Etsi halvat lennot reitille Helsingistä $[7959-Baseliin

Plussat: "I did add a wheelchair, they just provided it at Dallus airport. During conneting flights they did not take care of my mom. She has orthrytis and was not be able to walk long distance, but no body provide her wheelchair and did not help her to find a gate for her next flight. It was really disappoin"

Miinukset: "The plane was 1 hour late to board. This is very inconvenient as I had a connecting flight, with layover of an hour and a half! I had to run like hell just to make it in time for the boarding of my second flight!"

Plussat: "Yes.The crew was amazing"
Miinukset: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."

Plussat: "NA"
Miinukset: "NA"

Plussat: "I liked the plane and the price."
Miinukset: "Boarding was crowded, hot, and disorganized in IST."

Plussat: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Miinukset: "The difficulty I encountered in discovering and finding my boarding gate in Boston."

Plussat: "The crew was very attentive. I was surprised at the amount of food and drink service. It was nice to have on such a long flight. Seats were comfortable and I was able to sleep well which is not easy for me on planes."

Plussat: "ZZ☆ZZZ"
Miinukset: "R7xzZZ"

Plussat: "Love the food, service and movies."

Miinukset: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Miinukset: "Small seats in the economy class"

Miinukset: "You broke my suitcase"

Miinukset: "Same comment as above."

Plussat: "Nothing"
Miinukset: "I made a mistake in changing of flight dates and within 24 hours I tried to rectify it and I couldn't for some strange reasons, I called for help and they told me they cannot help me cos Turkish airlines have already made the changes... This is so so horrible and am still here in turkey stranded.... Thank you very much for ur services"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Ahead of time, all the way!"

Miinukset: "This flight didn’t take take off on time. It was delayed A whole hour which made me miss my connection flight To Houston."

Miinukset: "Entertainment console was small and options were not great. Food was not so great. Breakfast was good."

Plussat: "In flight service and food was excellent."
Miinukset: "Custom control at transfer airport (IST) was very crowded. Then were no Turkish Air representative available to guide to terminal, to reassure flight will be held. Arriving flight was late, very stressful. Turkish Air representatives near lines to say—we are aware you are connecting would have alleviated stress."

Plussat: "Good new airline ,good people nice service,everything was perfect thank you turkish airline"

Miinukset: "Weeks before the flight, Turkish Airways denied giving me a seat. In the day before the flight their on-line computer system did not recognize my ticket number all though it has for the previous three legs of the ticket. When I arrive at the airport I was told the flight was over booked and giving a stand by boarding card. There were about 15 of us with stand by. Only two were denied boarding. Although they did not say so it was clear it was because it was a Kayak reservation. It took 3 1/2 hours in Istanbul airport to get a boarding pass on the next flight. I spoke to eight Turkish Airway representatives. None of them were helpful. Each shifted me to another office elsewhere in the airport without giving me clear direction. Apparently the issue was that they did not want o pay compensation although I never asked for this. In the final office back outside passport control I said I was looking for a boarding pass not compensation.. They gave me on on the 6:10 pm flight and had me sign a statement that I had received 600 Euros in compensation. When I arrive at JFK, my bag was not on the flight. They say they will deliver it today."

Plussat: "Very uncomfortable seat. Very narrow walk way to lavatory."

Plussat: "The actually flight was great- food and crew were very good and professional."
Miinukset: "Turkish airlines in Istanbul this last trip was the most disorganized and rudest I've yet to experience. They were incredibly disorganized and unhelpful. It was 5am with hoards of people waiting just to go through a tiny security because they closed the entrance for international transfers. No lines and direction whatsoever. It took two hours just to go through simple sercurity. My flight gate, number, and info to Boston was not even posted on the departure screen so I almost missed my flight- I had to go multiple times across the airport to find anyone to ask. The employees were rude and unhelpful. They did not assist or direct anyone or any of the chaos and they were slow and lacked any understanding to people whose flight was ten minutes till take off. Really unimpressed and highly considering avoiding taking them again to the Middle East in the future."

Plussat: "The service of both the ground and flight teams"
Miinukset: "Food and entertainment was a bit less than the usual standard"

Plussat: "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."

Plussat: "Plenty of room Nice multimedia screens"

Plussat: "I liked the connection in Instanbul, we didn't have to walk a lot and we didn't have to go through passport check, the connection was short. The flight to tlv was short and comfortable"
Miinukset: "I bought new suitcase and it arrived to tlv broken"

Plussat: "Crew and entertainment were excellent"
Miinukset: "Seat assignments I made on line got changed."

Plussat: "The staff was excellent - wonderful service except the people who let some dog owners on board without bothering to check that they were in their soft cases and not smelling up the plane and walking in the aisles when food was served."
Miinukset: "I wish the seats were just a little more accommodating of a normal sized behind! Hard to squish for 10+ hours."

Plussat: "Food and staff were excellent."
Miinukset: "Boarding area was crowded and confusing and no toilets, without having to exit security and return. Business class was in same lane as children and strollers, which was confusing."

Plussat: "Good smooth flight, decent food, good movie selection."

Plussat: "Food was great, service was great, excellent in-flight entertainment."

Plussat: "Great flight confortable on time and safe on the way home"
Miinukset: "Everything was good. Good food. Good service . good cabine crew. And on time service"

Plussat: "Flight took off on time"
Miinukset: "The stewardesses could use some additional training on service with a smile"

Plussat: "Loved the leg room and movie/live TV selection"
Miinukset: "Nothing."

Plussat: "Friendly crew."

Plussat: "I didn't eat the food because I have dietary restrictions but it looked decent."

Plussat: "Excellent food and service. Very friendly and professional crew."

Miinukset: "The TVs did not work on my flight from Istanbul to Hamburg. Not only my tv but others on the plane kept saying it was an "error" do to a seat readjustment. Also it is so hot in the Turkish airport especially in the 300 gates. It made boarding miserable because there was so many people."

Plussat: "The boarding process was very good."
Miinukset: "The cabin was too warm."

Plussat: "zero customer services and i will never fly with this airlines again"
Miinukset: "zero customer services, rude . and i will never fly with this airlines again"

Plussat: "great movie selection."
Miinukset: "was asked to show up 1 hour before boarding to a "secure area" with 5 different ID checks... however, once in, no restrooms available and boarding took a long time and was delayed."

Plussat: "Nice short-ish flight. No major issues."
Miinukset: "Headphones. Lack of entertainment options on this leg of the flight."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "Better food than most airlines. Appreciated the kit."
Miinukset: "They ran out of non-beef options for dinner. Flight attendants weren't the friendliest. No usb charger. Seats weren't very comfortable."

Plussat: "I won't fly this airline e"
Miinukset: "Everything was substandard"

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Plussat: "Easy journey, not too much delay. Service very nice"
Miinukset: "Seat very narrrow for leg"

Miinukset: "The flight attendants found it difficult to say "welcome" when boarding and they careless about flight connections upon arrival at Istanbul. Also, flying business class or first class with this airline does not command any special treatment with the exception of priority boarding."

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Miinukset: "Seat I had was terrible .. not comfortable"

Miinukset: "The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Good leg room in aircraft and comfortable seating."
Miinukset: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "best take off and landing I’ve ever experienced. 2 meals for an 8 hour flight and all the red wine I could drink!"

Plussat: "The follow up with my flight"
Miinukset: "Nothing"

Plussat: "Friendly and professional crew, toys for the child."
Miinukset: "My luggage was lost and not located"

Plussat: "Ok"

Plussat: "The staff was friendly and professional"
Miinukset: "The seats were too cramped, no chance to sleep on an overnight flight. In fact my back was quite sore from being cramped in the seat with no leg room and no under seat room for a small backpack. I’m only 5’2”"

Plussat: "Unlike the rest of the plane, row 34 is big enough to fit human beings, so this flight was great. Crew are nice."
Miinukset: "Every single seat in coach except row 34 or 27"

Plussat: "Crew was excellent and many passengers were as well. Really commend cabin crew for their excellent work on a full flight."
Miinukset: "A bit cramped and I really didn't like the people in front of me who reclined in coach. The cabin crew got them to put up their seats for the food service, but otherwise there was nothing they could do. Can't we just tell people that coach doesn't have the room to recline. Also, you guys are German, can't we at least board by rows?"

Miinukset: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

Plussat: "Everything as expected"

Plussat: "Good snacks"

Plussat: "The fact that the Crew was kind n helpful and we landed safely and on time. Like the security was great. Overall it was good!"
Miinukset: "The boarding Crew treated the passengers unfairly...your staff should learn how to board a plain...by starting: women with children n handicapped people first, the business/first class, the economy passengers...that's how you do it...there was no organization to board the plane and the ticket agent was wrong on the advertisements instructions. Get rid of cheap wine, our tickets are very expensive..you can afford good wine. I got a headache with your cheap wine... Your also not allowed to do early check in...with your system."

Plussat: "Nothing!"

Plussat: "Held the plane for late arriving transfers. Good food."
Miinukset: "Tiny space for 8 hour flight. Men not sharing arm rests or leg room. Really really uncomfortable."

Plussat: "Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts."
Miinukset: "Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it."

Miinukset: "Flight was delayed"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Flight was fine."

Plussat: "Adequate room Complimentary beer"

Plussat: "Flight attendants were very helpful."
Miinukset: "Economy seats were really tight for a long flight. It was very warm and stuffy. Hard to sleep."

Plussat: "It was good the checking desk person was polite and done her best to put get me on to British Airways flight to get to my destination on the same day."
Miinukset: "But we waited tilll 12.30pm still flight took off at 14.00 and arrive in Dubai at 23.50pm instead of 22.30pm person went home who suppose to pick me up. I got to the place I was staying at 01.39am which was very uncomfortable. I will never fly again with Lufthansa Airline it use to like British Airways but definitely they have lost the customer touch."

Plussat: "Good crew, okay seats, perfectly adequate food"
Miinukset: "Entertainment choices were not so hot. Lots of movies, but few new ones."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Once I got on the plane, everything was fine and easy. The airport drove me crazy and the lack of confirmation on my ticket was more than annoying."
Miinukset: "The late notification of a change in gate number and the lack of confirmation that I had a reserved seat on the flight. I was kept in suspense right up to the minute I boarded the aircraft. Very nerve wracking."

Plussat: "my favorite airline"

Miinukset: "comfortable Seat"

Plussat: "in-flight service was fine"
Miinukset: "Very poor ground staff at the check-in counter. Made me pay 2nd bag fee of $100 at the time of check-in, despite the airline rules allowing 2 free checked bags. The staff including the supervisor were so un-cooperative and rude. The supervisor snapped at me by saying that I was not doing the airline any favor by flying Lufthansa. At that point I just gave up and paid the totally unjust fee. Took me to a back room to pay the fees, where the credit card machine and even the printer wasn't working. ...... very bad experience EVER !!!"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Nothing."
Miinukset: "No food service for a evening flight. Delayed because of a toilet problem."

Miinukset: "Seat changes were made after the fact. Seats are very small for such a large plane. I would not fly Lufthansa again."

Plussat: "Lufthansa rocks!"

Plussat: "Crew was very friendly and helpful."
Miinukset: "No food/snacks after a long first flight. At first it looked like we were in first class, then they decided to move it a few rows up after everyone was seated."

Miinukset: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."

Plussat: "Captain was personable and made the flight more enjoyable"
Miinukset: "Length, which could not be helped"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "See above"

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "The crew was so pleasant, the seats reclined extremely comfortably, the TV and movie selection was great, the food service was prompt and I never felt like I was bugging them if you asked for something extra (not that you needed to ask cause they made frequent multiple trips down the aisles)"

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "When we were at the gate to claim our boarding passes, we were surprised to be told that we have been invited to business class!!! My family were so happy at this and truly enjoyed the comfort of service we received."
Miinukset: "When asked about the meal selection, the flight attendant, her name was COLA, told me that she would have to check if my selection was still available. I was surprised she only asked ME and no one else in the row in front or behind me. She did come back to tell me she found one for me but almost everyone else I could see had the same meal."

Miinukset: "They only had two meal options and the ran out of the vegetarian option. There were many people on the flight that didn't get a meal or had to take the meat option when they would have preferred the pasta."

Plussat: "I like the service in general. Everything was great and the flight attendants where very helpful and kind. The food was good and the entertainment had all types of movies, music and games."
Miinukset: "There is nothing to dislike"

"The crew was visible, helping and offering drinks all the time. The checking at the gate was unprofessional, and the boarding was a mess."

"Info"

Plussat: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
Miinukset: "Food and seat comfort."

Plussat: "Super friendly and efficient crew. Tasty food, excellent, first rate service (business class)."
Miinukset: "Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle."

Plussat: "uncomfortable seats"

Miinukset: "Mi s-au pierdut bagajele !"

Miinukset: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Plussat: "Nothing"
Miinukset: "Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits"

Miinukset: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."

Plussat: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Miinukset: "I expected more from airlines lake Austrian."

Miinukset: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."

Miinukset: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Plussat: "Nothing."
Miinukset: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."

Miinukset: "Good"

Miinukset: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"

Miinukset: "small seats,no LCD for each one,food nor so good."

Plussat: "The boarding process was short and quick. Entertainment choices were excellent."
Miinukset: "I was hoping for a more traditional Austrian meal but the food was just fine."

Plussat: "Flight on time, and luggage was at destination. Crew OK"
Miinukset: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."

Plussat: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Miinukset: "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."

Plussat: "It was a high quality service hands down."
Miinukset: "The available entertainment choices were a little limited."

Miinukset: "No place to put my feet. No foot room"

Plussat: "The personal service, the meals and the accommodations - wonderful!"
Miinukset: "Nothing"

Miinukset: "May bags didn't make the transfer and were sent on to me the following day."

Miinukset: "Cancel it"

Miinukset: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Plussat: "Excellent service."
Miinukset: "Somewhat expensive for Vienna - Brussels one way route."

Plussat: "The direct flight' and the comfortable seat"

Plussat: "kids treatment"

Plussat: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Miinukset: "Flight attendants were a bit stoic but did their job."

Miinukset: "My father and I were seated in biz class but were unable to sleep because of a fan noise directly over our seats in Row 9. We complained to the attendant about it but she was unable to determine the cause. Many hours later, a different crew member identified the noise source and stopped it by simply flipping a switch. This disruptive noise could have easily been avoided but the ignorance of the crew member to whom we complained failed to solve it. By the time the second crew member identified the problem there was not enough time to sleep. This experience was extremely disappointing. We paid extra to fly business class so we could sleep, but this ridiculous crew error fouled our plans. We asked the crew to file a report about it and they did. Look into it. We expect a refund of the extra fare we paid, or else we will never fly Austrian Airlines again. I am an affluent person and I travel internationally 6 times per year. You would be smart not to anger me and lose my business."

Plussat: "Good service, nice staff (better than US carriers easily)"
Miinukset: "2.5 hours to receive baggage - this might be on LAX"

Plussat: "All was great"
Miinukset: "except we could not do an online check-in"

Plussat: "Ok flight' late leaving from Vienna because pulling luggage when passengers missing,."

Plussat: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Plussat: "This isn't really the flight, but see below for lack of personnel at Vienna airport to help locate gates after our flight arrived very delayed. I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. He took me to the gate I thought was for my flight, but it was for a DIFFERENT flight to Zurich. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. I wish I had time to get his name because he was very kind and helpful and I don't know what I would have done without him - wouldn't have made the flight, that's for sure. (He was in vicinity of gates F 3 - 13 on Sunday June 11 approximately 5:15 - 5:30pm Vienna time, if anyone wants to know)"
Miinukset: "Our flight was delayed almost one hour. Even though I had only one hour between flights, I was told (in Split) that all flights would be delayed, so no worries. On the plane, they gave information for some flights; for the rest of us they just said, go to your gate (for connecting flight) as quickly as possible. Flight landed at 5:05pm. When I walked out of plane (I was using a cane; recovering from broken ankle so have some trouble walking distances), there was no board with flight info, just immigration. Finally I saw a flight board, and had 10-15 minutes walk still. Also, signage wasn't great. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Finally I found the right direction, still had security to go through. I was running with the cane (not good for my ankle). Essentially there was no help. Until a man driiving one of those carts helped me - I write about him above in what I liked about the flight."

Miinukset: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Plussat: "Everything was great!"
Miinukset: "There was nothing in specific that I didn't like!"

Plussat: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Miinukset: "Unprofessional very, very!"

Miinukset: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"

Plussat: "Decent between chare distance for a medium sized airplane (A321)"
Miinukset: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"

Plussat: "It was pleasant all around"

Plussat: "Really liked the chocolatey-wafer treats and the smooth boarding process."
Miinukset: "The entertainment wasn't great compared to most international flights."

Plussat: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Miinukset: "The food was bad."

Plussat: "Service was spectacular. The United crew was awesome."

Plussat: "the crew"
Miinukset: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."

Plussat: "The meal and drink service was quite good. The stewards/stewardesses were very attentive and kind."
Miinukset: "There is not enough leg room. There is even less room if the person in front of one's seat has the seat reclined. The seats barely recline at all, so sleep is impossible. Sleep would be possible if there were enough room to rest one's head on the tray in front of the seat. This is impossible if the person in front of one's seat has reclined his or her seat. Thus, sleep is totally impossible on this aircraft. The sinks in the bathrooms also need to be deeper and need to drain more quickly."

Miinukset: "Comfort/ food and service could have been better"

"They just let people fly without properly using the required mask"

Plussat: "Feel like reacist Company"
Miinukset: "I didnt like the treatment of the crew."

Miinukset: "Short and sweet"

Miinukset: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Plussat: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Plussat: "The crew was excellent and surprisingly the seats were comfortable."
Miinukset: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Miinukset: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Plussat: "Crew was very friendly and seat in KQ is super comfortable in Business."

Plussat: "Excellent service"

Plussat: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Miinukset: "More water provided during the flight. Also, the second meal was not very good."

Miinukset: "Not to be late ,and not to loose my luggege"

Plussat: "Flight was in time"

Plussat: "crew was wonderful, great food, quick boarding"
Miinukset: "cant think of anything"

Miinukset: "Check in process running smoothly and better announcement of gate change"

Plussat: "The crew was helpful and accommodating"
Miinukset: "The flight was delayed, missed connection, and lost baggage. Subpar."

Plussat: "Crew was very nice and the food was excellent"

Miinukset: "It was great trip thank you Air France"

Plussat: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Miinukset: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Plussat: "The staff were very helpful and professional."
Miinukset: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Miinukset: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Plussat: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Miinukset: "Le capitain et l’aterrisage"

Miinukset: "Tiny uncomfortable seats."

Plussat: "Food and wine was very good. Music selection was excellent."
Miinukset: "Not enough leg room."

Miinukset: "Plane left more than 40 minutes late with no explanation or apology."

Plussat: "Very good male crew member. Pilot genuinely apologetic for the delay."
Miinukset: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Plussat: "Plane was comfortable and new."
Miinukset: "Nothing really."

Miinukset: "Please see comments above about this flight."

Plussat: "Food and service was good and price was acceptable"
Miinukset: "Very long route"

Miinukset: "Couldn't make the connection....Overall....an aweful experience!"

Miinukset: "Horrible Crew..."

Plussat: "The friendliness and courtesy of the staff."
Miinukset: "One piece of my luggage was left behind in Paris."

Plussat: "The noise-canceling headset is good."
Miinukset: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Plussat: "Arriving safely."
Miinukset: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Miinukset: "The flight was late, real late."

Plussat: "I didn’t actually liked the entertainment"
Miinukset: "I just didn’t enjoy the entrainment."

Miinukset: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Plussat: "Staff was nice"
Miinukset: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Plussat: "Smoothness of flight and service"
Miinukset: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Plussat: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Miinukset: "NA"

Plussat: "Todo muy bien Volvería a viajar con ellos."

Miinukset: "My baggage was broken"

Plussat: "Good service all around, personnel pleasant"
Miinukset: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Miinukset: "Air France lost my luggage and they can't find it in the computer system."

Plussat: "Friendly people on board"
Miinukset: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"

Plussat: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Miinukset: "nA"

Plussat: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Plussat: "The fact that the plane made it to SFO"
Miinukset: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Plussat: "Efficient check-in."
Miinukset: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Plussat: "Cabin Crew and food selections were top notch"
Miinukset: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."

Miinukset: "Food and drinks for free"

Miinukset: "Depart on time."

Plussat: "Not super comfortable"
Miinukset: "Snacks/Drinks for free"

Plussat: "No"
Miinukset: "This company Son unos malditos ladrones Me cago en la madre que los pario"

Plussat: "Nothing"
Miinukset: "Ryanair’s app was down preventing me from check-in for my flight. When I went to the counter to get my boarding passes printed, the agent informed me that they where going to charge me 55€ per ticket. I think this is unfair! Never flying again with this airline!"

Plussat: "The crew was very nice but somewhat disinterested. Perhaps because their average age was 14?"
Miinukset: "The whole luggage thing is a nightmare! Ive never gotten SO many pre-flight messages! I kept paying MORE Euros, for an already overpriced flight.....and never was really sure what I was paying for??? And STILL had to smash one piece of luggage into the other??? I think ill do easy jet next time!"

Plussat: "The plane was clean. The pilot was apologetic."
Miinukset: "The ground staff were processing boarding passes before the plane had even landed causing a long queue in the corridor leading to the exit to the airfield. There was no information as to why the plane was late, but this caused us to miss the take off slot and delay the take off by over 2 hours."

Plussat: "Price"
Miinukset: "Better seats too tight"

Miinukset: "Everything"

Plussat: "Flying EI-DAR, this was Ryanair's sixth-oldest active aircraft at 15.3 years old. Despite this, it featured the new sky interior and was comfortable overall. Flight was quick (albeit at 10 minute late landing) and deboarding was not an issue."

Plussat: "Boarding was quick and tickets are very affordable."
Miinukset: "Seats do not recline. No place to charge phone. No WiFi."

Plussat: "Safe journey and on-time"
Miinukset: "There are too many announcements, always advertising something or other, it is an invasion of the ears that cannot be ignored."

Plussat: "Nothing they charged me an extra 55 euros since i couldn't checkin online."
Miinukset: "Ryanair has hidden fees and customer service is very poor"

Plussat: "Nothing"
Miinukset: "Dirty bathrooms and delays"

Miinukset: "All was poor the way your stuff talking in Greece extra charging it's so shame for your company"

Plussat: "Quickness with the site. Easy to use"
Miinukset: "1) my first issue is that my card was charged 2x before having to run it a 3rd time to guarantee my flight. I guess Kayak and Ryanair do not communicate as easily as other carriers. 2) I was charged $50 Euro at the counter for NOT checking in. I attempted to check in numerous times, but it was not allowing me to check in. I received a booking confirmation, but never received a confirmation ID that would have allowed me to check in on the flight. I would appreciate if Kayak would have a response to this?"

Plussat: "Left absolutely on the dot. Everything very clean and comfortable, crew very friendly and professional. That includes the Ryanair people in the airport who guided me (first time flying alone) to make sure I was doing everything right."

Miinukset: "2 hours delay"

Plussat: "I got to my destination"
Miinukset: "If they don’t speak good English and have heavy accents, why don’t they slow down the announcements, so people have at least a small chance to understand???"

Miinukset: "Waiting room was cramped. Waiting passengers who needed to use the restroom were only allowed to go one at a time"

Plussat: "Nothing really, it's a cheap ticket and that's it."
Miinukset: "Ridiculous boarding situation, expensive onboard food and beverage. Upright seats. Advanced check in always seats your group apart to encourage you to purchase seats. Budget airline that trust to milk their clients for every penny. Only use them if no other option."

Plussat: "Ryan Air’s website was down most of the evening when I attempted to check in. Once it finally came back, they had no record of my booking. After hours of attempts I had to call it quits. I will report this as fraud to my bank. I had to book another flight. Thanks, guys. Great platform you’ve built here."

Plussat: "The crew was friendly and helpful."
Miinukset: "The flight was delayed and even the crew seemed to be getting no information about it. Ryanair did nothing to compensate their passengers for a 2 hour delay."

Plussat: "Loved priority boarding with 2 bags, very smooth. Left on time, arrived early. Comfortable enough for a 1-hour flight."
Miinukset: "Website said we must get boarding passes stamped or we wouldn’t be allowed on flight, and we wasted time waiting in line at check-in desk only to find out we didn’t need to get a stamp after all. The constant ads were annoying of course."

Plussat: "two days before a bank holiday to Ibiza, this was significantly cheaper than other airlines. Departed on time"
Miinukset: "Waiting for check in look about 50 minutes. When I got to the front I was 1kg over the allowed 20kg and had to leave to pay £11 at another counter and come back to check in. Note the allowance on other airlines are 23kg. Security screened my hand luggage twice. The reason was that the chargers for the camera, laptop, phone, etc was 'too dense in the bag' and had to be done seperately. This took about 25minutes. I am glad I arrived at the airport two hours before take off because by the time I checked in and passed security, there was just enough time to buy food and walk to the boarding gate. The flight itself was noisy. People played music and danced in the aisle, the cabin crew just left it and did not serve the middle of the plane. But the party goers brought their own drink on board and kept going."

Plussat: "nothing"
Miinukset: "everytime I fly Edinburgh to Dublin and in the reverse direction I am delayed. This has happened for 4 return journeys I have made in the past 10 months. Last night's delay meant I missed my 3hr bus home to Galway and had to wait until 6.30am!!! Why is this flight alway always delayed. This has also happened to my family on different occasions, Why??"

Miinukset: "No reveling seat, no water available and no jet way."

Plussat: "The price"

Plussat: "The price was good."
Miinukset: "We were delayed almost 2 hours but received no notification of this until we were at the gate. Then we were allowed to scan boarding passes and moved outside to a queue in the cold and rain to wait another 30 minutes. Very poor service."

Plussat: "Staff is young and energetic! Beat crew on trip so fat and we've been on three other planes."
Miinukset: "Seats are eat too close if you are,tall. The landing was a,3,out of 10."

Plussat: "Ryanair gets you there."
Miinukset: "...eventually."

Miinukset: "Our flight was delayed by over two hours from Frankfurt Hahn. No one on the ground gave us any information. They left the entire group of people alone in the gate and did not return until the flight had landed. Everyone was sitting on the floor, clueless. We did not know where the plane was or when it would come. I also paid extra for priority boarding to ensure that my bag would have space in the overhead compartment so I would not have to store it under my seat. However when the remainder of the passengers boarded the aircraft, they took my bag out from the overhead compartment to put another passengers bags where mine were. They had me put my bags underneath my seat. This would not be a big deal but I am an above average tall person, so it forced me to be quite uncomfortable for the entire flight. When I tried to tell the flight attendant that I paid for priority, she ignored me and walked away. 2/10 would not use airline again. I would rather pay the extra to be treated better."

Plussat: "Flight was on time. It was a God-awful 6:30 am flight. But people at the check-in counter were very efficient and helpful. Flight crew were nice. They weren't grumpy or tired inspite of the early hour. It was a quick, uneventful flight. Smooth trip, nice landing. This was my first time on RyanAir. Overall, I was impressed. Considering the low cost, I'm definitely flying RyanAir again."
Miinukset: "Boarding process with its long line seemed demoralizing. Maybe you should take a tip from Disney World and switchback the lines. One line that stretches 40 meters is depressing. Maybe, board people by sections. This would help the long line. But the line did move amazingly quickly. A giant point in your favor. Seats: didn't recline - not comfortable. We didn't have meal service, so can't comment on that."

Plussat: "The price"
Miinukset: "It appears that all the flights are late. We ended up over 2 hours late. This has been occurring more frequently."

Plussat: "We arrived at airport there were no machines for boarding passes, stood in several lines trying to check in. Could not check in front m home as your site had glitches and every time info. Was put up n the info was changed so rather than have false info. We decided to book at airport .when we got to the desk we could see our intinary on the screen but she wanted qn additinal 500 euro to book us. We had already paid for tickets and baggage fees from our hotel in Venice had once more tried booking the n ,would not accept childrens info. Because they were under 16 so decided to do at airport. She was rude told us we could not board air place. Asked why ans too late need 500 more euros , said no orher flight our problem , sat in airport all day with 2 yound kids me at 83 years old. Had to make other arrangements .found another airline to Madrid, had to cancel car reservations, also further bookings with your airline to Madrid.. we had one from Talous to Madrid. Very disappointed with your service and very costly for us."
Miinukset: "All the above"

Plussat: "Quick boarding and picking up luggage process at the arrival which is always a surprise and appreciated with a low fare company."
Miinukset: "So many announces through the airbus intercom and all of them were garbage. Who needs perfumes and lottery tickets every 10 minutes? I also got both one way and return in a separate sit from my girlfriend, despite we bought and checked-in the tickets together and way in advance. I suppose this was done on purpose so that people start buying specific sits, but I don't agree with the method. Finally, the plane was really hot as usual (aircon poorly working)."

Plussat: "Staff were nice and friendly"
Miinukset: "No hot drinks available Having to take a bus to board the plane in hot weather, with two small children (a 2-year-old and 4-year-old) who I also had to ensure were safe on the bus and had something to hold on to."

Plussat: "Ease of being all done online check.in . Seats . Loved the crew the friendliness. The seat comfort and space ."
Miinukset: "The allowing of drunk passengers on return rude loud quite scary . Crew dealt with them very professionally"

Plussat: "Arrived earlier than expected on both legs of the journey."
Miinukset: "They had us filter through passport check to be in a small room without much AC. This is more an issue with the airport, but if they had been less strict about the gate rule to allow people to spread out and not be herded like cattle, it would have made things more comfortable."

Plussat: "Nothing"
Miinukset: "Snobby customer service rep that charged us 15 to print boarding pass when their site was down and would let us view our boarding passes. (When we had previously checked in and seen them online)"

Plussat: "A flight as you would expect it, on time etc"

Plussat: "I didn't like anything about the experience"
Miinukset: "Customer services aren't very helpful have a figure it out attitude. Don't tell you proper information. Not even employees to with customer demand. I will never ride with again!"

Plussat: "Service on time"
Miinukset: "People next to me"

Plussat: "Crew friendly and efficient."
Miinukset: "Seats uncomfortable, did not recline, we're hard. No snack or beverage service. No audio entertainment."

Plussat: "Nothing"
Miinukset: "Delayed by more than 5 hours so we were starving, exhausted, and arrived st our destination at 3 am. The worst!!!!!"

Miinukset: "We were told to use the app for boarding passes-ok great except 'one or more passengers in your party may not use a boarding pass created on this app' ok fine I'll use the website. Except the website will not except any of our flight and travel or information it is it long and laborious procedure. We ended up spending over two hours attempting to get everyone in our party of four registered to check in for their flight only to have the website repeatedly crash and not send us the boarding passes . So in the end I would just warn anyone dealing with Ryan air to print your boarding passes as soon as you book your tickets and slip them into your suitcase once you're traveling and you don't have access to a business center you cannot get their website and/or their app to work correctly for you and if you don't have a boarding pass before you get to the airport they will charge you I believe the charge is €30 per person for them to print you a boarding pass even though their website and their app will not let you download a copy of your boarding pass in a timely and or easy fashion."

Plussat: "Cheap, efficient, works!"
Miinukset: "Customer service is just bad. We had to self check in and self drop bag. We intentionally went to a lady to help us she said "this is self check in and you have to do it alone", in the process we had a mistake so she asked "why did you do that, the machine told you not to" - that's exactly how you should NOT treat your customers. We thought our luggage will not arrive - and she was rude and stressing us out. 0/10 for her"

Plussat: "Arrived on time; nothing horrible happened."
Miinukset: "Kept us waiting for a long time on the bus, for no apparent reason. It was pretty uncomfortable."

Miinukset: "never board on the time indicated on the ticket. boarding is chaotic; no groups, no organization! waited for the luggage for an hour."

Miinukset: "No trays"