Etsi halvat lennot reitille Helsingistä $[12703-Konaan

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Miinukset: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

Plussat: "The crew was great! I was much more comfortable this trans-Atlantic flight coming home than when I flew over beginning my trip. The hot towels are always a special treat and the wide selection of free beverages. Thank you Lufthansa!"
Miinukset: "It was not noted that I had a gluten allergy even though I had requested special meals online. I had to ask the flight attendants during the first meal to bring me that option. After that, all was great! My personal entertainment screen was not working properly for about an hour in to my flight."

Miinukset: "Boarding be insured as I have a ticket"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Bathrooms were clean"
Miinukset: "The entertainment was not functioning"

Plussat: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Miinukset: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."

Plussat: "Crew was friendly and we were pleasantly surprised to be fed something on the short flight!"
Miinukset: "Although it was a 4 hour layover, it took almost 3 hours before we saw where our gate was for the flight."

Plussat: "Everything"

Plussat: "The plane was on time and staff on the plane where nice"
Miinukset: "Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Very roomy seats, friendly attendants. Nice sunset. My sister liked the 'tour' of the airport on taxiing to the gate. I found it frustrating. The plane was about 30 minutes late which was nice because it took a while to get off our Munich flight, find our new gate and we ended up nearly running to the gate."
Miinukset: "I, again, didn't like walking down 3 flights of stairs, getting a crowded bus to take us to the plane. We are used to using a jetway to the plane. I realize that European airports are busier than American airports though."

Plussat: "Smooth boarding."
Miinukset: "Plane packed to the hilt. Tough to find space for cabin luggage."

Plussat: "Fast boarding."
Miinukset: "The usual flight discomfort, but the seat in front of me was broke. The person in it struggled to stay out of my lap, which I appreciated. The connecting flight had a non-functional screen and the reading light broke and flew across the cabin."

Plussat: "Everything went off without a hitch. Love how organized Lufthansa is."

Plussat: "I have always liked Lufthansa; however, got put on an American Airlines flight due to a missed connection and there were no further flights until later in the afternoon. Had to change airlines and they assured me my luggage would follow me. It did not!!!! Too many security checks, switching from place to place and being herded like cattle was not too pleasant. Security people were rude and very busy talking to each other to tend to their jobs. One person would tell you to do something and the next person would give you completely different direction. They were arguing amongst themselves and not paying attention to one of the most important things.....customers."
Miinukset: "On AA flight there were two small children running up and down the airplane most of the flight. Very disturbing and no one could rest. They were playing chase, hitting everyone's seat, and screaming at each other quite a bit. Parents obviously did not discipline them at all. After waiting in the airport for a completely different flight and not know what to expect this flight was not a pleasant one. American Airlines had overbooked the flight and they were begging people to give up their seats. They had a weight problem due to fuel amount and when we were approaching DFW we were diverted to Houston because we did not have enough fuel to stay in a holding pattern. We sat on the tarmac for a couple of hours, refueled, several people got off the plane in Houston in order to make connecting flights and then we FINALLY flew back to Dallas"

Miinukset: "Crew was nice, but big push to check-in carry-on. There was in fact plenty of room in overhead bin"

Plussat: "I liked the seats, the space for our legs and the crew members"

Plussat: "Smooth and comfortable flight . Awesome service by the crew"

Plussat: "Nothing!"

Plussat: "Service , on time"

Plussat: "Still thinking about it."
Miinukset: "I didn't like that there was no organization. People just flooded the gate like animals.."

Plussat: "check in process, documentation check process and the process in Dammam to collect the baggage"
Miinukset: "N/A"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "The crew was very helpful, attentive, and friendly."
Miinukset: "The vegetarian (Lacto ovo) meal options were terrible. The seat comfort level was okay, but nothing to write home about."

Plussat: "On time"
Miinukset: "No good food"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Miinukset: "Expect to pay $85 euro for a carry on bag that they will ask you to check in. This is our returning trip with the same set of bags for the round trip to Paris. At the gate we were asked to check in the other carry on bag which we bought right before the trip making sure it fit the new small size req. Still that was put into check-in. We ended up with no carry on luggages with us boarded. Only to find quite a lot of bags that are much bigger than ours were allowed to be in the cabin."

Plussat: "The entire experience was great. Easy check-in, boarding, on time, friendly service, good food, good movies, and overall a really nice atmosphere for such a long flight. Would recommend this Flight to anyone."
Miinukset: "Nothing"

Plussat: "Friendly crew, had row to myself, smooth flight"
Miinukset: "Delayed departure"

Miinukset: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."

Plussat: "my favorite airline"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "The staff was very friendly once I managed through the line for the rebooking because of the strike."
Miinukset: "Strike holding passengers hostages. This was not the reputation of Lufthansa and the poor relationship between the staff and managment in the past 2 years will make me reconsider travelling with this company."

Plussat: "Comfortable, good food and service. Nice meal options Entertainment options were good. Comfortable flight."
Miinukset: "It was fine, no problems with Lufthansa. American Customs and immigration on the other hand leave much to be desired."

Plussat: "The food, the crew, the cleanness"
Miinukset: "N/A"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "The fight left on time and got us to Frankfurt"

Miinukset: "Customer service and seats extra small. Partner airline Swiss is probably worst airline ever"

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "The food, the crew and the entertainment were top-notch, best flight I've been on. Economy was more comfortable than other flights :) will always try to fly with Lufthansa in the future!"
Miinukset: "Boarding was very chaotic"

Plussat: "My coach seat on the upper deck was roomy thanks to the window cubbies on the A380. The flght attendants were friendly and very helpful. The A380's upper deck is noticably quieter. I throughly enjoyed flying on the A380. The food was also the best airplane food I've had."

Plussat: "Upgrade because of delay, escort to airplane, baggage service"

Miinukset: "Boarding was late and a bit chaotic."

Plussat: "The food was very good. The service, the preciseness."
Miinukset: "I didn't like the entertainment, there should me more options for movies in English and Arabic."

Plussat: "The crew was friendly and helpful."
Miinukset: "We were told at the gate that we would be able to purchase food on the plane, but it wasn’t the case."

Miinukset: "Check in problems with precheck. There seems to be a consistent issue with seeing our precheck on our boarding pass. This has happened twice. Otherwise good overall. Time to fix the problem"

Plussat: "Seats and layout was updated. More room in economy. Staff was personable 3 bathrooms in economy rather than just 2."
Miinukset: "Offer dinner service for a six hour flight."

Miinukset: "Older airplane with ragged seats; food wasn't very good"

Plussat: "Very pleasant crew and accommodating"

Miinukset: "Seats are incredibly cramped. I am 5'10" and my knees hit seat in from of me with all seats upright...rediculous"

Plussat: "Getting off the plane."
Miinukset: "First, it was a big ordeal to get seats together, traveling with 3 children. Seats did not recline. No movie screen, entertainment. Weren’t allowed a carryon, only under seat. Will not fly united again."

Miinukset: "Another airport would be better, no extra charges for bags would be even better!"

Plussat: "The food was great!"

Plussat: "Nothing"
Miinukset: "What a rip off airline trying to nickel and dime you every chance they can. You think you got a value until they add in extra money every chance they can. $13 to pick your seat. Tight fitting seats. They don't allow a carry on bag when you book economy and you have to pay for your carry on. Etc."

Plussat: "Clean, comfortable, wonderful crew, even got an appearance from Santa (we flew week before Christmas) which our 3ywar old loved"

Miinukset: "The flight was 5 hours delayed, no food was provided"

Plussat: "Getting off the plane. The unusually chipper voices telling us “B-bye”"
Miinukset: "I remember reading that Aeroflot in Russia has better customer service than United Air Lines. Well, it was on full display today on our flight from LAX to Kona repleat with the veteran battle ax barking orders at passengers; “The Bathroom is by the blue curtaaaaaaiiiins!!!!!’ Poor victim seemed utterly humiliated. Seating is cramped, seats narrow and unsupportive and the old 757’s (c. 1997) entertainment system is ancient...the touch screens seemed unresponsive, but were in fact just slow...as 5-7 seconds would elapse between touching the screen and the command being implemented. A full re-boot was ordered about 30-45 minutes into the flight. As expected, there were some bumps in the air, but we welcommed them because it required the crew to sit down, freeing us of their ultra passive agressiveness."

Plussat: "I was really impressed with the agents at boarding. Also on flight. Good attitude and smiles."
Miinukset: "Couldn't get comfortable in spite of extra room (row7). Hard and narrow seating."

Plussat: "We arrived on time despite leaving 45 minutes late"
Miinukset: "LAX now buses people to the planes. We stood on the bus for 45 minutes and then drove for 10 minutes on an active taxi way. The crew for united just does not seem motivated anymore on any flight. Even in first class we were offered water only 2 on a 5 hour flight. The crew just sat in the front and looked at their phones. The food made me sick for two days - so it is better to just not eat it and bring your own. It is sad as I united used to be a great airline and now they just seem to focus on what new fee they can charge."

Miinukset: "The aircraft seemed to be old and tired. I was in first but didn't really feel that way. Lavatory seat wouldn't stay up, sink splattered everywhere... Food wasn't very good. I continue to be confused by why the experience of flying with US airlines is so inferior to flying with foreign airlines."

Miinukset: "No food on a 7 hour flight?? That comes close to torture in my book. Crossing a huge ocean = food you don't have to pay for, in my book."

Plussat: "The gate was right next to the one I flew in from."

Plussat: "The crew was friendly, and the flight time was an hour shorter than scheduled. But those are silver linings to real problems I encountered."
Miinukset: "This flight was actually from Denver to Kona. There was 1.5 hour delay due to mechanical issue with plane, so we had to switch gates and planes. That wasn't so bad. What made it bad was an extra 45 minute delay because apparently maintenance forgot to sign off on the new plane. Also, the space below the seat for my feet and carry-on was unacceptable. All the aisle seats like mine had only half the space of the window seats for their feet. If you're in an aisle seat on that plane, it's impossible to fit anything but the size of a small purse under the seat in front of you. And the middle seat fares only a bit better. Finally, with 7 hours of flight time plus about an hour waiting to depart from gate on plane, the crew ignorantly decided to hand out the Hawaii form to fill out within 2 minutes of preparing to land. Many people didn't have time to fill out the form before being required to put tray tables up. Fortunately, these forms aren't as serious as going thru customs, but it's stupid to pass out the forms that late into the flight expecting people to complete them."

Plussat: "The entertainment onboard was good"
Miinukset: "Five hour delay due to the aircraft maintenance."

Miinukset: "All 4 flights delayed by more than a half hour last leg 1.5 hours united sucks!"

Plussat: "Friendly crew. Crew was very positive and helpful despite the delay."
Miinukset: "Flight was delayed 2.5 hr. To use the entertainment you have to download an app, but in order to download the app you have to pay for wifi."

Plussat: "The entertainment selection was great!! The crew was great!"
Miinukset: "It was SO hot on plane, I was miserable the whole flight. It started out with a delay on the tarmac due to the air conditioning not working. We had to wait for maintenance to fix that. That wasn’t a big deal to me. We didn’t have a connecting flight to catch, so we were understanding....things happen. The problem for me began when HOT air was blowing on my legs the WHOLE flight. I was miserable! They only had pizza for purchase which did NOT sound appetizing in that heat. It was a terribly long flight and I was so happy to land and get off!!"

Plussat: "Smooth sailing, the crew was so friendly and flight were all on time. They had really good movies on board which made time fly faster and"
Miinukset: "Nothen bad to say."

Plussat: "Very friendly & accommodating crew. Pilot kept up informed. Personable disposition exuded across the board."
Miinukset: "Nothing"

Plussat: "The boarding was fast and easy. The crew were friendly and accommodating. The entertainment was bring your own phone, tablet or computer to watch movies over wifi. We could not access our United account so we could not watch the movies, which was lame for a 5 hour flight. The food was also unpleasant as usual. You'd think a multimillion dollar airline could afford to feed people more than drinks and a cookie. What happened to the hospitality of the industry? If you came to my house for 5 hours and I gave you one cookie and a beverage maybe two you would think I was rude or down right cheap."
Miinukset: "The crew were wonderful. My husband was on a business trip and I was able to sit with him. The staff didn't wake me up and they were generous with the sodas."

Plussat: "Fantastic service. Much obliged for everything"

Plussat: "That it was only a 5/6 hour flight"
Miinukset: "Movie choices were very limited. Need better snacks than only little mixed crackers."

Plussat: "757 first class was excellent"
Miinukset: "First time using 1st class, now I am spoiled. United coach seats are to small"

Plussat: "It was a good flight. Crew was awesome. I couldn't get comfortable in seat but all in all good flight."

Plussat: "Flight left right on time and arrived to the destination early - which was great because i had an extremely short layover"

Plussat: "Fell asleep right as the plane took off and was not disturbed by anybody for the duration of the flight. As a result I do not know whether food and drinks were served and their quality."
Miinukset: "Bag was lost Inefficient check in employee Poorly trained TSA employees Long wait before take off Very uncomfortable and crammed seat"

Plussat: "Crew"
Miinukset: "Wifi"

Miinukset: "Boarding personnel was short and rude in some instances. Condescending comments were made when passengers were not forming lines to their liking."

Plussat: "The landing"
Miinukset: "I had to pay $264 extra for missing a flight that I later found was delayed."

Plussat: "Nothing"
Miinukset: "2+ hours late to depart with no explanation. Multiple delay messages from United ranging from 59 minutes late to 2 hours 10 minutes late often within minutes of each other. Poor service, crowded, and very uncomfortable."

Miinukset: "Ran out of the food that i wanted... settled with something that wasn't great."

Plussat: "Service/flight attendants were great. Flight was smooth mostly. Space was good as nobody next to me. Flt from YYZ via ORD to SFO misplaced my luggage and got it the next day."
Miinukset: "ORD to SFO was very turbulent and luggage didn't make it. Seats tight in middle for ORD to SFO"

Plussat: "Smooth flight. Big delay due to weather but flight was good"

Miinukset: "You had to pay for internet service in order to watch the free movies."

Plussat: "Nothing. It's just ok."
Miinukset: "Nothing, just ok."

Miinukset: "The seats in coach were curved in a weird way. The seats made my posture bad."

Plussat: "Seating was nice, middle seat was empty"
Miinukset: "I landed at F1 and had to run to C29. No time to even grab a snack!"

Plussat: "The stewards were awesome. Funny kind and attentive"

Plussat: "Staff was uniformly helpful and polite. I travel w a scooter and they were helpful coordinating its transport."
Miinukset: "This flight was 2+ hours delayed. We were repeatedly told that it was due to weather in Chicago. I don't understand that. The weather was fine in Chicago and flights from BWI to Chicago Midway on other airlines were on time. I felt that this was a fabricated eccude."

Miinukset: "I was a little disappointed that I was unable to finish my movie on the first flight. And when I tried to finish it on the connecting flight, my movie was not among those listed. :("

Plussat: "Crew were friendly and helpful."
Miinukset: "I don't think it's possible to construct a plane more cramped than that, but I'm sure someone will rise to the challenge."

Plussat: "Good FA's, ahead of schedule,"

Miinukset: "I am almost always cold. Not so on this flight. The temperature on the plane was so miserably hot that I had sweat pouring down my face. Everyone around me was trying to open their air vents to get more cool air and/or fanning themselves. I asked the flight attendant about it and he said that the plane was just old and it would cool off eventually. It did, about 20 minutes before they cut the air down again for landing. By the time I got off the plane I was nauseated from the heat and stale air. It will be a long time before I fly United again if this is any indication of the condition of their planes."

Plussat: "sufficient space for luggage overhead"
Miinukset: "too much chatter among crew, especially during boarding and disembarking rest rooms too small - claustrophobic additional, and roomier rest rooms could help wish announcements could be delivered more slowly, better enunciated, and less slurred; often cannot be understood; one often has to guess the meaning more smiles and friendlier tones and attitude could help having window seat can be very inconvenient when leaving one's seat"