinukset: "Bo Entertainment at all. Seats are inconvenient. Food is horrible. Tea or coffee is charging separately. Therefore everybody brings food to the plane and eating different food. The whole plane smells like you are in the kitchen. Newer will use this flight."

Miinukset: "Turtle service, clumsy staff.. Long lines ups for boarding and buses.... Terrible food"

Plussat: "The crew was nice."
Miinukset: "Crew members did not pick up trash in a timely manner. The seat was really uncomfortable. None of the tv monitors on the right side of the plane worked. They only worked on the left side of the plane."

Plussat: "Friendly service"

Miinukset: "To Give water to the passengers, Make entertainment free of charge."

Miinukset: "Was bad experience from Khi to dxb It was waste fly dubai will never fly with them was too much humid my family vomit too much wait time"

Plussat: "L Are departure but timely arrival."
Miinukset: "Food is not great"

Plussat: "Staff are very accommodating and nice."

Plussat: "Nothing"
Miinukset: "One of the worst flight experience I have had. both website and boarding pass say go to terminal 2 but flight is actually from terminal 3.no offer of assistance, no offer of how to get to terminal 3 . Rude ground staff with zero ability to manage the complaint process."

Plussat: "Helpfulness of checkin staff, as I was running late due to a traffic accident."

Plussat: "was good"
Miinukset: "the person for checking and giving the boarding passes logged me with my passport while i was supposed to be checked in with my Emirates ID, and that caused a conflict in kuwait airport"

Miinukset: "Many people on board were watching videos on their mobile phones without headphones. It was really annoying and hard to sleep."

Plussat: "Good airline for a 3 hour journey...value for money."
Miinukset: "Most of the display units across the flight did not work properly."

Plussat: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."

Plussat: "Short stop over, direct flight"
Miinukset: "Very bad service with fly Dubai. No disclosure at time of booking that had to pay extra for in flight entertainment & meals. Staff did not provide blankets when asked. Very disappointed with Emirates. If you take responsibility for overall booking you should ensure the service is extended. Would not book Emirates again if this is what they offer."

Plussat: "Leg room was okay on the flight. The meal served was excellent and the portion was just right. It was a nice surprise for a flight of it's length. We were happy with the overall experience of the airport staff and the airline crew. The seating area at the gate was the most comfortable of all terminals we passed through"

Miinukset: "The flight was held on the tarmac for nearly 40 minutes. It was a full flight with no air ventilation and the heat was overwhelming."

Plussat: "Quick service"
Miinukset: "Small plane, uncomfortable seats, bad food"

Plussat: "The pilot was great :) I thought he was funny. The hostesses were also quite friendly"
Miinukset: "The food was plain. The flight was also delayed by an hour without any communication."

Plussat: "Because I booked my flights by emirates then I found my flight on flay Dubai !!"
Miinukset: "Use the logo for partners in the booking page"

Plussat: "Screens weren’t working, rude staff members and huge queues at the airport! Am sticking with Emirates!"

Plussat: "Nothing"
Miinukset: "Everything. I booked a flight Prague to Dubai and return with Emirates and flew Prague to Dubai on a very nice Emirates A380 800, nice seats, nice "free" food and drink profesional crew. Return was coad shared on cheap FlyDubai, bad seats, kept hitting my knees on the seat in front had to buy drinks and snacks. If I wanted a cheap airline I would have booked it. I will make sure when booking an Emirates flight if it is code shared with Flydubai I will look for another flight."

Plussat: "We got to sit in the front"
Miinukset: "The flight was delayed more than two hours and there were no TVs on the plane"

Miinukset: "Didn't make it to my destination yet"

Plussat: "Everything was great"

Miinukset: "The flight delayed for 1:40 minuets. The staff changed my seat wich I choosed when I booked."

Miinukset: "I didnt arrive to manila yet my flight canceled today two time im still in dubai this is not acceptble poorr flight"

Plussat: "Flight was smooth"
Miinukset: "Behave of cabin crew. They are very biased and racist"

Miinukset: "The travel agent I selected completely ruined my whole experience."

Plussat: "Nothing to mention here."
Miinukset: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"

Plussat: "Everything but"
Miinukset: "Nothing except comfortable pillow to rest your neck is needed"

Miinukset: "Screen not working. 7F"

Miinukset: "Food cant book in gds-economy class"

Plussat: "Got us where we needed to be"
Miinukset: "Not the business class seats or service you might expect."

Plussat: "The time when we reach Baku good time to check in hotel"
Miinukset: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"

Plussat: "I didn't find anything to like"
Miinukset: "Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline."

Plussat: "stewards"
Miinukset: "no screens bad AC bad food"

Plussat: "Cheap"
Miinukset: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"

Plussat: "Awesome experience from manchester to dubai on emirates,outclass flight/crew/journey"
Miinukset: "Horrible transit in dubai,they keep taking you around in buses where u hav to stand in a bus to upto 40 minutes at a time,ridiculous,Terminal 2 in dubai is a shame,crowded like a bus station,And fly dubai planes have zero leg room"

Plussat: "everything good.."

Miinukset: "I was very disappointed for charging me one luggage - 60 euro."

Plussat: "No customer service skills at all"
Miinukset: "Ukraine is great when it comes to taking your money, but when you have an issue or can't find your bag, they will not compensate you"

Plussat: "The crew was great and the flight was on time."
Miinukset: "Seats were a little tough."

Plussat: "Boarding was fast"
Miinukset: "The seats were extremely uncomfortable and the crew was kind of rude..."

Miinukset: "ח"

Plussat: "Was a short flight and was on time"
Miinukset: "The Airline was cheep to offer some soft drinks or coffee for the price we paid"

Plussat: "Flight attendants were fast and polite and helpful, more room for feet than other airlines, free meals. Sandwich was good, dinner so so."
Miinukset: "Flight delayed boarding by one hour (not weather related)."

Miinukset: "So many UIA flights are delayed on the same time. I do not know why."

Plussat: "Crew"
Miinukset: "Seats, food, drink option( I had to pay for a coke), entertainment system all these were terrible. Plus we're delayed 7 hours on top of 3 hours layover it was just a bad airline company"

Plussat: "nothong really."
Miinukset: "Terrible service"

Plussat: "Nothing, it was catastrophic."
Miinukset: "The service was horrible and very rude. All the meals and drinks needed to be paid for, which is the ridiculous. The plane was uncomfortable, but the service was the worst I have encountered. I will never travel by this airline again."

Plussat: "Crew extremely nice and helpful at all times during the flight"
Miinukset: "Nothing in particular no complaints really"

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "nothing"
Miinukset: "they charge me 10 eur for the boarding pass because i came less then 2 hrs before the departure. Very rude personal. No free food- just a water"

Miinukset: "There was a belligerent passenger who in normal circumstances would be put in handcuffs but the staff continued to let him get out of control. Made the passengers very nervous. I was disappointed how they handled things."

Plussat: "I liked new registration procedures.It saves my time and makes and makes the whole process faster and smoother"

Plussat: "If your looking to save money its a ok...you get 2 bags check in. Flights I had got in early...I had zero problems"
Miinukset: "Old planes...no entertainment."

Plussat: "We got in early"
Miinukset: "Old planes."

Plussat: "everything was really good thanks"

Plussat: "Boarding fadt and efficient"
Miinukset: "Packed plane with empty "comfort seats" that went unsold. Crew wouldnt let prople spread out. Ridiculous."

Miinukset: "Staff was rude also they selling warm beer for 5$!! I think it was last time with UIA"

Plussat: "Toothstick"
Miinukset: "No individual screens"

Plussat: "Pretty efficient boarding process (even in Odessa of all places). Price was very reasonable."
Miinukset: "Food options were pretty much non-existent."

Plussat: "Price was ok"
Miinukset: "Our ticket was booked with checked in luggage going to our destination but no checked luggage on return. This was not mentioned when we were booking or we would have gone with a more expensive airline. It turned out costing the same by the time we added in the luggage. Food is offered but you must pay."

Plussat: "..."
Miinukset: "Flight Kiev Baku late 3 hours nobody came to inform us. Asymmetric luggage - payed one way only. Angry faces."

Plussat: "I must say that the boarding process was excellent and the landing was perfect; good job captain!"
Miinukset: "Service was horrible. I asked about a beer and the flight attendant said "international, 4Euros, Ukrainian 2Euro..." He turned his back on me saying "only water free..." I felt like since I was a foreigner, he didn't really want to talk to me. Hard to believe, racism exists here, but it is a reality. I guess that, at least the other flight attendant said, "welcome and goodbye", other than that, worst service ever."

Miinukset: "flight was delayed"

Miinukset: "Only water was free of charge, to drink."

Plussat: "N/A"
Miinukset: "Old and uncomfortable plain. Chaotic boarding."

Plussat: "The second flight (operated by both Ukraine and Turkish was good."
Miinukset: "nothing really."

Plussat: "לקחו כסף על אקסטרה דברים שזה היה בעצם חליפה שעלתה למטוס"

Miinukset: "No entertainment no food"

Plussat: "Got to NY safe. Crew was fine. Price"
Miinukset: "Old plane, no seat specific entertainment. Restless travellers, pacing back and forth ( from a specific background unfortunately)"

Plussat: "There seemed to be more leg room in the economy class than usual."
Miinukset: "No outlets to charge electronics, in flight entertainment, or free beverage service."

Plussat: "The flights left on time. Connection via Kiev was comfortable as it was in the same terminal, and was a relatively short walk. KLM code shares with UIA so that says alot. Stewards were nice."
Miinukset: "The seats on most planes were fine. On one of them, they were a bit shallow and we slid off them. Not terrible."

Miinukset: "Ok"

Miinukset: "Plane delayed. Missed my connecting flight because of this. Staff rude and unhelpful. No entertainment. Had to pay for food which was overpriced and poor."

Plussat: "friendly girls"
Miinukset: "Very uncomfortable. Ancient outdated planes. Uncomfortable seats. Everything is for a fee. Slow 767s built more than quarter century ago."

Plussat: "The most uncomfortable seats!"
Miinukset: "The seats!"

Plussat: "Movies"
Miinukset: "One stewardess was completely with a nasty attitude to several people. She did not change at all during the entire flight. And she is racist."

Plussat: "The airplane seats were much more roomy and comfortable as well as soft. The plane was not too fully booked."
Miinukset: "This was the second flight of the evening that was significantly delayed by at least an hour."

Miinukset: "Goddamn service required purchase for almost anything, even though it was a three hour flight"

Plussat: "Short flight, no hassle boarding."
Miinukset: "Going throuh more security for connecting flight."

Plussat: "Empty flight, so got a row to myself."
Miinukset: "Itinerary had a narrow 40 minute window to transfer, takeoff was delayed thirty minutes, missed flight."

Plussat: "Check in was a snap. Bags arrived just as I got to baggage claim."
Miinukset: "Flight was delayed 45 minutes. Cuing is not a strong point for Ukrainians."

Plussat: "least number of hours taken"
Miinukset: "very early departure time low baggage limits only water was free"

Miinukset: "2 hours delay"

Miinukset: "I wasn't seated with my friends, there was no food offered, the seats were cramped."

Miinukset: "In time Friendly staff"