Etsi halvat lennot reitille Helsingistä $[138-Maryland

Plussat: "I like how the crow did help me with my dizziness and provided me with an extra oxygen to breath better."
Miinukset: "I don’t know, but I always find it difficult with food smells, then make me sick and did today in the flight"

Plussat: "crews are ok. but they run out chicken entre. awful."
Miinukset: "entertainment was poor. use remote control, really."

Plussat: "Good service from the crew and food was good"
Miinukset: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"

Plussat: "Crew was excellent. Really helpful people."
Miinukset: "Seats are so tight and close to each other."

Plussat: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Miinukset: "Same advertisements before each movie could play were annoying to me."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "The crew was friendly and helpful."
Miinukset: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."

Plussat: "Seat more comfortable ."
Miinukset: "there is need to improve food & entertainment section."

Plussat: "Because I was in the bulkhead seat - it was good."
Miinukset: "My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-((((("

Plussat: "Everything alright"

Plussat: "Luxury, comfort and hospitality"
Miinukset: "none"

Plussat: "Crew was amazing."
Miinukset: "I had a problem with the seat cushion. Not comfy enough."

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "All crews are helpful especially to parents traveling with young kid."
Miinukset: "More variety of food would be great"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Qsuite is the best flight experience I've ever had by a long, long way."

Plussat: "Houston check in counters need to be added."
Miinukset: "Doha airport indian staff is rude to many passengers during their hand carry check. Too little space there. No organization."

Plussat: "The crew, especially Martin and Imen, were fabulous!"

Plussat: "legroom"
Miinukset: "being in the middle of three"

Plussat: "Entertainment system good,"
Miinukset: "Boarding was late, seating very cramped."

Plussat: "Ground crew was especially helpful to my mother who could not speak English or Arabic, and had never flown before. She also had difficulty walking, so everyone assisted her in the airport and during her long connection in Doha."

Plussat: "I loved the service. All of the attendants were really nice and helpful."
Miinukset: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Plussat: "The long flight from Houston to Doha was good."
Miinukset: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."

Plussat: "Everything."

Miinukset: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Plussat: "Seat next to me was empty, helping with the very cramped conditions. Great food. Movies were okay."
Miinukset: "Late boarding, then delayed further due to departing passenger. Delay caused me to miss my connecting flight in Doha. 5 Star Airline marketing is nonsense. Same cramped seats as any other airline. Boeing 777 is a disappointment. 787 is much better."

Plussat: "The bag with socks and toothbrush with paste was a nice touch. The flights operated on time! The seats were fairly comfortable for coach class."

Plussat: "All the services plus the entire team"

Miinukset: "No food on board!! Staff says it got over when i have selected my food selection!!"

Plussat: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Plussat: "Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers."

Plussat: "Everything"

Miinukset: "We had booked the flight together and they ended up putting us in different rows and couldn’t fix that. We travelled 14 hours apart :("

Miinukset: "Food poor- no variety"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Office staff was cooperative Overall flight was good"
Miinukset: "Ground crew was rude in behavior - not all but briefing counter staff"

Plussat: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Miinukset: "Movie selection could have been better."

Plussat: "Staff were professional, food was good and seats were comfortable."

Plussat: "Everything was excellent no complaints rated 10"
Miinukset: "I really enjoyed myself the flight and all I would recommend my friends to fly anytime rated 10"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Very nice arrangements, the seats were comfortable, the food was delicious, and the staff could not have been more hospitable. I would be delighted to fly with Qatar Airways again."

Plussat: "On time. food were good in general."
Miinukset: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."

Plussat: "Food was good for once"
Miinukset: "They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times"

Plussat: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Miinukset: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Plussat: "Very nice"
Miinukset: "Crews walking between the lines. They don't care pushing to others. They never said sorry for that."

Plussat: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Miinukset: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."

Miinukset: "Boarding was horrible with those disorganized people that keeps telling you please sit while waiting for the gate to open AND THERE IS NO SEAT (in front of the gate) SO THEY ASK YOU TO SIT WHAILE THE NEAREST SEAT THAT AVAILABLE ARE TO FAR AND THEY ARE ALL OCCUPIED."

Plussat: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Miinukset: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."

Plussat: "The crew on the flight was excellent. They'll bring you pretty much anything reasonable you ask for. In flight entertainment options were many. I don't eat a lot of airline food, but the meals exceeded my expectations."
Miinukset: "I am quite tall (6'5"/1.92m), the in flight comfort was brutal. It'll take my knees a week or two to forget the constant jamming from the seat in front of me. Otherwise, on boarding was well organized, but very slow. Sound quality on provided headphones was very poor."

Plussat: "Crew was nice and friendly"
Miinukset: "The economy seats in an A321 are uncomfortable and there is very limited legroom."

Miinukset: "I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure."

Miinukset: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."

Plussat: "Delicious food for coach"
Miinukset: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"

Plussat: "Crew ok ... not engaging"

Plussat: "Nothing"
Miinukset: "Terrible flight experience from delta"

Miinukset: "The DCA airport was having some problem. 1.5 hours late. Not very good."

Plussat: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Miinukset: "Good stuff."

Plussat: "No delays. Easy boarding."

Plussat: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."

Plussat: "Customer service on the phone."
Miinukset: "Delays all day on delta. On my way out and on the return flight."

Plussat: "On time boarding. Good entertainment options, friendly staff"

Miinukset: "Seats could’ve been assigned ahead of time"

Plussat: "Crew was good"
Miinukset: "No idea why there was over a two hour delay."

Plussat: "We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day"
Miinukset: "Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant."

Plussat: "The service, free entertainment."

Plussat: "Early boarding for Seniors"
Miinukset: "Limited food"

Miinukset: "There was no rhyme nor reason for who boarded first"

Plussat: "Great crew"
Miinukset: "AC was not working properly and it was very hot and miserable trip"

Plussat: "Great service by gate operators."
Miinukset: "TSA process"

Miinukset: "There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me."

Plussat: "The free small meals are a nice touch. Everything was great. The flight was on time and lived up to my expectations for the best US airline."
Miinukset: "One of the flight attendants didn’t seem super happy. Not much to complain about on this flight."

Plussat: "Thanks to Angel in the ATL airport who helped ensure I had a more comfortable flight. He was very kind and I appreciated his help."

Miinukset: "Disgusting smell to urine and else. It was a two-hour bad experience"

Plussat: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"

Plussat: "Nothing!!"
Miinukset: "Delta is terrible!!! $100 extra for everything!!! Terrible!!"

Plussat: "The movie availability was very much appreciated."
Miinukset: "Although my TSA Pre check number was on my flight coming into Atlanta, it wss not on my fight leaving Atlanta. That caused me to arrive at my gate 5 mins before boarding time and prevented me from having time to eat breakfast before my flight."

Plussat: "Easy boarding, not a full flight, had plenty of room to stretch out, friendly flight crew, extra snacks!"
Miinukset: "Not much to say I didn't like, few problems with in-flight WiFi but otherwise good."

Miinukset: "Being late"

Plussat: "Delta captain was very personable, kept us up to date when a slight delay was necessary."
Miinukset: "It took over 20 minutes to check our bags. Given that we paid $150 to "upgrade" to Economy Comfort for a ONE HOUR flight, it would have been nice if DAL enabled us to check in with Sky Priority."

Plussat: "Service of all the flight staff, smooth flight, and early arrival. Staff was very courteous and helpful"
Miinukset: "Nothing really. It was an uneventful flight with good service"

Plussat: "Allowed Pre boarding of infant (which American no longer does), complimentary food, entertainment on domestic flight, and friendly staff. Delta is upping the game!"

Miinukset: "Flight was late by almost 2 hours!!!"

Plussat: "The flight was uneventful and although we took off late, we arrived on-time."
Miinukset: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."

Miinukset: "No entertainment. Wifi didn't work."

Plussat: "Flight"
Miinukset: "no access to sky club"

Plussat: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Miinukset: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."

Plussat: "On time"

Plussat: "left on time - landed early. Gate checked my luggage for me."

Plussat: "Friendly crew"
Miinukset: "The cost of the ticket"

Miinukset: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."

Plussat: "Nothing"
Miinukset: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."

Miinukset: "Delayed"

Miinukset: "Cancelled my flight then re-booked me for the next day; was able to then find a flight same day but 7 hours later. That then was delayed another 4 hours and I had to buy a rental car to drive home instead. Thus far they have been unresponsive in getting me a refund for my travel. Don't fly Delta."

Plussat: "On time...great service!"
Miinukset: "Seats were a bit narrow."

Miinukset: "Too many boarding calls for different levels of service."

Plussat: "delayed. equipment failure."

Plussat: "Timely departure."
Miinukset: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"

Plussat: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Miinukset: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."

Miinukset: "Nothing"

Plussat: "On time"
Miinukset: "Food"

Miinukset: "Squawking brats the whole 10.5 hours of the trip to IAD."

Miinukset: "Every thing was good"

Plussat: "Didn't need blankets in plane, warm temperatures all the time. On time landing"
Miinukset: "little delay in departure"

Plussat: "Wonderful great service, friendly...relaxed atmosphere, Very enjoyable entertainment. Great airline would use again."

Plussat: "Everything"
Miinukset: "It was warm on plane"

Plussat: "Good Timing"
Miinukset: "Nothing"

Plussat: "The crew were all very nice and the food was good."
Miinukset: "The AC never seemed to work well...on the entire 10+ hour flight...so, that was pretty miserable. Especially sitting on the tarmac for 2 hours waiting for a mechanical issue to be fixed. That was bad."

Plussat: "Food and crew amazing..I guess Turkish airline going to be best"

Plussat: "ZZ☆ZZZ"
Miinukset: "R7xzZZ"

Miinukset: "Late arrival from Cairo & last minute gate change added to confusion of time zone changes - was supposed to be 2&1/4 hour layover but I just made last call for DC departure."

Plussat: "I liked the food, it was delicious. The flight was on time, the boarding was organized."
Miinukset: "There was a steaward who was not very friendly whenever I asked for something which was a right he would make faces. He even passed my row and did not serce us and I had to ask the steawrd of the other aisle who was very friendly and nice. I was very desappointed by his behaviour. It was my first time on Turkish Airlines."

Plussat: "Wheelchair passengers should like any other flight have gate to gate service."
Miinukset: "Wheelchair service. Very poor"

Plussat: "Everything"

Plussat: "They crew were very pleasant and polite. It was one of best flights I have had internationally"
Miinukset: "The heavy turbulence but, that's beyond their control"

Plussat: "As always Turkish Airlines has exceptional service"

Plussat: "І was a passenger with your wonderful Airlines from IST to IAD last week Nov 3rd 2017 and because of misunderstanding and conflict with captain my flight was canceled by him. І don’t remember his name correctly but it was five letters and both vowels (2,4) were “E”. Could you please to let him know that І would like to apologize for my behavior and assure him that it was nothing against him but more about hormonal issues which І believe every woman has more or less during the pregnancy. It is a really big issue for me and my body now. Once again, І do apologize for my actions and that conflict. І didn’t mean it."

Plussat: "Capitan."
Miinukset: "Very bad seats."

Miinukset: "See volume issue from earlier."

Plussat: "The food was plentiful and delicious. Fare price was excellent."
Miinukset: "The seats were too small. The layover in Istanbul was too long."

Plussat: "The team"

Plussat: "Everything"

Plussat: "The food was the best airplane food I've ever had and the alcohol was free. (By contrast, our SAS flight cost nearly twice as much, left two hours late, causing us to miss our connection, the food was medicore, and the alcohol cost extra). The warm towels were a nice touch. I also appreciated the video regarding in-seat stretching exercises, which were particularly helpful on a long flight. It was nice to board from both the the back and the front of the plane."
Miinukset: "The seats were too cramped for an 11+ hour flight. One minor annoyance: the flight left in the morning and remained sunlit the whole way as we were heading west. The passenger behind us was trying to sleep and complained to the crew about our shade being up even though she was not wearing the eye covers the crew had given everyone. The crew asked us (politely) more than once to put the shade down, but the electric light was not sufficient for our reading. I don't fault the crew for trying to accommodate an unhappy passenger, but it was an imposition on us as well."

Plussat: "Friendly airlines and service was excellent."
Miinukset: "No anything"

Miinukset: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Miinukset: "The transfer at Istanbul airport was somewhat chaotic and disorganized."

Plussat: "The staff were very friendly and welcoming"

Plussat: "Very friendly airline, on time always, good in-flight entertainment¿"

Plussat: "Food, entertainment, and crew were great!"

Miinukset: "I was disappointed that the airline proactively cancelled the flight I booked and then refused to rebook me onto another airline and failed to offer me a return home within 24 hours of the flight I'd originally booked. Then, when trying to resolve the situation, the airline repeatedly gave me the runaround, directing me to talk to various people in person, and on the phone, before finally making clear that they wouldn't rebook me. Why waste my time and give me false hope if they weren't going to do it?"

Plussat: "Everything except the chair was uncomfortable"

Plussat: "They were out of the chicken in meal even before they got to a quarter of people. They did neither had an option of vegetarian diet. So basically you cannot eat anything but the sandwiches if you don't eat beef."

Miinukset: "No classical music in the suggested list."

Plussat: "The flight attendants were lovely, they worked smoothly and did their best to manage an unpleasant situation. The facilities are also excellent, and as always, the fresh flowers and hand lotion and such in the toilets was a nice touch."
Miinukset: "The food was not up to standard this flight, mostly passable, but our pasta inexplicably tasted chlorinated, as if the noodles had ben boiled in pool water. It's a mild complaint, though. Plane food isn't always sterling. The true problem, unfortunately, was in the form of other passengers. Despite having an excess of available space to stretch out, our seats were surrounded by utterly out-of-control children. Crying babies is understandable, it can't be helped, but if your children are running up and down the aisles [including during the landing], sitting on other passengers [myself in particular], and lying down in the aisle to sleep [and the flight attendant had to ask multiple people whose child that one was because no one wanted to own up, apparently] they have no business being on a plane. I don't even care about the annoyance at this point, their behaviour was inherently unsafe and the parents just didn't care."

Miinukset: "Turkish airlines do not care at all about passengers from other countries (other that western Europe and USA) - my flight was cancelled but the airline reps did not bother to tell 150 plus passengers until the end... passengers got angry and one rep took us to the hotel desk, confusing with boarding passes and passport control on the way - forcing us to waster 3-4 hours; we were provided hotel accomodation at midnight (flight was supposed to take off at 9 pm - maybe they were avoiding to spend on out meals???"

Plussat: "Choice of in-flight entertainment was excellent."
Miinukset: "N/A"

Miinukset: "Food."

Miinukset: "The plane was dirty. It smelled, The food was not up to par."

Plussat: "Bussness class."
Miinukset: "Flight was delayed a little."

Plussat: "So many movie choices and great food, wasn't hungry once!"

Plussat: "Crew was great, very friendly"
Miinukset: "Everything else. Small space, food was not very good, bathrooms were dirty."

Miinukset: "Na"

Plussat: "Nice goody bags and special treatment for the kids, and thoughtful that they brought kid-friendly headphones. All the comforts the airlines used to give for free are still there on Turkish, with no extra charges for food/checked bags, etc. Great food, they got our special vegetarian meals correct (as opposed to a big hassle on another airline). Very comfortable flight."

Plussat: "From the first person I met (the man who printed my boarding pass at the counter) to the crew on board each flight, I was very impressed with the people at Turkish Airlines :) Everyone was very pleasant and helpful, and made my trip enjoyable."

Plussat: "Loved all around."
Miinukset: "I loved it."

Plussat: "It was an excellent trip with THY. The crew was very attentive for the requests and the needs of the passengers at all time (regardless of inconsiderate traveler). Since it is usually too expensive for me to travel with THY, one still can get a great deal if looked for deals in advance. Some of the best things about traveling with THY are being able to check 2 bags, unlimited drinks and food at all times and more leg room. Max"

Plussat: "No problems"

Miinukset: "Waiting time was too long between 2 flights"

Plussat: "Good flight."
Miinukset: "Food was not good."

Plussat: "Nothing at all"
Miinukset: "Not comfortable"

Miinukset: "Leg room was terrible in economy and food was poor from the USA"

Plussat: "fast boarding"

Plussat: "Food was good and crew were helpful."
Miinukset: "Seat could have been comfier!"

Plussat: "See my earlier remarks"

Plussat: "One of the crews interrupted me in the bathroom while I was using the bathroom by banging on the bathroom door saying I had stayed more than 20mins in there and that you guys have time limits to be in the bathroom even when I tried to explain to her from the bathroom that I had constipation, she"
Miinukset: "She would not listen to me. I had to come out, unfinished, embarrassed and couldn't even wash my hands before going back to my seat. Other than that, every other experience was excellent. Please lecture your crews about constipation and to listen. Thanks."

Miinukset: "They ran out of vegetarian options so I only could have salad, bread and butter"

Plussat: "I loves the pilot. He seemed to love his job and would make a couple funny jokes every time he spoke on the speakers and I never see that. Loved him and his landing was the only one not giving me any ear aches."
Miinukset: "Flight attendant missed couple lines of food and after letting them know instead of bringing the cart back they were tossing the entire plate on top of the head of the other passengers. One of them fell of right on one of the passengers. The second thing that irritates me is that one of the flight attendant approached me and was asking if I want chicken beef or pasta and I said chicken and she was like that is not an option in a very rude tone as of I am dumb or deaf of some sort. The other passengers also confirmed that they heard she did say that chicken was an option She could’ve nicely said it or apologized for telling an option that doesn’t exist. Instead she was giving an really bad attitude about it. Very irritated"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "Delayed boarding for no apparent reason. The plane was sitting on the tarmac for at least 2 hours before scheduled boarding."

Plussat: "Food was great!"

Miinukset: "Meals not very good either way. Only movies that were not hits. Need more classic movies"

Miinukset: "When I booked with kayak I was not given the option for a vegetarian meal, so I was not able to eat a meal. I was sat next to a five year old invading my personal space. When I developed a migraine from lack of sleep, it took 15 minutes before my ring was answered for water."

Miinukset: "Quite satisfiedoverall"

Plussat: "On time, no complaints"

Plussat: "Nothing!"

Plussat: "The Staff"
Miinukset: "Nothing"

Miinukset: "The food. I don't eat many food and the wasn't much selection."

Miinukset: "Requested vegetarian and was served vegan"

Plussat: "Regardless the delay, the company feed us with sandwich and snacks to pass the time"
Miinukset: "The only thing I didn't like was that I wanted to watch the The Boss baby movie and it was unavailable. All other movies were ok"

Miinukset: "My bag is missing am so worry about that To IAD LH 0418/25 VIA FRA LH 0693/25 VIA 0220 216418 LH 216418"

Miinukset: "great and easy"

Plussat: "I love the comfort and the space in the airplane"

Plussat: "Attendants were pleasant"
Miinukset: "We were delayed on the tarmac for an hour and a half"

Miinukset: "No major issue."

Plussat: "The overall experience was great."
Miinukset: "Nothing"

Plussat: "Lufthansa kept to the time schedule"
Miinukset: "At Frankfurt, the boarding gate was changed two times."

Plussat: "staff at airport were friendly, helpful"
Miinukset: "telephone reps NOT helpful and do not know the airplane seat maps"

Plussat: "my favorite airline"

Plussat: "Very friendly personal, good food and drinks."

Miinukset: "Delays in Nice led to a narrow window for connection. More than ten people were left behind - doors practically closed in our faces - and Lufthansa was wholly unhelpful in rescheduling flights. Lines to speak with agents were absurd and then attendants had to take breaks instead of resolve issues. There were no solutions offered, only poor communication and an unwillingness to accommodate a significant number of customers who were inconvenienced. Finally, a "random inspection" led to a handful of passengers being surveyed by the German local police. Interestingly, a number of us were Hispanic Americans. The whole experience was extremely negative."

Plussat: "Excellent connection arrangements in Munich. Departing gate just steps away from the arriving one!!! German punctuality as well."
Miinukset: "Too little space between consecutive rows on the plane."

Plussat: "Lunch was good."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Plussat: "Lufthan changed aircraft and totally screwed by seat assignment, very bad."

Plussat: "Everyone is very very nice!"

Plussat: "Nothing"
Miinukset: "Luftansa gives up and goes out of business."

Miinukset: "obvious crew disapproval when walking up and down the aisles to keep lively one year old entertained and from crying!"

Plussat: "Great service."

Miinukset: "It took over three hours for them to unload our baggage. Completely unacceptable. Terrible coordination and planning with the Dulles baggage handlers."

Plussat: "I called Lufthansa customer service on 8/10/16 the day before our flight because I wasn't feeling well and was concerned that I might feel worse the next day and have to cancel our flight. The lovely Customer Service rep was so sweet and concerned about my health, answered all my questions about what to do if I needed to cancel, and told me to call back anytime for more help. Also the flight attendants remembered my food allergies and were very attentive on the flights."

Miinukset: "crowded plane unfrindly staff no choice of meals long wait on board"

Miinukset: "Very tight connection and a long distance between gates. Advising customers of this in advance would be helpful."

Plussat: "Service"
Miinukset: "Food"

Plussat: "Watching movies. The plane model seems to be a bit larger. First time when I saw stairs to the second floor. It felt more spacious. I really enjoyed that."
Miinukset: "Nothing to complain. Thank you for providing great experience :)"

Miinukset: "Second baggage charges"

Miinukset: "Wish I had more time to shop Duty Free/Munich."

Plussat: "The crew was very friendly and helpful."
Miinukset: "The layover time was too short and for the second time I barely made it to my connecting flight but my luggage didn't. That is very annoying."

Plussat: "Great crew!"
Miinukset: "Landing was very rocky."

Miinukset: "Waited for 5 hours, and then rerouted to Houston"

Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"

Miinukset: "Bigger seats the new ones are way to narrow"

Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."

Miinukset: "Time"

Miinukset: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Plussat: "Fantastic gate agents!"
Miinukset: "The food was terrible."

Plussat: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Miinukset: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Miinukset: "Travelled business class and was ace experience"

Plussat: "Crew was friendly"
Miinukset: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Miinukset: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Plussat: "Overall KLM experience is good"
Miinukset: "Food quality was mediocre for a business class flight."

Plussat: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Miinukset: "Not having to walk outside in Edinbur4gh to board the flight."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Miinukset: "The earphones could have worked!"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Miinukset: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Plussat: "Crew was in a festive mood, the meal was unexpectedly delicious"
Miinukset: "Seats ok, but could be more comfy"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Miinukset: "Nothing"

Plussat: "Friendly staff"
Miinukset: "Leg room"

Plussat: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Miinukset: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Plussat: "Food was excellent, frequent and filling"
Miinukset: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Plussat: "Really friendly staff. Great service"

Plussat: "I got some rest"
Miinukset: "unable to charge my phone or watch movies"

Plussat: "Booked extra room seat which gave me good room for seating"

Plussat: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Miinukset: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Plussat: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Miinukset: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plussat: "Helpful and smiling cabin crew."

Miinukset: "At some point the luggage was lost. here."

Plussat: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Plussat: "Excellent experience with the cabin crew."
Miinukset: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Miinukset: "I don’t like the limited choice of drinks on these short KLM flights."

Plussat: "Good efficient flight crew friendly and helpful"

Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"

Plussat: "The supplied pack of toothpaste/toothbrush"

Miinukset: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."

Miinukset: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Plussat: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Miinukset: "Nothing! It was all great!"

Plussat: "Arriving more or less on time"
Miinukset: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Friendliest economy class service I've ever encountered."

Plussat: "Wonderful"

Plussat: "captain was great."

Plussat: "Special treat for King's Day Friendly crew"
Miinukset: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Plussat: "KLM food and service are great"